Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VEHICLE SPEED CONTROL
309601/01/20043096A10010193All wheel drive 2,100-2,400 engine rpm moan/body boom noise. *sc11/04/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
03/10/201172512
 February 2009 - beginning of instrument cluster panel failure - gas guage not functioning. have documentation at mileage 72,512. consequence - forced to fill up at every gas purchase and track mileage until time for next fill up for over two years. never knew for certain how much gas was in the tank - very stressful. november 2010 - continuing cluster panel failure - speedometer malfunctioning until completely out by january 2011. consequence - unable to tell speed - unwilling to drive the vehicle long distances and full concentration required to judge speeds by other traffic. taken in march 2011 to local dealer, jim trenary, for replacement of cluster panel at my expense of over $550.00 - before i agreed to pay for the repair they assured me that they would flag the old panel for diagnosis into the reason guages failed as they would be sending it to gm to be rebuilt and resold. they would not give the old one to me unless i paid them for it. the report that i was consequently given of the cause for guage failures was that the speedometer was stuck at 100 mph and gas guage was stuck on empty. i wrote a letter to gm executive and was advised that they would be reimbursing me for no part of the repair cost. i was also told that they had no way of tracking my old panel as i was told by the dealer. i had done extensive research into defective stepper motors and class action lawsuits resulting in partial recalls and knew that they were performing a cover up of other models that were effected. that is why they were not cooperative in determining the cause of my guage failures.
09/23/200554000308/15/2004
 Dt: the caller said the vehicle accelerated without warning and intermittently. she said it happened in drive or reverse. dealer indicated they could not duplicate the problem. the caller was taking the vehicle to dealer for the third time to dealer . manufacturer said she should take the vehicle in when it was having the problem. the caller said she tries to take it to dealer when it was having the problem, but it did not do it when she got there. dealer said they could not do anything to the vehicle if they could not duplicate the problem. *ak
06/01/20043000710/25/2003
 While driving the van will stall and cut off completely. it needs to be put into park and restarted. it has just recently started to accelerate in a quick manner, and lets off of acceleration without consumer pushing gas pedal. *ak