Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
AIR BAGS - FRONTAL
02V222000GENERAL MOTORS CORP.from 05/01/2002 to 07/31/2002V (Vehicle)13322108/15/2002MFRGENERAL MOTORS CORP.08/09/200208/14/2002
Defect SummaryCertain passenger, mini vans, and sport utility vehicles have an air bag inflator on the driver's side that could fracture at a weld during a deployment.
Consequence SummaryPieces of the inflator could strike and injure vehicle occupants and the air bag cushion would not inflate fully, reducing the capability of the bag to protect the driver.
Corrective SummaryDealers will inspect, and replace, if necessary, the air bag module assembly on the driver's side. owner notification began august 15, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300, cadillac at 1-800-458-8006, chevrolet at 1-800-222-1020, gmc at 1-800-462-8782, oldsmobile at 1-800-442-6537, or pontiac at 1-800-762-2737.
NotesGm recall no. 02032. also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE
03V051000GENERAL MOTORS CORP.from 07/01/2002 to 10/31/2002V (Vehicle)13003/11/2003MFRGENERAL MOTORS CORP.02/14/200302/24/2003
Defect SummaryOn certain mini vans, passenger and sport utility vehicles, some of these vehicles have a driver's side air bag that may not deploy as designed. in addition, the air bag inflator could rupture.
Consequence SummaryThis could result in reduced capability of the air bag to protect the driver. also if the air bag inflator ruptured, pieces of the inflator could strike and injure the vehicle occupants.
Corrective SummaryDealers will inspect, and if necessary, install a new driver's air bag. owner notification began on march 11, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300, cadillac at 1-800-458-8006, chevrolet at 1-800-222-1020, gmc at 1-800-462-8782, or pontiac at 1-800-762-2737.
NotesGm recall no. 03008. customers can also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS - FRONTAL
03040303/04/200310001880Driver side airbag may not deploy as designed - product safety recall to replace driver's airbag. *tt *jb07/24/2003

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
04/04/2012102000
 Tl* the contact owns a 2003 chevrolet venture. the contact was driving 45 mph and crashed head first into another vehicle. the air bags did not deploy, and there were no injuries. a police report was filed and the vehicle was towed from the scene. the vehicle was destroyed. the manufacturer was not notified of the failure. the failure mileage was 102,000.
04/04/2012102000
 Tl-the contact owns a 2003 chevrolet venture. the contact was driving 45 mph and crashed head first into another vehicle. the air bags did not deploy yet, there were no injuries. a police report was filed and the vehicle was towed from the scene. the vehicle was destroyed. the manufacturer was not notified of the failure. the failure mileage was 102,000. kmj
04/04/2012102000
 Tl-the contact owns a 2003 chevrolet venture. the contact stated while driving 45 mph the vehicle crashed head on into another vehicle causing the air bags to not deploy. no one was injured. a police report was available if needed. the vehicle was towed away from the scene and was rendered total. the insurance company was notified. the manufacturer was not notified. the failure mileage was 102,000. mw
11/25/200749157103/28/2006
 On 10/30/07, my 2003 chevy venture airbag light came on. i brought the vehicle to the local dealer, and was told that the r/s safety deployment module was failing and needed to be replaced. the dealer told me this was not a huge problem and that the vehicle was safe to drive. he told me the repairs could wiat until i had the money in january. on 11/25/07, whicle driving the vehicle, the drivers side (side) airbag deployed and exploded immediately. i phoned the dealer and was told that the problem was unrelated and they were not responsilbe. i filed a product allegation complaint with gm. they sent an inspector to the dealer who reviewed the car and found it was a computer malfuntion of the safety deployment module that caused the airbag to deploy. he stated that their was nothing that i could have done to cause the airbga deployment. the dealer admitted to gm that they told me the vehicle was safe to drive, but gm declined to repair the vehicle. i have since found out that this vehicle was recalled for 2 separate front airbag problems. gm states that this vehicle has no open recalls on it. the vehicle has not been repaired, and is now off the road. i am paying the loan off and hoping to get some resolution to have this vehicle repared so i can continue to use it.*cn
10/13/20051006/01/2003
 I have owned this van for 28 months with multiple mechanical failures. i have had the brakes replaced, the rack and pinion replaced twice, the tie rods on both sides, the power window motor on the passenger side, the glove box lock, the water pump, the thermostat twice, the engine seals, the coolant hoses and the power door handles. the power sliding door gasket has also come off on multiple occasions. the airbag light has now been on for 4 weeks. i have been stranded many times and without a vehicle on several occasions. the latest problem required three visits to the dealer to fix. the car overheated and could not be driven all three times, in a two week period. this required a new water pump on the first visit, a new thermostat 8 days later and new hoses 1 day after that. *jb
06/18/200540238112/02/2003
 Dt: contact states she was in a side and front end collision and none of the air bags deployed. the van was equipped with front and side impact air bags. the vehicle has not been to the service dealer because the accident occurred out of state. *ak *nm
12/28/20031600211/25/2003
 Electrical system: battery light and air bag light come on for a few seconds for no reason while driving down the road. *cb
AIR BAGS - FRONTAL
04/13/20091030001
 I bought my chevy venture new with 10 miles on it in 2003 thought this van was safe had a head on collision with a tree 40-45 miles an hour the air bags did not deploy if not for wearing my seat belt don't know what would have happened .. *tr
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
03/15/200488941
 Consumer's vehicle hit another vehicle head on while driving at 25 mph. the seat belt failed to retract. also, upon impact, air bags failed to deploy. driver sustained chin injuries, passenger in the front seat sustained knee injuries, and passenger in the second seat sustained head injuries. upon inspection of the vehicle dealership indicated that sensor that controls the air bags was damaged.*ak
AIR BAGS - SIDE/WINDOW
03/31/201185500
 The vehicle is a 2003 chevrolet venture. i was driving to work on a 25mph road. the passenger seat side airbag deployed. there was no accident or exterior vehicle damage. the airbag just deployed. i was not injured nor were there any passengers in the vehicle at the time. i immediatley contacted the chevrolet dealer who services the vehicle, who said tey had never heard of such a thing, i spoke with the service manager who advised me to contact general motors and my insurance co. he said they would start a file on the incident and he could not do anything until general motors told him what he could do. the vehicle was driveable and there were no injuries. after work i took the vehicle to the dealer to have them see if the vehicle was safe to drive and show them the deployed airbag. we agreed that i would drop off the vehicle the following monday and they would inspect the vehicle. after 2 days i spoke with general motors who said they would have the vehicle inspected and could not authorize a rental car for the time it was at the dealership. i dropped off the vehicle the following day thinking it would be inspected on monday. after 2 days i spoke with the dealer and general motors who still had not had the vehicle inspected. later that day i spoke with a 3rd party inspector whom general motors hired. he would not be inspecting the vehicle until the beginning of the following week. 9 days after the vehicle was dropped off to the dealer 11 days since the airbag deployed. the entire time the vehicle was at the dealer general motors would not provide any assistance with a rental car. the 3rd party inspector called after he had inspected the vehicle and informed me it woud be another 7-8 days before i would hear anything from general motors. so we are going to be somewehere between 18 and 21 days to get a response from the manufacturer of the vehicle general motors.
10/30/2010204000
 Drivers side seat airbag deployed while turning on vehicle,
04/08/20032497
 The vehicles side door was hit yet the side impact air bag did not deploy. the dealer was notified. *nlm
04/08/200330001
 The vehicle was involved in a collision and the side air bags did not deploy. *jb