Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - STORAGE | ||||||||||||||||
| 07V349000 | GENERAL MOTORS CORP. | from 06/01/2001 to 05/31/2002 | V (Vehicle) | 20594 | 12/04/2007 | ODI | GENERAL MOTORS CORP. | 08/08/2007 | 08/08/2007 | |||||||
| Defect Summary | On certain vehicles, variations in the manufacturing process or exposure to high ambient temperatures may lead to fracture of the fuel tank inlet check valve (icv). | |||||||||||||||
| Consequence Summary | A fracture may allow fuel vapors to pass through and allow droplets of fuel to accumulate on the side of the fuel tank. fuel leakage, in the presence of an ignition source, could result in a fire. | |||||||||||||||
| Corrective Summary | Dealers will replace the fuel tank. the recall will be mailed in two phases with the first phase beginning on december 4, 2007. the second phase will be mailed on december 13, 2007. owners may contact buick at 1-866-608-8080; chevrolet at 1-800-630-2438; or pontiac at 1-800-620-7668. the vehicle population includes buick rendezvous and pontiac aztek vehicle built in may 2003; chevrolet venture and pontiac montana vehicles built from june through august 2002; and all vehicles registered in nevada, arizona, virgin islands, puerto rico, and hawaii. | |||||||||||||||
| Notes | Gm recall no. 06230.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
| FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY - PRESSURE RELIEF DEVICES | ||||||||||||||||
| 07E021000 | DELPHI | E (Equipment) | 742 | 04/27/2007 | MFR | GENERAL MOTORS CORP. | 03/12/2007 | 03/12/2007 | ||||||||
| Defect Summary | Certain delphi fuel pressure regulators, p/nos. fp10020-11b1, fp10026-11b1, and fp10027-11b1, sold after january 9, 2007, as aftermarket equipment for various passenger vehicles listed above. the universal pressure regulators (upr) were produced without an o'ring and retainer. | |||||||||||||||
| Consequence Summary | Fuel may leak, possibly resulting in a fire. | |||||||||||||||
| Corrective Summary | Delphi will notify owners and replace the upr free of charge. the recall began on april 23, 2007. owners can contact delphi at 877-411-8770. | |||||||||||||||
| Notes | This recall only pertains to aftermarket delphi fuel pressure regulators and has no relation to any original equipment installed by general motors.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, DIESEL - STORAGE - TANK ASSEMBLY | |||||
| 3138 | 01/01/2004 | 10010058 | New part restriction at pqc on fuel tanks. *tc | 11/03/2004 | |
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||||
| 07203 | 08/01/2008 | 07203C | 10024153 | Special coverage adjustment - fuel tank inlet check valve (icv) fracture. csc was received. *nj updated 3/13/08. *nj updated 10/31/08. *pe | 03/13/2008 |
| 06230 | 11/01/2007 | 10023953 | Fuel tank housing fracture - replace fuel tank. *nj | 02/21/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 05/02/2012 | |||
| Chevy venture 2002 w/83732 miles. to whom it may concern: on april 28, 2002 i took van to have it test it for the emissions. it failed with p0446 code, evap vent performance. on may 2, 2002, i took the van to my local dealership to have it diagnosed for service engine light and abs light on. they advised me that in order for them to further diagnosed this issue, that they would need to remove the fuel tank for a total of $776.51 cost. service advisor requested an immediate payment of $345.00 for them to further diagnose the issue which i declined. i then called gm to inquired about any service bulletins and/or recalls on my minivan, gm found none and they declined to assist with this repair. based on my research, it seems that a lot of chevy venture owners are experiencing the same issue with the emmissions system. i do feel that there is a defective part within the emmisions system and more specifically the vent valve and or the fuel tank pressure sensor in the fuel tank. i will not be buying another gm product. i would be very happy to see a recall on this issue. customer shouldn't have to be put in a financial position where the fuel tank on the vehicle needs removal in order to have a fuel emissions system diagnosed. thank you very much for your attention to this matter. -arturo pacheco | |||
| 10/17/2011 | |||
| Tl* the contact owns a 2002 chevrolet venture. the contact smelled gasoline fuel from the vehicle while parked. when he attempted to refuel the vehicle, it would take thirty minutes to add two gallons to the tank. in addition, the check engine warning light was illuminated. the dealer informed the contact that his vin was not included in nhtsa campaign id number: 07v349000 ( fuel system, gasoline:storage). the manufacturer was made aware of the failure but did not offer any assistance. no repairs were performed. the current and the failure mileages were unknown. | |||
| 10/17/2011 | |||
| Tl- the contact owns a 2002 chevrolet venture. the contact smelled gasoline fuel from the vehicle while parked. when he attempted to refuel the vehicle, it would take thirty minutes to add two gallons to the tank. in addition, the check engine warning light was illuminated. the dealer informed the contact that his vin was not included in nhtsa campaign id number: 07v349000 ( fuel system, gasoline:storage). the manufacturer was made aware of the failure but did not offer any assistance. no repairs were performed. the current and the failure mileages were unknown. kmj | |||
| 10/17/2011 | |||
| Tl-the contact owns a 2002 chevrolet venture. the contact smelled gas coming from the vehicle while it was parked and when he attempted to fuel the vehicle it would take thirty minutes to place two gallons into the tank. also, the check engine warning light had illuminated. the dealer informed the contact that his vin had not been included in nhtsa campaign id number: 07v349000 ( fuel system, gasoline:storage). the manufacturer was aware of the failure but did not offer any assistance. no repairs were performed. the current and failure mileages were unknown. bw | |||
| 11/13/2011 | 139000 | ||
| Fuel gauge reads erradically | |||
| 02/20/2011 | 218000 | ||
| I was driving and notice the van slowing down on me and then it stoped suddenly. i took it to a mechanic and was told it needed gas. two weeks after i notice the odometer would jump from empty to full back and forth. then i notice whenever i try to fill it up with gas it would not take more than $5.00 worth. n | |||
| 10/16/2010 | 189000 | ||
| Have fuel leaking from storage tank, technician says it is coming from around the inlet, and that there is a related safety compaign on my vehicle (nhtsa campaign id number: 07v349000). the dealership tells me that my vehicles is not one that is invovled in the campaign (2002 chevrolet venture 1gndx03e72d131515). it would seem that gm misreport the scope of the problem. | |||
| 08/25/2009 | 131000 | ||
| Tl*the contact owns a 2002 chevrolet venture. the contact stated that when ever he added fuel to its capacity and parked the vehicle in his garage, he smelled fuel. he also stated that he doesn't smell fuel while the vehicle is being driven. the failure only occurred when the fuel tank was full. the dealer stated that there was a recall for the fuel system; however, the vin was not included. the vehicle was repaired at the owners expense. the failure recurred which also revealed a crack on the inlet valve. nhtsa campaign id 07v349000, fuel system, gasoline: storage is related to the failure. the failure and current mileages were 131,000. | |||
| 07/28/2004 | 32000 | 1 | |
| Air conditioner condenser failed, gm new of the problem in december, 2002, but kept their mouth shut until the warranty expired. the gas gauge does not work, it flips from full to empty, i have to keep a mileage notebook in order to know when to fill up. my warning light on the dash continues to flash rear hatch ajar, side door ajar, low brake fluid. there is nothing wrong with any of the items. the front brakes went bad at 32,000, requiring new pads and rotors. the window button on the driver side will put the passenger window down, but not up. the rear window washer does not work. i am so glad that gm is going bankrupt. i bought an american car, to try and help the workers stay employed, but now realize that all i did was to keep some overpaid, lazy slobs on the job for much longer than they should have been employed. the dealer has been a complete loss, with gm customer service having the attitude that, since the warranty has expired, you can stick it, because we don't care. *tr | |||
| 07/16/2007 | 43000 | 1 | |
| Front brakes failed prematurely--rotors were destroyed at 34,000 miles. air conditioner condenser failed, gm knew of problem in dec. of 2002 but kept quiet until warranty ran out. needed to replace condenser and dryer with new parts, gm would not help. fuel gauge doesn't work, have to keep paper ecord of fuel consumption. rear window washer has failed, does not spray. *tr | |||
| 06/12/2008 | 1 | ||
| I filled up the van, 1.5 hrs later we stopped to use a rest area and it wouldn't start. it sounds like it wants to start but it just won't fire. we had to get it towed, (we were 400 miles from home). it has been in the shop for over a month. they have tried everything. we had a diagnostic at a chevy dealer and they said 100% it needed a new fuel pump. they wanted $800. i found one for $300. but it did not fix the problem. now we are still stumped. the dealership does not want to help me again unless i get it fixed there. i can't afford their prices. *tr | |||
| 06/24/2008 | 51000 | 1 | |
| Leak in gas tank where filler neck goes into tank. reference nhtsa recall # 07v349000. gm and local dealer has told me my vehicle does not qualify for recall because my van is long wheelbase and recall is for short wheelbase. the fracture in the tank is in the same location as from the recall for short wheelbase chevrolet ventures. *tr | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | |||
| 04/01/2008 | 1 | ||
| In july 06' i bought and installed a wix brand #33183, plastic body, gasoline line filter on my 02' chevy venture. in the spring of 08' i found that it was leaking gasoline on the floor of my garage. i believe a leak had developed in the plastic body. i contacted wix in april 08' and turned over the filter for evaluation. i have yet to receive a report back after numerous inquiries. *tr | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||
| 06/23/2002 | 42800 | 1 | 01/20/2002 |
| Throttle to the accelerator locked in the fully open position. van accelerated on the highway. brakes started to fade badly, unable to hold the engine. had my four young children in the van. forced to shift into neutral and turn the engine off in the middle of rush hour traffic. *jb | |||
| 06/17/2005 | 25000 | 7 | 06/18/2001 |
| Dt: 2002 chevrolet venture. consumer is handicapped and has to drive left footed. within the first year of owning the venture opened left sliding manual door and the door fell off the tracks and fell onto the consumer. this was in november of 2002. consumer's brother put the door back on the tracks and sled it as far as it would go, but would not close. drove the van to dealership, they said they fixed it. continued to have door problems, and vehicle has been in and out of the dealership. august or september of 2004, the door fell off again. stopped and had help putting it back on. took it back to dealership, they said they fixed it again. then, the sliding door overlapped the drivers door, pining the consumer in vehicle. took back to dealership and this time it was out of warranty, and consumer had to pay to have it fixed. currently, the window was moving from the wind that was coming around the door. called the manufacturer, and i told them that door needed to be fixed agai. currently, the car was parked in consumer's driveway awaiting repairs. the right door was now showing the same problems, the dealership changed the right door module due to a recall. this fixed the right door. the door has no handles to be able to shut the door ,and consumer must slide the door using the window, and this was unsafe. the dealership put new seat belts in because they said the seat belts were causing the door problem . the new seat belts do not retract. the seat latch by the right rear door broke, could not move the seat in any way. about 2 months ago, while driving stopped at a stop sign and smelled gas. the o ring had a defect that caused this, according to the dealership. *ak | |||
| FUEL SYSTEM, GASOLINE - STORAGE | |||
| 04/06/2006 | 1 | ||
| My 2002 chevrolet venture had a fractured fuel inlet that i had repaired at the dealership prior to the recall (no. 06230 i believe). i have submitted to the manufacturer for reimbursement for the charges to correct the defect and the manufacturer is denying that this is a recall solely because i did not receive a recall notice. my vehicle clearly falls within the vin# for a recalled vehicle but since they did not send me a notice they claim it is not a defect. i would like reimbursement for correcting on my own and prior to the recall the defective vehicle/parts. *tr | |||
| 11/01/2004 | 1 | 10/06/2001 | |
| The vehicle's gas tank had a small leak. *nm the fumes could be smelled in the garage and small spots were seen on the garage floor. the mechanic told the consumer that the tank was plastic and a knob had broke off causing the leak. *tc | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||
| 05/17/2005 | 71000 | 1 | 10/10/2002 |
| Fuel tank filler neck has defective weld that allowed large quanity of fuel to leak onto both the vehicle and ground. this vehicle has never been in any accident or operated in a rough or abusive manner. fuel tank had to be replaced. have very grave concerns about what would happen in a side impact collision. | |||
| 09/26/2004 | 42000 | 1 | 03/09/2003 |
| While driving the venture van, road debris hit the gas tank and punctured it. gas tank is plastic and is the lowest part of the vehicle. there is no protection from road debris. *nm | |||
| 04/23/2003 | 1 | ||
| While driving, the vehicle hit a mud flap and put a hole in the gas tank. *jb | |||
| FUEL SYSTEM, OTHER | |||
| 03/07/2005 | 1 | 03/25/2003 | |
| The light saying check engine soon went on. i was due for an oil change anyway so took the car to the dealer. parts manager said it needs a new thermostat and intake gasket. gasket takes 6.6 hrs labor and will therefore cost over $500. this is a 2002 chevrolet venture van model sv; 42000 miles. this seems an unusual costly repair for this vehicle. what do you think?*ak | |||
| 09/05/2002 | 10548 | 4 | 03/27/2002 |
| While driving our 2002 chevrolet venture, the abs light comes on and all-wheel drive disabled appears in the display. this has occurred on three separate occasions, each time while driving, each time after having been repaired by the dealer. in for service on 9/5/02, 11/19/02, 12/2/02 and today, 9/29/03 for a total of 47 days and counting. this last incident occurred after the part was redesigned to eliminate the known defect. there was a failure of the abs and all wheel drive system due to a faulty wheel speed sensor. the consumer requested a refund under the new york lemon law. the fuel evaporator leaked. *scc *jb | |||
| FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM | |||
| 05/15/2005 | 1 | ||
| Fuel gauge problem on 2002 chevy venture. stays at full when driving (never moves), stays at empty (never moves) with low fuel light on when idling. that's it, the fuel gauge shows no other amount of fuel. nothing out of the ordinary happened to signal the start of this problem. has caused vehicle to run out of gas without any knowledge. no repairs have solved this problem. many other complaints on various message boards on the internet from other chevy venture owners with similar problem and no luck in correction of the problem. *jb | |||
| 11/19/2002 | 1700 | 6 | |
| Vehicle has been in dealers shop four times due to fuel gauge not working properly. whenever fuel tank was filled fuel gauge would show a half tank. also, there was an oil leak. vehicle had been in dealers shop twice for oil leak. *ak | |||