Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 050315001 | 12/01/2005 | 10019928 | New automatic level control sensor link ball stud replacement (irs) procedure, automatic level control sensor link replacement (irs) procedure, automatic level control sensor replacement (irs) procedure. *tt | 05/16/2006 | |
| SUSPENSION - REAR | |||||
| 060309003 | 05/01/2006 | 10020812 | Revised ball joint inspection procedure and independent rear suspension. *kb | 01/22/2007 | |
| 3069 | 10010377 | Rattle noise or clunk from the left rear suspension. *tt | 11/17/2004 | ||
| 010866009 | 10/01/2001 | 627619 | Information regarding creak in the rear of the vehicle. *yh | 02/13/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 03/16/2012 | 83000 | ||
| Suspension--both tie rods in the front of the vehicle have had to be replaced--mechanic said that both times it was near castatrophic failure. other--air conditioner condensor cracked due to design failure. 2002 service bulletin told that gm was aware of the problem but kept quiet until the warranty period was over, and then refused to help. brakes--front brake pads have been replaced four (4) times, rotors have been replaced twice. the vehicle has 83,000 original miles. i am the original owner. | |||
| 08/31/2010 | 96669 | ||
| Tl-the contact owns a 2002 chevrolet venture. the contact stated that under the vehicle was completely rusted and corroded. the vehicle was taken to a local mechanic for a routine maintenance when the contact was advised of the rust and also a hole in the frame. the mechanic then advised that the vehicle was extremely unsafe to drive. the manufacturer was not notified of the failure and the vehicle was not repaired. the failure mileage was 96,669 and the current mileage was 107,000. kmj | |||
| 08/31/2010 | 96669 | ||
| Tl-the contact owns a 2002 chevrolet venture. the contact stated underneath the vehicle was completely rusted and corroded. the vehicle was taken to a mechanic shop for a routine maintenance and after inspecting the vehicle notices the rust and a hole on the frame and informed her the vehicle was unsafe to drive. the dealer was not notified. the manufacturer was not notified. the failure mileage was 96,669 the current mileage was 107,000. mw | |||
| 02/22/2005 | 59750 | 1 | 02/22/2005 |
| Consumer states: vehicle drives real bumpy, vehicle whistles alot but don't know what from. goes over small bumps and is really bumpy ride. *ak | |||
| SUSPENSION - FRONT | |||
| 07/28/2004 | 32000 | 1 | |
| Air conditioner condenser failed, gm new of the problem in december, 2002, but kept their mouth shut until the warranty expired. the gas gauge does not work, it flips from full to empty, i have to keep a mileage notebook in order to know when to fill up. my warning light on the dash continues to flash rear hatch ajar, side door ajar, low brake fluid. there is nothing wrong with any of the items. the front brakes went bad at 32,000, requiring new pads and rotors. the window button on the driver side will put the passenger window down, but not up. the rear window washer does not work. i am so glad that gm is going bankrupt. i bought an american car, to try and help the workers stay employed, but now realize that all i did was to keep some overpaid, lazy slobs on the job for much longer than they should have been employed. the dealer has been a complete loss, with gm customer service having the attitude that, since the warranty has expired, you can stick it, because we don't care. *tr | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| 09/21/2004 | 45000 | 2 | 07/15/2002 |
| Tl* the contact owns a 2002 chevrolet venture. while driving at highway speeds of 70 miles per hour, the front right tire rod broke along with the front right control arm. the dealer (in grants pass, oregon) stated that they are unable to assist him with the failure since it was involved in a crash; however, the contact was not involved a crash. the front tires were worn and that doesnt occur during an accident. the contact is aware of the safety risk involved. the failure mileage was 45,000 and the current mileage was 57,2000. | |||
| SUSPENSION - FRONT - HUB | |||
| 04/01/2004 | 30125 | 4 | 09/23/2002 |
| Venture, chevrolet, 2002, all wheel drive,front wheel hub and bearing assembly failure. both front hub/bearing assemblies failed prior to 6,474 miles. replacement hub/bearing assemblies front right failed at 26,290 miles and left front failed at 30,200 miles. dealer comments that they are replacing these things like crazy and they aren't holding up. failure results in abs failure, awd lockout, pulling steering to right or left at highway speeds. vibration and burning smell. *jb | |||
| 11/25/2002 | 8951 | 3 | 05/31/2002 |
| Abs/awd disable light comes on. have replaced left front hub/speed sensor assembly twice. replaced right front hub/speed sensor once. parts availability and reliability have been a constant issue. continuous failures in recent months.*jb | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 08/15/2007 | 4 | ||
| We own a 2002 chevrolet venture with 80,000 miles and the wheel bearing hubs have been replaced three times. the last time was two months ago and the light is back on again. the last time the dealer changed the hub assembly, they said that they change them all the time. the air conditioning also leaking and does not work. the rear differential has internal broken disks and does not work. we will never buy another venture again. *jb | |||
| 04/01/2004 | 30125 | 4 | 09/23/2002 |
| Venture, chevrolet, 2002, all wheel drive,front wheel hub and bearing assembly failure. both front hub/bearing assemblies failed prior to 6,474 miles. replacement hub/bearing assemblies front right failed at 26,290 miles and left front failed at 30,200 miles. dealer comments that they are replacing these things like crazy and they aren't holding up. failure results in abs failure, awd lockout, pulling steering to right or left at highway speeds. vibration and burning smell. *jb | |||