Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STEERING
09E005000DORMAN PRODUCTS, INC. E (Equipment)97902/23/2009MFRGENERAL MOTORS CORP.02/17/200902/17/2009
Defect SummaryDorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area.
Consequence SummaryA broken steering knuckle could result in loss of steering control and a possible crash without warning.
Corrective SummaryDorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492.
NotesThis recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING - LINKAGES - TIE ROD ASSEMBLY
03023204911/01/200310004765Release of new outer tie rod ends for service. *tt01/06/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING - COLUMN
02/01/2003
 The steering column locked up. please provide additional information. dealer is aware of the problem. ph
STEERING - HYDRAULIC POWER ASSIST - PUMP
48000110/02/2002
 Power steering pump broke while driving, making it very difficult to turn. dealer was contacted. *ak
STEERING - HYDRAULIC POWER ASSIST SYSTEM
01/03/2002505/01/2000
 No summary listed for abov evehicle. *ak
STEERING - LINKAGES - TIE ROD ASSEMBLY
06/17/200582000206/09/2003
 In the past 2 years i have had to have the tie rods replaced on the front of my 2000 chevrolet venture twice.
41000108/12/2000
 Upon having front tires replaced tire dealership noticed the tie rods and wheel bearings wore out prematurely. as a result, the front tires were about to fall off. *ak *mr
STEERING - WHEEL AND HANDLE BAR
07/30/200104/01/2000
 Electrical failure caused the steering wheel to lock while my wife was driving the vehicle. the key was in the ignition and the mini van was traveling approximately 35 mph. my wife had no directional control of the mini van and we are very fortunate that there wasn't an accident. there is no reason that the steering column should have locked up. the cause of the electrical failure is still being investigated by the parker robb chevrolet in walnut creek, ca 94596. *ak