Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| CSN-M33 | 09/01/2012 | 10048060 | Dodge/chrysler: see document search button for owner letter. the software, for powertrain control module (pcm) had been inadvertently programmed, while engine is idling, to initiate purge monitor check and may cause engine to stall whil | 12/11/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 12/03/2012 | 1 | ||
| 2011 chrysler 200. consumer writes in regards to vehicle engine cutting off while driving. *smd the consumer stated the dealer was unable to find a problem. *jb | |||
| 10/27/2012 | 13500 | 1 | |
| Car stalled on the throbs neck expressway while sitting in heavy traffic. when i got the car started again it initially wouldn't move. when i did make off the highway the car shut off on me completely. i barely made ut back to new jersey in the car because the car struggled to accelerate & move all the way home.check engine light is on as well as several other lights on the dash board. i had my entire family in the car that night (2 kids; husband & mother in law). i have been to the dealership 5 times to this issue & its not bern solved yet. this is my second complaint about this car to the nhtsa this time is more urgent because this car stalled in heavy traffic on a major highway this could've ended so badly. *tr | |||
| 10/27/2012 | 13500 | ||
| Car stalled on the throbs neck expressway while sitting in heavy traffic. when i got the car started again it initially wouldn't move. when i did make off the highway the car shut off on me completely. i barely made ut back to new jersey in the car because the car struggled to accelerate & move all the way home.check engine light is on as well as several other lights on the dash board. i had my entire family in the car that night (2 kids; husband & mother in law). i have been to the deslership 5 times tor this issue & its not bern solved yet. this is my second complaint about this car to the nhsta this time is more urgent because this car stalled in heavy traffic on a major highway this could've ended so badly. | |||
| 03/01/2012 | 8000 | ||
| Tl-the contact owns a 2011 chrysler 200. the contact stated that while stopped at a stop light, the vehicle suddenly stalled. the vehicle was towed to the dealer for a diagnostic test. the technicians were unable to diagnose the failure. the failure occurred a second time and was taken back to the dealer. the technicians were still unaware of the cause of the failure. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 8,000. sm. | |||
| 03/01/2012 | 8000 | ||
| Tl- the contact owns a 2011 chrysler 200. while stopped at a stop light the vehicle suddenly stalled. the vehicle was towed to the dealer for diagnostic. the technicians were unable to diagnose the failure. the failure occurred a second time and was taken back to the dealer. the technicians were still unaware of the cause of the failure. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 8,000. da | |||
| 06/01/2012 | 15500 | ||
| While at a stop light the engine shut off without warning. we could not get it to restart. but the radio and the windows worked. when we would attempt to restart the engine light and the electrical light came on. we had to have the towed to the dealer. the dealer could not find anything wrong since there were no codes and they could not recreate the problem. | |||
| 08/02/2011 | 50 | ||
| While driving this car has stauled on 5 separtate occasions. once in front of an 18 wheeler, there was no collision but it was close. one in an intersection as i went through a light in multiple lanes of traffic, once while pulling into trafic around a busy corner, once in a parking lot while attempting to part, and once on a county road. i notified chrystler they refuse to replace the vehicle stateing it does not fall within the lemon law guide lines. they are completley aware of the problem and yet i am still force to own and pay for a vehicle that is not safe to drive and may put my life in danger. | |||
| 06/03/2011 | 7534 | ||
| 3/08/2011-car was purchased in ga.. headlight indicator light on all the time when car is running. 5/26/2011-left on an extended vacation across country to ca. 6/1/2011 smelled like wire burning, we lost all gauges and controls on steering wheel, radio loud pop just before the power loss. 6/2/2011-contacted dealer in ga. advised to stop in bakersfield, ca. to have car checked 6/3/2011-bakersfield dealership deleted the code knowing we were going to merced, ca before fixing the car. 6/6/2011-car in shop in merced ca. 6/10/2011-steering column bezel was broken when we picked car up, part was ordered immediately. 6/15/2011-we were notified they sent wrong color for bezel. were told by chrysler assistance, they would order correct part & have it waiting in ga. when we returned home. 6/30/2011-home, no part waiting. took almost a month to get bezel. 8/10/2011-bezel replaced in ga . 8/3/2011-turn signals malfunctioning, headlights wouldn't come on after entering a tunnel while on automatic. 8/10/2011-car back to ga. for repair. repair not completed until 9/7/2011. 2/29/2012-lost all power to steering wheel controls, no power to deploy airbag if involved in crash. 3/2/2012- back to ga. for repair. 3/9/2012-shop manager called to check on car. 3/12/2012-shop manager called to check on car. while talking to him, after told him we weren't driving car due to airbag concerns till problem was solved, he stated he wouldn't drive car either due to possible airbag safety concerns. 3/20/2012-chrysler requested we take car to dealer to be driven for unspecified amount of time to see if car will duplicate any of malfunctions. unreasonable request, no offer to provide car while this is going on & mileage is now at 34886. feel they are trying to get mileage past warranty before issue is resolved. | |||
| 08/02/2011 | 50 | ||
| While driving this car has stauled on 5 separtate occasions. once in front of an 18 wheeler, there was no collision but it was close. one in an intersection as i went through a light in multiple lanes of traffic, once while pulling into trafic around a busy corner, once in a parking lot while attempting to part, and once on a county road. i notified chrystler they refuse to replace the vehicle stateing it does not fall within the lemon law guide lines. they are completley aware of the problem and yet i am still force to own and pay for a vehicle that is not safe to drive and may put my life in danger. | |||
| 06/03/2011 | 7534 | ||
| 3/08/2011-car was purchased in ga.. headlight indicator light on all the time when car is running. 5/26/2011-left on an extended vacation across country to ca. 6/1/2011 smelled like wire burning, we lost all gauges and controls on steering wheel, radio loud pop just before the power loss. 6/2/2011-contacted dealer in ga. advised to stop in bakersfield, ca. to have car checked 6/3/2011-bakersfield dealership deleted the code knowing we were going to merced, ca before fixing the car. 6/6/2011-car in shop in merced ca. 6/10/2011-steering column bezel was broken when we picked car up, part was ordered immediately. 6/15/2011-we were notified they sent wrong color for bezel. were told by chrysler assistance, they would order correct part & have it waiting in ga. when we returned home. 6/30/2011-home, no part waiting. took almost a month to get bezel. 8/10/2011-bezel replaced in ga . 8/3/2011-turn signals malfunctioning, headlights wouldn't come on after entering a tunnel while on automatic. 8/10/2011-car back to ga. for repair. repair not completed until 9/7/2011. 2/29/2012-lost all power to steering wheel controls, no power to deploy airbag if involved in crash. 3/2/2012- back to ga. for repair. 3/9/2012-shop manager called to check on car. 3/12/2012-shop manager called to check on car. while talking to him, after told him we weren't driving car due to airbag concerns till problem was solved, he stated he wouldn't drive car either due to possible airbag safety concerns. 3/20/2012-chrysler requested we take car to dealer to be driven for unspecified amount of time to see if car will duplicate any of malfunctions. unreasonable request, no offer to provide car while this is going on & mileage is now at 34886. feel they are trying to get mileage past warranty before issue is resolved. | |||
| 08/02/2011 | 50 | ||
| While driving this car has stauled on 5 separtate occasions. once in front of an 18 wheeler, there was no collision but it was close. one in an intersection as i went through a light in multiple lanes of traffic, once while pulling into trafic around a busy corner, once in a parking lot while attempting to part, and once on a county road. i notified chrystler they refuse to replace the vehicle stateing it does not fall within the lemon law guide lines. they are completley aware of the problem and yet i am still force to own and pay for a vehicle that is not safe to drive and may put my life in danger. | |||
| 06/03/2011 | 7534 | ||
| 3/08/2011-car was purchased in ga.. headlight indicator light on all the time when car is running. 5/26/2011-left on an extended vacation across country to ca. 6/1/2011 smelled like wire burning, we lost all gauges and controls on steering wheel, radio loud pop just before the power loss. 6/2/2011-contacted dealer in ga. advised to stop in bakersfield, ca. to have car checked 6/3/2011-bakersfield dealership deleted the code knowing we were going to merced, ca before fixing the car. 6/6/2011-car in shop in merced ca. 6/10/2011-steering column bezel was broken when we picked car up, part was ordered immediately. 6/15/2011-we were notified they sent wrong color for bezel. were told by chrysler assistance, they would order correct part & have it waiting in ga. when we returned home. 6/30/2011-home, no part waiting. took almost a month to get bezel. 8/10/2011-bezel replaced in ga . 8/3/2011-turn signals malfunctioning, headlights wouldn't come on after entering a tunnel while on automatic. 8/10/2011-car back to ga. for repair. repair not completed until 9/7/2011. 2/29/2012-lost all power to steering wheel controls, no power to deploy airbag if involved in crash. 3/2/2012- back to ga. for repair. 3/9/2012-shop manager called to check on car. 3/12/2012-shop manager called to check on car. while talking to him, after told him we weren't driving car due to airbag concerns till problem was solved, he stated he wouldn't drive car either due to possible airbag safety concerns. 3/20/2012-chrysler requested we take car to dealer to be driven for unspecified amount of time to see if car will duplicate any of malfunctions. unreasonable request, no offer to provide car while this is going on & mileage is now at 34886. feel they are trying to get mileage past warranty before issue is resolved. | |||
| 10/10/2011 | 7900 | ||
| I first got the chrysler 200m in june 2011. two days after purchasing i was stopped at a red light and once it turned green i tried to go the car and had no gas, no brakes, and i was unable to put on my hazard llights. the car had completely shut off on me until i placed the car in park, turn the key to the off position, and then restarted the car. my second incident happened when i was stopped at a red light about to take a left. once the light turned green i proceeeded to go and then i had complete engine failure again; while in the middle of an intersection. i lost my gas, my brakes, power steering, my radio shut off, and was not able to use my hazards again. i had to place the car in park and once again restart it for the car to turn back on for me to be able to move out of the way of oncoming traffic. i then brought the car to the dealerhsip where it stayed for one week; they said they were unable to duplicate the problem and therefore couldn't find the cause. the dealership has not given me back the vechile and requested they drive the car with me to rule out operator error. | |||
| 10/29/2009 | 4862 | ||
| I purchased the vhcile new on june 7, 2011. on september 29, 2011, while driving the vehicle on city streets and stopped at a traffic signal, the vehicle had a complete electrical system failure. i was unable to even turn on the hazard warning signals. the vehicle was completely without any power what so ever. this lasted about one to three minutes and the vehicle came back to life. on september 30, 2011, twice the vehicle had two (2) complete electrical failures while driving on city streets. each time this failure lasted one to three minutes and the vehicle came back to life. october 3, 2011, the vehicle was towed to the chrysler dealership. october 4, 2011 at approximately 9:00 am, the delaership advised that they could not find any cause for the electrical failure and released the vehicle back to me. this same day (october 4, 2011) i drove the vehicle on the freeways in southern california and at a speed of approximately 65 mph, the vehicle had another complete electrical failure. i had no power assist in steering or braking, the motor was dead, all instruments were black, complete loss of electrical. i was able to maintain control of the vehicle for approximately three to five seconds and then the vehicle came back to life. as a results of this incident, the radio system when it came back to life was damaged by the electrical system failure and i then took the vehicle to the same dealership to show them proof that this vehicle has a very dangerous problem with its electrical system. the dealership is once again trying to identify and correct the problem. i am sure that the reader of this complaint can understand how serious this problem is and the danger this problem presents to the public. as a rsults of this vehicles electrical problem, i was almost rear ended by a semi-tractor trailer rig. | |||