Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
08/18/20041
 The vehicle spare tire could not be release from the storage area under the rear bumper of the consumer's van. *nm while driving, the rear left tire shredded to pieces. when the consumer attempted to changed the tire and replace it with the spare, she discovered the spare tire would not move from its location. the consumer was told that after a few years the spare rusted up inside the storage area. the service department lubed and used a grease gun and the spare came out just like it was supposed to and went back in as well. *tc
09/12/200435200112/14/2001
 Heard pieces of tread hitting car.tread separated at 65 mph just before complete failure. able to steer to side on rim. original equip with 35500 miles on 2002 chevy venture. on inspection other 3 tires close to failure.*ak
06/04/2002211/01/2001
 Original dot tire # was on tires the dealer replaced and we paid for. on both occasionsi was going slow when i heard noise of a tire going flat. i have bag the dealer gave to my husband that contains a portion of tire fragments and debris like it just peeled off. this car was purchased new and these were the original tires that came with the car. luckily i was going slow and not on the interstate. there was a puncture on both tires but this could also be from the separation of the tread or driving on it til i could get off the road into a safe place. i would be glad to take a picture of the debris from the 2nd flat/blow-out . i had no trouble like this with my 1st chevy venture and believe i should have had many more miles on them--now i wonder if the other 2 are going to go also. *ak
TIRES - SIDEWALL
05/15/2004234001
 The front left high performance tire developed a huge bubble on one side. dealer claimed that a cut was made on the inside of the tire.*ak
11/11/2001110/01/2001
 Bulge in sidewall parallel and same size as the f next to firestone name on tire. inspection revealed that sidewall had separated.*ak (dot number: bcb3301 tiresize: p215/70r15)
TIRES - TEMPORARY/EMERGENCY SPARE TIRE
08/18/20041
 The vehicle spare tire could not be release from the storage area under the rear bumper of the consumer's van. *nm while driving, the rear left tire shredded to pieces. when the consumer attempted to changed the tire and replace it with the spare, she discovered the spare tire would not move from its location. the consumer was told that after a few years the spare rusted up inside the storage area. the service department lubed and used a grease gun and the spare came out just like it was supposed to and went back in as well. *tc