Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 09E005000 | DORMAN PRODUCTS, INC. | E (Equipment) | 979 | 02/23/2009 | MFR | GENERAL MOTORS CORP. | 02/17/2009 | 02/17/2009 | ||||||||
| Defect Summary | Dorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area. | |||||||||||||||
| Consequence Summary | A broken steering knuckle could result in loss of steering control and a possible crash without warning. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 030232049 | 11/01/2003 | 10004765 | Release of new outer tie rod ends for service. *tt | 01/06/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 07/30/2003 | 500 | 2 | 07/15/2003 |
| Problems with steering on 2003 chevrolet venture. *mr the steering became loose. the service dealer found the pump pressure was below specifications and called gm. gm recommended replacing the pump and gear assembly which was supposedly done. the problem did not improve the situation. gm refused to help the consumer. also during routine maintenance, a tire was found with a bulge. *scc *jb | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 10/13/2005 | 10 | 06/01/2003 | |
| I have owned this van for 28 months with multiple mechanical failures. i have had the brakes replaced, the rack and pinion replaced twice, the tie rods on both sides, the power window motor on the passenger side, the glove box lock, the water pump, the thermostat twice, the engine seals, the coolant hoses and the power door handles. the power sliding door gasket has also come off on multiple occasions. the airbag light has now been on for 4 weeks. i have been stranded many times and without a vehicle on several occasions. the latest problem required three visits to the dealer to fix. the car overheated and could not be driven all three times, in a two week period. this required a new water pump on the first visit, a new thermostat 8 days later and new hoses 1 day after that. *jb | |||
| STEERING - RACK AND PINION | |||
| 10/13/2005 | 10 | 06/01/2003 | |
| I have owned this van for 28 months with multiple mechanical failures. i have had the brakes replaced, the rack and pinion replaced twice, the tie rods on both sides, the power window motor on the passenger side, the glove box lock, the water pump, the thermostat twice, the engine seals, the coolant hoses and the power door handles. the power sliding door gasket has also come off on multiple occasions. the airbag light has now been on for 4 weeks. i have been stranded many times and without a vehicle on several occasions. the latest problem required three visits to the dealer to fix. the car overheated and could not be driven all three times, in a two week period. this required a new water pump on the first visit, a new thermostat 8 days later and new hoses 1 day after that. *jb | |||