Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | ||||||||||||||||
| 04V597000 | GENERAL MOTORS CORP. | V (Vehicle) | 717302 | 05/31/2005 | ODI | GENERAL MOTORS CORP. | 12/22/2004 | 12/22/2004 | ||||||||
| Defect Summary | On certain minivans equipped with second-row bucket seats or captain's chairs and a power sliding door on the passenger side of the vehicle, a passenger using the interior handle to open the power sliding door could be injured. | |||||||||||||||
| Consequence Summary | If a passenger uses the interior handle to open the power sliding door and holds onto the handle while it is being opened by the motor, the passenger's arm may be pushed into the seat back or armrest and a wrist or lower arm injury may result. | |||||||||||||||
| Corrective Summary | Dealers will replace the power sliding door interior handle on the passenger-side. if the vehicle is equipped with a power or manual sliding door on the driver-side, the interior handle will also be replaced for appearance reasons. note: before the vehicle is serviced, gm advises owners to not use the interior door handle to open the door. the driver can open and close the door from switches at the driver's position or by using the remote key fob. the driver should tell passengers to use the switch located in front of the door to open or close it. the driver should use the override switch to prevent operation of the power door by children or by others who are not familiar with its use. the owner notification letter mailing will be conducted in phases with the first phase beginning on may 31, 2005. the second phase mailing began on july 18, 2005. the recall began on may 31, 2005. phase 2 began on july 18, 2005. phase 3 (final phase) began on august 24, 2005, to all remaining customers. owners should contact chevrolet at 1-800-630-2438; pontiac at 1-800-620-7668; or oldsmobile at 1-800-630-6537. | |||||||||||||||
| Notes | Gm recall no. 04110.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||||
| 01854 | 01/01/2004 | 10006594 | Power door locks inoperative. *mr | 05/06/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 08/15/2010 | 98000 | ||
| Tl*the contact owns a 2002 chevrolet venture. while driving approximately 25 mph the rear passenger side automatic sliding door opened on its own. the contact noticed the door had not latched and had returned to the open position. the failure occurred intermittently and over time it would not latch at all. the vehicle was not taken to the dealer for diagnostic testing. the contact inspected the vehicle and stated the unlatch actuator assembly to the rear passenger side automatic power sliding door needed to be replaced. the vehicle was not repaired. the contact disconnected the automatic sliding door function and manually operated the door. there was a recall under nhtsa campaign id number: 01v067000(latches/locks/linkages:doors:latch) but the vehicle was not included. the approximate failure mileage was 98,000. | |||
| 08/15/2010 | 98000 | ||
| Tl- the contact owns a 2002 chevrolet venture . while driving approximately 25 mph the rear passenger side automatic sliding door opened on its own. the contact noticed the door had not latched and had returned to the open position. the failure occurred intermittently and after time would not latch at all. the vehicle was not taken to the dealer for diagnostics. the contact inspected the vehicle and stated the unlatch actuator assembly to the rear passenger side automatic power sliding door needed to be replaced. the vehicle was not repaired. the contact disconnected the automatic sliding door function and manually operates the door. there was a recall under nhtsa campaign id number: 01v067000(latches/locks/linkages:doors:latch) but the vehicle was not included. the approximate failure mileage was 98,000. ds | |||
| 07/28/2004 | 32000 | 1 | |
| Air conditioner condenser failed, gm new of the problem in december, 2002, but kept their mouth shut until the warranty expired. the gas gauge does not work, it flips from full to empty, i have to keep a mileage notebook in order to know when to fill up. my warning light on the dash continues to flash rear hatch ajar, side door ajar, low brake fluid. there is nothing wrong with any of the items. the front brakes went bad at 32,000, requiring new pads and rotors. the window button on the driver side will put the passenger window down, but not up. the rear window washer does not work. i am so glad that gm is going bankrupt. i bought an american car, to try and help the workers stay employed, but now realize that all i did was to keep some overpaid, lazy slobs on the job for much longer than they should have been employed. the dealer has been a complete loss, with gm customer service having the attitude that, since the warranty has expired, you can stick it, because we don't care. *tr | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 06/14/2002 | 40 | 30 | 06/09/2002 |
| Passanger's door sticks since we bougnt the van new. much worse in hot temperature. dealership of no help. *ak | |||
| 02/13/2007 | 36000 | 100 | 08/21/2004 |
| Automatic sliding passenger door on my 2002 chevrolet venture opens frequently after closing (while vehicle is in park position) owner must stay by door to make sure that it closes successfully each time. *nm | |||
| 05/29/2005 | 33400 | 1 | 01/20/2005 |
| Sliding doors have no locking system in place to keep doors open when on an incline. as i was loading van i turned to pick up items and 2yr. old son started to climb in the pass. side sliding door. as he climbed in, door released and closed on his head causing bump on back of head and cuts and moderate swelling on face. | |||
| 01/01/1901 | 1 | ||
| Owner of a model year 2002 chevrolet venture reported that the passenger side power sliding doors malfunctioned .*mr on several occasions the door has opened while the vehicle was in motion and children were inside. the dealer has replaced many parts under warranty but now claim that nothing is wrong with the vehicle. the door has continued to malfunction. *nm | |||
| 02/16/2005 | 5 | 01/22/2005 | |
| I bought my 2002 chevy venture on 1/22/05. i realized about a week later that the passenger side power sliding door does not work when it is raining out. we can not operate it at all. we tried using the remote keyless entry, both of the interior buttons and pulling the handle on both the inside and outside of the door...none of these things work. as soon as the rain has gone and the van dries the door works fine. i have a call in to the dealership and they are acting like i may have to pay for this out of pocket, i don't think i should have to since this is a major malfunction and is also a safety risk for any of my passengers. | |||
| 02/04/2005 | 1 | ||
| The left and right doors opened unexpectedly on their own. driver was able to maintain control of the vehicle, and drove to the dealer for inspection. mechanic determined that door and door latches needed to be replaced. *ak | |||
| 07/02/2004 | 8000 | 6 | |
| The owner had the automatic sliding door repaired at the dealership on four occasions. the door opened unintentionally, however the dealership stated there was nothing wrong with the door. after the owner pulled out of the dealer, the problem occurred again. no one was willing to assist the consumer with the problem. also the all wheel drive system has gone bad and the sensors have gone out twice. also, the abs light stays on as well. provide further details. *jb | |||
| 02/07/2004 | 1000 | 2 | 02/03/2002 |
| Non-power driver's side sliding door will not securely lock when in opened position. if on an incline the door will come back on you. this happened to my 6 yr ear old daughter, knocking her to the ground and causing scrapes and abrassions. per our chevrolet dealership's service dept as well as per a gm rep this is due to design and the dealership cannot correct the problem. i was offered $1000 off a new gm vehicle or a free oil change as compensation. the vehicle has been in the shop 5 times for the same problem which cannot be corrected by design. problems began about 6 months after purchase. i used the last date the vehicle was in for service as the incident date.*ak | |||
| 1 | |||
| Consumer states that passenger's power sliding door intermittently cannot be opened from inside or outside. this occurs if consumer attempts to open by using the release button or opening manually. problem seems to occur when outside temperatures are on the higher end. dealer has been unable to duplicate the problem.*ak | |||
| LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK | |||
| 08/16/2002 | 12000 | 8 | |
| Crancking extensvly, brakes front and rear, uneven wear and tear, hydroplaning noise, vibrations, steering and unalignments problems, emmision repaired and treated, as the created sulphur odors, and stalling. uneven driving, abs light coming on at speed exceeding 60 mph. *ak | |||