Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 040858002 | 02/01/2004 | 10012687 | Whistle from windshield area. *eh | 03/10/2005 | |
| 040849020 | 06/01/2004 | 10012533 | Cupholder faceplate now available separately from i/p (instrument panel) accessory trim plate. *tt | 03/07/2005 | |
| 040844001 | 06/01/2004 | 040844001A | 10011133 | Static or whine noise heard from radio speakers. (no fix at this time, fix under development). *tt this bulletin replaces bulletin 04-08-44-001, dated 01/01/2004. *tt | 01/03/2005 |
| 040849003 | 01/01/2004 | 10011138 | Glove box door will not latch. *tt | 01/03/2005 | |
| 01933 | 01/01/2004 | 01933A | 10007833 | Water leaks at overhead console map. *tt | 07/12/2004 |
| 030857003 | 09/01/2003 | 10004336 | Front carpet wet after extended driving. *tt | 12/02/2003 | |
| STRUCTURE - BODY - DOOR | |||||
| 050864006 | 02/01/2005 | 10017453 | Left hand power sliding side door inoperative. *tt | 11/08/2005 | |
| 040864015 | 08/01/2004 | 10011237 | Power sliding side door inoperative. *eh | 01/11/2005 | |
| 040864002 | 02/01/2004 | 10011143 | Left hand power sliding side door is bound or the cable is frayed. *tt | 01/03/2005 | |
| 02182004 | 02/18/2004 | 10009124 | Power sliding door repairs. gm voicemail express. *tt | 09/10/2004 | |
| 01789 | 01/01/2004 | 10006236 | Left front door wind noise. *mr | 04/26/2004 | |
| 01765 | 01/01/2004 | 01765A | 10006219 | Power sliding door inoperative bound.*mr | 04/26/2004 |
| STRUCTURE - BODY - ROOF AND PILLARS | |||||
| 01961 | 01/01/2004 | 01961A | 10006943 | Roof rack center rails, bars rattle and make noise after dealer installed rpa vk1. *mr | 05/19/2004 |
| STRUCTURE - FRAME AND MEMBERS | |||||
| PIT-3749D | 11/01/2010 | 10037570 | Ready | 05/25/2011 | |
| PIT-3749D | 11/01/2010 | 10037570 | Gm: on some truck models there is some frame corrosion. *rm | 05/25/2011 | |
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||||
| 040861005 | 12/01/2004 | 10017438 | Revised frame bolt (frt) tightening specification and addition of rear crossmember to body mounting bolts fastener tightening specification. *tt | 11/08/2005 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE - BODY - DOOR | ||||||
| PE04064 | GENERAL MOTORS CORP. | 09/17/2004 | 12/22/2004 | POWER-SLIDING DOOR | 04V597000 | |
| Subject vehicles are available with an optional power sliding door.the interior handle is oriented in the vertical position in the door panel and lines up at the elbow level when the occupant is seated in the 2nd-row outboard position.if the occupant holds the interior handle in the thumb up position during power-assisted opening, the arm/wrist can be push back with force against the 2nd-row bucket seat or captain's chair seat back creating a risk of injury (other seating configurations have ample seat to door clearance to avoid entrapment of the lower arm).among the 103 total reports, there were 102 alleged injuries including arm/wrist, thumb and shoulder injuries.a count of injuries reveals that 76 injuries were a fractured or a broken arm/wrist requiring an immobilizing cast for four-to-six weeks.all injuries involve the right side power sliding door.the left side power sliding door is on far fewer vehicles, but more importantly, it produces less force.gm notified the agency by letter dated december 21, 2004, that it will recall model year 1997 though early 2005 gm u-van vehicles equipped with a right side power sliding door and with 2nd-row bucket seats or captain chairs (nhtsa recall #04v597).as part of the recall remedy, gm will replace the door handle with a flush mounted handle that will prevent an occupant from grasping the handle with the palm between the handle and door panel (thumb up orientation) and thus eliminate the potential for arm/wrist entrapment.this investigation is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 06/10/2006 | 4 | ||
| On occasions the weather stripping on the side power door interferes with the closing and locking of the door. this has on three occasions, has subjected my grandson and pets to being possibly thrown out of the vehicle sustaining serious injuries the dealer advised us that this was not the best designing but could only replace with an original version of the part. seems to me that this would be only a bandaid approach to a potentially serious problem. it is my feeling that is should be recalled. *jb | |||
| 12/01/2005 | 30000 | 1 | 07/18/2004 |
| Stared hearing a noise back in december of 2005. didn't know where the noise or what it was until last week. looked in the rear view mirror and noticed the window vibrating. on further investigation saw that the window molding was not attached and called the dealer and was told that car was out of warranty and they would charge me to replace molding. today i noticed the drivers side window starting to make a noise. haven't had this car two years yet and only 40,000 miles just think that it is wrong for them to not fix this problem. i am afraid to drive this car over fifty miles per hour in fear that the window will fly out and cause an accident. have there been other complaints of this problem? *jb | |||
| STRUCTURE - BODY | |||
| 07/10/2009 | 99000 | 1 | |
| The electric passenger door on my 2004 chevrolet venture has repeatedly closed with various children's body parts in its path. this closing has occurred when one child is getting into or out of the van and that child or another child has accidentally pushed the button to close the door, or when i have remotely pushed the button to close the door and one of the children has reached back in for something. the door does not stop, and crushes whatever is in it's path. fortunately i have been quick enough to avoid any serious injuries, but my children have been pretty bruised up and my seven-year-old daughter was cut by the door. *tr | |||
| STRUCTURE - BODY - DOOR | |||
| 11/03/2008 | 155000 | ||
| Tl*the contact owns a 2004 chevrolet venture. while driving approximately 35 mph, the passenger side door slid open without warning. the contact's child was seated next to the door at the time of the failure. she pulled over to the side of the road to shut the door, but it would not close. an hour later, the door was able to close. the dealer was notified and stated that the sensor board needed to be cleaned. the repairs were not performed on the vehicle. the manufacturer was notified and stated that there were no recalls relating to her vehicle. the current mileage was 160,000 and failure mileage was 155,000. | |||
| 10/04/2005 | 1 | ||
| 2004 venture power sliding door would not retract injuring consumer. sliding door does not stop when closing. *ts the consumer wrist was injured when the power sliding passenger door would not retract. the consumer contacted the manufacture who indicated that he door was operating within their specs. *nm | |||
| 02/01/2005 | 4 | 01/07/2005 | |
| 2004 chevy venture-this vehicle was our choice due to the connivance with two young children, now ages 2 and 3 years old. there have been several incidences in which my arm has been bruised by the power door mechanism. one of such incidences i had taken both children out of the car and was reaching back inside the rear left door to retrieve the diaper bag. somehow the door mechanism was triggered to close. i thought if i applied pressure to the door it would reverse however this mechanism is severely delayed. thus the door mechanism was not triggered to reverse until my arm was completely sandwiched between the door & door frame. by the time the door reversed my arm was sore and bruised. i have obviously learned to be very cautious with this door not to get a body part trapped in this door since that occasion. this cautiousness extends to being obsessive about my children and their ability to reach the door button & being able to have a limb obstructing the door. we make sure the children are immediately buckled into their car seats to ensure that they can not open and close the door. however the fact that i as a 23 year old adult has to apply considerable pressure to reverse the door worries me. one day i chose to test the door to see how much pressure i would have to apply to reverse the door i found that applying as much pressure with one hand as possible i was still unable to reverse the door until the door is with in 4 inches of the door frame requiring as much pressure as i would have to apply to operate a lawn mower. my children do not have this amount of strength in any limb of their bodies. if for some reason they would be in a situation where their limb would be obstructing this door they would no doubt suffer extreme injury. as a mother their safety rest on me and i feel that i am doing all i can to prevent an injury with this situation however i truly wish for this motorized mechanism to be thoroughly investigated. *nm | |||
| 04/02/2004 | 1 | ||
| Freedom of information act request regarding pruthvika patel vs. chevrolet & hertz.***transferred to tis***.*mr *nm the complainant represents a client who sustained right wrist injury on april 2, 2005 while she was a passenger in a 2004 chevrolet venture. the injury was incurred while she attempted to open the power sliding door. the complainant request a copy of all records from ntsb and nhtsa with respect to general motors recall of over 700,000 minivans. *nm | |||
| 01/15/2005 | 19000 | 1 | 01/04/2004 |
| Dt:the contacts states the gas tank scrapes the ground when two or more people sit in the rear seat of the vehicle. the dealership stated the vehicle had been damaged, causing this problem. the dealership repaired the heat shield that covers the gas tank. this did not correct the problem. the manufacturer was contacted, and they stated the rear springs were causing the scrapping. this would be repaired under warranty.*ak the door doesn't close properly. updated 01/19/06. *jb | |||
| 04/15/2004 | 5 | 03/30/2004 | |
| Dt: the sliding doors are unsafe, they are catching people in the middle of the doors. the door caught the owner's daughter 3 times in the doorway while trying to remove a child from the child seat. the doors are sliding closed, and when it hits a person it's not returning. the owners 3 year old was caught in the door, and the owner had to pull him loose. the other door was opening and closing by itself. if the owner has the remote in hand and accidently hits the remote door would start to close. if someone is in the doorway the door is not reversing itself. the owner has already talked to the dealer and the manufacturer. and no one is willing to take the time to help to fix the problem. the door closed on the 3 year old's body and head and then the door still didn't return back. the vehicle has been returned to dealer for repair 3 times. when this is happening the vehicle is turned off.*ak | |||
| 10/21/2004 | 1 | ||
| I was on a business trip in texas and we had rented a 2004 chevrolet venture minivan from hertz. on thursday we went to lunch, and i was sitting in the middle bench seat behind the front passenger. when i opened the door to get out, the automatic opener mechanism engaged. i was holding the door handle pulling the door open, the automatic opener pushed my elbow into my seat, and the opener continued to force the door open. with my arm trapped between the handle and the seat, the door twisted my wrist back until it broke one of my wrist bones. after that i was taken to the hospital and treated. the car was returned to hertz, and hertz was notified, and as far as i know they have taken no action. as far as i know there is no corrective action that gm has taken to remedy this problem with the venture. *jb | |||
| 11/05/2004 | 1 | ||
| We rented a 2004 chevy venture minivan from avis at phila airport. the minivan comes equipped with a remote-controlled power sliding door on the passenger side. we wondered if the door had an auto-reverse to prevent it from closing on something. we could imagine that with the remote control, someone on the driver side of the van or inthe driver's seat could close the door without seeing that there was a child, for example, sitting or lying across the doorway. so we decided to test it. we held a 1/2 inch thick stick against the doorframe and closed the door with the remote. if there is an auto-reverse, it did not operate! the door closed on the stick with such force that it pulled the stick out of the tester's hand and crushed the stick against the doorframe. imagine what it would do to a child's hand or leg! or neck, god forbid! what is this minivan doing on the market????*ak | |||
| 08/15/2004 | 52 | 2 | 08/14/2004 |
| Automatic sliding door on 2004 venture van...door is dangerous. i sometimes transport older people. i have had 2 near tragedies in the first 2 months i have owned vehicle. the last was when i went to the hospital to pick up a severely handicapped widow woman. when she started to make her exit she somehow must have had her right hand on door the handle and elbow part of arm on seat while door was opening. i could not hold the door back but was able to pull her arm free before it was broken. i reported this to general motors and to the dealer where i bought this vehicle on august 2004. they both told me that this is characteristic of this vehicle. *ak pe04064.*pco *jb | |||
| 09/15/2004 | 0 | 1 | 03/12/2004 |
| The automatic reverse safety feature of both power side sliding doors requires excessive force to activate. this results in potential serious injury to small children, weak adults or senior adults unable to exert enough force to activate the reversing mechanism. compare effort required to this safety feature in typical home garage doors or the honda odyssey for example. *jb | |||
| 07/10/2004 | 7 | 1 | 07/10/2004 |
| The sliding door doesn't stay locked in the open position, even if the vehicle is on a flat surface. this almost resulted in a toddler being crushed between the doors. the dealership was contacted and indicated that a sliding door attachment needed to be tightened. *ak the passengers left sliding door would not lock in place. *sc *jb | |||
| 05/27/2004 | 1 | ||
| Design flaw in 2004 chevrolet venture.*mr the consumer rented the van for a vacation. when the consumer child opened the power sliding door his elbow became stuck in the seat and he could not remove his hand from the door handle. the door continued to open and hyper-extended his right wrist. the child hear a few snaps and then was able to move away from the door. the child sustained a broken wrist. the consumer believes this door is poorly designed. *nm | |||
| 03/24/2004 | 1 | ||
| Consumer's arm became trapped in the automatic sliding door of vehicle.*mr the consumer could not remove her arm fast enough or stop the door from opening. as a result the consumer's arm was broken near the wrist. (rental vehicle). *nm pe04064.pco *tc *jb | |||
| 05/27/2004 | 100 | 1 | |
| 2004 chevrolet venture van. while stopped in a parking lot, my fourteen year old son opened the passenger side automatic side door using the interior handle. he kept his hand on the handle while it was opening. his arm (elbow) became stuck in the seat and he could not remove his hand from the door handle while the door was opening. the door continued to open and hyper-extended his right wrist. he heard a couple snaps and found a way to move away from the door. hes now wearing a cast. we took him to a local hospital and x-rays indicated that he fractured his right wrist.*ak pe04064.pco | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 08/14/2006 | 43000 | 2 | 04/30/2004 |
| Dt*: the contact stated the vehicle had brake problems for all four wheels. the vehicle was taken to the service dealer on 13 occasions. on the 9th visit, the manufacturer authorized a 72,000-mile warranty. on 8/14/2006, while driving 15 mph, the left rear sliding door fell off the roller track. the vehicle was being repaired at an authorized body shop. the manufacturer was notified. | |||
| 10/01/2004 | 24 | 08/30/2004 | |
| Automatic sliding door on driver side opens by itself. i will close the door using the keyless remote or the button on the inside of door frame but door will reopen. happens multiple times in a single attempt to close door. slope of vehicle is not a factor as it will reopen when van is parked on even ground. cold weather may be factor. there is always a loud kachunk as i assume the mechanism is trying to work. to finally get it to stop reopening in single incident, i will engage the lock or will turn off automatic option. have made numerous calls to dealer and have taken van in twice to be inspected. each time mechanics are not able to duplicate problem and end up cleaning the track and adjusting striker. i am concerned that the door is not latching properly and may pose danger of injury to my small children in accident.*ak | |||