Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS
99V268000GENERAL MOTORS CORP.from 08/01/1999 to 08/31/1999V (Vehicle)23510/11/1999MFRGENERAL MOTORS CORP.09/29/199910/18/1999571301
Defect SummaryVehicle description: mini vans with extended wheelbase. some of these vehicles have inoperative fuel tank rollover valves and fuel leakage would exceed the permissible amount in a rollover test. this does not comply with the requirements of fmvss no. 301, fuel system integrity.
Consequence SummaryIn a vehicle rollover accident, if an ignition source is present, a fire could result.
Corrective SummaryDealers will inspect the vehicles to locate and replace those fuel tanks that could have inoperative rollover valves.
NotesOwner notification began october 11, 1999. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, pontiac at 1-800-762-2737, or oldsmobile at 1-800-442-6537.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY - PRESSURE RELIEF DEVICES
07E021000DELPHI E (Equipment)74204/27/2007MFRGENERAL MOTORS CORP.03/12/200703/12/2007
Defect SummaryCertain delphi fuel pressure regulators, p/nos. fp10020-11b1, fp10026-11b1, and fp10027-11b1, sold after january 9, 2007, as aftermarket equipment for various passenger vehicles listed above. the universal pressure regulators (upr) were produced without an o'ring and retainer.
Consequence SummaryFuel may leak, possibly resulting in a fire.
Corrective SummaryDelphi will notify owners and replace the upr free of charge. the recall began on april 23, 2007. owners can contact delphi at 877-411-8770.
NotesThis recall only pertains to aftermarket delphi fuel pressure regulators and has no relation to any original equipment installed by general motors.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
11/25/2011
 I have a 2000 chevy venture. i brought it used in 1998. since having it i have no rear window wiper. heat and a/c work only when placed on high and work very little. drivers side window keeps falling and we have replaced the regulator on it, and our gas gauge doesn't work. i know of at minamun 5 people that are expericing these same issues. i am at a loss when almost weekly we have to take door panel off to get window back on track when it rains you wouldn't want to be anywhere near my car because you would have an earfull. last year in april i also had to replace a head gasket because that blew. oh and running out of gas is just nuts with all the stuff we have out there in the world gm should know how to build a gas gauge. not having heat in the winter isn't much fun either. what are you gonna do to make people happy. well lets start with the gas gauge the other stuff is minor compaired to the rest.
06/17/201185000
 Tl- the contact owns a 2000 chevrolet venture. the contact stated the fuel gauge moves up and down and does not give an accurate reading. the contact stated they could fill the gas tank and it will read empty and while driving it will go show different levels when the vehicle is moving. the contact took the vehicle to the dealer and was told it could be the float used in the tank to read gas levels has failed. the failure mileage and current mileages were 85,000.rl
06/17/201185000
 T- the contact owns a 2000 chevrolet venture. the contact stated the fuel gauge moves up and down and does not give an accurate reading. the contact stated they could fill the gas tank and it will read empty and while driving it will go show different levels when the vehicle is moving. the contact took the vehicle to the dealer and was told it could be the float used in the tank to read gas levels has failed. the failure mileage and current mileages were 85,000.rl
06/05/20071350001
 I have had my van for a while i started notice jerking when changing gears, then the gas gauge quit working on the vans in 2005, the dealer told me i needed to purchase a sensor to make the gas gauge work, i was just sending my son off to college i didn't have any money so i drove on, next the belt broke on the car almost causing my son to wreck,( thank goodness for defensive driving in drives ed.). then the transmission went out , had to pay to have repaired, just got the car back and the service engine soon light came on. please help i have read the complaints and it seen we are all having the same problem, what is gm waiting on for someone to die are the car to catch a fire this is a manufacture defect come on fix it or give us something to have it repaired at the dealer. this is your business don't you want people to come back. *tr
08/20/2005104700102/15/2000
 Fuel guage becomes erratic when tank becomes less than half full. *nm
07/24/2005110/13/2000
 My 2000 venture was parked on an incline nose down with a full tank of gas. after about one hour someone smelled gas. we found gas streaming out from under the van. there was no gas in my garage and i did not hit any objects on the way. i had the van towed to the dealer. must replace entire gas tank because 'check valve inside tank went bad'. cost $1100. this poor design makes us have to replace the entire tank for one valve. not a maintenance issue. could have been a very dangerous situation. gm won't help pay for repair.
03/18/200575000503/18/2005
 Dt: the consumer starting experiencing problems with the vehicle on mar 18th, 2005. the consumer felt a skip or sputter while driving or at a stop sign. the dealer told the consumer to put dry gas in the vehicle which solve the problem. the check engine light illuminated, so the dealer tightened the gas cap. the abs light illuminated. *jb
11/24/2003120000206/01/2003
 The fuel gauge indicator did not display the correct amount of fuel in the tank. the vehicle has stalled without warning because there was no fuel in the tank. the dealer determined that the fuel sensor needed to be replaced. *ph *nm
11/13/200350000103/10/2000
 I own a chevrolet venture 2000.. extended.. at about 50,000 miles my fuel indicator is all over the place it say low fuel or full doesn't matter how much gas is in it.. also the sliding door was shut one night and fell off in my kids hands.. *nlm
FUEL SYSTEM, GASOLINE - CARBURETOR SYSTEM
02/01/2000
 I have become aware of a problem with the intake manifold gaskets on the chevy venture. a friend of mine had this problem, and after researching on the internet. i have become aware of a potential problem with this part, which is a major repair. on several internet forums, people have stated that a few dealers have fixed the problem under the waranty clause , even though the waranty has expired. this problem was present when i bought the van. i as of now have not expericed this problem, however, i would like your department to look into this. i still owe $2000 on my venture, and would hate to have to incurr a repair bill, for something that existed when i purchased the van. thank you for anything that you may be able to do. i am going to call the dealership to inquire about this potential problem. dt
03/05/2000210/01/1999
 Reported antifreeze smell, dealer replaced intake manifold. continued to smell antifreezel however dealer detected no problem. on 3/5/00 on the way to church, car overheated. contacted roadside assistance. have also reported a clunking noise coming from under van, but no known cause found yet. have had vehicle in shop 6 times in 5 months of ownership with various problems. *ak
FUEL SYSTEM, GASOLINE - DELIVERY
12/13/2000905/26/2000
 While filling vehicle with gas noticed gas smell inside vehicle. also, found a gas puddle under vehicle. dealer has been contacted.*ak consumer states vehicle has always been hard to start, also while drving the right rear tire caught fire, and the gas guage was not working properly, front windshield was cracking, also the check engine light was coming on, as well as the engine oil light,and a cracked gas tank.*jb
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
05/01/2005100
 Tl*- the contact had a number of stalling problems with the 2000 chevrolet venture minivan stalling. the contact stated that the minivan stalled at any given time. on one occasion the contact's vehicle was hit from behind by another vehicle while driving 35 mph. when the vehicle stalled there was no prior indication of the vehicle losing power. he noticed that the vehicle decelerated and the instrument panel showed everything had lost power. the contact took the vehicle to the dealership on the first occasion and they couldn't find anything wrong with the vehicle. the dealership informed the contact that the vehicle needed to be tuned up. the contact stated that he was put on a waiting list for one week. he took the vehicle to a mechanic shop for the tune up. the contact stated that the vehicle continued to have the stalling problems. the contact stated that the mechanic shop replaced the fuel pump, fuel relay and the harness. the contact stated that he was no longer having any problems with the vehicle stalling. he stated that the dealership couldn't find what the problem was with the vehicle, but a mechanic shop was able to find the failure on the first attempt.*ak
11/14/200238480409/01/2002
 I have owed the vehicle for 53 days and have to have it towed 4 times and replace fuel pump twice, the battery once. luckily the pump conked out while parked, and not at an intersection. my wife is pregnant with our third child, and the van has stranded her 4 times. i had the dealership run a check on the past repair history of the van and hey! the pump was replaced (by the previous owner) on 7/6/01 and again on 8/04/01. with the addition of my two pumps, that brings the total to 4, obviously. the van has 38000 miles and four fuel pumps, i think that speaks for itself. i have written a letter to chevrolet, of course don't expect a favorable response. another factor of complete irritation is the placement of the battery. it is nearly impossible for an average joe like myself to access the battery to replace it. i had to pay $200 for parts and labor for a battery, which i could replace myself if the thing wasn't designed (seemingly) to prevent owner maintenance. i would definitely not recommend this vehicle to anyone. when it runs it's nice, but unless you want to run the risk of having it towed once every 13 days and paying $520 in repairs and tows while only owing the car for less than two months, purchase something else. dims 11 ivoq entry posted after 12/12/02 cut-over to artemis-----769737. *ak
04/01/20015009/15/1999
 While driving at any speed, vehicle will lose all power, also engine check light becomes illuminated as the engine is shutting down, vehicle was taken to dealer, and they replaced the fuel pump. *ak consumer stated that engine continues to fail. *yd
11/02/2000104/01/2000
 Also on 12-7-2000 replecement fuel pump that was replaced on 11-2-2000 stopped working during normal driving conditions. car coasted into parking lot where after a few minutes driver was able to restart vehicle.*ak
3
 Intermittently when trying to start vehicle it will not turn over. dealer has repaired vehicle three times in past month, and stated that it is a wiring problem, but has not been able to duplicate problem. dealer has replaced fuel pump. *ak
03/26/2000410/29/1999
 Due to a bad fuel pump vehicle was not receiving the proper feed of fuel to the carburetor, causing vehicle to shut off while driving. dealer has been contacted.*ak starter failed. *yh
11/11/1999
 Consumer heard a knocking noise. took vehicle to the dealership, and they replaced transmission. next day, vehicle would stay on as running. dealer stated that fuel pump failed. then, consumer discovered that there was sand inside of vehicle. *ak
FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS
12/12/200579200102/25/2000
 Dt*: the contact stated gasoline fumes were detected inside the vehicle. upon inspection, it was determined the fuel line was corroded. the fuel line was replaced. *ak updated 03/17/06. *jb
11/24/2003582111
 I purchased a 2000 chevrolet venture van this past aug.2003, (mil. 57,900 );at a local dealership.this nov.2003,it developed a severe gas line leakage.taking it in for a check of the source,it was found to have a pressure line gas leak(the line rusted in the engine ompartment,by the drivers side fenderwell.this situation in my opinion is a fire hazard!!!! this vehicle is almost new!!!!!!!!the van now has only 58,312 miles on it.*ak
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM
03/26/200588000103/27/2002
 Dt: fuel system is not connected correctly which causes the fuel to mix and to drain. the head gasket blew off because of this. *ak
11/20/2000104/20/2000
 Consumer smelled strong gas fumes and noticed that gas was pouring out, the dealer replaced the fuel regulator. *slc
08/08/2000601/01/2000
 Our van broke down in canon city which is approx. 136 miles from northglenn but we had been driving at speeds from 55 to 75 miles mph & if the van would have quit at those speeds we probably would have been killed or seriously injured but fortunately we were lucky but my concern is letting other drivers know of the serious defect that could possibly cause engine failure & fatal injuries.
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
06/24/200360001
 The gas tank is located 5 inches off the ground and has no shield to protect it from damage. *ak *cb *nlm
05/23/2002104/01/2000
 As you can see the van has minimal mileage with multiple repairs. reported directly via e-mail to chevrolet. also received a file number and sent copies of repairs directly to chevrolet. the last e-mail was sent 5/23 because my van had a puddle of gasoline 2 ft wide and 1 1/2 ft long underneath it. could have taken out children, home and van itself. dealer claims it is a faulty gas tank. will be replacing with new. vehicle lives at dealer. not enough space to tell the legend of the lemon*ak
12/13/2000905/26/2000
 While filling vehicle with gas noticed gas smell inside vehicle. also, found a gas puddle under vehicle. dealer has been contacted.*ak consumer states vehicle has always been hard to start, also while drving the right rear tire caught fire, and the gas guage was not working properly, front windshield was cracking, also the check engine light was coming on, as well as the engine oil light,and a cracked gas tank.*jb
02/02/20000
 While driving about 65 mph on the freeway, where traffic forced consumer to drive over a branch that was on the way, fuel tank cracked. *ak
FUEL SYSTEM, OTHER
06/21/2001
 Engine loses all power, and gas gauge does not give accurate readings. dealer has been made aware of problem. please provide more information.*ak
12/13/2000905/26/2000
 While filling vehicle with gas noticed gas smell inside vehicle. also, found a gas puddle under vehicle. dealer has been contacted.*ak consumer states vehicle has always been hard to start, also while drving the right rear tire caught fire, and the gas guage was not working properly, front windshield was cracking, also the check engine light was coming on, as well as the engine oil light,and a cracked gas tank.*jb
FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM
01/16/2006132553210/19/2005
 Tl* the contact owns a 2000 chevrolet venture. the rear passenger seat belt buckle would not unlock. the passenger was locked in the rear seat belt due to the latch failure. the fire department had to cut the seat belt webbing to release the passenger. the fuel gauge was reading incorrectly. regardless of the amount of fuel in the vehicle the gauge continuously was reading incorrectly as if the fuel level was full. the current and failure mileage were 132,553. *ak
08/18/2006100000108/15/2006
 The gas gauge on the chevy ventura does not work and this is a consistent problem with the ventura line. sometimes as little as 15,000 miles and the gas gauge either stays on full ( no matter how many miles you drive) or it stays on empty. either way, it is a problem that hundreds of buyers have experienced. *jb
09/10/2004800002511/03/2000
 Fuel gauge erratic and does not accurately reflect amount of fuel in tank. low fuel light comes on regardless of fuel level in tank.*ak
11/06/2003401011011/06/2000
 Gas guage does not register unless the tank is totally full, then it just drops down to empty whenever it wants. i feel that this is a safety hazard due to ending up with an empty gas tank at any time. the only thing that i can do is try to keep track of my miles. this has also happened to a friend of ours whom also owns the same brand of van.*ak
04/10/200495000101/14/2004
 The gas gauge is not working properly. it will tell incorrect fuel level, usually either completely full or say flat on empty even though we know for a fact that there is gas in it. *ak
02/14/2004680001
 At start of van, the fuel gage moves back and forth on the gage. it registers 0 gallons when there is fuel in the tank. this is on a vechile that is <4 years old. the dealer states that he has seen this problem before in the chevy venture van with low mileage. it will cost >$800 to fix since the wareenty has exired. i will never buy a gm vehicle again!
04/10/200380000112/30/1999
 Automatic transmission won't go into 2nd or 3rd gears. windshield wipers won't go back into park. gas tank stop registering and cross bars on window motor were broken. *tt