Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
08089-B11/01/200808089-C10027804General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe02/09/2009
357110017152Power door lock inoperative. *sc10/25/2005
30423042A10009664Battery drain on vehicles equipped with power sliding doors. *tt10/14/2004
0203801/01/200410006946Diagnostic trouble code b1000. *mr05/20/2004
0157402/01/2009PI-01574A10005435Intermittent erratic instrument panel cluster (ipc) sweep with possible abs or sir lamp on. sit bulletin 1413054. *mn updated 8/12/09. *pe02/25/2004
03040204/03/2002636479Information regarding pilot program - electrical problems. *tt11/08/2002
11050105/11/2001619790Some customers may comment that the interior and / or the exterior lamps vary in intensity (flicker). *tt06/29/2001
ELECTRICAL SYSTEM - SOFTWARE
08089-B11/01/200808089-C10027804General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe02/09/2009
ELECTRICAL SYSTEM - WIRING
5707/01/200310016464Wire harness may be stretched, or the pcs may not be oriented in the same position, after installing a service replacement valve body assembly. gm tech link. *tt09/13/2005
0174001/01/200410006270Cross injector wires causing misfire at steady state speed and rpm, malfunction indicator lamp (mil) illuminated, and a p0300 set. sit bulletin 1460291. *tt04/27/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
02/16/2008120000
 We own a 2000 chevy venture that we bought used about 4 years ago. when we bought it, the button for the doors to open automatically didn't work as well as the gas gauge. since, we have replaced the heads, the water pump, rack and pinion, wheel hub, tie rod end, as well as replacing the head lights every couple months and now having problems with the brake lights.when we had the heads replaced, they flushed the radiator and we are still having problems with the low coolant light coming on and the fluid looking cloudy. they told us that the cloudiness sometimes happens, but still doesn't explain the light coming on saying its low!!! we were also notified that the abs box is bad and needs replaced...also, sometimes there is water that leaks from the weather gauge or the top of the windshield. also the traction system light comes on and actually shuts the system off when you turn the van on, this maybe due to the bad abs box but has been doing this longer then the abs light has been on. there is also rust along the van below the sliding doors.the locks also sometimes stick when using the keypad or the electrical lock button inside the van. we can't wait to get rid of this van! just hope we have better luck with our next vehicle.
09/20/2010198000
 Mini van was trying to turn over or start itself without help of keys or people being in vehicle. does not have auto starter that some people put on cars to start in cold weather.first started this in early a.m. on weekend while owner still sleeping. before owner realized it was their vehicle (thye live in apt complex) they drove their vehicle through out day without incident. later when parked it tried again when owner was in apt. took too auto shop and starter was replaced . drove throughout day again without incident thinking problem was solved. later about 10:30 p.m. it tried turning over, repeating at 2:30 a.m. then evry 15-20 minutes until 5:30 a.m. went back too shop to take another look. shop is not sure what rpoblem is except something somewhere electrical., but if starts itself could cause fire.
09/14/2009450001
 Brake lights/ tail lights. burn out. replace circuit boards.three times. water gets to the bottom socket. *tr
12/20/2007670001
 In december 2007 my son parked our 2000 chevy venture van and went inside. 10 minutes later someone told him the car was on fire. it was put out with a garden hose. fire started in window control panel destroying the door and part of the dash, soot filled interior. side window and windshield broken due to heat. windows had not been used due to cold weather. van was totaled by insurance company. *tr
02/08/200694000509/12/2002
 Melted/burned plastic where brake light & turn-signal wires connect to rear brake/turn-signal housings. also melted plastic near contacts where some brake lamps plug into that housing. cause a dangerous condition for driving at the least, and possibly a fire hazard. background & specifics: brake lamps burn out frequently. upon changing them i see burned plastic around the area where bulb leads connect to brake light housing. also have seen several instances where dashboard light indicators for brakes do not work properly, because of poor grounding/wiring/contacts between brake wires and brake light housings. when they fail, specific result is the following: when ignition turned on, both brake signal lights on the dashboard light up--even though turn signals lever is not on. if i set turn signal on, both dashboard turn signal indicator lights stay on. then the dashboard turn-signal lights will blink fast if i have my foot on the brake pedal, and at normal speed when i am off the brake pedal. i removed brake light housings again and removed connector that plugs into them. they both smell of burned plastic, and you can see the plastic is badly burned away around one (ground) wire within the connector. i looked on forums online and many many people have had the same problems with this model car. i feel this presents a dangerous situation--that may either cause an accident, or a electrical fire within the car. the car failed inspection and i felt it was dangerous to drive. because others online indicated the same problems i figured that replacing the brake/tail light housings with more oem housings would risk having the same problem. so i drilled out the plastic and manually soldered a proper ground wire to the proper place in order to maintain proper ground contact. i don't feel this is a good solution but many others who indicated this problem said the dealer would not honor repair of this obvious design or manufacturers defect. *tr
05/01/2005100
 Tl*- the contact had a number of stalling problems with the 2000 chevrolet venture minivan stalling. the contact stated that the minivan stalled at any given time. on one occasion the contact's vehicle was hit from behind by another vehicle while driving 35 mph. when the vehicle stalled there was no prior indication of the vehicle losing power. he noticed that the vehicle decelerated and the instrument panel showed everything had lost power. the contact took the vehicle to the dealership on the first occasion and they couldn't find anything wrong with the vehicle. the dealership informed the contact that the vehicle needed to be tuned up. the contact stated that he was put on a waiting list for one week. he took the vehicle to a mechanic shop for the tune up. the contact stated that the vehicle continued to have the stalling problems. the contact stated that the mechanic shop replaced the fuel pump, fuel relay and the harness. the contact stated that he was no longer having any problems with the vehicle stalling. he stated that the dealership couldn't find what the problem was with the vehicle, but a mechanic shop was able to find the failure on the first attempt.*ak
07/27/2006109/28/2001
 Passenger sliding door opens after closes. door ajar will come on while driving. door does not completely close. *jb
11/01/20042
 While driving 20 mph driver was not able to shift gears. driver was able to maintain control of the vehicle, and drove it to a garage for inspection. mechanic determined that the computer needed to be replaced. *ak
10/17/2003380001
 The vehicle failed to start. the battery was charged over night and the vehicle still did not start. the dealer determined that water had enter the electrical system causing a wire shortage. the manufacturer had authorized the dealer to repair the seals of the firewall that allowed water to enter the electrical system. the electrical system will be replaced at the owners expense. please provide further details. *jb
06/10/200356000108/20/2000
 Left side (driver side) daytime running light (also the left-turn signal light) keeps going out. replaced bulb 2x within one month. bulb not burning out - would sometimes start working again for a very short time. but would be out most of the time. *jb
100001
 While turning into the garage the power went out, as a result, consumer's vehicle crashed into the fence. consumer had no lights, no alarm, no power windows, and no radio, all due to the electrical system blowing up the fuel injectors. please provide any further information. *tt. *ak
08/22/2002
 While driving vehicle will died out and loss all power causing all power operated components to be inoperative ex, windows, door locks etc., the dealership indicated that this problem is caused by a failure in the electrical system. please provide more details. ts
09/22/2001208/18/2000
 While driving at night, lights go dim. this happens intermittently. took vehicle to dealer and dealer indicated that motor in exhaust manifold turns on, causing lights to go dim.*ak dealer replaced battery, regulator ground screw, and alternator, but condition still exist. *tt
08/31/2000109/25/1999
 While driving the speedometer and fuel gauge lost power and failed to work. nlm
1
 After replacing the cluster module, the vehicle did not start. yh
ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR
03/26/2000410/29/1999
 Due to a bad fuel pump vehicle was not receiving the proper feed of fuel to the carburetor, causing vehicle to shut off while driving. dealer has been contacted.*ak starter failed. *yh
ELECTRICAL SYSTEM - BATTERY
01/08/200439500209/22/2000
 While driving approximately 30 mph, the vehicle stalled. the dealer replaced the delco battery. the technician indicated that the intake manifold gasket broke and needed to be replaced. *ak before the battery was replaced the vehicle was jump started by aaa, however the battery failed again, aaa had to be called again and upon inspection it was found the positive post had separated from the battery. *jb
06/04/200348512101/16/2001
 2000 chevrolet venture: i bought the vehicle new jan 01, on around 4 june 2003 i noticed the car would not start. i checked the battery cables, and when i grabbed the positive cable, it broke off from the battery terminal. acid had apparently been leaking from the terminal and eventually corroded the battery post/terminal. this caused premature failure and i had to go buy a replacement battery. i did not report it to chevrolet dealer because original 36,000 mile warranty had expired. my co-worker has a 1998 chevrolet venture and he just informed me that his ac/delco battery had the same exact problem and he just replaced his on 31 aug 2003.*ak
11/14/200238480409/01/2002
 I have owed the vehicle for 53 days and have to have it towed 4 times and replace fuel pump twice, the battery once. luckily the pump conked out while parked, and not at an intersection. my wife is pregnant with our third child, and the van has stranded her 4 times. i had the dealership run a check on the past repair history of the van and hey! the pump was replaced (by the previous owner) on 7/6/01 and again on 8/04/01. with the addition of my two pumps, that brings the total to 4, obviously. the van has 38000 miles and four fuel pumps, i think that speaks for itself. i have written a letter to chevrolet, of course don't expect a favorable response. another factor of complete irritation is the placement of the battery. it is nearly impossible for an average joe like myself to access the battery to replace it. i had to pay $200 for parts and labor for a battery, which i could replace myself if the thing wasn't designed (seemingly) to prevent owner maintenance. i would definitely not recommend this vehicle to anyone. when it runs it's nice, but unless you want to run the risk of having it towed once every 13 days and paying $520 in repairs and tows while only owing the car for less than two months, purchase something else. dims 11 ivoq entry posted after 12/12/02 cut-over to artemis-----769737. *ak
10/19/2001102/09/2000
 Consumer states that the positive post on the battery had a defect and started leaking battery acid. *slc
12/28/2000212/01/2000
 I purchased my van on 12/26/2000 and drove it home. i had trouble starting the next day, but finally started and i used it. i parked overnight and could not start it on 12/28. it was towed in by dealer on 12/29 and released to me the next day claiming loose battery connection as cause of problem. i used it half day on 12/30 and parked overnight. again it would not start on 12/31. dealer took it in today today and van is still with dealer as at this time my mail. i was told the van is in perfect running condition. but now i am not so sure of what to think. i am frustrated and worried about the safety of my family using this van. what am i doing or not doing that could be causing this problem? thank you for giving me the chance to report my problem. *ak
ELECTRICAL SYSTEM - BATTERY - CABLES
11/03/2004403/31/2004
 The car would not always start, so i took it back to the dealer under warranty, and it was discovered that the one of the cables that attached to the battery had melted (of course the battery was also drained). also, my turn signals blinked quickly when the brakes were on. within three weeks, my brake lights did not work if the headlights or turn signals were used. when i took the car back to the dealership, the panels for the brake lights were replaced. it appears that there was a leak in the casing of the break lights and the water caused the connectors to also melt. now, after over $500 in repairs that were not covered by my warranty, the air bag light stays on while driving for no apparent reason.*ak
ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS
09/02/200470000110/12/2001
 Just another venture with faulty intake manifold gasket. also had short in fuse terminal block. last chevy i will own.*ak
10/01/2000310/08/2000
 Air conditioner will shut off when set at 5. took to dealer, and they replaced blower motor resister 3 different times.also, when starting vehicle headlights are suppose to come on, but nothing comes on. consumer slammed glove compartment, and headlights came on. took to dealer, and they couldn't duplicate the problem. *ak service manager informed consumer that the circuit box behind the glove box was so hot that she almost got burned twice, consumer has had burned wires replaced. *slc
ELECTRICAL SYSTEM - IGNITION
12/04/2001207/01/2000
 No start condition, second time in two weeks. *ak
09/30/2000301/01/2000
 Car shuts down without any warning. no power steering, no power brakes
3
 Intermittently when trying to start vehicle it will not turn over. dealer has repaired vehicle three times in past month, and stated that it is a wiring problem, but has not been able to duplicate problem. dealer has replaced fuel pump. *ak
12/28/2000212/01/2000
 I purchased my van on 12/26/2000 and drove it home. i had trouble starting the next day, but finally started and i used it. i parked overnight and could not start it on 12/28. it was towed in by dealer on 12/29 and released to me the next day claiming loose battery connection as cause of problem. i used it half day on 12/30 and parked overnight. again it would not start on 12/31. dealer took it in today today and van is still with dealer as at this time my mail. i was told the van is in perfect running condition. but now i am not so sure of what to think. i am frustrated and worried about the safety of my family using this van. what am i doing or not doing that could be causing this problem? thank you for giving me the chance to report my problem. *ak
06/01/2000405/01/2000
 Vehicle dies cannot be restarted, also died when in motion
ELECTRICAL SYSTEM - IGNITION - MODULE
09/01/2001
 Electronic control module needed to be replaced because vehicle stalled while consumer was driving on highway. please provide more information.*ak
ELECTRICAL SYSTEM - IGNITION - SWITCH
11/18/2002230002
 When making a sharp right 90 degree turn the inside courtesy lights came on. dealership indicated that a short in the ignition switch created a short in the steering column switch which was replaced. currently, the problem recurred. dealership indicated that nothing was wrong with the vehicle. *ak
ELECTRICAL SYSTEM - WIRING
09/05/200554485409/20/2000
 2000 chevy venture wb edition - passenger side front power window fails intermittently. i have had this car to the shop 4 times for the same problem, which they are unable to duplicate. when the problem occurs, the dealership is not open (like on labor day when i was unable to secure my car!). the passenger side switch was replaced on 5/9/05 and vehicle has been in to the dealership (lanna chevrolet in woburn, ma) again in 6/05, 7/05 and 9/05 for the same problem. when the original problem occurred (5/05) the driver's side switch for the passenger side front window failed, but i was able to use the passenger side switch to close the window. on 9/05/05, both switched failed to operate the window to close it. dealership has been less than helpful in getting problem fixed - which should be covered under my extended warranty (60,000 miles). i am, however, now at 58,800 and am being told that there is nothing they can do - but they have failed to actually check the wiring visually as it is 'too much work' and 'who is going to pay them'. *nm
07/01/200482000202/26/2002
 The air bag light remained illuminated while driving. the vehicle is at the dealer. *ak the passenger seat belt pretensioner was installed with an activation cable under the seat track. over time, the wiring in the cable shorted internally requiring replacement. without replacement the airbag system was inoperative. there was also a coolant leak which was found in the lower intake manifold gasket. *sc *jb
10/01/2000310/08/2000
 Air conditioner will shut off when set at 5. took to dealer, and they replaced blower motor resister 3 different times.also, when starting vehicle headlights are suppose to come on, but nothing comes on. consumer slammed glove compartment, and headlights came on. took to dealer, and they couldn't duplicate the problem. *ak service manager informed consumer that the circuit box behind the glove box was so hot that she almost got burned twice, consumer has had burned wires replaced. *slc
ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD
11/29/2004690001
 While driving vehicle caught on fire under the hood. consumer had the vehicle towed. consumer will contact the manufacturer.*ak
08/04/2000104/20/2000
 Vehicle experienced electrical problems, service security light, battery light, fuel light, and radio all flashed, dealer found no problems, however the problem occurred and this time a dealer tightened a loose wire under the hood which fixed the problem. *slc
08/08/2000601/01/2000
 Our van broke down in canon city which is approx. 136 miles from northglenn but we had been driving at speeds from 55 to 75 miles mph & if the van would have quit at those speeds we probably would have been killed or seriously injured but fortunately we were lucky but my concern is letting other drivers know of the serious defect that could possibly cause engine failure & fatal injuries.
ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH
03/01/2000
 Can send a more readable version on request. i'd like to point out a very real and dangerous issue with chevrolet ventures. we bought a 2000 model this spring. while traveling one day, my wife and i, in the front seats, thought we smelled smoke. we figured that a vehicle that passed us on the interstate was spewing fumes, so we didn't really think it was anything serious. a few seconds later, smoke starting pouring out of the front passenger seat! i yelled at my wife to pull over, and she and our three children immediately evacuated the vehicle. i stood by the passenger door, trying to find the source of this smoke, which was pouring out from the front and the back of the seat. i pulled out the storage drawer under the seat, expecting something there. it was at that point that i looked behind the seat, so see the entire bottom of the seat glowing bright orange from open flames. instinct took over at that point, and i very quickly pulled out the contents under the seat - a child's book, a spiral-bound notebook, and a nylon seat-belt cover designed for children. i then began stamping out the items and the burning carpet with my shoes and bare hands. all of this took, at most, 15-20 seconds. my wife successfully pulled the children very far away from the vehicle, for fear of the fire spreading, and maybe even causing an explosion. had i thought about my actions rather than reacting by instinct, i probably should have left the vehicle as well. the cause? there are several connectors under the front seats of the chevy venture. on our van, the sets of black connectors are not used. (i would guess they are for power seats, which we do not have). at any rate, these connectors are hot (meaning there is a voltage present on the pins of the connectors) and not covered in any way. when my daughter stopped drawing in her spiral-bound notebook, it fell off the seat, and landed under the front seat. the wire in the notebook created a short between the unpr.
1
 Electrical cluster was rusted causing failure/shorting of other components (speedometer,abs,seat belt and coolant lights). yh