Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ENGINE | ||||||
| PE12016 | CHRYSLER GROUP LLC | 06/18/2012 | 10/15/2012 | Engine stall | ||
| During pe12-016, chrysler identified a condition in model year (my) 2011 chrysler 200 and dodge avenger vehicles equipped with 3.6l engines that may result in engine stall when stopped or travelling at very low speeds.according to chrysler, this condition occurs when the powertrain control module (pcm) initiates a purge monitor check while the engine is at idle which can result in an overly rich vapor condition and cause the engine to stall while stopped.chrysler developed a software countermeasure to address the condition and has initiated a customer satisfaction campaign to reprogram the pcm on all affected vehicles. the bulletin was sent to dealers on september 28, 2012 and the owner letter mailing began on october 5, 2012.see the investigative file for copies of chrysler's bulletin and owner letter.the office of defects investigation (odi) analyzed complaints related to engine stall that were provided by chrysler or submitted to odi from consumers.the predominant failure mode identified involved stalling when stopped or travelling at low speeds.the complaint counts shown in this resume include incidents in which enough detail was available to verify the symptoms were related to the defect condition identified by chrysler.two complaints alleged engine stall resulting in collisions, one involving very minor damage and one involving a single vehicle road departure crash in which the vehicle was totalled.in the first incident, the vehicle stalled while stopped at an intersection and rolled back into a following vehicle resulting in a minor scratch in the rear bumper.in the second incident, the vehicle was totalled from damage sustained from striking a tree after failing to negotiate a sharp turn in wet road conditions.the police report does not include any references to stalling as a cause or contributor, but cites excessive speed entering the turn.although there was evidence or prior history with stalling when stopped, there is no evidence that engine stall was a factor in the crash.the condition that is causing the majority of stalling incidents in the subject vehicles occurs at a stop or very low speed and allows the vehicle to be restarted immediately.the condition represents a low risk to motor vehicle safety and is adequately addressed by chrysler's service campaign. this preliminary evaluation is closed.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers (odi nos.):10458865, 10458713, 10456385, 10456270, 10452622, 10452327, 10451870, 10451243, 10450745, 10450609, 10449370, 10448136, 10446374, 10443383, 10428753, 10463086, 10463085, 10462966, 10462908, 10462901, 10462851, 10462772, 10462720, 10462702, 10462691. | ||||||
| PE12016 | CHRYSLER GROUP LLC | 06/18/2012 | Engine stall | |||
| The office of defects investigation has received 15 complaints alleging incidents of engine stall in model year 2011 chrysler 200 vehicles equipped with 3.6l engine.all 15 incidents reported stalling without warning during low-speed decelerations such as braking for a stop sign or traffic light.a preliminary evaluation has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 09/07/2012 | 26931 | 1 | |
| While traveling on the highway at 70mph the engine just stopped with no warning. *tr | |||
| 09/07/2012 | 26931 | ||
| While traveling on the highway at 70mph the engine just stopped with no warning. | |||
| 05/02/2012 | 240 | 1 | |
| My new car stalled only a few days after i purchased it. i was at a stop light and i didn't know why i wasn't able to drive. i had to re-start my vehicle. since then it has stalled about 12 times in the last year; always when i'm at a stop light. one time i was in the middle of an intersection waiting to turn left and it stalled on me. the dealer installed a co-pilot after i escalated it and they were not able to diagnose it. the dealer called me on may 31, 2012 and told them that they would replace my car with a 2012 chrysler 200 convertible since it was unsafe for me to drive. he mentioned that the first few convertibles that were built in the early months seemed to have this problem. i received my new 2012 convertible on july 21 but i am still fighting with them to get my service and warranty contracts. *tr | |||
| 05/02/2012 | 240 | ||
| My new car stalled only a few days after i purchased it. i was at a stop light and i didn't know why i wasn't able to drive. i had to re-start my vehicle. since then it has stalled about 12 times in the last year; always when i'm at a stop light. one time i was in the middle of an intersection waiting to turn left and it stalled on me. the dealer installed a co-pilot after i escalated it and they were not able to diagnose it. the dealer called me on may 31, 2012 and told them that they would replace my car with a 2012 chrysler 200 convertible since it was unsafe for me to drive. he mentioned that the first few convertibles that were built in the early months seemed to have this problem. i received my new 2012 convertible on july 21 but i am still fighting with them to get my service and warranty contracts. | |||
| 03/29/2012 | 4000 | ||
| After stopping at a light, i started to make a left turn on a slight decline. the car stalled out and i began rolling into the intersection until i realized i had no power. the car stalled on two other occasions at later dates also from a stop. | |||
| 06/08/2012 | 3400 | ||
| The electrical system started to cut in and out while driving down the highway. as i started to slow down for a stop light the vehicle lost all power. the engine died and there was no lighting. this happened at night and the car could not even turn on the hazard lights. after 15 minutes the car regained power and staryed. the navigation system was not functioning....it was just a bright white screen. after idling for 10-15 more minutes. i shut the car off and restarted it. it has been normal for the paat week. | |||