Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
| 3571 | 10017152 | Power door lock inoperative. *sc | 10/25/2005 | ||
| 3042 | 3042A | 10009664 | Battery drain on vehicles equipped with power sliding doors. *tt | 10/14/2004 | |
| 02038 | 01/01/2004 | 10006946 | Diagnostic trouble code b1000. *mr | 05/20/2004 | |
| 01574 | 02/01/2009 | PI-01574A | 10005435 | Intermittent erratic instrument panel cluster (ipc) sweep with possible abs or sir lamp on. sit bulletin 1413054. *mn updated 8/12/09. *pe | 02/25/2004 |
| 030402 | 04/03/2002 | 636479 | Information regarding pilot program - electrical problems. *tt | 11/08/2002 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
| ELECTRICAL SYSTEM - WIRING | |||||
| 57 | 07/01/2003 | 10016464 | Wire harness may be stretched, or the pcs may not be oriented in the same position, after installing a service replacement valve body assembly. gm tech link. *tt | 09/13/2005 | |
| 01740 | 01/01/2004 | 10006270 | Cross injector wires causing misfire at steady state speed and rpm, malfunction indicator lamp (mil) illuminated, and a p0300 set. sit bulletin 1460291. *tt | 04/27/2004 | |
| 050302 | 05/03/2002 | 636593 | Subject regarding a change to the trailer wiring harness known to cause blown fuses and customer dissatisfaction. *tt | 11/10/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 07/28/2004 | 32000 | 1 | |
| Air conditioner condenser failed, gm new of the problem in december, 2002, but kept their mouth shut until the warranty expired. the gas gauge does not work, it flips from full to empty, i have to keep a mileage notebook in order to know when to fill up. my warning light on the dash continues to flash rear hatch ajar, side door ajar, low brake fluid. there is nothing wrong with any of the items. the front brakes went bad at 32,000, requiring new pads and rotors. the window button on the driver side will put the passenger window down, but not up. the rear window washer does not work. i am so glad that gm is going bankrupt. i bought an american car, to try and help the workers stay employed, but now realize that all i did was to keep some overpaid, lazy slobs on the job for much longer than they should have been employed. the dealer has been a complete loss, with gm customer service having the attitude that, since the warranty has expired, you can stick it, because we don't care. *tr | |||
| 10/18/2006 | 3 | 04/09/2002 | |
| The first year we owned the vehicle was great. after the first year we have had nothing but problems, frustrations and the run around. the most serious problem is the one i will share with you today. for over a year now, my battery light would come on while i was driving. i have taken the van into the dealership several times. they can never duplicate the incident. thank goodness that it has never stalled while driving but i am sure it is just a matter of time. i have a small child and my husband is military, so my husband is not with us when we travel. naturally i am very concerned that my child and i will be on the highway alone. they have replaced several parts (starter, wires, this time the battery, other times no parts at all) in the vehicle but nothing has corrected this problem. i keep going back and the service department keeps giving the vehicle to the same team. i am so frustrated and i feel like i was sold a new lemon. *jb | |||
| 11/15/2004 | 36000 | 12 | |
| Dt*: the consumer stated 1 year ago the vehicle's interior and exterior lights would go out without cause or warning. this problem recently resurfaced. the vehicle was taken to the dealership to have diagnostic tests performed. the dealership was unable to duplicate the problem. *jb | |||
| 04/30/2004 | 39000 | 06/18/2002 | |
| Bought my venture as dealer demo with 1400 mile on 6/18/02. in april 2004 a/c did not work. tried recharging system found leak. took to chevy in june/july 2004 was told there was a bad weld on the condenser. they refuse to cover $800 repair because vehicle was over 36,000 miles. also told me my gaskets need replacing at a cost of $1300. also, have repeatedly had problems with my driver side power window not going up correctly. it gets stuck midway and sometimes will not go up at all. have had this problem checked at the dealership from the beginning of ownership. water is also in taillight lens. this was also fixed at dealership once but continues to occur. | |||
| 02/01/2003 | 1 | 01/03/2003 | |
| Electrical system, air conditioning unit, lock on back hatch, the power slider, and the front and passenger windows have a hard time rolling up or down when it is cold outside, even though car was parked inside garage all night. the air conditioning unit stopped blowing cold air just about 6 months after we got it. the lock on the back end was stuck in the locked positioned and would not disengage. and the electrical system is all messed up in the back end. taillights want to work when there not supposed to and the same with the reverse lights. lights brighter then others on one side then the other, then a few minutes later it will be the other why around. alot has to do with when i push on the brake pedal if the turn signals are going to work or not. and the power slider was already recalled on the van. the rear brakes on the van are sticking. example: when you stop for a second and then release the brakes it will make a loud noise like it was stuck and then had to force itself to release. not sure where to start on this process to get everything fixed. *jb | |||
| 02/14/2004 | 1 | 03/01/2002 | |
| I have had numerous problems with this vehicle. most recently, my wife used the remote to lock the door, not knowing i had not made an exit. i attempted to unlock the door from the inside and it would not unlock, i had to wait until my wife came out of the store and uses the remote to unlock the doors. while this may sound humurous, imagine if this were to happen on a hot summer's day with children inside the vehicle. *ak | |||
| 01/18/2004 | 1 | ||
| Reverse sensing system failed to work resulting in the driver striking a pole. fortunately no one was behind the vehicle at the time. *jb | |||
| 01/19/2004 | 36000 | 7 | |
| While driving the all wheel drive sensor failed. the consumer has replaced the part six times, however the problem still exist. *nm | |||
| 07/02/2002 | |||
| Consumer states all doors on the vehicle locks without warning. dealer notified. ph | |||
| 07/24/2002 | 5 | 07/23/2002 | |
| The windshield leaked water down through the overhead instrument cluster along to the top of the window. *tt the vehicle stalled, hesitated during acceleration and the passenger window had become inoperative. the service tech found corrosion in some wires. *scc *cb *jb | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 01/01/2005 | 5 | ||
| Bought a used chevy venture. it is a 2002 model. it has been nothing but problems... very expensive problems... currently the battery drains overnight and no mechanic around can find the problem. they suggect taking the van to the dealer but the labor costs are outrageous. furthurmore, the airconditioner condenser leaks. i have seen numerous other who have had these same problems. | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 06/30/2003 | 4 | 07/26/2002 | |
| 4 episodes of where the chevrolet venture mini van would not start, purchased new and have paid 11 months on vehicle. *ak | |||
| 05/10/2003 | 5 | ||
| My wife and i own a 2002 chevrolet venture van. on at least 5 occasions in the 16 months we have owned it, it has unexpectedly stalled while driving, most recently in an intersection. the dealer (h&h chevrolet) has been of no help as they cannot find anything wrong. i see that there have been at least 6 identical complaints lodged with your office for this very problem (see complaint nos. 10001257, 10001548, 10001584, 10002244, 10004168, 10014614), so it is not unique to my vehicle. clearly it is a safety issue, particularly when it happens in an intersection (like it did for us) or on the highway as in some of the other complaints. please let me know if the manufacturer has found a solution to this problem. thanks!*ak | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 04/01/2004 | 12955 | 5 | 02/01/2002 |
| Venture minivan stalls (dies) while driving. this occurs unexpectedly...occurring 5 different times since we've bought the vehicle. no accidents or injuries as of yet, but we have a child so this is of major concern to us. mini-van has been to the dealership 3 times...they were unable to duplicate problem. we made a formal complaint to gm headquarters. most recently dealership replaced ignition switch, stating that problem could...possibly (be) bad ignition switch. at this point we still do not know if problem is fixed or are we waiting for another stall to occur while driving. *la | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 07/24/2002 | 5 | 07/23/2002 | |
| The windshield leaked water down through the overhead instrument cluster along to the top of the window. *tt the vehicle stalled, hesitated during acceleration and the passenger window had become inoperative. the service tech found corrosion in some wires. *scc *cb *jb | |||
| ELECTRICAL SYSTEM - WIRING - REAR COMPARTMENT/TRUNK | |||
| 12/29/2004 | 3800 | 1 | 11/01/2002 |
| Sylvania bulb in the rear brake light socket on passenger side failed. when i went to replace the bulb i found the bulb and socket had melted. replaced the bulb into the burnt socket and it is now working. my concern is that no fuse blew and why did this socket melt and burn? vehicle is a 2002 chevrolet, veture vin number 1gndx03e92d22013. i have several photos of the failed bulb denoting the damage that occured from the heat. contacted the dealer and he said i could pay him $70.00 to do an electrical diagnosic check. have also written to gm about it. *ak | |||