Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
07/18/2012800
 Tl- the contact owns a 2011 chrysler 200 convertible. the contact stated that the head lights were too dim which prevented her from seeing objects in front of her while driving at nigh. the vehicle was taken to the dealer who decided to adjust the lights. the contact mentioned that the remedy failed to repair the problem. the vehicle was not repaired. the manufacturer was made aware of the failure who did not offer any assistance since they were unable to alter the vehicles design. the failure mileage was 800. pmb
07/18/2012800
 Tl- the contact owns a 2011 chrysler 200 convertible. the contact stated that the head lights are too dim. the contact stated that when she drove the vehicle at night time she could not see objects in front of her. the vehicle was taken to the dealer for inspection and they adjusted the lights but they were still to dim. the vehicle was not repaired. the manufacturer was notified and they stated that was how the vehicle was designed. the failure mileage was 800. ap
03/30/2012180000
 Tl* the contact owns a 2011 chrysler 200 convertible. the contact was driving approximately 30 mph and the headlights failed to illuminate properly. the failure recurred whenever the headlights were activated. the vehicle was taken to an authorized dealer where they advised the contact that the headlights were operating as designed. the manufacturer was not notified of the problem. the approximate failure mileage was 180,000.
03/30/2012180000
 Tl-the contact owns a 2011 chrysler 200 convertible. the contact was driving approximately 30 mph and the headlights failed to illuminate properly. the failure recurred whenever the headlights were activated. the vehicle was taken to an authorized dealer where they advised the contact that the headlights were operating as designed. the manufacturer was not notified of the problem. the approximate failure mileage was 180,000. kmj
03/30/2012180000
 Tl-the contact owns a 2011 chrysler 200 convertible. the contact was driving at night approximately 30 mph and the headlights failed to illuminate the entire road. the failure occurred whenever the headlights were activated. the vehicle was taken to an authorized dealer and they stated the headlights operated as designed. the manufacturer was not notified of the problem. the approximate failure mileage was 180,000. js
07/24/2011
 Headlights inadequate -only illuminates about 2or3 car lengths ahead with a distinct drop off of vision . highly unsafe as driver cannot see further up highway. especially unsafe at upper speeds as you are outrunning your head lights. dealer says this is normal for projected beam headlamps.dealer tech acknowledged as unsafe condition.
EXTERIOR LIGHTING - HEADLIGHTS
08/19/2011104/30/2011
 2011 chrysler 200 limited convertible. consumer writes in regards to headlamp safety issue *tgw the consumer stated she took the vehicle to the dealer to have the headlamps adjusted. the consumer stated she could not see ahead while driving at night. the dealer was unable to find a way to adjust them. chrysler informed the consumer, there was no adjustment for lamps for the vertical position. it was explained to the consumer that halogen projector headlamps shined differently than the reflective headlamps. *jb