Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 040402 | 04/04/2002 | 636485 | Subject regarding wind noise while driving. *tt | 11/08/2002 | |
| 190901 | 09/19/2001 | 626222 | Customers may complain of a water leak at the center of the windshield or from the overhead console. *slc | 12/13/2001 | |
| STRUCTURE - BODY | |||||
| 030864023 | 07/01/2003 | 10012571 | Water sets on top of rear window weatherstrip or sliding side door weatherstrip. *tt | 03/07/2005 | |
| 030864024 | 07/01/2003 | 10012572 | Water in jack compartment. *tt | 03/07/2005 | |
| 040849020 | 06/01/2004 | 10012533 | Cupholder faceplate now available separately from i/p (instrument panel) accessory trim plate. *tt | 03/07/2005 | |
| 020844022B | 08/01/2003 | 020844022A | 10012574 | Static noise heard in radio speakers. *eh | 03/07/2005 |
| 01933 | 01/01/2004 | 01933A | 10007833 | Water leaks at overhead console map. *tt | 07/12/2004 |
| 010866009A | 12/01/2003 | 010866009 | 10005178 | Creak in the rear of the vehicle. *tt | 02/11/2004 |
| 030857003 | 09/01/2003 | 10004336 | Front carpet wet after extended driving. *tt | 12/02/2003 | |
| 01362 | 11/18/2003 | 10004143 | Water leak into jack compartment with power sliding door. *tt | 11/19/2003 | |
| 0308110003 | 07/01/2003 | 10002950 | Cup holder loose/will not hold weight. *tt | 10/01/2003 | |
| 020844022 | 12/01/2002 | 10000736 | Static noise heard in radio speakers. *tt | 03/28/2003 | |
| 0208127001 | 11/01/2002 | 10000464 | Availability of rear parking assist sensor service harness. *tt | 02/27/2003 | |
| 020867006 | 06/01/2002 | 634513 | Some customers may comment that there is rust forming around the front or rear portion of the roof. *tt | 10/03/2002 | |
| 020858003 | 06/01/2002 | 634510 | Some customers may comment that road noise can be heard coming from the area behind the front seats. *tt | 10/03/2002 | |
| 010857006 | 11/01/2001 | 628525 | This bulletin contains information on various waterleak conditions. *tt | 03/13/2002 | |
| STRUCTURE - BODY - DOOR | |||||
| 050402 | 04/05/2002 | 636509 | Issue regarding excessive road noise most prevalent in the sliding door areas, left, right or both. *tt | 11/09/2002 | |
| 080402 | 04/08/2002 | 636513 | Vehicles with an intermittent power sliding door low level, barely audible buzzing noise from the rear of the vehicle. *tt | 11/09/2002 | |
| 070102 | 01/07/2002 | 629666 | Subject regarding recall 01013 and 01059 power sliding doors. *tt | 04/04/2002 | |
| STRUCTURE - BODY - HOOD | |||||
| 010851004A | 01/01/2003 | 010851004 | 10000948 | Premature aluminum hood corrosion / blistering. *tt | 04/04/2003 |
| 010851004 | 10/01/2001 | 627616 | Information regarding premature aluminum hood corrosion. *yh | 02/13/2002 | |
| STRUCTURE - BODY - ROOF AND PILLARS | |||||
| 020867006B | 03/01/2003 | 020867006A | 10001276 | Roof perforation. *tt | 04/25/2003 |
| 020864006A | 12/01/2002 | 020867006 | 10000746 | Roof perforation. *tt | 03/28/2003 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE - BODY - DOOR | ||||||
| PE04064 | GENERAL MOTORS CORP. | 09/17/2004 | 12/22/2004 | POWER-SLIDING DOOR | 04V597000 | |
| Subject vehicles are available with an optional power sliding door.the interior handle is oriented in the vertical position in the door panel and lines up at the elbow level when the occupant is seated in the 2nd-row outboard position.if the occupant holds the interior handle in the thumb up position during power-assisted opening, the arm/wrist can be push back with force against the 2nd-row bucket seat or captain's chair seat back creating a risk of injury (other seating configurations have ample seat to door clearance to avoid entrapment of the lower arm).among the 103 total reports, there were 102 alleged injuries including arm/wrist, thumb and shoulder injuries.a count of injuries reveals that 76 injuries were a fractured or a broken arm/wrist requiring an immobilizing cast for four-to-six weeks.all injuries involve the right side power sliding door.the left side power sliding door is on far fewer vehicles, but more importantly, it produces less force.gm notified the agency by letter dated december 21, 2004, that it will recall model year 1997 though early 2005 gm u-van vehicles equipped with a right side power sliding door and with 2nd-row bucket seats or captain chairs (nhtsa recall #04v597).as part of the recall remedy, gm will replace the door handle with a flush mounted handle that will prevent an occupant from grasping the handle with the palm between the handle and door panel (thumb up orientation) and thus eliminate the potential for arm/wrist entrapment.this investigation is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 07/28/2006 | 1 | 02/13/2003 | |
| Faulty brakes due to vehicle holding moisture 2001 chevrolet venture. *nm | |||
| 07/16/2005 | 72656 | 1 | 06/20/2001 |
| July 16, 2005 i was driving my 2001 chevrolet venture along my local street smithtown ny when i heard a extremely loud bang. with great difficulty i pulled my car over and contacted my husband. when he opened the hood the engine had fallen out of the vehicle. upon towing the vehicle to a licensed gm mechanic i learned that the cv knuckle and the rack and pinion steering system snapped when the engine fell. upon contacting gm/chevrolet customer service they offered to pay fifty percent of the repair costs, i feel this is unacceptable and they should pay one hundred percent of my repair costs. this vehicle is accident free. an engine should not fall out of a four year old car. *nm | |||
| 08/02/2005 | 60142 | 1 | 02/01/2001 |
| Dt: while driving 20 mph then stopping at a red light there was a popping noise. the consumer thought there was a flat tire on the left front. consumer pulled to the side of the road. upon inspection he saw that the engine had dropped and was hanging from underneath the vehicle about 2 inches from the ground. had the vehicle towed to gm dealer for repairs. basically, the bolts that held the engine mount broke. the dealer suggested someone had done this to the vehicle because the engine completely broke off. the consumer kept vehicle garaged. the repairs were done at consumer's expense. gm offered no financial assistance or coverage. *ak *nm | |||
| 35000 | 1 | ||
| Vehicle has an oning electrical problem that caused the automatic door locks and control panel cluster to malfunction. the vehicle has also stalled without warning. this could possibly be caused by water leaking into the vehicle through the luggage rack where it connects to the vehicle per a service dealer. *nlm | |||
| 05/12/2003 | 0 | 07/10/2001 | |
| Purchased van july 2001. i have discontinued putting my son in installed child seat because he complains it hurts his legs; when he goes to get out he can't hardly walk;i think the position of the seat causes his legs to go to sleep. since purchase of van i have had it in for service several times. (1) i complained of vibration in the front when i got up to a speed over 50 mph; the service techs could not find anything wrong. (2) i complained of (while traveling) hearing air ventilation (like a window was down) on the passenger side; nothing was found. (3) when purchased the vehicle we stated our concern that door did not retract immediately. i put my arm in to demonstrate; it pinched my arm and bruised it before it finally retracted (4) i have also had my van in complaining that the cd player did not operate properly. they said it was defective and replaced my entire radio/cd. (5) complained that while driving (noticing at night) my headlights would dim and come back on. after not finding anything they replaced the alternator. it is again happening. (6) recent concern is while on an upward hill at a red light water started coming in through the storage compartment between the visors. now they are declaring that the windshield was not properly sealed when it was installed. i have had this vehicle now for almost two years. my thought is that it may have been leaking but now just to the point that i am noticing it. how much damage has it caused in my head liner, etc. that they will not be able to detect with the naked eye and is the air ventilation that i was hearing a result of the windshield not being sealed; and is the water leakage causing my shortage in the wiring of the lights and radio, etc. my concern is later down the road will i have more deteriorating problems because of water damage that could not be seen at this point. *nlm | |||
| 10/11/2002 | 16093 | 06/28/2001 | |
| Have returned the vehicle 3 times, for water accumulating in the driver floor board soaking rug during rains, causing a hazard, ie. foot slipping from the break petal due to the water, plus mildew odor. current rain, today( 3-15-03) problem still exists, will be returning vehicle (3-17-03) to dealer to fix the problem, 4th time. very upset. fyi, dealer claims to have replaced 3 seals and state problem fixed. untrue, please help. what should we do? *nlm | |||
| 02/12/2003 | 1 | ||
| The top front window seal cracked, which caused water to leak inside the vehicle. *jb | |||
| STRUCTURE - BODY - BUMPERS | |||
| 10/27/2002 | 2 | 09/01/2001 | |
| While turning left at a light the electric sliding door opened, all of the lights came on in the van including the light notifing me that the door was opened. the door is suppose to have a safety on it so it can not open unless the door is unlocked and the car is in park. my 1 year old was sitting on that side of the van at the time. the dealer says it is only covered under an extended warranty and i have to pay the deductible to have the repair made. this is a safety issue and my son could have fallen out of the car. this door has been recalled and i had it repaired one time before due to hearing air coming into the door, it was not sealing correctly. now the door is opening even though there are safety devices to stop this from happening. i should not have to pay for a safety issue with this door. i wonder how many other people are having the same problem. dt | |||
| STRUCTURE - BODY - DOOR | |||
| 03/26/2004 | 1 | ||
| While the passenger's sliding door was opened it suddenly closed on its own. as a result, consumer's child sustained major arm injuries, and was transported to a hospital by ambulance. *ak | |||
| 12/26/2004 | 74000 | 3 | 05/15/2001 |
| Power sliding door wouldn't stop or open, wife got shoulder, arm, knee caught in door. the door is not working right. called gm and they were very rude and said it was my problem. *ak | |||
| 11/04/2003 | 30000 | 4 | 10/16/2002 |
| Transmission slips after sitting when first starting out;horn honks occasionally while driving; power sliding door on driver's side won't open/close when activated by button or remote switches; hard starts after driving and sitting briefly (especially after highway driving--tried different gas stations gasses). taken to two different dealers mostly about transmission and they claim unless the check engine light comes on, they can't do anything about it. going to take back and have it stay there until they reproduce this week. *ak | |||
| 10/01/2003 | 1 | ||
| While opening side passenger door it fell off the track and injured a 10 year old child. dealer notified. *ak | |||
| 08/05/2002 | 27000 | 1 | 07/01/2002 |
| While closing the sliding door, it broke. *ak when the consumer pulled the door handle to open the door, it had come back to the point that the consumer was unable to release it and the resistance did not make it stop, the consumer was still in her seat belt and due to such force not being able to release the door, the consumer broke her arm above the wrist. *scc *jb pe04064.pco | |||
| 07/15/2003 | 31000 | 2 | 04/16/2001 |
| Last week driver's side sliding passenger door (non-power) flew open while the vehicle was in motion. today a child tried to close the driver's side sliding door. the door came off it's rear track and falling inward striking the child on the head (no injury). the sliding door was dangling by its upper and lower lead brackets.*ak | |||
| 03/07/2003 | 0 | 06/09/2001 | |
| I own a 2001 chevrolet venture warner brothers edition minivan. in the past nine months the seatbelt from the first seat in the second row has gotten stuck in the sliding door, causing the door to be jammed shut. my concern is it could be clothing or fingers or toes next time. in order to get the door open it had to be taken to a repair shop and pried out. this sliding door is suppose to stop and reopen when an object is in its path. please look into this matter as i have five small children and i carpool with more. thank you. *nlm | |||
| 08/07/2002 | 3 | 02/28/2002 | |
| The passenger side power sliding door kept getting stuck. it would not lock or stay closed, not even manually. the door also opened on its own. the wiper motor crank arm failed. the drivers side mirror had a residue on it. the weather stripping on the sliding door was loose and warped. the rear speakers were noisy. *scc *nlm | |||
| 01/15/2001 | 2 | ||
| Power door will not stay open when parked on a down hill position. dealer and manufacturer were notified. *akwhen parked on the hill the door comes down with enough force to injure a person. door has to be held open manually in order for an accident not to occur. a gm representative explained to the consumer the specifics and directed consumer to the vehicle manual. *jg | |||
| 4 | |||
| Doors unlock and lock involuntary while driving down the road. consumer has gotten stuck in vehicle due to doors locking after being unlocked. vehicle has been into the dealer 4 times for problem.*ak | |||
| 05/01/2001 | |||
| 1. the automatic power door has no sensor. if you are standing in its way when the door is closing, it will close on you before it retracts. if my child would get caught in the door, it could do substantial harm. 2. there are 2 bucket seats in the back of this minivan. they are spaced 4.7 inches apart. my son who is 2 years old (35lbs and 38) was inside the car and reached between the seats to retrieve something in the trunk area. he became wedged between the seats and could not free himself. thankfully, we were able to lift him out before anything happened. if this incident happened during the summer and we did not notice he was in the car, he could have suffocated. 3. the way the car is designed with all bucket seats, it makes it impossible to attach booster seats and car seats properly. the buckles that clasp the seatbelts do not stand up to face upwards, they face to the front of the car. therefore, you can not get a good connection for the seats to fit securely. i went to car seat clinics sponsored by chevy and the professionals could not get the seats to fit properly and without movement. for a car that was designed with children in mind, they did a sorry job. i feel this car to be unsafe for any child under 40 pounds! please do not take these problems lightly - my children's lives are at stake.*ak | |||
| 03/19/2001 | 1 | ||
| This accident happened in a rental car through national car rental in ft. lauderdale, fl. my wrist was broken in this incident which i believe was caused by the automatic motorized door which was slow to kick in and by the large handle/lever on the door which you must pull to engage the motor. i was a passenger in the back seat on rt. side by automatic motorized sliding door strapped into my seat belt. we were parked and ready to get out. i grabbed lever to open the door. lever is supposed to engage the motor but the motor did not start so i pulled back some more and it opened about another foot or so and still did not engage the motor. on the third pull the motor suddenly engaged but the position of my hand around this large lever and the fact that my elbow was backed against the back of the seat, it was impossible to extricate my hand. the door, with my hand around the lever, dragged backwards until it snapped my wrist in half. i incurred a right distal radial fracture and being right handed and an artist and art teacher it has been difficult to say the least. i feel that the design of the sliding door handle is a hazard and should be considered for a recall. other automatic sliding doors on other minivans tend to have a button or a small handle that would not catch the hand and drag it backwards causing injury. i wondered if i was the only person to whom this happened. the rental company had chevy inspectors check the door and said it worked fine but for the entire trip the door never engaged the motor without great stregnth and several pulls. it was very sluggish. thank you for your time. i know it is just a minor injury but it happened to me and i do not want this to happen to anyone else. pe04064.pco | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 10/08/2003 | 35966 | 4 | |
| When standing within the sliding door it would close without warning. took vehicle to dealership. mechanic could not determine cause of problem.*ak | |||
| 09/22/2003 | 46300 | 1 | 03/28/2001 |
| 10 year old girl attempted to enter rear passenger sliding (non-automatic) door of 2001 chevy venture, when the bolts and tracking failed causing the door to fall to the ground cutting her bone in her big toe in half, leaving it hanging on by skin. doctor's at children's hospital had to realign the bone and reattach her toe. general motors has been notified, but at this time, they are not willing to fix or replace the defective vehicle. | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 14000 | 1 | ||
| Vehicle's sub-frame bent very easily, without excessive force being used.*ak | |||