Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
AIR BAGS - FRONTAL
02V222000GENERAL MOTORS CORP.from 05/01/2002 to 07/31/2002V (Vehicle)13322108/15/2002MFRGENERAL MOTORS CORP.08/09/200208/14/2002
Defect SummaryCertain passenger, mini vans, and sport utility vehicles have an air bag inflator on the driver's side that could fracture at a weld during a deployment.
Consequence SummaryPieces of the inflator could strike and injure vehicle occupants and the air bag cushion would not inflate fully, reducing the capability of the bag to protect the driver.
Corrective SummaryDealers will inspect, and replace, if necessary, the air bag module assembly on the driver's side. owner notification began august 15, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300, cadillac at 1-800-458-8006, chevrolet at 1-800-222-1020, gmc at 1-800-462-8782, oldsmobile at 1-800-442-6537, or pontiac at 1-800-762-2737.
NotesGm recall no. 02032. also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
08080108/08/2001625377Information regarding dual impact sensors. *jg11/20/2001
AIR BAGS - ON-OFF SWITCH ASSEMBLY
05060205/06/2002636603Information on disabling the dual stage airbag cutoff switch. *tt11/10/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
01/04/2012100000
 Tl* the contact owns a 2002 chevrolet venture. the contact stated that after starting the vehicle, the driver and passenger side curtain air bags deployed without warning. the vehicle was not inspected by a dealer nor repaired. the manufacturer was not contacted. the failure and the current mileages were approximately 100,000.
01/04/2012100000
 Tl- the contact owns a 2002 chevrolet venture. the contact stated that after starting the vehicle, the driver and passenger side curtain air bags deployed without warning. the vehicle was not inspected by a dealer nor repaired. the manufacturer was not contacted. the failure and the current mileages were approximately 100,000. kmj
01/04/2012100000
 Tl-the contact owns a 2002 chevrolet venture. the contact stated that after starting her engine to let it warm up the side airbags on the passnger and drivers side had deployed without any warning. the vehicle had not been inspected by a dealer nor had it been repaired. the manufacturer had not been contacted. the failure and current mileages were approximately 100,000. tb
10/18/20042
 While driving, the passenger side air bag deployed inadvertently without warning. the consumer was not injured and was able to drive it to the dealer for inspection. the mechanic informed the driver that a problem could not be determined at this time. please fill in additional information. *jb
08/15/200356000
 I purchased the vehicle on july 31, 2003 from baker motors in milan in. approximately 2 weeks later the air bag light on the instrument panel started coming on and off. i called baker motor and told them of the problem and they told me someone would be contacting me. no one contacted me. on august 27, 2003 the passenger side airbags deployed for no reason, there was no collision. on aug. 28, 2003 the driver's side airbag deployed for no reason. there was no collision. the used car dealership, baker motors, in milan in. has refused to make repairs at their cost stating it is a defect and is the manufacturer's responsibility. general motors has refused to make repairs at their cost stating, it is the responsibility of the used car dealer because they sold it to me that way, and also because the vehicle is no longer under manufacturer's warranty. the airbag system is suppose to be maintenance free, therefore there was not anything that i should have done to prevent this. the airbags are not suppose to deploy unless from the force of a collision and there was no collision, yet the airbags deployed on two separate occasions. i was sold a vehicle that was unsafe for me and my family, and that an insurance company can refuse to insure.
04/16/2003
 The vehicle was involved in a frontal collision yet the air bags did not deploy. the consumer sustained minor injuries. the dealer was notified. *nlm
AIR BAGS - FRONTAL
09/30/20081488231
 2002 chevy ventura started running into electrical issues in the dash aug of 08. in late september of 08 the air bag light had come on. several days after the indicator light luminated the drivers side air bag exploded when starting the vehicle on a dry day. i mention this because i was asked a few times by gm about the conditions) took vehicle to the dealer and contacted gm who sent an inspector out to review the codes and make a determination of the cause. my request was to have gm correct the defect because no impact occurred that would cause the airbag to deploy. the case # 10531887 in gm's records which should state that the case was from water leaking into the floor board that caused the problem, they denied the claim. the passenger side air bag deployed days later when starting the vehicle. contacted them again and they again denied assistance. months after this episode the windshield needed replaced from rock chip. found that the luggage rack was allowing water to leak down though the interpillar on the passenger side and has corroded the pillar frame that it was very difficult to replace the glass. so did gm know about the leak that the luggage rack was creating over the years causing electrical issues on this model??? the reason i bring this up is because i believe the inspector knew what to look for because this vehicle had never had issues with water in the floor boards of carpets. i am the second owner. i purchased the vehicle from a family member in 2006 who garaged it most of the time. i do not. i do want to say on a positive note that the van design and the room that the family enjoys in it on long trips has been great. disappointed with the findings because the vans value is not worth anything with these problems. *tr
12/10/200527109/01/2002
 Accident 12/11/05, i had the green light. i hit another car on its right front side. my complete front end was damaged, about $9000.00 . the air bags never went off. no doubt that they should have. sensors were destroyed. something was wrong with air bags. *jb
600001
 Vehicle was involved in a collision and the air bags did not deploy. *ak
03/11/2003229002
 While driving at 30 mph consumer struck a large deer crossing the road. consumer was wearing seat belts, but the air bags did not deploy. several months later, consumer's son swerved to avoid hitting a deer. vehicle rolled into a ditch, flipped on its roof, and slid down an embankment. seat belts were worn, but the air bags failed to deploy. driver sustained minor injuries . *ak
11/30/200218001
 While driving at 30 mph, vehicle was in a frontal collision and none of the air bags deployed upon impact. this resulted in injuries to passenger and driver. *ak
11/20/2002
 Consumer states: while driving at the speed of 35mph was involved in a side collision neither air bag deployed. dealer has been notified. if you have any additional information feel free to add. ts
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
12/15/200648700106/25/2002
 Tl* - the contact stated that air bag sensor light continued to go on and off at any given time while driving. he contacted the dealership and was told that he needed to pay a minimum of $70.00 for the service department to run diagnostic tests on his vehicle. the contact stated that he contacted general motors (gm), and was told that he had to pay for this service. the contact filed a complaint with gm on 01/02/06. the manufacturer stated that the air bag was a regular maintenance issue and they refusedt o correct this problem. in the owner's manual on page 7-16, it stated that the air bag system didn't need regular maintenance. the contact filed a complaint with the manufacturer and the file# was 71-464-478231. *ak updated 1/31/2007 - *nm
08/01/2005405/01/2001
 Dt: the contact own a 2001 chevrolet venture. the air bag sensor or switch underneath the passenger's seat has been replaced three times. the air bag light illuminated on the dashboard, letting the contact know the air bag switch or sensor needs to be replaced. the last replacement took place approximately a couple of years ago. the contact did not know if it was a sensor or a switch that needed to be replaced. the service dealer never indicated the reason for the replacement of the air bag switch or sensor. the service dealer has not been notified that the last replacement failed in the vehicle. the manufacturer has not been contacted to inform them that there was a problem with the vehicle. *ak
12/15/200450269106/30/2002
 Recall 02v222000/air bag sensor: the air bag light remained illuminated will driving. dealer was contacted for this recall. dealer informed consumer that this vehicle was not covered under the recall. *ak
AIR BAGS - SIDE/WINDOW
09/11/200963000111/01/2002
 Tl* the contact owns a 2002 chevrolet venture. there was an unexpected side air bag deployment, while driving in reverse at no more than 5 mph. the contact is concerned of the safety risk and defect. the current and failure mileages were 63,000. updated 10/27/09. *lj the dealer inspected the vehicle and determined the air bag deployment was caused by corrosion on the wiring harness located under the front passenger floor mat. updated 10/29/09. *jb
05/13/2004570001
 During a front side vehicle collision at 55 mph side air bags did not deploy. consumer sustained minor injuries. dealership was notified, but did not resolve the problem. *ak
03/22/20031
 When the ignition was turned on, the side air bag deployed. *jb
11/20/200213100103/30/2002
 2002 chevy venture van with two front, and two side air impact bags. drivers side of van was t-boned accross the entire side of the van and the side impact bag did not go off. the van was hit by a huge brigadier dump truck leaving from a stop sign. the van was totaled. why didn't the air bag go off? accident was on 11/20/02.