Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 1900206 | 02/16/2006 | 10019533 | Moan/groan sound heard at idle. *tt | 03/24/2006 | |
| 1900805 | 11/02/2005 | 1900805A | 10017651 | Revised power steering system bleeding procedures. *sc | 11/14/2005 |
| 1900205 | 03/22/2005 | 10013706 | Variable steering effort in cold temperatures. *sc | 04/25/2005 | |
| 1901004 | 11/29/2004 | 10011958 | Power steering fluid contamination. *tt | 02/08/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 08/15/2011 | 117000 | ||
| Tl* the contact owns a 2005 chrysler 300. while driving 15 mph, the contact stated the steering wheel became difficult to move. the dealer was not notified. the manufacturer was aware of the failure. the vehicle was taken to a private mechanic for diagnostic testing and to be repaired. the current and failure mileage was 117,000. | |||
| 08/15/2011 | 117000 | ||
| Tl- the contact owns a 2005 chrysler 300. while driving 15 mph, the contact stated the steering wheel became difficult to move. the dealer was not notified. the manufacturer was aware of the failure. the vehicle was taken to a private mechanic for diagnostic testing and to be repaired. the current and failure mileage was 117,000. rvk | |||
| 08/15/2011 | 117000 | ||
| Tl- the contact owns a 2005 chrysler 300. while driving 15 mph, the contact stated the steering wheel became difficult to move. the dealer had not been notified. the manufacturer was aware of the failure. the vehicle was taken to a private mechanic and was awaiting diagnosis and repairs. the current and failure mileages were 117,000. bw | |||
| 01/01/2010 | 80000 | 1 | |
| Driving on curve on a busy highway, was unable to make slight turn until i forced steering wheel to turn. signal light some how jammed up steering. if it was my wife she would have been in an accident because i had to apply a lot of force to turn and doing so heard something snap in the steering column. steering is working now. but now signal light is not. i have to manually turn on/off signal each and every time. *tr | |||
| 09/01/2008 | 36000 | 1 | |
| Car pulls to the right. steering wheel vibrates/shakes at higher speeds-wheel alignment that didn't correct problem passenger air bag intermittently comes on and off headlights come on and off. left completely off now.-told need new ballast but cannot afford. *tr | |||
| 01/23/2009 | 71000 | 1 | |
| I have had numerous problems with my chrysler 300, which are becoming more costly and defeating the purpose of my purchasing a new car. first, i was subject to a recall regarding the transmission. next, the rack and pinion went out. thankfully that was covered under warranty. now i have to repair the outer tie rods when i have less than 75,000 miles on the car. this repair is $500.00 on top of what i have to pay for the car payment and is not covered under warranty. the brakes recently had to be replaced (another $350.00) and i am also being presented with issues pertaining to the oil pan (which apparently is made of plastic). *tr | |||
| 09/07/2007 | 14425 | 2 | |
| I have a 2005 300c that i bought in april 2007, it only had 14425, miles, when i tested drove it, i notice that it was pulling to the right, i thought it was a low tire, and i was in love with the car from the time i saw it. as weeks went by and after placing air in all tires, the car continued to pull to the right. so i called the dealership and stated my problem, they asked me to come in. i told them the problem that i was having and they recommend a wheel alignment that i paid for. i drove it home and noticed that it was doing the same thing, pulling to the right, i called them and made another appointment, this time the said it was the tires, so i replaced the tires and put the goodyear assurance on it, and again paid for that. i took off again for home, and noticed the same problem. i turned the car around and went back to the dealer, and told them it was not fixed. they said to me that chrysler knows about the problem, after i have spent the money myself trying to repair a problem when i still have bumper to bumper cover, that when chrysler come out with a fix i would be notified. this is wrong, and chrysler should repair the problem, and give us back our money that we have spent in trying to repair something that they know about. *jb updated 11/26/07 | |||
| 01/12/2005 | 500 | 4 | 12/09/2004 |
| I purchased a 2005 chrysler 300c on dec 9 2004 from warnock of nj. noticed right away pulling in front end of the vehicle. brought the car back into the dealer on 12/12/05. the dealer stated there was no problem brought the car back in on 3/22/05 the dealer states no problem. brought it back in on 6/24/05 for the steering wheel being crooked they fixed the problem. had to bring the car back in on 6/30/05 for moaning in the steering the tires were worn down already after 2 rotations. they did an alignment and fixed the moaning. brought the car to chrysler of paramus on 9/8/05 for the pulling again in the front end. they fixed that.had the car back into warnock chrysler 11/10/05 for the rims on my car were rusted. they wouldnt replace them i had to fight with chrysler. 12/24/05 took car to westwood chrysler for pulling in the front end and sunroof leaking.they fixed the roof and the fronend.2/22/06 took car back to chrysler of westwood for replacement of my rims that were rusted. also had them check the pulling again in the frontend. the sunroof was still leaking they had to fix it again. while it was leaking into my car all along. 5/06 took car to westwood for new tires. continental wouldnt take responsibility for the wear of the tires. while all along they couldnt fix the pulling in the frontend.9/06 took car back to westwood for the tires wearing out again i purchased another set of tires not the continentals they were offering. had to pay out of pocket again. 9/06 took car back for steering & rattling in frontend. couldnt find the problem. 11/06 had a transmission leak in my driveway they fixed that. jan 07 had to pay for new upper ball joints on the car and struts chrysler wouldnt take on responsibility go figure when all along i complained of the problem. tried to trade car in lost the value of car. people we need to work together and go after chrysler they produced a car not worth driving and were paying for the mistake. anyone intrested in class action. *nm | |||
| 08/27/2006 | 0 | 3 | 08/26/2004 |
| Ever since i purchased my chrysler 300c in august or sept of 2004 it has pulled to the right. i have had the front end re-aligned on 3 separate occasions without success. the dealers always over-inflate the tires to 35 psi to mask the problem. *jb | |||
| 08/24/2006 | 29104 | 1 | 05/17/2004 |
| Dt*: the contact stated the vehicle steering continually pulled to the right while driving 45 mph. the service dealer performed front alignments on 6 separate occasions and replaced both front tires, but could not identify the problem. the steering continued to pull to the right. the manufacturer was not notified. updated 9/5/2006 - *nm | |||
| 03/07/2006 | 1 | 09/24/2004 | |
| I drive a chrysler 300c, when i purchased the car i felt the car veering to the right. well i had taken the car in to the dealer and i was told that i needed a wheel alignment and i also needed to have my wheel rotated. well i did that and still i had the same problem. so i took the car back and was told that i needed another wheel alignment and my wheels needed to be rotated i did all of that and i still have the same problem. i also have a problem with my horn not blowing when the car is not running. i find all of the above complaints to hazardous and dangerous to myself, family and friends. i am told by the dealer that there is no problem. i have tried calling the service manager for the last two days and have yet a receive a response. *jb | |||
| 08/05/2005 | 4000 | 4 | 03/24/2005 |
| Dt: the contact stated heard clanking sound from the rear end. contacted the dealership, and they said the transmission was going out. after they fixed the transmission 2000 miles later it went out again. he asked the dealership for a new transmission. after the initial time of fixing the transmission they didn't clean the transmission with a lint free cloth so it caused the transmission to clog up, causing the vehicle to stall. the second time to repair the transmission the parts will not be available until november 2005. the brake light comes on intermittently. . a technical service bulletin was issued concerning steering. the vehicle pulls to the right, after being fixed it pulled to the left. t he talked to the dealership about the air bag light coming on. they put it on a machine. he was told that there was a sensor that had to be replaced. they had to get the parts off the assembly line because they didn't have the parts to fix this vehicle.*ak | |||
| 11/05/2004 | 3 | 1 | 11/04/2004 |
| 2005 chrysler 300 touring purchased on 11/4/2004 began making a loud moaning, straining noise when the air conditioning is turned on, the day after purchase. there is also a very noticeable vibrating sensation in the steering wheel and brake. during a/c use, the engine has an irregular idle to an almost stall when making turns during backing and forward movement of vehicle at very slow speeds such as backing out of a parking space. took it to dealer in san diego, ca and they said they did notice this strange, ongoing progressive condition but said they could do nothing about it because there had been no manufacturer recall. this condition is only getting worse. i thought my vehicle was the only one with this very annoying condition until i read an almost identical complaint from a consumer in mo. *nm | |||
| 04/28/2005 | 0 | 0 | 03/20/2005 |
| Leads to the right. appears to be uncorrectable? | |||
| 12/27/2004 | 4 | 12/27/2004 | |
| My car pulls to the right while driving. i have taken this in to the dealer three or four times and have been told that all of the 2005 300s do that. if i want to see if an alignment will correct it, i will have to pay for it myself. | |||
| 01/15/2005 | 15000 | 4 | 05/15/2004 |
| The vehiclewas brought to freehold chrysler for service for the engine light coming on, not shifting properly, hesitation, left and right side molding coming off, trunk latch broken and car pulling to the right. freehold chrysler stated they could not duplicate the problems and found no codes and the wheel alignment was done at a cost to me of $95.00,molding and trunk latch was replaced. we then brought the car back again for pulling to the right about 1 week later and again the told us it was fixed.the vehicle was not pulling as much but still was. about 2 weeks later the car was red lining, not shifting and stalling on her. we brought the car to eatontown chrysler in which they found a transmission solenoid to be bad and replaced it. we then started to experience electrical problems such as rear window not working all the time and air bag light sometimes flashing on and off while driving and again hesitation when stating from stop. also the moon roof interior shade opens to about an inch after driving to vehicle for about a week. we contacted freehold chrysler about these problem and the previous wheel alignment and made an appointment for may 3, 2005. now its may 8th and we have approx. 20,000 on the vehicle and we are being told the wheel alignment was completed based on a service bulletin and at no cost to us, even though we paid $95.00 originally, and the rest of the problems cannot be duplicated and there's nothing else they could do. i contacted the chrysler corp. service center at 18009921997 and spoke to numerous people in reference to these problems and was told to take the car to another dealership and there's nothing else that they could do. | |||
| 03/19/2005 | 2000 | 4 | 12/04/2004 |
| While driving my 2005 chrysler 300 with the hemi motor thru my subdivision at 25mi per hour the rack-n-pinion broke and the stabilizer bar broke, causing a badly bent rim, that caused the bolts under the car to become sheared off, causing a accident. just and fyi i purchased the car 12/04 and the parts broke off on 3/19/2005 | |||
| 11/12/2004 | 3703 | 5 | 08/18/2004 |
| Steering wheel vibrates speedometer goes from 65 to 40 engine light comes and stays on dates 2/24/05 4/1/25 4/11/05 4/25/05 the dealer wanted the consumer to continue driving the vehicle without determining what the problem was. the only the thing that they were willing to do was change the sparks plugs. *jb there was also a whistling noise while on the freeway. the windshield was removed an re-installed. *sc the air bag light illuminated on several occasions *jb | |||
| 04/12/2005 | 6255 | 1 | 08/12/2004 |
| This vehicle (as i understand, this and may others) is experiencing a pull to right. it has been in the shop numerous times and has had the tsb (camb. bolt) performed 2 times. purchased this car in august and have had this problem right from the begining...now we are at the end of april and it is not fixed. we have had all tires replaced for wear (and have been told that this has nothing to do with alignment) this vehicle's production date is very early. apparently chrysler has since fixed the problem on newer 300's being produced....but can seem to fix the older ones. at this point i am questioning whether this can be repaired.*ak | |||
| 03/01/2005 | 1 | ||
| 2005 chrysler 300 experiencing serious problems with steering.*mr during the sub zero temperatures this winter, the consumer stated the steering would freeze. the lower the temperature would drop the harder the vehicle became to steer. the dealer showed the consumer a service bulletin outlining the problem, but was not provided a solution. *jb | |||
| 03/25/2005 | 100 | 03/21/2005 | |
| I have a 2005 chrysler 300 made in august of 2004. it has an issue, as many of these and dodge magnums do, with pulling to the right while driving. this is a very dangerous issue and should be looked into! my car has been in the shop 3 times and i have only had it for 2 weeks! my car keep swirving right and i keep having to pull it back. the dealer keeps giving my excuses and chrysler is denying that there is a problem. this is a very real problem! it almost caused an accident on april 2nd, 2005!*ak | |||
| 03/16/2005 | 7000 | 1 | 03/07/2005 |
| My chrysler 300 has 7000 miles on it and has been to the shop 3 times for a front end alignment problem,car pulls to the right shop says it is supposed to follow the crown in the road ( i was born at night but not last night ) come on chrysler you can come up with a better excuse than that. this is a recall problem they should be forced to fix this. all dealers are being told to use this excuse ,about the car is supposed to follow the crown or it is a heck of a coincedence that this complaint keeps coming up.*ak | |||
| 10/08/2004 | 308 | 3 | 10/08/2004 |
| Purchased 2005 chrysler 300 limited october 8, 2004, car deliver with 308 miles. car pulls to right returned for service 22 oct, dealer performs tsb for alignment only, tires ruined and need replacement which will be done on oct 27th. take car, with in 10 miles cars starts to pull again, call dealer and arrange to have car picked up from home on oct 25th. research problem on internet and provide tsb 02-003-04 which calls for installment of camber bolts and new alignment specs. dealer was not aware of this tsb. pick up car on nov 1, car drives great, but for only about 300 miles and starts to pull right again. returned to dealer nov 9th, and on nov 12th dealer tells me car is in spec and offers me a similar car to test drive and compare. test drive 300c made in september- car drives perfect. drive my car and stills pulls to right. had technician james drive my car and he agreed it pulls and said this to the salesman. car is now at dealer and still not repaired. i have driven this car about 1200 miles and it only drove well for about 300 of these. secondly 210 miles were put on driving this car back and forth to dealer. *jb | |||
| 04/30/2004 | 1 | 1 | 04/24/2004 |
| Car veers to the right. been to the dealer(s) 5 times. still pulls even after cam bolts installed. *jb | |||
| 05/19/2004 | 4000 | 3 | 05/07/2004 |
| While driving, the steering wheel pulled to the right. the dealership tried to repair the problem three times, but did not resolve the problem. *ak *sc *jb | |||
| 04/29/2004 | 350 | 5 | 04/29/2004 |
| Veh pulls right, steering wheel off center to the left. been to dealership 5 times. was told eccentric bolt kit would fix projectoral angle problem. veh still pulls right but not as bad. steering wheel off center to the left. dealer cannot correct. they say veh is in spec. was told by dealer that veh's built before april all have this condition.*ak | |||
| 06/01/2004 | 2 | ||
| Chrysler 300c pull, drift and rear end bang issue. *mr the vehicle pulled to the right and when it was placed in reverse, at times, a bang noise and or grind was heard before it would lock and begin to roll. these problems were noticed when the vehicle was first purchased. *sc *jb | |||
| STEERING - COLUMN | |||
| 11/02/2007 | 51000 | 2 | 12/04/2006 |
| 2005 300 touring- constantly pulling to right, called dealer they said probably just the road surface! well, driving i-95 that morning 65 miles an hour vehicle started shaking, steering wheel vibrating, had to hold steering wheel to left to keep from hitting another vehicle and carefully pull to shoulder thinking wheel nuts or something was loose! to my surprise i found nothing, called dealer to bring in, thank god they had to keep vehicle for 4 days-rack/pinion broke almost coming completely off! the story continues, 1 month later i am battling with chrysler due to the steering wheel now binding to left & right and they will not cover!!!!!!help me *tr | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 03/19/2005 | 2000 | 4 | 12/04/2004 |
| While driving my 2005 chrysler 300 with the hemi motor thru my subdivision at 25mi per hour the rack-n-pinion broke and the stabilizer bar broke, causing a badly bent rim, that caused the bolts under the car to become sheared off, causing a accident. just and fyi i purchased the car 12/04 and the parts broke off on 3/19/2005 | |||
| STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID | |||
| 05/28/2005 | 6907 | 1 | 09/30/2004 |
| Dt: while driving, the vehicle struck a deer with a minor impact to left front corner of the vehicle. the power steering fluid reservoir broke and dumped power steering fluid out, resulting in a loss of power steering. consumer ordered a new reservoir, and fixed body damage. chrysler, 300, 2005.*ak | |||
| STEERING - LINKAGES | |||
| 03/19/2005 | 2000 | 4 | 12/04/2004 |
| While driving my 2005 chrysler 300 with the hemi motor thru my subdivision at 25mi per hour the rack-n-pinion broke and the stabilizer bar broke, causing a badly bent rim, that caused the bolts under the car to become sheared off, causing a accident. just and fyi i purchased the car 12/04 and the parts broke off on 3/19/2005 | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 09/01/2004 | 2 | 06/01/2004 | |
| 2005 chrysler 300 with ignition problem. consumer states that after the installation of the ignition switch was completed. she continued to have the exact same problem as before with the eas light indicator. *nj the consumer was told there was an open circuit in the ignition switch. the consumer stated the problem became more serious which caused the steering wheel to violently vibrate in excess of 60 mph. another service provider informed the consumer the tie rod end was broken and the struts needed to be replaced.*jb | |||
| 04/04/2007 | 17800 | 4 | 11/20/2004 |
| Vibration in front end. had tires balanced 5-10-15000. dealer said tires were the problem early on. at less then 18000 tie rods replaced along with new set of 4 tires. tie rods under warranty, no help on tires.*ak | |||
| 03/01/2005 | 2500 | 3 | 01/21/2005 |
| Dt: the contact stated the front end shook, made noise, and pulling to the left. she took the vehicle to the dealership, and they replaced the tires. the vehicle shook for the first mile and a half. the contact stated because they were self sealing tires the material inside clumped up because of the cold weather. the tire manufacturer told her to take the vehicle to a tire dealership. the vehicle was towed. as a result, the pressure from being strapped down during towing caused the upper control arm bushing to pop out. also, the tie rod end on the passenger's side needed to be replaced. the tire dealership told the contact to get those repaired before they could address the tire problem. the contact's husband was able to put the bushing back in, but no repairs have been made to the vehicle. *ak the consumer had a transmission leak. updated 01/11/06. *jb | |||
| STEERING - RACK AND PINION | |||
| 02/17/2007 | 18567 | 1 | 03/16/2005 |
| Tl*the contact owns a 2005 chrysler 300. the vehicle has continental tires. the contact noticed that all four tires had abnormal flat spots, as if they were out of round. he took the vehicle to the dealer and had the tires replaced with an identical set. the tires were also rotated. shortly after the repair, he took the vehicle back to the dealer and had the two front tires replaced along with a wheel alignment. a technician from the dealer added that the tires were manufactured defectively. the contact still has possession of two of the tires. the manufacturer did not assist. the failure mileage was 18,567 and current mileage is 26,000. updated 03/17/09. *lj the steering rack and pinion was loose and had to be replaced. updated 03/18/09.*jb | |||
| 03/16/2005 | 7000 | 1 | 03/07/2005 |
| My chrysler 300 has 7000 miles on it and has been to the shop 3 times for a front end alignment problem,car pulls to the right shop says it is supposed to follow the crown in the road ( i was born at night but not last night ) come on chrysler you can come up with a better excuse than that. this is a recall problem they should be forced to fix this. all dealers are being told to use this excuse ,about the car is supposed to follow the crown or it is a heck of a coincedence that this complaint keeps coming up.*ak | |||
| STEERING - RACK AND PINION - PINION SHAFT | |||
| 03/19/2005 | 2000 | 4 | 12/04/2004 |
| While driving my 2005 chrysler 300 with the hemi motor thru my subdivision at 25mi per hour the rack-n-pinion broke and the stabilizer bar broke, causing a badly bent rim, that caused the bolts under the car to become sheared off, causing a accident. just and fyi i purchased the car 12/04 and the parts broke off on 3/19/2005 | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 06/27/2005 | 20967 | 2 | 12/20/2004 |
| 2005 chrysler 300 would not come out of a turn, steering mechanism and brakes became inoperable. vehicle hit mailbox, phone box, fence and a residence. vehicle had previously been taken to the dealership for service concerning the brakes but service dept could not find any problems. *jb | |||