Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, AIR - ANTILOCK - ABS WARNING LIGHT | |||||
| 3405 | 10017233 | Intermittent abs indicator light illuminating. *tt | 10/28/2005 | ||
| SERVICE BRAKES, AIR - ANTILOCK - WHEEL SPEED SENSOR | |||||
| 3477 | 10014875 | Tech 2 displays asterisk for the left front wheel speed sensor. *tt | 05/11/2005 | ||
| SERVICE BRAKES, HYDRAULIC | |||||
| 040523002 | 08/01/2005 | 040523002A | 10012633 | Brake rotor minimum allowable thickness after refinish specification correction. *tt | 03/09/2005 |
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||||
| 030525004 | 04/01/2004 | 030525004A | 10002373 | Anti-lock brake system (abs) and/or traction control lamp on, all-wheel drive (awd) disabled message displayed, diagnostic trouble codes (dtcs) set. *tt | 08/26/2003 |
| 01070 | 11/01/2001 | 628915 | General motors has decided to recall certain vehicles built with anti-lock brake system (abs) software error that can affect the operation of all wheel drive. *tt | 03/22/2002 | |
| 01070 | 11/06/2001 | 628549 | Customer satisfaction recall regarding all wheel drive vehicles having an anti-lock brake system (abs) software error. *tt | 03/13/2002 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||||
| 04082004 | 04/08/2004 | 10009210 | The current brake rotor minimum allowable thickness after refinish, or minimum thickness specification, found in the past service manual applications are incorrect. please use correct information as follows. *tt | 09/17/2004 | |
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST - VACUUM | |||||
| 020522002 | 06/01/2002 | 634837 | This bulletin is being issued to revise the vacuum brake booster replacement procedure. *tt | 10/09/2002 | |
| 02019 | 05/01/2002 | 634236 | Customer satisfaction program bulletin regarding vehicles with brake booster containing certain internal parts that are not to specification. *tt | 09/28/2002 | |
| 02019 | 05/06/2002 | 634242 | Customer satisfaction program regarding brake booster power piston. *tt | 09/28/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, AIR - ANTILOCK - ABS WARNING LIGHT | |||
| 01/01/2003 | 8000 | 3 | 08/31/2002 |
| We own a 2002 chevy venture. the hub sensors have failed and had to be replaced three times since we have purchased the vehicle. the nhsta just issued a recall-05v379000- for gm suv's and trucks with the same problem. are you going to include the chevy venture. when the abs sensors fail our rotors have to be replaced and our brakes fail withen a short time of the failure of the sensor. i have tried to negotiate with gm and the dealer to take the vehicle back but to no avail. | |||
| SERVICE BRAKES, AIR - ANTILOCK - WHEEL SPEED SENSOR | |||
| 12/21/2002 | |||
| Consumer states that the wheel sensors are not working causing the abs system to malfunction. dealer stated that there is nation wide shortage on parts. please provide additional information. ts | |||
| SERVICE BRAKES, ELECTRIC | |||
| 04/08/2009 | 90000 | 1 | |
| I have a 2002 chevy venture that keeps blowing the rear brake lights. i keep changing them about once a month. *tr | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 05/02/2012 | |||
| Chevy venture 2002 w/83732 miles. to whom it may concern: anti-lock-abs light, intermittent abs indicator light. started having issues with the anti-lock brakes system, when issue started the abs light indicator light would intermittently flash and the abs would by itself tried to engaged while car was running. this made driving the vehicle very dangerous because the abs would tried to engaged while running not braking. on may 2, 2002, i took the van to local dealership to have it diagnosed for the abs light on. they detected a left rear defective speed sensor and they advised me to have it repair for a total cost of $741.00 which i declined. i then called gm to inquired about any service bulletins and/or recalls on my minivan, gm found none and they declined to assist with this repair. glen at gm stated that the defective speed sensor had failed because of the age of the vehicle and the driving environment where vehicle is driven (illinois=snow=salt=corrosion). i do feel that there is a defective part within the abs braking system and to be more specifically, the speed sensor. i will not be buying another gm product. i would be very happy to see a safety recall on this issue. thank you very much for your assistance in this matter. arturo pacheco | |||
| 03/16/2012 | 83000 | ||
| Suspension--both tie rods in the front of the vehicle have had to be replaced--mechanic said that both times it was near castatrophic failure. other--air conditioner condensor cracked due to design failure. 2002 service bulletin told that gm was aware of the problem but kept quiet until the warranty period was over, and then refused to help. brakes--front brake pads have been replaced four (4) times, rotors have been replaced twice. the vehicle has 83,000 original miles. i am the original owner. | |||
| 07/28/2004 | 32000 | 1 | |
| Air conditioner condenser failed, gm new of the problem in december, 2002, but kept their mouth shut until the warranty expired. the gas gauge does not work, it flips from full to empty, i have to keep a mileage notebook in order to know when to fill up. my warning light on the dash continues to flash rear hatch ajar, side door ajar, low brake fluid. there is nothing wrong with any of the items. the front brakes went bad at 32,000, requiring new pads and rotors. the window button on the driver side will put the passenger window down, but not up. the rear window washer does not work. i am so glad that gm is going bankrupt. i bought an american car, to try and help the workers stay employed, but now realize that all i did was to keep some overpaid, lazy slobs on the job for much longer than they should have been employed. the dealer has been a complete loss, with gm customer service having the attitude that, since the warranty has expired, you can stick it, because we don't care. *tr | |||
| 07/16/2007 | 43000 | 1 | |
| Front brakes failed prematurely--rotors were destroyed at 34,000 miles. air conditioner condenser failed, gm knew of problem in dec. of 2002 but kept quiet until warranty ran out. needed to replace condenser and dryer with new parts, gm would not help. fuel gauge doesn't work, have to keep paper ecord of fuel consumption. rear window washer has failed, does not spray. *tr | |||
| 09/19/2006 | 2 | 03/22/2006 | |
| I just bought this car in march of 2006. i have already have had brake problems, radiator problems, and now engine and oil pump problems. i still have approx. $7,500.00 in payments to a financial company. i did have an as is purchase but is there any kick back for mien some way. this isn't fair. is there any thing i can do to have the dealer at least help with the purchase and repair for a new engine for this car. it also have 10 potential listings under autocheck.com. i haven't obtained those because i do not have the extra money to purchase these reports. *jb | |||
| 02/01/2003 | 1 | 01/03/2003 | |
| Electrical system, air conditioning unit, lock on back hatch, the power slider, and the front and passenger windows have a hard time rolling up or down when it is cold outside, even though car was parked inside garage all night. the air conditioning unit stopped blowing cold air just about 6 months after we got it. the lock on the back end was stuck in the locked positioned and would not disengage. and the electrical system is all messed up in the back end. taillights want to work when there not supposed to and the same with the reverse lights. lights brighter then others on one side then the other, then a few minutes later it will be the other why around. alot has to do with when i push on the brake pedal if the turn signals are going to work or not. and the power slider was already recalled on the van. the rear brakes on the van are sticking. example: when you stop for a second and then release the brakes it will make a loud noise like it was stuck and then had to force itself to release. not sure where to start on this process to get everything fixed. *jb | |||
| 01/13/2005 | 28000 | 1 | 06/10/2002 |
| While driving approximately 15 mph brakes failed. while applying the brake pedal went to floor. was able to avoid accident by pulling into a parking lot. when turning the car off then back on, brake failure light comes on. *nm *nm | |||
| 01/15/2003 | 0 | ||
| My 2002 venture has lost the abs & awd systems several times, (which is no fun while driving on ice and snow). the dealer has fixed wiring, replaced sensors, and is know waiting for complete wheel asmblies for my van and at least 3 others. the dealer has furnished each of us with loaner vehicles while they await parts. i have been told that the 2003 venture has an upgraded system. the dealer has been very helpful, but i thought i should bring this to your attention, being that there was no mention of this problem on the "web". i wasn't aware of others having problems until this last incident and the service manager mentioned that i wasn't the only one having problems. please contact me if you need further information, also let me know if this has been a larger nationwide problem. | |||
| 02/05/2003 | 12419 | 1 | 04/01/2002 |
| When the brake was applied, the pedal went all the way to the floor.*jb | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 02/22/2007 | 62301 | 3 | 06/07/2002 |
| 2002 chevy venture with 62000 miles. have replaced right front hub and harness etc 2 times (jan 3, 2003 at 10800 miles and feb 22, 2006 at 62000 miles left front hub, harness etc july 17, 2003 at 19800 miles all by dealers. abs inoperative shorted module awd disable from above. *jb | |||
| 07/15/2005 | 26000 | 1 | 02/14/2005 |
| Abs brake failure with awd disable. abs light came on with awd disable message, both are connected. with abs failure, awd is disables. failure required replacement of part. no consequences because it was summer and no snow, winter would have been different story. only part that failed was replaced but there is a service bulletin and re-engineered part due to obvious problems. bulletin is #03-05-25-004a. concern is that abs and awd fail at same time, i feel this is a serious safety hazard in winter driving, the type you buy a awd for. i have contacted gm and the refuse to replace other part. *nm | |||
| 08/21/2005 | 1 | 09/09/2002 | |
| I own a 2002 chevy venture and had the problem of abs dis-engaging and the abs warning light come on intermittently at first when the car is in motion (mostly at low speeds) and then permanently. the first two times i took it to the dealership, i was told that there were problems with brakes and tires. i got them replaced and even then the problem persisted. finally, i was told that the front left hub assembly needed to be changed and it was done at no cost to me (the car is under manufacturer's warranty). during the time the hub assembly was changed, i got an uncomfortable feeling that i was not being given the reason for the abs problem in a straight forward way. i now see that certain chevrolet vehicles (venture is not one of them) have been recalled for a front end hub assembly problem. the symptom for the recall seems a little different but i would like the nhtsa to investigate and make sure that chevy venture does not have the same hub assembly corrosion problem. the incident date i mention below is the latest incident date, but i have had the problem at least for the past six months. | |||
| 08/16/2002 | 12000 | 8 | |
| Crancking extensvly, brakes front and rear, uneven wear and tear, hydroplaning noise, vibrations, steering and unalignments problems, emmision repaired and treated, as the created sulphur odors, and stalling. uneven driving, abs light coming on at speed exceeding 60 mph. *ak | |||
| 12/06/2002 | 5 | 08/26/2002 | |
| The design of the abs on the 2002 chevy venture (awd) is that the abs is tied to the awd for traction control. the front left and right abs sensors have cracked 4 times in the past 2 years on our vehicle, with the 5th time occurring this month. when the abs sensors (hub assembly) malfunctions, it disengages the awd. while the abs and awd should be tied together for traction control, they should not disengage each other. in addition, there is no warning when the abs malfunctions, and once it malfunctions, it does not stay malfuntioned. this means that the next time you start the vehicle, the abs warning light is no longer on. if you are braking at the time of the malfunction, it is very difficult to stop, which could result in an accident. we bought the venture specifically for the awd feature, and it is unfortunate that due to poor design or lack of quality control on the part, we do not have the reliability of the awd, not to mention the possible accident(s) that could occur.*ak | |||
| 07/02/2004 | 8000 | 6 | |
| The owner had the automatic sliding door repaired at the dealership on four occasions. the door opened unintentionally, however the dealership stated there was nothing wrong with the door. after the owner pulled out of the dealer, the problem occurred again. no one was willing to assist the consumer with the problem. also the all wheel drive system has gone bad and the sensors have gone out twice. also, the abs light stays on as well. provide further details. *jb | |||
| 14000 | 6 | 08/01/2002 | |
| Consumer complained about an abs brake system problem. abs brakes were repaired at least 6 times. consumer stated all wheel drive became disabled when the abs brakes malfunctioned.*ak *mr | |||
| 15000 | 1 | 03/12/2002 | |
| Under snowy weather conditions abs light illuminated, then the wheels suddenly locked up. this caused the driver to slid, nearly resulting in a crash. driver felt this vehicle was very unsafe , and small children were aboard. *ak | |||
| 12/23/2003 | 3 | 08/21/2002 | |
| When the brakes were applied there was a delay before the vehicle would stop and the pedal would go down to the floor. the dealer attempted to fix this problem but it recurred. *nlm failure of brakes and awd system has occured three times. there was a delay in stopping when brakes were applied. the brake pedal would go to the floor board when depressed.*mr | |||
| 09/05/2002 | 10548 | 4 | 03/27/2002 |
| While driving our 2002 chevrolet venture, the abs light comes on and all-wheel drive disabled appears in the display. this has occurred on three separate occasions, each time while driving, each time after having been repaired by the dealer. in for service on 9/5/02, 11/19/02, 12/2/02 and today, 9/29/03 for a total of 47 days and counting. this last incident occurred after the part was redesigned to eliminate the known defect. there was a failure of the abs and all wheel drive system due to a faulty wheel speed sensor. the consumer requested a refund under the new york lemon law. the fuel evaporator leaked. *scc *jb | |||
| 05/30/2003 | 1 | ||
| While traveling on the highway and without prior warning the abs braking light appear on the dashboard. also, brake pedal goes all the way down to the floor. please fill in additional information dealer is aware of the problem. *ak | |||
| 01/01/2002 | |||
| While traveling on highway abs braking light and all wheel drive light appeared on dashboard. dealership was aware of problem. | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT | |||
| 03/14/2007 | 45000 | 13 | 08/11/2005 |
| Constant problems with abs/awd system. this van has been at the dealer 13 times and going to be 14 soon for the same issues. in only 18 months. hubs have been replaced both on my ownership and prior to my ownership. wiring harnesses have been repaired and the problem remains. now just driving the abs computer activates, as well as now when you stop the computer keep activating for about 3 seconds after complete stop. gm has been notifyed and can not respond for 6 days. it is only a matter of time before the system causes a complete brake system failure, will this happen before someone forces a repair? or will it wait until somebody is critically injured or dies? i would like to think that the government could jump in and not waist time doing so. just on this site it has been documented 20 times, complaint numbers, 80005017, 10002188, 10014288, 10021976, 10040887, 10051990, 10057579, 10064377, 10069872, 10059752, 10083334, 10060961, 10103060, 10105875, 10108658, 10134831, 10135162, 10135981, 10170423, 10183334. the dealer has tried to repair this problem but to no avail. | |||
| 11/25/2002 | 8951 | 3 | 05/31/2002 |
| Abs/awd disable light comes on. have replaced left front hub/speed sensor assembly twice. replaced right front hub/speed sensor once. parts availability and reliability have been a constant issue. continuous failures in recent months.*jb | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - WHEEL SPEED SENSOR | |||
| 05/20/2007 | 86124 | 1 | 02/27/2002 |
| Last year i took my venture into the dealer to have it looked over because the check engine light was on, all of a sudden i had 3 lights on. i had no traction control or abs. after having the service dept. look at my vehicle, i was told it was a sensor in the left rear wheel. since i have discovered that other owners have had similar problems, i think gm should get involved. the part was extremely expensive so i've had to go without for the last year. *tr | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 08/16/2002 | 12000 | 8 | |
| Crancking extensvly, brakes front and rear, uneven wear and tear, hydroplaning noise, vibrations, steering and unalignments problems, emmision repaired and treated, as the created sulphur odors, and stalling. uneven driving, abs light coming on at speed exceeding 60 mph. *ak | |||
| 09/13/2004 | 36000 | 1 | |
| Brake rotors rusted. as a result, the brakes wore out prematurely. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - WHEEL CYLINDERS | |||
| 11/05/2004 | 49000 | 1 | 03/10/2003 |
| For the last two years, i had to replace the rear wheel cylinders and brakes. replacing the brakes was necessary due to the fact that the leaking wheel cylinders lubricant got onto the brake shoes. *jb | |||