Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | ||||||||||||||||
| 03V250000 | GENERAL MOTORS CORP. | from 03/01/2000 to 06/30/2001 | V (Vehicle) | 1707825 | 08/20/2003 | MFR | GENERAL MOTORS CORP. | 07/15/2003 | 07/24/2003 | 571 | 225 | |||||
| Defect Summary | Certain minivans, passenger and sport utility vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 225, child restraint anchorage system. the owner | |||||||||||||||
| Consequence Summary | This does not meet the requirements of the standard. | |||||||||||||||
| Corrective Summary | Owners will be provided with a supplement for their owner's manual. this supplement describes and shows the location symbols for the child restraint anchors that are located in the vehicle and on the child restraint or booster cushion. owner notification began august 18, 2003. owners should contact buick at 1-866-608-8080, cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438, gmc at 1-866-996-9463, pontiac at 1-800-620-7668, or oldsmobile at 1-800-630-6537. | |||||||||||||||
| Notes | Gm recall no. 03039.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 3047 | 01/01/2004 | 10009607 | 99 through 05 year vehicles, equipped with three-button onstar systems. *tt | 10/08/2004 | |
| 3059 | 01/01/2004 | 10009608 | When using onstar personal calling feature, the caller cannot be heard on outbound call only. *tt | 10/08/2004 | |
| 3011 | 01/01/2004 | 10008898 | When using voice recognition dialing, some numbers or commands may not be understood by the system especially the number two (2). *tt | 08/25/2004 | |
| 051402 | 05/14/2002 | 636667 | Several dealers have reported difficulty in ordering addtional headpones for entertainment equipped u-vans. *tt | 11/12/2002 | |
| 270901 | 09/27/2001 | 626424 | Subject regarding the rear parking aid diagnostics. *slc | 12/14/2001 | |
| EQUIPMENT - ELECTRICAL | |||||
| 08-089 | 06/01/2008 | 10026586 | Gm: special coverage adjustment-analog onstar deactivation. fcc ruled in 2002 wireless carriers would no longer re required to support analog wireless network starting in 2008. *pe csc letter was received. updated 12/1/08. *pe | 11/14/2008 | |
| 00372D | 01/01/2004 | 10007287 | Onstar system is attempting and/or completing phone calls which the operator of the vehicle did not initiate. *tt | 06/09/2004 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 020139008 | 12/01/2002 | 10000744 | Air conditioning (a/c) compressor inoperative, a/c cycles too often, insufficient cooling, diagnostic trouble code p0530. *tt | 03/28/2003 | |
| 020138004 | 12/01/2002 | 10000760 | Air conditioning is not cold enough. *tt | 03/28/2003 | |
| 010138010A | 10/01/2001 | 010138010 | 627546 | Information regarding noise when air conditioner selected and rear fan on. *yh | 02/11/2002 |
| EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | |||||
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| 08-089B | 09/01/2008 | 10026805 | Gmc: special coverage adjustment-analog onstar deactivation. csc letter was received. *pe | 12/19/2008 | |
| 07012004 | 07/01/2004 | 10014251 | Oil life system reset procedures-trucks. buick terazza 2005, gmc sierra denali 2002-2003, gmc b7 chassis medium duty 2003-2005 and gmc 560 c-series 2003-2005 *sc | 04/29/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 01/01/2011 | 150000 | ||
| Our 2001 chevy venture minivan's windshield wipers failed to go back down; remaining up, on the sides of the windshield at about 150,000 miles. i am filing this complaint because i see many other complaints with the same or similar issue. we have not replaced the motor as yet. | |||
| 06/10/2009 | 80000 | 1 | |
| Air conditioning condenser leaking. dealer wants $1000 to repair. this is a known defect on this condenser, bad welds, yet gm takes no fault even though tens of thousands of these have failed. with asthma, i need a/c and this vehicle is no safe without it. *tr | |||
| 11/15/2003 | 0 | ||
| I purchased the vehicle brand new in 2001. since then, my vcr that is installed in the venture was defective and repaired four times. each time under warranty but it was inconvienent for me. the brakes went out on me twice that i repaired at a mechanic, then the a/c wouldn't cool (this is recently), now the oxygen sensor is causing the "service engine" message on my dash board to light up. this car is only 2 years old!!! i maintain my car well, the manager of the chevrolet dealership tried to accomodate me (once) so that i won't make a fuss and call the media on them. i was not aware of the lemon law until recently. | |||
| 04/13/2004 | 38000 | 04/20/2001 | |
| My 2001 chevy venture's air conditioning condenser obtained a crack, causing the ac fluid to leak out and not function. vehicle is at 39000 miles and barely out of warranty. speaking with parts dept at a local dealer, apparently this is a common problem caused by normal flexing of the vehicle's framework, and a costly one to repair (abt $850.00 parts and labor). the consumer should not need to pay for design defects like this. ac condensers are not a component that routinely crack, especially in vehicles this new. | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 07/10/2009 | 78000 | 1 | |
| 1. normal operation 2. air condition system failure. 3. had dye, refrigerant & seal conditioner installed initially system ok but, over night refrigerant leaked down. no evidence of dye in motor compartment. *tr | |||
| 04/26/2007 | 85000 | 6 | 05/13/2005 |
| Tl*the contact owns a 2001 chevrolet venture. the air conditioning system failed while in use. the dealer stated that the air compressor was replaced. however, the failure recurred. the dealer stated that the gasket seals needed to be replaced. the fuel gauge no longer indicated how much fuel was in the vehicle. the dealer stated that the sensor in the fuel tank had to be replaced. also, there was a shortage in the driver's side turn signal, causing the signal to fail. the dealer repaired the signal. yet it failed repeatedly. the current and failure mileage were 85000. *ak | |||
| 06/30/2004 | 2 | 06/30/2004 | |
| Dt: the contact stated temperature gauge was going up and down. the dealer told him the thermometer was not working. he picked up the car and in 3 three days later the car blew up. he had it towed a week later they told him a new engine was needed. it has been 5 weeks since he took the vehicle to the dealer, they still have not fixed it. on the 2nd day after he bought the car the air conditioner was not working.*ak *jb | |||
| 07/08/2005 | 1 | 04/15/2003 | |
| Dt: consumer had a 2001 chevrolet venture. the air conditioner condenser cracked and freon leaked out. consumer found a technical service bulletin concerning this problem. consumer felt that because he transports his children it was a safety issue. dealership stated this happened in many of these vehicles. *ak.*jb | |||
| 04/15/2005 | 88000 | 2 | 03/15/2004 |
| Dt: air conditioner condenser leaked. the consumer was told by a local repair shop that there were about a thousand of these condensers replaced in the last months. the condenser leaked from the lower left side from a faulty weld. *ak *nm | |||
| 09/01/2004 | 1 | 02/27/2004 | |
| Purchased this mini-van used from chevrolet dealership on 2/27/2004. air conditioner failed in august 2004. independent mechanic (not with dealership) said it was the condenser. called dealership for estimate. advised that repair & replacement woudl be approximately $925. dealer agred to replace it with us paying $200 deductible for labor. parts replaced (per dealership invoice) are the condenser, clamp, retainer, & seal. *ak | |||
| 05/06/2002 | 80010 | 1 | 07/09/2001 |
| Found that the condenser weld on the a/c unit is faulty in my 2001 chevy venture van. i know the condensers are on national backorder which leads me to believe the failure is common. would this not be a problem if i were working under the vehicle and the weld failed resulting in the displacement of oxygen in the work environment. i would suggest a recall to fix the suspect welds.*ak | |||
| 10/16/2000 | 14000 | 10/20/2001 | |
| 2001 chevy venture 12 months old approx 14,000 miles, radiator seam split right lower corner leaking antifreeze. ac also stopped working, condenser seam split, right lower corner. replaced by dealer. vehicle now 18 months old approx 21,000 miles, ac stopped working. condenser seam split lower right front corner. dealer replaced. appears to be a structural defect in design stressing the radiator and condenser via the mounting scheme. vehicle is a lemon. first time repaired dealer had to order condenser. this time repaired he had 3 in stock! *jb | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 03/11/2004 | 1 | ||
| While driving a little while radio volume control button got severe hot. there is no way consumer could control the volume or changed radio station. this is original equipment. *ak | |||
| 05/12/2003 | 0 | 07/10/2001 | |
| Purchased van july 2001. i have discontinued putting my son in installed child seat because he complains it hurts his legs; when he goes to get out he can't hardly walk;i think the position of the seat causes his legs to go to sleep. since purchase of van i have had it in for service several times. (1) i complained of vibration in the front when i got up to a speed over 50 mph; the service techs could not find anything wrong. (2) i complained of (while traveling) hearing air ventilation (like a window was down) on the passenger side; nothing was found. (3) when purchased the vehicle we stated our concern that door did not retract immediately. i put my arm in to demonstrate; it pinched my arm and bruised it before it finally retracted (4) i have also had my van in complaining that the cd player did not operate properly. they said it was defective and replaced my entire radio/cd. (5) complained that while driving (noticing at night) my headlights would dim and come back on. after not finding anything they replaced the alternator. it is again happening. (6) recent concern is while on an upward hill at a red light water started coming in through the storage compartment between the visors. now they are declaring that the windshield was not properly sealed when it was installed. i have had this vehicle now for almost two years. my thought is that it may have been leaking but now just to the point that i am noticing it. how much damage has it caused in my head liner, etc. that they will not be able to detect with the naked eye and is the air ventilation that i was hearing a result of the windshield not being sealed; and is the water leakage causing my shortage in the wiring of the lights and radio, etc. my concern is later down the road will i have more deteriorating problems because of water damage that could not be seen at this point. *nlm | |||
| 08/07/2002 | 3 | 02/28/2002 | |
| The passenger side power sliding door kept getting stuck. it would not lock or stay closed, not even manually. the door also opened on its own. the wiper motor crank arm failed. the drivers side mirror had a residue on it. the weather stripping on the sliding door was loose and warped. the rear speakers were noisy. *scc *nlm | |||