Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STEERING
09E005000DORMAN PRODUCTS, INC. E (Equipment)97902/23/2009MFRGENERAL MOTORS CORP.02/17/200902/17/2009
Defect SummaryDorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area.
Consequence SummaryA broken steering knuckle could result in loss of steering control and a possible crash without warning.
Corrective SummaryDorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492.
NotesThis recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING - LINKAGES - TIE ROD ASSEMBLY
03023204911/01/200310004765Release of new outer tie rod ends for service. *tt01/06/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
12/12/20121145301
 As i was turning into the parking lot of my child's school, the steering locked up on me. i couldn't turn the wheel for anything and thankfully was not going fast at the time or i wouldn't have been able to stop before having an accident with my children in the car. i turned the van on and off, waited and it still wouldn't work at all. it was after a few hours that i tried again and it worked at that time. i drove carefully home and have to take it in to the dealership to find out what is going on and have it fixed before we do have a major accident. there was no warning at all prior to this happening and we have had it serviced, checked, and all parts replaced as recommended. oil changes done every 3,000 miles with full synthetic oil. all done at the dealership. *tr
12/12/2012114530
 As i was turning into the parking lot of my child's school, the steering locked up on me. i couldn't turn the wheel for anything and thankfully was not going fast at the time or i wouldn't have been able to stop before having an accident with my children in the car. i turned the van on and off, waited and it still wouldn't work at all. it was after a few hours that i tried again and it worked at that time. i drove carefully home and have to take it in to the dealership to find out what is going on and have it fixed before we do have a major accident. there was no warning at all prior to this happening and we have had it serviced, checked, and all parts replaced as recommended. oil changes done every 3,000 miles with full synthetic oil. all done at the dealership.