Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EXTERIOR LIGHTING | |||
| 07/15/2011 | 100 | ||
| Tl- the contact owns a 2011 chrysler 200. the contact stated that while driving approximately 35 mph on a curved road, the road became difficult to see because the low beam headlights illuminated downward instead of upward. the vehicle was taken to the dealer twice. the technician advised that the low beam lights were operating as designed. the vehicle was not repaired. the approximate failure mileage was 100. kmj | |||
| 07/15/2011 | 100 | ||
| Tl- the contact owns a 2011 chrysler 200. when driving approximately 35 mph on a curbed road the contact stated it became difficult to see the road because the low beam headlights illuminated straight down instead of upward. the vehicle was taken to the dealer two different times. the technician stated the low beam lights were operating as designed. the vehicle was not repaired. the approximate failure mileage was 100. da | |||
| 11/17/2012 | 13000 | ||
| We recently purchased this vehicle and when we drove home on our rural roads we noted the headlights on low beam do not provide proper vision going uphill, illumination literally cuts off a short distance in front of you. this is extremely dangerous and using high beam is not always possible with on coming traffic yet there are still dead spots where you cannot see far enough ahead of you to avoid an animal, child or object in time to react. | |||
| 07/11/2011 | 1 | ||
| The safety issue of the headlamps not giving light enough distance. talking with nhtsa, i was told that other manufacturers have the same complaints. chrysler vp even suggest i look into getting different headlamps but they would not install them on my car or put it in writing. *tr | |||
| 07/11/2011 | |||
| The safety issue of the headlamps not giving light enough distance. talking with nhtsa, i was told that other manufacturers have the same complaints. chrysler vp even suggest i look into getting different headlamps but they would not install them on my car or put it in writing. | |||
| 09/03/2012 | 24000 | ||
| This is not a one time occurrence. with the low beam headlights on it is like a curtain over the road and is constantly moving. one minute you can see 300' and the next instant you can't see 40' in front of you. this is on a two lane road where their are not lights going up and down hills and curves. never in my 55 years of driving have i ever seen anything like this. i have had it into dealer and they adjusted the low beams up but, the problem still happens. i have also reported it to chrysler and they just say they will get back with me. it is very dangerous and will cause a wreck. i don't like driving it at night at all. | |||
| 03/02/2012 | 17400 | ||
| Tl-the contact owns a 2011 chrysler 200. the contact stated that the headlights did not provide sufficient lighting. the contact also stated that unless the high beams were activated, the field of vision was very narrow and only extended about twenty feet. the contact took the vehicle to the dealer and was advised to purchase brighter headlights. the contact was also informed by an auto parts store that there were no brighter headlights made for that vehicle. the failure mileage was 17,400 and the current mileage was 18,000. sm. | |||
| 03/02/2012 | 17400 | ||
| Tl- the contact owns a 2011 chrysler 200. the contact stated that the headlights do not give enough lighting. the contact stated that unless the high beams are on sight is about 20 feet and there is not lighting that spreads out to the side. the contact took the vehicle to the dealer and was told to purchase brighter headlights. the contact was told by an auto parts store that there are no brighter headlights made for that vehicle. the failure mileage was 17,400 and the current mileage was 18,000.rl | |||
| 02/29/2012 | 200 | ||
| Tl- the contact owns a 2011 chrysler 200. the contact stated that whenever the headlights were activated, the low beam headlights would only illuminate 20 feet ahead of the vehicle. the vehicle was taken to the dealer where the contact was informed that the headlights were working as designed. the current and the failure mileages were 200. kmj | |||
| 02/29/2012 | 200 | ||
| Tl- the contact owns a 2011 chrysler 200. whenever the contact uses the headlights at night the contact noticed that the low beam headlights would only illuminate a view of 20 feet ahead of the vehicle. the vehicle was taken to the dealership where the contact was informed that the headlights were working properly. the current and failure mileages are 200. bml | |||
| 10/02/2011 | 8000 | ||
| Tl* the contact owns a 2011 chrysler 200. the contact stated that the external headlights failed and provided very minimal illumination. the dealer and manufacturer were notified, but denied any assistance with repairs to the failure. the vehicle was not repaired. the failure mileage was 8,000 and the current mileage was 10,000. | |||
| 10/02/2011 | 8000 | ||
| Tl- the contact owns a 2011 chrysler 200. the contact stated that the external headlights failed and provided very minimal illumination. the dealer and manufacturer were notified, but denied any assistance with repairs to the failure. the vehicle was not repaired. the failure mileage was 8,000 and the current mileage was 10,000. kmj | |||
| 10/02/2011 | 8000 | ||
| Tl- the contact owns a 2011 chrysler 200. the contact stated that it was difficult while the external headlights were turned on. the dealer and manufacturer were notified, but denied any assistance with repair to the failure. the vehicle was not repaired. the failure mileage was 8,000 and the current mileage was 10,000. nw | |||
| 04/01/2011 | 66 | ||
| Tl* the contact owns a 2011 chrysler 200. the contact stated that the exterior headlight would shutter when the vehicle would travel downhill, making it difficult to see at night. the dealer and the manufacturer were notified, but denied any assistance with repairs to the vehicle. the vehicle was not repaired. the failure mileage was 66 and the current mileage was 9,179. | |||
| 09/16/2011 | 400 | ||
| Tl* the contact owns a 2011 chrysler 200. while driving approximately 45 mph, the headlights were activated but failed to illuminate properly. the vehicle was taken to the dealer four times for the failure. the dealer advised that the headlights functioned as designed. the manufacturer was notified of the continuous problem. the approximate failure mileage was 400. | |||
| 04/01/2011 | 66 | ||
| Tl* the contact owns a 2011 chrysler 200. the contact stated that the exterior headlight would shutter when the vehicle would travel downhill, making it difficult to see at night. the dealer and the manufacturer were notified, but denied any assistance with repairs to the vehicle. the vehicle was not repaired. the failure mileage was 66 and the current mileage was 9,179. | |||
| 09/16/2011 | 400 | ||
| Tl* the contact owns a 2011 chrysler 200. while driving approximately 45 mph, the headlights were activated but failed to illuminate properly. the vehicle was taken to the dealer four times for the failure. the dealer advised that the headlights functioned as designed. the manufacturer was notified of the continuous problem. the approximate failure mileage was 400. | |||
| 04/01/2011 | 66 | ||
| Tl- the contact owns a 2011 chrysler 200. the contact stated that the exterior headlight would shutter when the vehicle would travel downhill, making it difficult to see at night. the dealer and the manufacturer were notified, but denied any assistance with repairs to the vehicle. the vehicle was not repaired. the failure mileage was 66 and the current mileage was 9,179. kmj | |||
| 09/16/2011 | 400 | ||
| Tl-the contact owns a 2011 chrysler 200. while driving approximately 45 mph, the headlights were activated but failed to illuminate properly. the vehicle was taken to the dealer four times for the failure. the dealer advised that the headlights functioned as designed. the manufacturer was notified of the continuous problem. the approximate failure mileage was 400. kmj | |||
| 04/01/2011 | 66 | ||
| Tl- the contact owns a 2011 chrysler 200. the contact stated that the exterior headlight would shutter when the vehicle would travel downhill, making it difficult to see at night. the dealer and the manufacturer were notified, but denied any assistance with repairs to the vehicle. the vehicle was not repaired. the failure mileage was 66 and the current mileage was 9,179. kmj | |||
| 09/16/2011 | 400 | ||
| Tl-the contact owns a 2011 chrysler 200. while driving approximately 45 mph, the headlights were activated but failed to illuminate properly. the vehicle was taken to the dealer four times for the failure. the dealer advised that the headlights functioned as designed. the manufacturer was notified of the continuous problem. the approximate failure mileage was 400. kmj | |||
| 04/01/2011 | 66 | ||
| Tl- the contact owns a 2011 chrysler 200. the contact stated that the exterior headlight would shutter when the vehicle would go down hill, making it difficult to see at night. the dealer and manufacturer were notified, but denied any assistance with repair to the failure. the vehicle was not repaired. the failure mileage was 66 and the current mileage was 9,179. nw | |||
| 09/16/2011 | 400 | ||
| Tl-the contact owns a 2011 chrysler 200. while driving approximately 45 mph, the headlights were activated, however they failed to illuminate the entire road which reduced the visibility. the vehicle was taken to the dealer on four separate occasions for the similar failure who stated the headlights functioned as designed. the manufacturer was notified of the continuous problem. the approximate failure mileage was 400. js | |||
| 10/10/2011 | 600 | ||
| Tl* the contact owns a 2011 chrysler 200. while parked the contact noticed that the illumination of the headlights was very limited and would not allow him to see the roadway. the vehicle was taken to the dealer for diagnostics. the technician stated the headlights would be adjusted but the failure continued. the vehicle was not repaired. the approximate failure mileage was 600. | |||
| 10/22/2011 | 100 | ||
| This not a one-time occurrence. the headlight light has a very narrow height. it is literally like a curtain over the road and is constantly moving up and down with the variations in the road. one moment you can see 500 feet ahead and the next you can't see 50 feet (i am not exaggerating). it's not just that the light is dimmer the higher up you look, it hardly exists at all. this car is not driveable at night under any circumstances. it is very dangerous and will cause a wreck. | |||
| 10/10/2011 | 600 | ||
| Tl- the contact owns a 2011 chrysler 200. while parked the contact noticed that the illumination of the headlights was very limited and would not allow him to see the roadway. the vehicle was taken to the dealer for diagnostics. the technician stated the headlights would be adjusted but the failure continued. the vehicle was not repaired. the approximate failure mileage was 600. kmj | |||
| 10/22/2011 | 100 | ||
| This not a one-time occurrence. the headlight light has a very narrow height. it is literally like a curtain over the road and is constantly moving up and down with the variations in the road. one moment you can see 500 feet ahead and the next you can't see 50 feet (i am not exaggerating). it's not just that the light is dimmer the higher up you look, it hardly exists at all. this car is not driveable at night under any circumstances. it is very dangerous and will cause a wreck. | |||
| 10/10/2011 | 600 | ||
| Tl- the contact owns a 2011 chrysler 200. while parked the contact noticed that the illumination of the headlights was very limited and would not allow him to see the roadway. the vehicle was taken to the dealer for diagnostics. the technician stated the headlights would be adjusted but the failure continued. the vehicle was not repaired. the approximate failure mileage was 600. kmj | |||
| 10/22/2011 | 100 | ||
| This not a one-time occurrence. the headlight light has a very narrow height. it is literally like a curtain over the road and is constantly moving up and down with the variations in the road. one moment you can see 500 feet ahead and the next you can't see 50 feet (i am not exaggerating). it's not just that the light is dimmer the higher up you look, it hardly exists at all. this car is not driveable at night under any circumstances. it is very dangerous and will cause a wreck. | |||
| 10/10/2011 | 600 | ||
| Tl- the contact owns a 2011 chrysler 200. while parked the contact noticed the headlights illumination was very limited and would not allow him to see. the vehicle was taken to the dealer for diagnostics. the technician stated the headlights would be adjusted. the failure continued. the vehicle was not repaired. the approximate failure mileage was 600. ds | |||
| 10/22/2011 | 100 | ||
| This not a one-time occurrence. the headlight light has a very narrow height. it is literally like a curtain over the road and is constantly moving up and down with the variations in the road. one moment you can see 500 feet ahead and the next you can't see 50 feet (i am not exaggerating). it's not just that the light is dimmer the higher up you look, it hardly exists at all. this car is not driveable at night under any circumstances. it is very dangerous and will cause a wreck. | |||