Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | ||||||||||||||||
| 04V597000 | GENERAL MOTORS CORP. | V (Vehicle) | 717302 | 05/31/2005 | ODI | GENERAL MOTORS CORP. | 12/22/2004 | 12/22/2004 | ||||||||
| Defect Summary | On certain minivans equipped with second-row bucket seats or captain's chairs and a power sliding door on the passenger side of the vehicle, a passenger using the interior handle to open the power sliding door could be injured. | |||||||||||||||
| Consequence Summary | If a passenger uses the interior handle to open the power sliding door and holds onto the handle while it is being opened by the motor, the passenger's arm may be pushed into the seat back or armrest and a wrist or lower arm injury may result. | |||||||||||||||
| Corrective Summary | Dealers will replace the power sliding door interior handle on the passenger-side. if the vehicle is equipped with a power or manual sliding door on the driver-side, the interior handle will also be replaced for appearance reasons. note: before the vehicle is serviced, gm advises owners to not use the interior door handle to open the door. the driver can open and close the door from switches at the driver's position or by using the remote key fob. the driver should tell passengers to use the switch located in front of the door to open or close it. the driver should use the override switch to prevent operation of the power door by children or by others who are not familiar with its use. the owner notification letter mailing will be conducted in phases with the first phase beginning on may 31, 2005. the second phase mailing began on july 18, 2005. the recall began on may 31, 2005. phase 2 began on july 18, 2005. phase 3 (final phase) began on august 24, 2005, to all remaining customers. owners should contact chevrolet at 1-800-630-2438; pontiac at 1-800-620-7668; or oldsmobile at 1-800-630-6537. | |||||||||||||||
| Notes | Gm recall no. 04110.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||||
| 01854 | 01/01/2004 | 10006594 | Power door locks inoperative. *mr | 05/06/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 01/01/1901 | 2 | ||
| 2004 chevrolet venture van power sliding door customer states that the power of the door almost crushed her sons arm**cc the consumer stated that the power sliding door to her vehicle the pressure at which the door closes is ridiculous. the consumer stated her child nor her grandmother providing sufficient force could stop the door from closing. the consumer stated she was informed by jeff chevrolet that the door was operating at factory specs. the consumer had the vehicle inspected after almost crushing her son's arm. the consumer did a comparison with honda and mazda, in those vehicles you do not have to use so much pressure and are adjusted for the safety of the children but the venture is not. the consumer stated she would like the manufacturer to look into this defect. *tr | |||
| 04/05/2007 | 13000 | 100 | 05/22/2004 |
| Tl*the contact owns a 2004 chevrolet venture. the right passenger side door opened intermittently. also, this failure occurred while driving 25 mph. the door was closed manually and the failure continued to occur, and has occurred while the vehicle was parked. there was a technical service bulletin that included a check list. several dealers have cleaned the contacts on the door which didn't correct the failure. the dealer maintained that the actuated control modules could be the cause. however, they were unable to duplicate the problem. the failure mileage was 13000, and the current mileage was 32239. *ak | |||
| 01/04/2007 | 73000 | 2 | |
| Tl* - while driving the 2004 chevrolet ventura at 10 mph out of the driveway the contact 's vehicle accelerated and the passenger's side sliding door opened. in the second incident, the passenger's side sliding door was opened when she drove out of a department store parking lot. *ak | |||
| 04/01/2005 | 29000 | 1 | 11/04/2004 |
| Dt: the passenger sliding door that goes to side of the van needed a sensor because once the door starts sliding, it won't stop. consumer's child got her whole body caught in it.*ak | |||
| 04/22/2004 | 50115 | 0 | |
| Power door close even when someone is in between door and fram and open with out much effort by the handle on door. i called gm customer service line about my complaint and was told there wasn't a recall. i told them about the recall at first they said there wasn't a recall on the venture vans again. after about a few days of being toldt that the recall didn't exist. i called nhtsa and your customer service gave me the campaign information which i gave to gm customer service. i was told that i would have to take my van to be check by the gm service people. i'm in the process of doin consider i have to get the hub bearing and the sender switch on my van fixed first. mind you i haven't had this van a year yet! i will have to pay for gm to check, eventhough i have the passenger side power door and the second row bucket seating and my van was to had a 101 point inspection check and certified. | |||
| 12/29/2004 | 4 | 08/21/2004 | |
| Passenger side motor door opens on it's own after closing, opens halfway and closes halfway leaving the operator to manually open or close the door. it has become a safety issue because on that same side is the child restraint seat for a toddler or the car can be stolen or property inside the car when the door closes and reopens on it's own. *nm | |||
| 09/20/2004 | 1 | ||
| The right side rear door is equipped with an automatic power door button to open and close the door. right side rear door closed automatically without pushing the button, causing the passenger to have a hand caught between the door, resulting in injury. consumer contacted the manufacturer. *ak | |||
| 10/01/2004 | 0 | 1 | 03/25/2004 |
| My 2 year old son was exiting the vehicle and hit the button to close the door and he did not know it. i had to jump in the way of the power sliding door, and use excessive force to stop the door from closing on him and myself.*ak the power sliding doors on our 2004 chevy venture do not stop without excessive force when closing. a child or even an adult can get seriously injured. | |||
| 07/08/2004 | 800 | 1 | |
| On july 8-15, 2004 i rented a 2004 chevrolet venture from hertz rental at the san diego airport. we loaded 4 small children, ages 1-5 years old into the van. as we were strapping all of them into their car seats, my 3 year old pushed a button that was just inside the automatic sliding door, on the passenger side of the vehicle. this button was to open and close the automatic door, and the door began to close with my son standing at the part of the sliding door that latches (the forward most part of the door). as the door hit his body and did not stop, one of the adults inside of the van pulled him into the van and to safety. the door was not going to stop and would have injured him. a day later, my brother was strapping my son into his car seat and someone accidently pushed the auto door close that was on the key chain. again, the door began to close and did not stop for my brother (who is a 6 foot 3 inch man), and he had to jump out of the way. we were very concerned for the safety of our children and were very careful the remainder of our week long rental. however, we are very concerned that another child, or adult, is going to be injured in this van's automatic sliding door. we were curious just how far the door would go before it would bounce back open so we put a stuffed animal in the door and hit the auto door close button. i have to say, the stuffed animal did not fare well. we also put a large carrot and a banana in the door, in an attempt to simulate a small child's arm. the carrot was sliced right in half, and the banana was smashed and oozing out of its peel. i will never purchase a chevrolet venture after our experience with the van, but i do feel very strongly that the automatic door needs to be changed so that it senses when something is in it's way and bounces back open, otherwise children's safety, as well as adult's safety, is at stake. i do have several videos demonstrating how the door does not bounce back. *ak | |||
| 07/29/2004 | 1 | ||
| While consumer's hand was placed on the inside of vehicle automatic power sliding door closed, jamming consumer's hand. this was a rental car. *ak | |||
| 04/06/2004 | 5184 | 3 | 04/02/2004 |
| The driver's door opened and closed on its own while the vehicle was in motion. two different dealers inspected the vehicle and could not duplicate or correct the problem. *ak *jb | |||
| LATCHES/LOCKS/LINKAGES - TRUNK LID - LOCK | |||
| 03/01/2009 | 81817 | ||
| Tl*the contact owns a 2004 chevrolet venture. the contact stated that the rear trunk door no longer worked. she would attempt to open the latch and position the rear latch, or hitch, in the open position only to have it slam shut on her. the failure and current mileages were less than 81,817. | |||