Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 09E005000 | DORMAN PRODUCTS, INC. | E (Equipment) | 979 | 02/23/2009 | MFR | GENERAL MOTORS CORP. | 02/17/2009 | 02/17/2009 | ||||||||
| Defect Summary | Dorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area. | |||||||||||||||
| Consequence Summary | A broken steering knuckle could result in loss of steering control and a possible crash without warning. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 030232049 | 11/01/2003 | 10004765 | Release of new outer tie rod ends for service. *tt | 01/06/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 05/17/2005 | 44000 | 1 | |
| I took my 2002 chevrolet venture in for a wheel alignment, my mechanic called back and said the front tie rods were in imminent danger of failing. he recommended that they be replaced, and they were. another example of shoddy, we don't care workmanship from gm. *tr | |||
| STEERING - COLUMN | |||
| 05/26/2011 | 123000 | ||
| Tl*the contact owns a 2002 chevrolet venture. the contact stated while making a turn the engine fell on the ground, the steering column and sub frame broke. the insurance company towed the vehicle to an auto body shop. the vehicle was in the process repairing the vehicle. the dealer and manufacturer were contacted. the failure and current mileage was 123,000. | |||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| 31620 | 4 | ||
| Consumer heard a rumbling noise when pulling out of parking space. this noise was not heard when vehicle was in normal driving motion. vehicle had been at the dealer at least 4 times. however, dealer was unable to determine the cause of the problem. *ak | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 09/21/2004 | 45000 | 2 | 07/15/2002 |
| Tl* the contact owns a 2002 chevrolet venture. while driving at highway speeds of 70 miles per hour, the front right tire rod broke along with the front right control arm. the dealer (in grants pass, oregon) stated that they are unable to assist him with the failure since it was involved in a crash; however, the contact was not involved a crash. the front tires were worn and that doesnt occur during an accident. the contact is aware of the safety risk involved. the failure mileage was 45,000 and the current mileage was 57,2000. | |||
| 08/16/2002 | 12000 | 8 | |
| Crancking extensvly, brakes front and rear, uneven wear and tear, hydroplaning noise, vibrations, steering and unalignments problems, emmision repaired and treated, as the created sulphur odors, and stalling. uneven driving, abs light coming on at speed exceeding 60 mph. *ak | |||
| 01/18/2004 | 37745 | 1 | 05/04/2002 |
| Broken tie rod + rack and pinion failure causing total steering loss and costly repairs! * cb | |||
| STEERING - RACK AND PINION - RACK | |||
| 01/18/2004 | 37745 | 1 | 05/04/2002 |
| Broken tie rod + rack and pinion failure causing total steering loss and costly repairs! * cb | |||