Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 0800107 | 02/07/2007 | 10021599 | Passenger air bag deactivation. *kb | 06/11/2007 | |
| 0803205 | 01/03/2006 | 0800107 | 10016171 | Daimlerchrysler corporation is now offering a passenger airbag deactivation wiring package. to include 2006 chrysler town and country and 300/touring. *tt | 09/01/2005 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 08/23/2012 | |||
| I was driving with the a/c on and it just completely shut down. the air conditioning does not work at all now, wont light up or anything. since this has happened, the air light has been on as well. | |||
| 05/12/2005 | 1200 | ||
| Tl*the contact has had air bag problems since purchasing the vehicle. the vehicle was repaired 10 times; however, the failure continued to occur. the first failure occurred on may 12, 2005 and the vehicle was purchased may 10, 2004. the vehicle was involved in a crash 1 year ago and the air bags did not deploy. the air bag has never deployed on it's own; yet, the air big light is illuminating intermittently. the failure mileage was 2100 and the current mileage was 17700. | |||
| 08/30/2009 | 47289 | 1 | |
| My passenger air bag is not working in my 2005 chrysler 300c. *tr | |||
| 03/19/2009 | 35000 | 1 | |
| I have 2005 chrysler 300c, the air bag connection goes bad due to an automatic telescoping steering wheel, its a very expensive fix and an engineering flaw not to mention a safety issue, this problem appear to be to be popping up on many 2005 chrysler 300c. *tr | |||
| 01/15/2008 | 50000 | 2 | 05/30/2004 |
| Second time airbag light has come one; with barely 40,000 miles on the car, clock spring ad airbag computer had to be replaced; every time i go in the dealer for service, there is another chrysler 300 getting a new clock spring; how can we tolerate airbag systems that last less than 2 years and the dealer wants to charge us$800 every time. *tr | |||
| 02/11/2008 | 2 | 12/27/2004 | |
| The vehicle was hit in a head-on collision and the airbag(s) failed to come out. the consequences extensive damage to the vehicle and i sustained an injury. so far the vehicle is still being evaluated for repairs, but no recalls have been received on the vehicle involved in the crash. *tr | |||
| 11/11/2007 | 32000 | 1 | 12/09/2006 |
| Tl*the contact owns a 2005 chrysler 300. while driving 35 mph, the contact crashed into another vehicle on the front passenger side of the vehicle. the entire front end of the vehicle was damaged. none of the air bags deployed and the seat belts failed to properly secure the contact. as a result, he struck the instrument panel. he did not notice any warning lights prior to the crash. the contact filed a formal complaint with the manufacturer. the current and failure mileages were 32,000. | |||
| 09/28/2007 | 40000 | 2 | 01/28/2005 |
| Warning light for air bags came on and would not go off. on june 1st 2007 i took the car to the dealer. they told me it was an electrical component and would be covered under my supplemental warranty. the repair order lists the following work as being performed: 41706 clockspring 2.00 the tech read dtc present in the orc for driver's squibb 1 open. the tech performed diag as per services information and verified the failure. the tech removed and replaced the clockspring, recalibrated the steering angle sensor, cleared the dtc and test drove the vehicle. only 3 months later in september of 2007 the air bag warning light again stayed on. i took the car back to the same dealer and i was told that this time it wasn't an electrical problem but the air bag itself, since my supplemental policy did not cover air bags i would have to pay the entire $650.00 myself. the diagnosis on the work order read: 46765 found code b1b02 in orc module 1.00 diagnosed and found internal short in drivers airbag. need to replace airbag assembly. this car has 46,000 miles on it and is only 2 years old. i am worried about the integrity of the air bags and i understand there have been many other complaints other than my own about airbag problems with this type vehicle. *jb | |||
| 04/03/2007 | 12000 | 5 | 05/30/2004 |
| I have a chrysler 300 2005. i have had the air bag system repaired 5 times. contacts, connectors and at least two cables have been replaced. is there a recall on this. how can i be sure it is working? *jb | |||
| 11/27/2006 | 37000 | 1 | 02/26/2005 |
| Dt*: the contact stated intermittently, the air bag light illuminated indicating the air bags were inoperable. the vehicle had been to the dealer on four occasions where the ground wire was checked, the clock spring and wiring harness were replaced, the wires were inspected, and the ignition switch was replaced however, the problem persisted. | |||
| 12/22/2005 | 17000 | 2 | 12/20/2004 |
| Dt*: the contact stated while driving at 50 mph the accelerator pedal became stuck in the depressed position which resulted in an accident with another vehicle. there was severe damage to the chassis of both vehicles. however, the air bags of the contact's vehicle did not deploy. it was taken to a service dealer but the mechanic was unable to duplicate the problem with the accelerator pedal. also, the vehicle continuously pulled to the right and required excessive force to keep the vehicle moving straight. the vehicle was taken to service dealer where the tires were rotated. shortly after the tire rotation, the tread became completely worn. the mechanic determined the suspension was the cause of the problem. | |||
| 12/09/2004 | 10709 | 9 | 05/03/2004 |
| Bought a chrysler 300 touring on march 3,2004 i've had the following problems: 12-09-04 recall d50 radiator isolator brackets, recall d51 antifreeze concentration level, noise coming from dash around the defroster advised nothing could be done for rattling. engine light comes for a few days then goes off. unknown reasons. 12-18-04 passenger air bag light stays on - system recalibrated. 12-21-04 passenger air bag light on a second time - system recalibrated a second time. 10-12-05 vin number covered by dashboard - cut a rearranged pad problem corrected. 12-22-05 driver side airbag light stays on - circuit 1 code clock spring defect - replaced clock spring. 12-23-05 driver side air bag light on a second time. had to wait until after christmas for service. told by dealership (dodge country, tx) they would not provide a rental car which is a part of the warranty because the vehicle is operative and would not be responsible if the air bags accidentally deploys while operating the vehicle. vehicle parked until 12-30-05 clock spring replaced a second time. 1-18-06 rear drivers side window would not roll down 50% of the time. loud squeaking and rattling sound coming from rear of vehicle. abs and electronic stability light on. vehicle can't be seen for service until 1-23-05 by dealership. vehicle parked until dealership can pick it up. *nm | |||
| 08/05/2005 | 4000 | 4 | 03/24/2005 |
| Dt: the contact stated heard clanking sound from the rear end. contacted the dealership, and they said the transmission was going out. after they fixed the transmission 2000 miles later it went out again. he asked the dealership for a new transmission. after the initial time of fixing the transmission they didn't clean the transmission with a lint free cloth so it caused the transmission to clog up, causing the vehicle to stall. the second time to repair the transmission the parts will not be available until november 2005. the brake light comes on intermittently. . a technical service bulletin was issued concerning steering. the vehicle pulls to the right, after being fixed it pulled to the left. t he talked to the dealership about the air bag light coming on. they put it on a machine. he was told that there was a sensor that had to be replaced. they had to get the parts off the assembly line because they didn't have the parts to fix this vehicle.*ak | |||
| 01/15/2005 | 15000 | 4 | 05/15/2004 |
| The vehiclewas brought to freehold chrysler for service for the engine light coming on, not shifting properly, hesitation, left and right side molding coming off, trunk latch broken and car pulling to the right. freehold chrysler stated they could not duplicate the problems and found no codes and the wheel alignment was done at a cost to me of $95.00,molding and trunk latch was replaced. we then brought the car back again for pulling to the right about 1 week later and again the told us it was fixed.the vehicle was not pulling as much but still was. about 2 weeks later the car was red lining, not shifting and stalling on her. we brought the car to eatontown chrysler in which they found a transmission solenoid to be bad and replaced it. we then started to experience electrical problems such as rear window not working all the time and air bag light sometimes flashing on and off while driving and again hesitation when stating from stop. also the moon roof interior shade opens to about an inch after driving to vehicle for about a week. we contacted freehold chrysler about these problem and the previous wheel alignment and made an appointment for may 3, 2005. now its may 8th and we have approx. 20,000 on the vehicle and we are being told the wheel alignment was completed based on a service bulletin and at no cost to us, even though we paid $95.00 originally, and the rest of the problems cannot be duplicated and there's nothing else they could do. i contacted the chrysler corp. service center at 18009921997 and spoke to numerous people in reference to these problems and was told to take the car to another dealership and there's nothing else that they could do. | |||
| 11/12/2004 | 3703 | 5 | 08/18/2004 |
| Steering wheel vibrates speedometer goes from 65 to 40 engine light comes and stays on dates 2/24/05 4/1/25 4/11/05 4/25/05 the dealer wanted the consumer to continue driving the vehicle without determining what the problem was. the only the thing that they were willing to do was change the sparks plugs. *jb there was also a whistling noise while on the freeway. the windshield was removed an re-installed. *sc the air bag light illuminated on several occasions *jb | |||
| 03/28/2005 | 5 | 07/30/2004 | |
| Air bag light comes on and stays on occassioally. | |||
| 12/10/2004 | 500 | 8 | 09/18/2004 |
| Since the vehicle was delivered we have had electrical problems plus a recurrent air bag light problem. the vehicle which is leased and used by our mayor has been back for the same air bag light a minimum of 8 times. the vehicle is presently at the dealer again for the same problem. we have even taken it to a different dealer with the same results.this vehicle is a 2005 chrysler 300c. *ak | |||
| 11/07/2004 | 4000 | 1 | |
| Consumer stated vehicle was in a collision while driving 30-35 mph. it was hit on the driver's side, and the air bags failed to deploy. consumer contacted the manufacturer, who said if the vehicle was not hit in the grill air bags will not deploy. *ak | |||
| AIR BAGS - FRONTAL | |||
| 05/11/2008 | 93240 | 1 | |
| There was really no events to this failure, it's just something that 2005 chrysler 300's are known for. one day, for no apparent reason, the airbag light turned on in my car and i tried taking off the fuse to see if it was good, which it was, but nothing changed. i read online various forums and apparently the 2005 300's are known for that to go off because the harness in the steering module is too short and unplugs or goes bad. we had to replace that module which cost $33.00 plus labor from a mechanic which was another $100. the dealership wanted $250, and the problem is a manufacturer defect. *tr | |||
| 03/19/2009 | 35000 | 1 | |
| I have 2005 chrysler 300c, the air bag connection goes bad due to an automatic telescoping steering wheel, its a very expensive fix and an engineering flaw not to mention a safety issue, this problem appear to be to be popping up on many 2005 chrysler 300c. *tr | |||
| 09/01/2008 | 36000 | 1 | |
| Car pulls to the right. steering wheel vibrates/shakes at higher speeds-wheel alignment that didn't correct problem passenger air bag intermittently comes on and off headlights come on and off. left completely off now.-told need new ballast but cannot afford. *tr | |||
| 03/14/2008 | 39000 | 1 | |
| Air bag light came on, brought the car to the dealer, they said it was a faulty air bag in the steering wheel. this car has never had the air bag deployed. they replaced the air bag for $690.00. a week or so later the light came on again, brought it back to the dealer and they said it was the airbag sensor, to the tune of $263.00. *tr | |||
| 07/22/2005 | 1 | 03/01/2005 | |
| Dt: the contact owns a 2005 chrysler 300c. the contact's vehicle was involved in a rear end accident on july 22, 2005 while driving at 35 mph. upon impact, air bags did not deploy. the front end was damaged, lights and radiator were pushed into the engine. the contact was the only occupant in the vehicle, and was wearing seat belts. the air bag warning light was not on prior to this accident. the contact sustained injuries. . the accident was reported to the police and the police did comment about the air bags not deploying. there was property damage in excess of $8000. the car was towed to the dealer because it was not drivable. when he contacted the dealer the following monday the dealer told the contact that the air bags should have deployed. he contacted chrysler to launch an investigation. chrsyler did sent an independent investigator. he received two letters, one stated that they where notified, and the second said that there was not enough damage to the car, and that the conclusion was the computer because it disclosed no codes. this was the second car of this model that he owned. the first car havd problems with the air bag light illuminating, but at the dealership it displayed no codes. *ak | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 08/31/2005 | 29000 | 1 | 08/31/2005 |
| Ever since i purchased my 2005 chrysler 300 there has been a recurring air bag light issue. i had the seat sensor replaced under warranty at a local dealership, but this did not fix the problem. i took the car back several times, but i was told that it had been fixed and there was nothing else they could do. i also called chrysler and voiced my concern over this issue. i stated that i was concerned that the air bag would not deploy if the car is in an accident. chrysler basically told us that the sensor had been replaced so there was nothing else they could do. i told them that if i was ever in an accident and the passenger air bag did not deploy, i would file a lawsuit against them. i have seen similar complaints regarding this issue. why is this problem not being addressed. there should be a recall to fix this before somebody gets seriously hurt! *nm | |||
| 05/14/2005 | 256 | 2 | 02/15/2005 |
| Dt: the contact stated the air bag light flashed on and off intermittently. the vehicle was taken to a certified dealership four times. with diagnostic testing, the problem could not be duplicated. also, she stated the gear position indicator showed park but the vehicle rolled backwards. no repairs have been made. *ak | |||
| 06/21/2005 | 8000 | 1 | 01/15/2005 |
| Airbag indicator light came on and stayed on and i was told that the airbag sensor was faulty which means it could go off at anytime for no reason or if in an accident it could not go off at all. *jb | |||
| 08/08/2005 | 11494 | 4 | 01/17/2005 |
| Transmission failure, a/c failure, am/fm stereo cd player failure, seat belt/airbag sensor failure. *jb | |||
| 08/15/2004 | 3000 | 10 | 06/30/2004 |
| Dt: the car has been in repair shop 7 times for the air bag light being on. dealer claimed air bag light was fixed. but as soon as the consumer left the dealership the light came back on. dealership keeps putting the consumer on hold, and will not call back. if the steering wheel is tilted the air bag light comes on. owner has had problems with the car since he bought it. also, brakes have a been a problem , as well as the sun roof. *ak | |||
| 08/19/2004 | 5219 | 5 | |
| The air bag light illuminated and stayed on . the dealer reset the computer and a couple of days later the light illuminated again. please provide additional information. *jb | |||
| 11/19/2004 | 130 | 12 | 08/01/2004 |
| 2005 chrysler 300c. the passenger air bag will only arm at random intervals, with no discernible pattern. the dealer is unable to correct the situation and the factory does not seem to have a fix. i have written to the president of chrysler and spoken to the factory and they have offered no satisfaction.*ak | |||
| AIR BAGS - ON-OFF SWITCH ASSEMBLY | |||
| 04/21/2005 | 20479 | 7 | 04/29/2004 |
| Air bag pin/light- the airbag pin was replaced a least four separate occasions. i was charged three times for this service. the airbag light is still on as of this writing and the car is once again back with bigelow motors chrysler five star dealership (belleville nj). coleman chrysler (e. windsor nj) has also worked on the vehicle. invoices repair dates span from 4/05 to 7/07. i return the vehicle on 8/23/07 to bigelow motors because the air bag light is back on again. currently bigelow is awaiting a return call from chrysler tech who is awaiting a call from the chrysler engineer dept. when riding my vehicle i don't feel safe because the air bag light indicator is on which i assume the air bags are disabled. i believe i'm also due a refund totaling $ 428.93. i will never purchase another chrysler. please help. *tr | |||
| AIR BAGS - SIDE/WINDOW | |||
| 05/14/2006 | 24500 | 1 | 03/10/2005 |
| The car i am writing about is a chrysler 300c. that car is not an option in the selection. my 300c is equipped with front and side air bags. when the car was hit on the passenger side by a gmc jimmy the front bags deployed but the side ones did not. shouldn't the side bags have opened as well? that is my concern. *jb | |||
| 07/27/2005 | 10 | 1 | 07/27/2005 |
| Dt: contact purchased a 2005 chrysler 300 limited edition sedan on 7-27-05. he drove it home. the next day his wife parked vehicle in the parking lot where she worked. 30 minutes later, the manager of the building called contact wife's office informing her there was a car on fire in the parking lot. flames came out of the engine block. the car was totally destroyed in less than 24 hours after purchasing it. the car parked next to contact's vehicle was destroyed, as well as 2 or 3 other cars were damaged. he contacted daimler/chrysler, and they were going to send someone to look at the car. the dealer agreed to give contact a loaner vehicle. contact did not notice any defect within the car prior to the fire. this was reported to the fire department and police department. contact had pictures of the car. he said that dealer installed a passive alarm system with an ignition kill, a remote start feature, could start the car without the key. a lo-jack anti theft system was installed. also, the car included a navigation system, power adjusted gas and brake pedals, self sealing tires, and side/curtain air bags . he purchased a an extended warranty of 7 years,100,00 miles bumper to bumper. *ak | |||