Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | ||||||||||||||||
| 01V067000 | GENERAL MOTORS CORP. | from 03/01/1999 to 06/30/2000 | V (Vehicle) | 477011 | 04/18/2001 | ODI | GENERAL MOTORS CORP. | 03/08/2001 | 03/08/2001 | |||||||
| Defect Summary | Vehicle description: minivans equipped with passenger side power sliding doors. the door closes but may not be latched. if this happens, the power sliding door can open while the vehicle is in motion, particularly when the vehicle ascends a hill, makes a turn, or travels over a rough road surface. | |||||||||||||||
| Consequence Summary | An unrestrained occupant could fall out of the van and be injured. | |||||||||||||||
| Corrective Summary | Dealers will install a new un-latch actuator assembly to the power sliding door. this recall has been continued under safety recall 01v-264. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, pontiac at 1-800-762-2737, or oldsmobile at 1-800-442-6537. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| 04V597000 | GENERAL MOTORS CORP. | V (Vehicle) | 717302 | 05/31/2005 | ODI | GENERAL MOTORS CORP. | 12/22/2004 | 12/22/2004 | ||||||||
| Defect Summary | On certain minivans equipped with second-row bucket seats or captain's chairs and a power sliding door on the passenger side of the vehicle, a passenger using the interior handle to open the power sliding door could be injured. | |||||||||||||||
| Consequence Summary | If a passenger uses the interior handle to open the power sliding door and holds onto the handle while it is being opened by the motor, the passenger's arm may be pushed into the seat back or armrest and a wrist or lower arm injury may result. | |||||||||||||||
| Corrective Summary | Dealers will replace the power sliding door interior handle on the passenger-side. if the vehicle is equipped with a power or manual sliding door on the driver-side, the interior handle will also be replaced for appearance reasons. note: before the vehicle is serviced, gm advises owners to not use the interior door handle to open the door. the driver can open and close the door from switches at the driver's position or by using the remote key fob. the driver should tell passengers to use the switch located in front of the door to open or close it. the driver should use the override switch to prevent operation of the power door by children or by others who are not familiar with its use. the owner notification letter mailing will be conducted in phases with the first phase beginning on may 31, 2005. the second phase mailing began on july 18, 2005. the recall began on may 31, 2005. phase 2 began on july 18, 2005. phase 3 (final phase) began on august 24, 2005, to all remaining customers. owners should contact chevrolet at 1-800-630-2438; pontiac at 1-800-620-7668; or oldsmobile at 1-800-630-6537. | |||||||||||||||
| Notes | Gm recall no. 04110.customers can also contact the national highway traffic safety administration | |||||||||||||||
| 01V264000 | GENERAL MOTORS CORP. | V (Vehicle) | 248737 | 10/22/2001 | MFR | GENERAL MOTORS CORP. | 08/21/2001 | 08/27/2001 | ||||||||
| Defect Summary | Vehicle description: 1997-2001 chevrolet venture, pontiac montana/transport, and oldsmobile silhouette mini vans equipped with passenger side power sliding doors that were serviced in campaign 01013 (01v-067) from april to august 2001. also 2001 chevrolet venture, pontiac montana, and oldsmobile silhouette mini vans equipped with passenger side power sliding doors assembled in january through april 2001. these vehicles have inadequate front welds. if a front weld fails, the actuator can jam in the unlatched position and, when the sliding door closes, it will not be latched. | |||||||||||||||
| Consequence Summary | If this happens, the power sliding door can open while the vehicle is in motion, particularly when the vehicle ascends a hill, makes a turn, or travels over a rough road surface. an unrestrained occupant could fall out of the van and be injured. | |||||||||||||||
| Corrective Summary | Dealers will inspect and, if required, install a new power sliding door unlatch actuator assembly. owner notification began on october 22, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, pontiac at 1-800-762-2737, or oldsmobile at 1-800-442-6537. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||||
| 01854 | 01/01/2004 | 10006594 | Power door locks inoperative. *mr | 05/06/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 02/16/2008 | 120000 | ||
| We own a 2000 chevy venture that we bought used about 4 years ago. when we bought it, the button for the doors to open automatically didn't work as well as the gas gauge. since, we have replaced the heads, the water pump, rack and pinion, wheel hub, tie rod end, as well as replacing the head lights every couple months and now having problems with the brake lights.when we had the heads replaced, they flushed the radiator and we are still having problems with the low coolant light coming on and the fluid looking cloudy. they told us that the cloudiness sometimes happens, but still doesn't explain the light coming on saying its low!!! we were also notified that the abs box is bad and needs replaced...also, sometimes there is water that leaks from the weather gauge or the top of the windshield. also the traction system light comes on and actually shuts the system off when you turn the van on, this maybe due to the bad abs box but has been doing this longer then the abs light has been on. there is also rust along the van below the sliding doors.the locks also sometimes stick when using the keypad or the electrical lock button inside the van. we can't wait to get rid of this van! just hope we have better luck with our next vehicle. | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 05/15/2007 | 95368 | 2 | 01/25/2002 |
| Tl*the contact owns a 2000 chevrolet venture. the contact received recall letter # 04v597000 (latches/locks/linkages: doors:latch). the recall repair was performed on july 12, 2005. the contact stated that on may 15, 2007, the side door failed again. when the contact would close the side door, it would re-open. this failure occurred on several occasions before it would close. once it closed, the dome light would remain illuminated and the door open indicator constantly chimed. when using the door unlock button, the lock actuator would constantly click until the door was fully open. the contact took the vehicle back to the dealer on june 1, 2007 for repair where it currently remains. the current and failure mileages were 95,368. the consumer stated the power sliding door makes a loud clicking noise, which souds like the actuator trying to lock and unlock. updated 07/19/07. *jb | |||
| 07/27/2006 | 1 | 09/28/2001 | |
| Passenger sliding door opens after closes. door ajar will come on while driving. door does not completely close. *jb | |||
| 05/01/2006 | 105000 | 1 | 12/01/2000 |
| Dt*: the contact stated that the power sliding door module was defective on the vehicle and was a different component than what was recalled(01v264000). the dealer offered to fix the recalled component, but stated the sliding door would not function properly unless the contact had the power sliding door module replaced. | |||
| 01/01/1901 | 1 | ||
| Consumer letter regarding 2000 chevrolet venture door locks were changed with notice to consumer during oil change. *ts *nm | |||
| 07/18/2005 | 1 | ||
| Dt: contact stated after recall 04v597000 repairs on the power sliding door handle of the passenger door were done the lock on the door will not stay closed. the sliding door on the inside was roughed up from the repair work. the repair work on the recall was done on the 7-18-05. dealer said that the lock on the door had nothing to do with the recall. *ak | |||
| 07/17/2005 | 3 | 04/04/2000 | |
| Dt: contact states the retractor on the passenger side automatic door will not allow the door close if there is something blocking the door from shutting. the design is suppose to allow the door to retract if there is something blocking the door from shutting. the consumers daughter hand was closed in the door and the door completely shut. the consumer hit the button to open the door, and it did open this way. the vehicle has not been to a service dealer. there was a recall on the door handle of this passenger side door. the consumer does not have the recall number or campaign id number. *ak *jb | |||
| 05/28/2005 | 8000 | 1 | 04/15/2000 |
| Dt: chevrolet, venture 2000 mini van, the passenger side sliding door shuts even when children or anyone is in the way. people have been caught in the door because of this defect, and a child had to go to the emergency room after getting finger caught in the door. *ak | |||
| 01/29/2005 | 80300 | 2 | |
| Vehicle experienced problems with the locks, and the power windows. owner contacted the manufacturer, who indicated that there was no recall for this problem. *ak | |||
| 09/26/2004 | 39000 | 1 | |
| Automatic sliding door closed on my daughter's hand. it did not stop closing, and i had to forcefully open it to free her hand. her hand was smashed between door edge and door frame. *ak | |||
| 08/10/2004 | 60000 | 1 | 09/30/2003 |
| Passenger side power assist sliding door fell off of the rear sliding roller guide after it froze half open/shut. the door has been making funny sounds when opening and closing for about two weeks. the door has also been opening back up when it tries to close. the outer sliding track has bent somehow? i am guessing it is part of the noise the door has been making. after disassembly of the door and the interior compartment, it was determined to be the actuator cables making most of the noise. the plastic liner on the cables had been stripped off and the cables had been balled up and they are starting to frey. i have rebent the track to accept the sliding rollers and i have removed the cables from the door to allow the door to open and close manually. | |||
| 06/11/2004 | 52800 | 1 | 10/06/2002 |
| It started the second week of june are 2000 chevy venture van power sliding door stop working and was in the lock position and could not be unlock either by power or manually.i took it to the dealership and had to pay over 600.00 to get that repaired. my problem is what if this happens again and i get into a wreck there would be no way i could get my kids out of car. so if you can help me with this i would apperiated it. i think that should have been something they could have pay for. thanks. *ak | |||
| 48000 | 1 | ||
| Consumer complained about a problem with the automatic sliding door on the passenger's side. the door would close without warning. it had to be held open with force. *ak | |||
| 09/18/2003 | 40000 | 1 | 04/18/2002 |
| Manual sliding door fell off van when rounding a corner at low speed. *la | |||
| 03/01/2001 | 46656 | 3 | |
| I have had my 2000 venture in for power sliding door repairs three times. the first two times the dealer attempted to fix the problem according to the safety recall bulletin. the problem still persisted, and was fixed when the dealer installed a new power sliding door motor and clutch assembly. this stopped the door from intermittent binding, and now the power sliding door opens and closes correctly. the dealer replaced the motor, clutch assembly, actuator and retainer. dan kruse pontiac (the dealer) was very nice, and i wasn't charged for this service. to whom this bill went to i don't know. but, i have an extended warranty on this van. the reason i have submitted this report is that the safety recall on the 2000 venture van may not entirely fix this problem. the binding problem that existed on the power sliding door may have weakened the power sliding door motor and clutch assembly to where it has to be repaired. the original safety recall on the power sliding door problem may not be complete yet. thanks.**** dims 11 ivoq entry posted after 12/12/02 cut-over to artemis****761006. *ak *jb | |||
| 3 | |||
| Consumer states power sliding door will not close and / or the door still beeps after it is closed. this condition does not exist when parked on a downhill, in which the front of the van is lower than the back of the van. consumer is aware there is a recall notice 01v067000 relating to this condition. vehicle has been serviced 3 times, but problem still exist. *tt | |||
| 2 | 02/09/2000 | ||
| Consumer states that the electric sliding door opens on its own, recall repairs, 01v067, were made, however problem still exists. *slc | |||
| 04/15/2001 | 1 | 03/01/2000 | |
| Consumer received recall notification 01v067000. dealership has been unable to receive parts from manufacturer to correct the defect. *ak *yh | |||
| 05/28/2001 | |||
| While traveling at approximately 40 mph drivers side non-powered sliding door came open while there were 5 children in vehicle. dealership examined sliding door and could not determine a reason for problem. also, on june 5 2001, non-powered passenger side sliding door came open while vehicle was in motion with 2 children in the vehicle. dealership again could not determine a reason for defect, and were unwilling to assist consumer. also, consumer noted that child safety locking mechanisms were active on each occasion that this problem occurred. please provide any additional information/attachments.*ak | |||
| LATCHES/LOCKS/LINKAGES - TAILGATE - LATCH | |||
| 03/11/2001 | 1 | 10/01/2000 | |
| Tailgate either failed to latch or opened - no audible alarm was sounded - subsequent tests showed an audible alarm on the two front doors and the right slider door but no audible alarm on either the left slider door or on the tailgate creating a potential deadly situation. *ak | |||