Consumer Complaints


Fail datemilesoccurencesPurchase date
OTHER
10/15/200390000
 Leaky intake manifold on the 3.4l engine. loose coolant.
06/15/20030
 Starting at about 25-30,000 miles, i had to replace several stoplight bulbs (left side only) on my 2000 venture van. two or three seemed to go in a short amount of time, but the last one i put in lasted until recently - about 75,000 miles. overall, there have been about 6 bulbs replaced. a couple of times i looked and the filament was intact, but the base of the bulb seemed blackened so i replaced it anyway. in checking one day in may or june, i noticed that both the left and the right (which had never been touched) were out. the bulbs were still good, but the bases (receptacles) in both housings were melted so that i could not even get the right one back in. a mechanic friend (not chevrolet) said he had seen that happen a couple of times in ventures. my local dealer said it would cost $70+ to even look at it and that they weren't aware of any recall for this problem. i then called a gm complaint number my dealer gave me, explained the problem, and she called the dealer. the dealer then checked the lights without charge and told me that - yes indeed - the bases were burned just like i said but they could not tell me why! after examination of the situation: (1) yes...i do know how to plug in a new bulb (2) i used good quality replacements (3) the right one was factory-installed and had never been touched since i bought the vehicle new (4) there is no trace of water leakage in either light assembly (5) i'm a careful 60-year-old driver that doesn't ride or violently pump the brake pedal (no guarantees, though, in another 25 years!) (6) the bulbs were not burned out but the bulb holders (the base in the housing the bulb plugs into) themselves were toast (the left one we can wedge the bulb where it can work) (7) i've heard of a few instances where this has happened to venture vans (8) on a few occasions my wife and i have noticed other venture vans with a stoplight out. shouldn't there be a recall if this is more than just an isolated case?
70911103/01/2000
 I feel this is to early for this to have happened. we have only owned this van for 2.5 years. i feel the dealer should make a warranty adjustment due to premature failure. *ph *nlm **dimsii ivoq entry posted after 12/12/02 cut over to artemis**768327
09/30/1999
 No problem, reporting that several service bulletin were done
01/20/2001107/01/2000
 A few months ago i began having trouble unlocking my rear passenger door. i was very upset because i was trying to get my son out of the van and was unable to. i tried using the keyless entry, and the lock button on the door and nothing worked. i did have the childproof lock turned on, so i couldnt even get the door open from the inside. after a long time of trying i did eventually get the door open. this happens about once a week, and i am scared that if i were ever to get in an accident i would be unable to get my children out. i am going to take it where i purchased it and have it fixed, but i think there should be a recall on it just in case someone has the same thing happen to them at the wrong time.*ak
12/13/2000905/26/2000
 While filling vehicle with gas noticed gas smell inside vehicle. also, found a gas puddle under vehicle. dealer has been contacted.*ak consumer states vehicle has always been hard to start, also while drving the right rear tire caught fire, and the gas guage was not working properly, front windshield was cracking, also the check engine light was coming on, as well as the engine oil light,and a cracked gas tank.*jb
111/20/1999
 Keyless entry is not installed as advertized when purchased. yh
11/18/1999109/09/1999
 Service the engine soon light remained on due to bearing assembled backwards in the transmission box. yh
2
 Engine check light is on and has remained on for 2 weeks,indictating a defect. dealer did an oil chang,e but it did not correct problem. at this time dealer cannot determine the defect. *ak