Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||||
| 050604002 | 01/01/2005 | 10013475 | Whistle noise on light acceleration. *eh | 04/19/2005 | |
| 040604024 | 04/01/2004 | 10012634 | Powertrain control module will not properly communicate on board diagnostic freeze frame information to nontech2 service or test equipment. *eh | 03/09/2005 | |
| 030601010 | 03/01/2003 | 10001282 | Engine oil or coolant leak. *tt | 04/25/2003 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 02143 | 01/01/2004 | 3033A | 10008866 | Awd 2,100-2,400 engine rpm moan/body boom noise. service vme. *tt | 08/24/2004 |
| 01353 | 01/01/2004 | 01353A | 10007937 | Engine misfire due to injector fretting corrosion. *tt | 07/16/2004 |
| 00612A | 01/01/2004 | 10005498 | Intermittent crank no start. sit bulletin 1400565. *tt | 03/01/2004 | |
| 01527 | 01/01/2004 | 10005464 | A whistle type noise coming from the engine. sit bulletin 1406534. *tt | 02/27/2004 | |
| 01556 | 01/01/2004 | 01556A | 10005396 | Engine cranks but does not run. *tt | 02/24/2004 |
| 03-06-01-010 | 04/01/2008 | 030601010C | 10004768 | Engine oil or coolant leak. *tt gm reminder. *tt install new lower intake manifold gasket. updated 7/18/08 *pe | 01/06/2004 |
| 030604030 | 03/01/2007 | 030604030C | 10002166 | Multiple driveability symptoms of long or hard starts, chuggle, rough idle and light or intermittent misfire due to clogged fuel injectors. *tt | 08/14/2003 |
| 01130 | 08/31/2001 | 625447 | Subject regarding customer satisfaction campaign bulletin #01060 - valve springs replacement. *tt | 11/28/2001 | |
| 01060 | 08/22/2001 | 625083 | Subject regarding customer satisfaction campaign valve spring replacement. *jg | 11/16/2001 | |
| 01060 | 01/01/2001 | 625021 | Subject regarding replacement valve springs. *jg | 11/16/2001 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| 020601014 | 04/01/2002 | 634708 | Subject regarding revised lower intake manifold installation. *tt | 10/07/2002 | |
| 020604014 | 03/01/2002 | 632322 | Subject regarding the elimination of the service bay test procedure. *tt | 07/12/2002 | |
| 0430102 | 01/04/2002 | 629659 | Customer complaints regarding lack of power. *tt | 04/04/2002 | |
| 010845005 | 09/01/2006 | 010845005E | 627671 | Hard start, no start, stall, and/or fuel gauge inoperative or fluctuates. *yh updated *eh | 02/13/2002 |
| 01060A | 08/28/2001 | 624657 | Information regarding customer satisfaction with the replacement of valve springs. *jg | 11/08/2001 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| 030605003 | 02/01/2003 | 10001132 | Rattle or buzz type noise from exhaust system. *tt | 04/15/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 06/01/2011 | 123000 | ||
| Tl - the contact owns a 2002 chevrolet venture. the contact stated that while driving 40 mph, the vehicle began to overheat and the check engine warning lamp illuminated. the vehicle was taken to a local mechanic who diagnosed that the oil pressure sending unit, water pump, thermostat and radiator cap was defective and needed to be replaced. the vehicle was repaired yet the repair failed to remedy the failure. the vehicle was taken back to the mechanic who advised the contact that the motor also needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not further repaired. the vin was not available. the failure mileage was 123,000 and the current mileage was 126,000. kmj | |||
| 06/01/2011 | 126000 | ||
| Tl - the contact owns a 2002 chevrolet venture. the contact stated that while driving 40 mph the vehicle began to over heat and the check engine warning lamp illuminated. the vehicle was taken to a local shop diagnosed that the oil pressure sending unit, water pump, thermostat and radiator cap was defective an needed to be replaced. the remedy failed to repaired the problem. the vehicle was taken back to the shop who stated that the motor needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure mileage was 123,000 and current mileage was 126,000. pm | |||
| 03/25/2012 | 150000 | ||
| Tl-the contact owns a 2002 chevrolet venture. while parked, the contact noticed that coolant was leaking from underneath the vehicle. the vehicle was taken to an independent mechanic for a diagnostic test. the mechanic stated that the lower intake manifold was leaking coolant. the gaskets for the lower intake manifold would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 150,000. sm. | |||
| 03/25/2012 | 150000 | ||
| The contact owns a 2002 chevrolet venture. while parked the contact noticed coolant was leaking from underneath the vehicle. the vehicle was taken to an independent mechanic for diagnostic. the mechanic stated the lower intake manifold was leaking coolant. the gaskets for the lower intake manifold would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 150,000. ds | |||
| 03/12/2011 | 83103 | ||
| Tl* the contact owns a 2002 chevrolet venture. the contact noticed anti-freeze and water on the garage floor where the vehicle was parked. the vehicle was taken to the dealer where the contact was advised that the head gasket and intake manifold would need replacing. there were no recalls for the failure and the vehicle was not repaired. the failure mileage was 83,103. | |||
| 03/12/2011 | 83130 | ||
| Tl. the contact owns a 2002 chevrolet venture. the contact stated the intake manifold and head gasket have malfunctioned. the contact notice anti-freeze and water on the garage floor. the called the dealer and the dealer stated their is no recall the the manifold and head gasket have to be replaced. the contact stated the vehicle could over heat while driving. the failure mileage was 83,103. jo | |||
| 10/21/2009 | 1 | ||
| 2002 chevy venture - manifold intake and head gasket failure at approx. 70k miles due to faulty engine design and dex-cool corrosion. gm lost class action lawsuit in 2008 about this problem. these gaskets should not be failing anywhere near this early. gm needs to recall this engine (3.4l v6) and fix the problem. *tr | |||
| 11/22/2008 | 76500 | 1 | |
| 2002 chevrolet venture van with 77,000 miles- failure of intake manifold gasket. i noticed anti freeze smell everytime i shut off vehicle. this had been going on for about 2 months. i had local service station check it out and they informed me that the intake manifold gasket is leaking water and leaking intake manifold gaskets seems to be a major problem with chevrolet vehicles. i understand there is a class action suit being started about this problem. why hasn't chevrolet done anything about this if it is true. supposedly there was an article in the national petroleum institute magazine concerning this problem, any information that you can supply would be greatly appreciated. i have had all required maintenance done on this vehicle. i am having the intake manifold gaskets replaced next week before the water gets into the oil and i have a major engine failure. cost of this job will be approximately $ 500.00. *tr | |||
| 06/05/2005 | 54000 | 1 | |
| The condenser is cracked on my 2002 chevrolet ventures air conditioner. chevrolet knew of this problem soon after we purchased the car, and yet has done nothing about it. they are about to lose their leading market share, due to shoddy customer service. *tr | |||
| 05/20/2008 | 55743 | 1 | |
| Tl*the contact owns a 2002 chevrolet venture. the contact stated that her vehicle would overheat. in addition, there was smoke coming from the rear of the vehicle. the failure has occurred on two separate occasions. the mechanic repaired the thermostat; however, the failure continued to occur. the current and failure mileages were 55,743. | |||
| 11/01/2007 | 32000 | 2 | 11/04/2001 |
| My 2002 chevy venture was brought to the dealer in 2004 for normal maintenance. when i went to pick up the van i was told by the service person that they replaced the intake manifold gasket, which i was unaware that it was even a problem. this work was done under warranty and i was told by the service person that it was continuing problem with the ventures. it is now november 2007 and the gasket needs to be replaced again and the vehicle is out of warranty. i received a $946.00 dollar estimate from my local mechanic. i contacted the dealership and they also want to charge me for the repair. if this is a defect then chevy / gm should repair this for free. i have read numerous complaints about this gasket problem. please help. *tr | |||
| 03/24/2007 | 1 | 02/20/2006 | |
| Rear deferintial went out than front deferintial went out. i can not find a shop to fix front deferntial because they do not have the tools to take apart. a chevey dealership has made a suggestion that i replace the whole transmission. i have owned this van since feb. 2006 and i've had to replce the air condishtion motor (about $950.00) the rear deferintial (about $1400.00) and now about an other $2000.00 to put a used front deferintial. the air cond. motor was new, the rear deferintial was used i could not afford to buy a new one it would have been $3500.00. i beleive that i am paying for a lemon not a good working van. please help me find out what i can do to have a recall on this van or if gm should be paying for replaceing these parts.*ak | |||
| 01/05/2007 | 83525 | 1 | 10/04/2004 |
| Head gasket failure, coolant leaks in to the engine compartment engine could fail at any given time creating a safety hazard for driver, passengers and other drivers. *jb | |||
| 09/19/2006 | 2 | 03/22/2006 | |
| I just bought this car in march of 2006. i have already have had brake problems, radiator problems, and now engine and oil pump problems. i still have approx. $7,500.00 in payments to a financial company. i did have an as is purchase but is there any kick back for mien some way. this isn't fair. is there any thing i can do to have the dealer at least help with the purchase and repair for a new engine for this car. it also have 10 potential listings under autocheck.com. i haven't obtained those because i do not have the extra money to purchase these reports. *jb | |||
| 06/23/2002 | 42800 | 1 | 01/20/2002 |
| Throttle to the accelerator locked in the fully open position. van accelerated on the highway. brakes started to fade badly, unable to hold the engine. had my four young children in the van. forced to shift into neutral and turn the engine off in the middle of rush hour traffic. *jb | |||
| 04/30/2004 | 39000 | 06/18/2002 | |
| Bought my venture as dealer demo with 1400 mile on 6/18/02. in april 2004 a/c did not work. tried recharging system found leak. took to chevy in june/july 2004 was told there was a bad weld on the condenser. they refuse to cover $800 repair because vehicle was over 36,000 miles. also told me my gaskets need replacing at a cost of $1300. also, have repeatedly had problems with my driver side power window not going up correctly. it gets stuck midway and sometimes will not go up at all. have had this problem checked at the dealership from the beginning of ownership. water is also in taillight lens. this was also fixed at dealership once but continues to occur. | |||
| 02/12/2005 | 1 | 09/01/2002 | |
| Heard a rumbling/grinding noise and vibration when pulling out of parking space, more specifically when making a right turn. this noise was not heard when vehicle was in normal driving motion. vehicle had been at the dealer at least 4 times. however, dealer was unable to duplicate the problem. | |||
| 12/27/2002 | 5570 | 4 | 08/13/2002 |
| While traveling on the highway without prior warning the vehicle had shut down and had restarted after being placed in park. the dealer has been made aware of the problem. ts the vehicle had cut off suddenly, usually at low speeds, and had lost power brakes and power steering. scc | |||
| Consumer states while at highway speed the shut down causing lost of power steering. please provide any additional information. ts | |||
| 10/23/2002 | 4398 | ||
| While driving at any speed engine will shut off without warning. consumer had the vehicle serviced 3 times for this problem by the dealership, but they cannot fix the problem. please provide more details. ts | |||
| While making a right hand turn vehicles engine shut off. consumer took to dealer and dealer cant duplicate the problem. please provide any further information.----ts | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 08/10/2010 | |||
| January 4,2011 philadelphia, pa. i first notice in aug 2010 that my 2002 chevy venture was making noise and overheating was told by a mechanic it was my wheel bearings and my thermostat got that repaired that cost about $425.00 then the van kept overheating and cutting off went back to the mechanic and was told it was my radiator that was repaired drove it and had to take the van back because it was still overheating so the water pump was repaired and the both of those repairs was about $275.00 needless to say the van was still overheating then i was told that the van need to be put on the diagnostic machine and then i found out it was my intake manifold gasket and that cost me $500.00. if gm is having this many customers with the same problems this it should be addressed so us as owner don't be put through this again. | |||
| 08/15/2009 | 50000 | ||
| Transmission failed in january of 2005 at 50,000 miles. had it rebuilt for $3,000.00. failed again at in august 2009 115,000 miles and at the same time the lower intake manifold gasket failed. haid it raplaced and the gasket replaced for another $3,000.00. still overheats in cityt traffic. left radiator fan never comes on i have to run the heater ot get the temp under control and i live in yuma, az. this van is a lemon and has cost me about $8,000.00 more than it should to own. never again will i buy a gm product. they are criminals | |||
| 05/14/2010 | 70000 | ||
| I am still paying for a 2002 chevy venture van that i bought 2 1/2 yrs ago. it has 72000 miles on it. i am having major cooling issues anywhere from over heating to smelling the ani frezze, if it idles for 10min it will get up to about 220 deg and the fans wont kick on till 285 deg. we have had in the shop 4 times now for repairs. the water pump was replaced, the intake manifold gasket was replaced, this time they just replaced my radiator cap and flushed my system. 4 days later its doing it again overheating to 3/4 mark, smelling very destinktly like ani- freeze yet there are no leaks. ? they are now looking into an engine sensor and said it normally runs 184 deg and should be at least 195 deg so it runs low on a normal basis. ( normal to me since i bought it) i paid for an extended warenty through gm and no one can seem to find what the problem is.? how many deductables do i have to pay before they actually find the solution to the problem i told them about from the beginning? i have three children i drive around in this van and i shouldnt have to worry about it overheating somewhere. | |||
| 10/21/2009 | 1 | ||
| 2002 chevy venture - manifold intake and head gasket failure at approx. 70k miles due to faulty engine design and dex-cool corrosion. gm lost class action lawsuit in 2008 about this problem. these gaskets should not be failing anywhere near this early. gm needs to recall this engine (3.4l v6) and fix the problem. *tr | |||
| 02/02/2007 | 47200 | 1 | 06/14/2002 |
| Coolant leaking. turns out gaskets need to be replaced. car has only 47,000 miles on it. research shows this is a common complaint. cost approximately $750 to fix. i see where gm knows about problem and issued technical service bulletin, yet consumer must pay. gm should pay. *nm | |||
| 11/27/2006 | 1 | ||
| I have a 2002 chevy venture van that earlier this summer started to lose engine coolant. web research shows many other fails of this type on the chevy venture van. i took it to a local mechanic who performed a coolant leak check and found the head gasket failed in two places. it appears to be a design problem but gm refuses to help, cost of the repair was over $500. the vehicle just came out of warranty the first of the year. not a safety problem - design problem. would like a recall and gm to pay for their design problem. *nm | |||
| 05/30/2006 | 97000 | 1 | 02/28/2002 |
| Took the venture minivan in for brakes at the dealership and they told me the intake manifold gasket needed to be replaced. i was not losing any radiator fluid but how do you argue with a dealership that wants to make money. from the web and this site, gm has a defective intake manifold seal that should have been fixed free to charge. a service bulletin was even issued for this problem. shame on gm. *nm | |||
| 05/12/2005 | 55250 | 2 | 10/04/2004 |
| We bought a chevy venture in october, 2004. it was supposed to have been a gm certified vehicle, since we bought it in october and in the midwest we did not need to turn the air conditioning unit on until about six months later. that is when we noticed that it was not blowing cold air. according to the dealer the air conditioner condenser had a leak, by then the 3000 miles warranty had expired and we got stuck with the $900 dollars bill. the second incident happened in march 2006, while at the service station for an oil change and state mandated safety inspection the mechanic informed me that the engine cooling system manifold had a leak. i think this vehicle is a lemon but it is to late to do anything about it, this second problem is going to cost me another $900 dollars. why is it that everything that goes wrong with this van costs $900 dollars? *nm | |||
| 02/14/2006 | 42560 | 1 | 03/01/2002 |
| Dt*: the contact stated the vehicle stalled intermittently. this happened at various speeds and under normal driving conditions. the vehicle was taken to the local dealership for inspection numerous times. however, the dealer could not duplicate the problem. the dealer replaced the intake manifold and anti-freeze in an attempt to remedy the problem, but it still exists. | |||
| 06/06/2005 | 80000 | 1 | |
| The intake manifold gasket on my 2002 chevy venture van with a 3400 cc engine failed and over heated. my wife who is a visiting nurse was luck enough to get off the road in a safe area. this problem has been going for at least 6 yrs without any help from the government to force a recall on a known defect. there are many web sites that have documented this problem. what is safe about overheating on a highway or at night with family and kids in the car. gm has already issued a service bulletins about the gasket problem and what dealers are to do to fix the problem at the customers expense. i believe that the government should force gm into a recall. these repairs are costing about 6oo.00 to 1200.00 dollars. thank you. robert s. ingersol, nremt-p | |||
| 02/15/2005 | 68000 | 1 | 02/01/2002 |
| 68,000 miles on 2002 venture and losing coolant. mechanic told me it would be approximately $650 to replace poorly designed intake manifold gasket that is leaking! *nm | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 03/27/2010 | |||
| I own a 2002 chevy venture needs a new head gasket i was told very common with this make of veichle i have already put alot of money in van. the van overheats so often i can hardly even use it. i am fiancially in a postion were i can't afford a new car don't think i should have to when i have taked such great care of this van. further more after researching online i have found numerous problems with this same issue that consumers have had with 2002 chevy ventures. i feel this is a safety issue i never know how hot can the van get before its a danger to me, my children or anyone else this should be looked into for recall | |||
| 08/01/2007 | 90000 | 1 | |
| Failure of intake mainifold and head gasket, resulting in replacement of intake manifold, heads, head gasket, thermostat (3 times), water pump (2 times), radiator, condenser, radiator cap (2 times), all due to dex cool and faulty design. all parts replaced. old parts not retained. *tr | |||
| 12/01/2006 | 95500 | 1 | |
| Coolant leak. head gasket was disintegrating due to type of coolant gm used. head gasket had to be repaired. $750. *jb | |||
| 02/01/2006 | 68703 | 1 | 12/17/2001 |
| Dt*: the contact stated while driving 30 mph the temperature warning light illuminated, causing the speed of the vehicle to be reduced. the vehicle was taken to the dealership for inspection. upon inspection, the dealership replaced the intake manifold and cylinder head gaskets, which remedied the problem. the manufacturer was alerted. | |||
| 08/20/2005 | 39000 | 1 | 08/29/2003 |
| With 39,000 miles we came through a toll booth & with no warning the engine made an awful noise & quit. after the expense of a tear down, the engine was found defective. a small piece of metal broke off, bent the rods and there was no compression on one side. we had to pay for a new motor and feel as this was a defect which gm should make right with us. ( i retired from gm, & may never but a gm vehicle again.*jb | |||
| 10/11/2004 | 60765 | 2 | 10/01/2004 |
| 60,000 miles on 2002 venture 3.4 and loosing coolant (intake gasket ) i also own a 1996 chevrolet 1500 wow yep i replaced gasket on it 5.0 plastic gaskets. *ak | |||
| 11/19/2002 | 1700 | 6 | |
| Vehicle has been in dealers shop four times due to fuel gauge not working properly. whenever fuel tank was filled fuel gauge would show a half tank. also, there was an oil leak. vehicle had been in dealers shop twice for oil leak. *ak | |||
| 19600 | 1 | ||
| The engine stalled without warning. *jb | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 09/11/2002 | 6827 | 8 | 06/01/2002 |
| Consumer called complains about having problems with the vehicle stalling stated that while driving the vehicle has lost complete power and has come to a complete stop on the middle of the highway. dealer was contacted and the vehicle has been at the shop 8 times total since september. ts | |||
| 3 | 07/23/2002 | ||
| Consumer states the vehicle shuts off completely while traveling at over 50 mph. after coming to a complete stop and vehicle was parked it would restart. after traveling half mile it would shut off again. dealer found corrosion on the wires and adjusted, however problem still exist. *tt | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 06/04/2006 | 08/01/2002 | ||
| Without warning, my 2002 chevy venture van's a/c stopped working -- a.c. specialist determined that not only did the compressor stop working, it somehow had exploded and sent freon and metal shards causing additional damage and highter costs -- this was in june a couple of weeks before vacation - what could we do but pay the almost $2,000 costs (a lot of labor!). an a/c compressor going when it's only 4 years old? what a defective part! soon after this incident, the fuel gauge stopped working - can't afford another pricey repair, so we've been tracking mileage with the trip odometer to tell us when it's time to refill. this car doesn't hold a candle to my old 1990 lumina van that last to over 200,000 miles! very disappointed with chev -- don't know if i'll ever buy american again!!! | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| 03/15/2007 | 65000 | 1 | 06/07/2004 |
| 2002 chevy venture, 65000 miles, intake manifold gasket needs replaced. this is a manufacturing defect and i should not have to replace an engine gasket at 65000 miles. this is a costly repair and of course outside of the chevy warranty. this vehicle has been maintained better than adequately. *jb | |||
| 02/01/2006 | 68703 | 1 | 12/17/2001 |
| Dt*: the contact stated while driving 30 mph the temperature warning light illuminated, causing the speed of the vehicle to be reduced. the vehicle was taken to the dealership for inspection. upon inspection, the dealership replaced the intake manifold and cylinder head gaskets, which remedied the problem. the manufacturer was alerted. | |||
| 02/14/2006 | 42560 | 1 | 03/01/2002 |
| Dt*: the contact stated the vehicle stalled intermittently. this happened at various speeds and under normal driving conditions. the vehicle was taken to the local dealership for inspection numerous times. however, the dealer could not duplicate the problem. the dealer replaced the intake manifold and anti-freeze in an attempt to remedy the problem, but it still exists. | |||