Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 0200304 | 03/12/2005 | 0200205 | 10013692 | Right lead/revised alignment specifications. 2005-2006 chrysler 300/charger/magnum. *sc | 04/25/2005 |
| 0200404 | 06/15/2004 | 10008424 | Suspension/towing/lifting damage. *tt | 07/30/2004 | |
| 0200304 | 05/25/2004 | 10007925 | Vehicle leads to the right. *tt | 07/15/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 10/01/2009 | |||
| Tl* the contact owns a 2005 chrysler 300. while driving approximately 35 mph the contact heard a clanking sound coming from the rear of the vehicle. the failure occurred intermittently and progressed over time. the vehicle was not taken to the dealer for diagnostic testing. the contact had a rear alignment performed and replaced all four tires. the clanking sound continued to occur. the vehicle was not repaired. the approximate failure mileage was unknown. | |||
| 10/01/2009 | |||
| Tl- the contact owns a 2005 chrysler 300. while driving approximately 35 mph the contact heard a clanking sound coming from the rear of the vehicle. the failure occurred intermittently and progressed over time. the vehicle was not taken to the dealer for diagnostic testing. the contact had a rear alignment performed and replaced all four tires. the clanking sound continued to occur. the vehicle was not repaired. the approximate failure mileage was unknown. rvk | |||
| 10/01/2009 | |||
| Tl- the contact owns a 2005 chrysler 300. while driving at approximately 35 mph the contact heard a clunking sound coming from the rear of the vehicle. the failure would occur intermittently and with time progressed. the vehicle was not taken to the dealer for diagnostics. the contact had an rear alignment performed and replaced all four tires. the clunking sound continued. the vehicle was not repaired. the approximate failure mileage was unknown. ds | |||
| 09/27/2008 | 55600 | 1 | |
| Purchased the chrysler 300 jan 2005 and within a few months vehicle started pulling to the right. we took the car in 3 times within the first 6 months of having it and they tried to fix, said they had and was not. on the final attempt, they told us to take it to an alignment shop on our own to fix, we tried. now, after 3 years driving with the same problem. we have a new problem, the speedometer gauge broke. we were told sorry, its out of warranty and we have to pay 1000.00 to fix. another dealer, said they would charge 800. ii was told that our cluster would be sent out and replaced with a refurbished one. so we did not have it fixed, we decided to purchase one on our own (from a junk yard or refurbished) and now the mileage needs to be reset. but were told that they could just reset the mileage for 100 dollars. took the car in now being told that we can not do that. so what's the difference if they put in a refurbished one or we did, it still needs to be reset. it seem to me, they still want the money to fix and that's al they care about! when it should be only 100.00 to fix now. *tr | |||
| 09/07/2007 | 14425 | 2 | |
| I have a 2005 300c that i bought in april 2007, it only had 14425, miles, when i tested drove it, i notice that it was pulling to the right, i thought it was a low tire, and i was in love with the car from the time i saw it. as weeks went by and after placing air in all tires, the car continued to pull to the right. so i called the dealership and stated my problem, they asked me to come in. i told them the problem that i was having and they recommend a wheel alignment that i paid for. i drove it home and noticed that it was doing the same thing, pulling to the right, i called them and made another appointment, this time the said it was the tires, so i replaced the tires and put the goodyear assurance on it, and again paid for that. i took off again for home, and noticed the same problem. i turned the car around and went back to the dealer, and told them it was not fixed. they said to me that chrysler knows about the problem, after i have spent the money myself trying to repair a problem when i still have bumper to bumper cover, that when chrysler come out with a fix i would be notified. this is wrong, and chrysler should repair the problem, and give us back our money that we have spent in trying to repair something that they know about. *jb updated 11/26/07 | |||
| 04/18/2007 | 3 | 10/17/2005 | |
| Vehicle pulls to the right. took vehicle to dealer and have had three alignments on the vehicle and problem still persists. casuing steering wheel to be off center. causing wear on tires. | |||
| 08/27/2006 | 0 | 3 | 08/26/2004 |
| Ever since i purchased my chrysler 300c in august or sept of 2004 it has pulled to the right. i have had the front end re-aligned on 3 separate occasions without success. the dealers always over-inflate the tires to 35 psi to mask the problem. *jb | |||
| 08/24/2006 | 29104 | 1 | 05/17/2004 |
| Dt*: the contact stated the vehicle steering continually pulled to the right while driving 45 mph. the service dealer performed front alignments on 6 separate occasions and replaced both front tires, but could not identify the problem. the steering continued to pull to the right. the manufacturer was not notified. updated 9/5/2006 - *nm | |||
| 04/25/2006 | 14000 | 3 | 12/18/2004 |
| Suspension pops and dash rattles. *jb | |||
| 03/07/2006 | 1 | 09/24/2004 | |
| I drive a chrysler 300c, when i purchased the car i felt the car veering to the right. well i had taken the car in to the dealer and i was told that i needed a wheel alignment and i also needed to have my wheel rotated. well i did that and still i had the same problem. so i took the car back and was told that i needed another wheel alignment and my wheels needed to be rotated i did all of that and i still have the same problem. i also have a problem with my horn not blowing when the car is not running. i find all of the above complaints to hazardous and dangerous to myself, family and friends. i am told by the dealer that there is no problem. i have tried calling the service manager for the last two days and have yet a receive a response. *jb | |||
| 12/22/2005 | 17000 | 2 | 12/20/2004 |
| Dt*: the contact stated while driving at 50 mph the accelerator pedal became stuck in the depressed position which resulted in an accident with another vehicle. there was severe damage to the chassis of both vehicles. however, the air bags of the contact's vehicle did not deploy. it was taken to a service dealer but the mechanic was unable to duplicate the problem with the accelerator pedal. also, the vehicle continuously pulled to the right and required excessive force to keep the vehicle moving straight. the vehicle was taken to service dealer where the tires were rotated. shortly after the tire rotation, the tread became completely worn. the mechanic determined the suspension was the cause of the problem. | |||
| 01/04/2006 | 18000 | 3 | 01/01/2005 |
| Dt*: the contact stated there has been a problem with the front alignment since the vehicle was purchased which caused the vehicle to pull to the right. the vehicle was taken to the dealer ,where a front alignment was performed. the dealer offered to change some non specific bolts and the shim in an effort to correct the problem with the front suspension, but could not guarantee this would resolve the problem. the vehicle was taken to an alignment specialist shop, where it was aligned to meet factory specifications. however, a test drive by the repair shop personnel confirmed the contact's initial complaint of a right lead. after the test drive the repair shop personnel alerted the contact of a technical service bulletin nhtsa 10013692 regarding a revision of the alignment specifications for the right lead problem. *ak | |||
| 05/10/2005 | 4 | 05/09/2005 | |
| Failure and its consequences, and what was done to correct the failure. *nm | |||
| 04/12/2005 | 6255 | 1 | 08/12/2004 |
| This vehicle (as i understand, this and may others) is experiencing a pull to right. it has been in the shop numerous times and has had the tsb (camb. bolt) performed 2 times. purchased this car in august and have had this problem right from the begining...now we are at the end of april and it is not fixed. we have had all tires replaced for wear (and have been told that this has nothing to do with alignment) this vehicle's production date is very early. apparently chrysler has since fixed the problem on newer 300's being produced....but can seem to fix the older ones. at this point i am questioning whether this can be repaired.*ak | |||
| 08/24/2004 | 3072 | 2 | |
| While driving at any speed vehicle tended to veer to the right. *ak | |||
| 05/18/2004 | 1 | 05/17/2004 | |
| Veh pulls to the right. been to the dealership and they ordered camber bolt package, installed and still pulling to the right. had service manager ride to see for himself. he agreed problem still there. head srvc mechanic said all he could do is tweak it by overcompensating for the pull, there is nothing more they could do. car was mfg 03.22.04 according to manifest papers. have filed cert ret receipt letter to chrysler and md consumer protection agency, based on information that this is a problem with cars mfged before april 01, 2005. *ak | |||
| 07/21/2004 | 50 | 1 | 07/18/2004 |
| Vehicle veers to the right taking back for repair. *ak | |||
| 05/28/2004 | 1500 | 4 | |
| While driving at any speed the vehicle veered to the right. the vehicle had been to the dealer four times for this problem. the dealer claimed that the vehicle's alignment won't allow them to eliminate the veering to the right. *ak *sc *jb | |||
| 05/19/2004 | 4000 | 3 | 05/07/2004 |
| While driving, the steering wheel pulled to the right. the dealership tried to repair the problem three times, but did not resolve the problem. *ak *sc *jb | |||
| 06/01/2004 | 2 | ||
| Chrysler 300c pull, drift and rear end bang issue. *mr the vehicle pulled to the right and when it was placed in reverse, at times, a bang noise and or grind was heard before it would lock and begin to roll. these problems were noticed when the vehicle was first purchased. *sc *jb | |||
| SUSPENSION - AUTOMATIC STABILITY CONTROL (ASC) | |||
| 12/09/2004 | 10709 | 9 | 05/03/2004 |
| Bought a chrysler 300 touring on march 3,2004 i've had the following problems: 12-09-04 recall d50 radiator isolator brackets, recall d51 antifreeze concentration level, noise coming from dash around the defroster advised nothing could be done for rattling. engine light comes for a few days then goes off. unknown reasons. 12-18-04 passenger air bag light stays on - system recalibrated. 12-21-04 passenger air bag light on a second time - system recalibrated a second time. 10-12-05 vin number covered by dashboard - cut a rearranged pad problem corrected. 12-22-05 driver side airbag light stays on - circuit 1 code clock spring defect - replaced clock spring. 12-23-05 driver side air bag light on a second time. had to wait until after christmas for service. told by dealership (dodge country, tx) they would not provide a rental car which is a part of the warranty because the vehicle is operative and would not be responsible if the air bags accidentally deploys while operating the vehicle. vehicle parked until 12-30-05 clock spring replaced a second time. 1-18-06 rear drivers side window would not roll down 50% of the time. loud squeaking and rattling sound coming from rear of vehicle. abs and electronic stability light on. vehicle can't be seen for service until 1-23-05 by dealership. vehicle parked until dealership can pick it up. *nm | |||
| SUSPENSION - FRONT | |||
| 04/05/2011 | 70000 | ||
| Tl- the contact owns a 2005 chrysler 300. the contact was driving 10 mph when a banging noise was heard from the front suspension. the contact took the vehicle to a local mechanic who noticed a defect in the tension strut arm, which was detaching at the ball joint. the mechanic stated that if the tension strut arm disconnected from the ball joint, the front tires would become inoperable. the mechanic stated that the tension arm struts would need to be replaced. the contact did not replace the tension strut arms. the failure mileage as was 70,000. kmj | |||
| 04/05/2011 | 70000 | ||
| Tl- the contact owns a 2005 chrysler 300. the contact stated while driving 10 mph and the contact heard a banging noise coming from the front suspension. the contact took the vehicle to a local mechanic notice a defect in the tension strut arm is coming apart at the ball joint. the mechanic stated the if the tension strut arm disconnects from the ball joint the tires will become inoperable in the front of the vehicle. the mechanic stated the tension arm struts needs to be replaced. the contact did not replace the tension strut arms. the failure mileage as was 70,000. jo | |||
| 08/01/2005 | 10000 | ||
| 2005 chrysler 300 key will not unlock has been like year after the car was brought. | |||
| 06/11/2005 | 200 | ||
| I noticed that when i drive my car it pulls to the right. i took it to the dealer to have it fixed and the serviceman said that the problem was fixed it just needed an alignment. i left the dealership and drove down the hwy and it began to pull to the right again. i went back to the repair shop and they said to me that the alignment machine said that it was aligned just perfect. so i took the repairman on a test drive and again it pull to the right. so back to the repair shop we went and they replace a bolt or something to that effect(tsb) and it still pulls to the right. i notice a lot of the 05 models have that problem, but it seems as though chrysler has fixed the problem on the 06 and newer models. when you hit divot in the rd. the front end shakes and basically the front tires actually leave the rd. for a brief second. the problem has not been corrected yet and all that the serviceman tells me is that is the way the car was design.(which i doubt seriously) if that was the case then i and a lot of other owners of the chrysler 300 wouldn't have purchase the vehicle. | |||
| 04/25/2009 | 1 | ||
| I had to have the tires replaced at 30,00 miles. took car for tires and was told i needed struts and shock. took care to have struts and shocks replaced and was told i needed tire rods and a ball joints for passenger side. dealer said the ball joint had been redesigned and i had to replace both or the car could not be aligned. they were unwilling to provide the ball joint for the drivers side. the passenger rear window will not work. and the power seat on the passenger side does not work. i will never purchase a chrysler again. *tr | |||
| 02/01/2007 | 40000 | 1 | |
| Tie rod ends went out at 35,000 miles and again before 60,000 miles. two sets, one under warranty one not. having electrical problems with driver window, estimate over $400 - replaced tires before 60,000 - i baby this car and it still is not holding up! won't buy another chrysler - ever. *tr | |||
| 01/12/2005 | 500 | 4 | 12/09/2004 |
| I purchased a 2005 chrysler 300c on dec 9 2004 from warnock of nj. noticed right away pulling in front end of the vehicle. brought the car back into the dealer on 12/12/05. the dealer stated there was no problem brought the car back in on 3/22/05 the dealer states no problem. brought it back in on 6/24/05 for the steering wheel being crooked they fixed the problem. had to bring the car back in on 6/30/05 for moaning in the steering the tires were worn down already after 2 rotations. they did an alignment and fixed the moaning. brought the car to chrysler of paramus on 9/8/05 for the pulling again in the front end. they fixed that.had the car back into warnock chrysler 11/10/05 for the rims on my car were rusted. they wouldnt replace them i had to fight with chrysler. 12/24/05 took car to westwood chrysler for pulling in the front end and sunroof leaking.they fixed the roof and the fronend.2/22/06 took car back to chrysler of westwood for replacement of my rims that were rusted. also had them check the pulling again in the frontend. the sunroof was still leaking they had to fix it again. while it was leaking into my car all along. 5/06 took car to westwood for new tires. continental wouldnt take responsibility for the wear of the tires. while all along they couldnt fix the pulling in the frontend.9/06 took car back to westwood for the tires wearing out again i purchased another set of tires not the continentals they were offering. had to pay out of pocket again. 9/06 took car back for steering & rattling in frontend. couldnt find the problem. 11/06 had a transmission leak in my driveway they fixed that. jan 07 had to pay for new upper ball joints on the car and struts chrysler wouldnt take on responsibility go figure when all along i complained of the problem. tried to trade car in lost the value of car. people we need to work together and go after chrysler they produced a car not worth driving and were paying for the mistake. anyone intrested in class action. *nm | |||
| 04/15/2006 | 14000 | 2 | 07/22/2004 |
| Dt*: the contact stated that the vehicle pulls to the right. there were no warnings prior to the failure. the failure occurs under all road conditions. the vehicle was taken to the dealer numerous times for front end alignments but the problem persists. the manufacturer was contacted on 07/19/06 and a complaint was filed. updated 8/14/ 2006 - *nm | |||
| 07/19/2006 | 21000 | 1 | 07/21/2004 |
| Dt*: the contact stated while driving at various speeds the vehicle pulls to the right. the dealer could not determine the cause of the problem. updated 8/14/2006 - *nm | |||
| 07/16/2005 | 0 | 1 | 03/16/2004 |
| The car never seems to hold an alignment. it gives the feeling that it wants to drift over the road (beyond the geometry of the road.) and sometimes suspension shudders over transition joints in roads. *jb | |||
| 08/23/2005 | 16900 | 1 | 07/15/2005 |
| Dt: the alignment was off on this vehicle and caused excessive wear to the tires. this occurred on all tires, however, the driver's left dt: front tire was showing the wear indicators. the vehicle had only 16,000 miles on it, and was driven on highway roads. called dealer, who said it was not their problem, it was the tires and not covered brand on the car. no repairs or corrections have been made. consumer took to a tire shop dealer who noted this was not a tire problem but an issue with the alignment. this is still a problem at this time. consumer felt this was a problem with the alignment as well. no noticeable pulling or steering on the vehicle with the alignment only the wear on the tires. this tires were the original equipment on the vehicle, but consumer believed this was again a problem with alignment. *ak | |||
| 05/19/2005 | 14 | 300 | 08/04/2004 |
| Car was purchased new aug. 2004, and has been pulling to the right and riding like a small pickup truck[ rough ] ever since and has been to the dealer on numerous occasions. has been aligned 3times, once by a non chrysler shop it has been checked by a mfg. area distict serv. mgr and a chrysler engineer both would not acknowlege the problem fully tthis condition makes the car difficult to control and unsafe to operate in the rain and snow . chrysler seems unwilling and/or unable to correct the problem . are we to wait until someone gets hurt or killed in an accident because of these defects? | |||
| 11/15/2004 | 6 | 6 | 08/15/2004 |
| Vehicle pulled to the right while driving at various speeds between 0-75 mph. vehicle had been to the dealer on five separate occasions, and they made various repairs. but problem recurred. vehicle had been to a repair shop on one occasion, and they were unable to locate the cause of the problem. *ak | |||
| 08/07/2004 | 20 | 3 | 08/06/2004 |
| The vehicle would pull to the right when driving (5-65 mph). the vehicle bounced and lost steering control when driving over bumps. vehicle has been to the dealer on three separate occasions. dealer had rotated the front tires and tightened the front suspension. *jb many consumers of the same vehicle have complained about there vehicles pulling to the right as you drive and brake. *tc | |||
| 08/15/2004 | 500 | 2 | 06/15/2004 |
| Vehicle pulled to the right while driving 30 mph or more. vehicle had been to dealer on two separate occasions. dealer informed consumer that was the normal characteristic of that vehicle.*ak vehicle was repaired. *tc | |||
| 07/07/2004 | 260 | 1 | |
| Car has been out of alinement since day of purchase. have had it worked on by dealer multiple times, by multiple dealers. was told that was as good as it was going to get. *ak | |||
| 06/01/2004 | 250 | 1 | 05/23/2004 |
| While driving at any speed vehicle had a tendency to pull severely to the right. dealer examined the vehicle and informed the consumer that a kit was needed for the front suspension. consumer found a technical service bulletin outlining the problem. *ak *jb | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| 08/31/2007 | 40300 | 5 | 03/08/2005 |
| I am the owner of a 2005 chrysler 300 which suffers from electrical system failure under power, leaving me with no control over the vehicle. it has been into the shop five separate times for this problem, and has not as yet been repaired. however, this is not the main complaint i am contacting you regarding, even though it is in itself extremely hazardous. in this instance, when it was brought into the dealership for electrical failure, the repair technician was pulling it into the shop to look at it, and the left front control arm on the vehicle snapped in two. upon observation, it was found that the right front control arm was severely bent and ready to snap. the replacement control arms are twice the thickness, and twice as heavy, as the original. this is proof beyond a reasonable doubt that chrysler not only knew that the original control arms were defective and/or ineffective, but that chrysler corrected the problem without the issuance of a recall for the said defective/ineffective part. breaking control arms on the vehicle constitute a known vehicular hazard that can cause injury, death, and property damage. i hereby request that the nhtsa consider this a formal complaint and request for immediate safety recall for the 2005 chrysler and any other of the chrysler vehicle(s) which may use the same control arms, part number 4782561ae, in the interest of safety. this defect endangers not only the driver and passengers of the vehicle itself, but also other drivers who may be in the way when the control arms snap. when i contacted chrysler about the problem i was told that it was just ?too bad? and that i could not prove i had not done something which caused the problem. even though i advised them i knew that they had replaced their inventory with bigger, stronger control arms. utilizing the ?reasonable person? legal tenant, any reasonable person would understand that chrysler is trying to deny responsibility for their defective vehicle. *jb | |||
| 07/05/2004 | 800 | 1 | 06/14/2004 |
| My chrysler 300 has less than 3000 miles on it and i have been at the dealer three times for a front alignment problem, car pulls to the right. during first visit i was told alignment checks ok, they all pull to the right. during second visit dealer installed chrysler bulletin (off set bolts) to correct left lead problem. alignment improved but still pulls to right. during third visit dealer told me everthing checks ok nothing else can be done and the car pulls right or left because of the crown in the road (which is bull). i believe this to be a hazardous condition because constance pressure must be kept on the left side of the steering wheel to keep the car from drifting into the right freeway lanes. chrysler should be directed to replace improperly manufactured/defective front end components. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER ARM | |||
| 03/01/2005 | 2500 | 3 | 01/21/2005 |
| Dt: the contact stated the front end shook, made noise, and pulling to the left. she took the vehicle to the dealership, and they replaced the tires. the vehicle shook for the first mile and a half. the contact stated because they were self sealing tires the material inside clumped up because of the cold weather. the tire manufacturer told her to take the vehicle to a tire dealership. the vehicle was towed. as a result, the pressure from being strapped down during towing caused the upper control arm bushing to pop out. also, the tie rod end on the passenger's side needed to be replaced. the tire dealership told the contact to get those repaired before they could address the tire problem. the contact's husband was able to put the bushing back in, but no repairs have been made to the vehicle. *ak the consumer had a transmission leak. updated 01/11/06. *jb | |||
| SUSPENSION - FRONT - MACPHERSON STRUT | |||
| 09/01/2004 | 2 | 06/01/2004 | |
| 2005 chrysler 300 with ignition problem. consumer states that after the installation of the ignition switch was completed. she continued to have the exact same problem as before with the eas light indicator. *nj the consumer was told there was an open circuit in the ignition switch. the consumer stated the problem became more serious which caused the steering wheel to violently vibrate in excess of 60 mph. another service provider informed the consumer the tie rod end was broken and the struts needed to be replaced.*jb | |||
| SUSPENSION - FRONT - STABILIZER BAR | |||
| 03/19/2005 | 2000 | 4 | 12/04/2004 |
| While driving my 2005 chrysler 300 with the hemi motor thru my subdivision at 25mi per hour the rack-n-pinion broke and the stabilizer bar broke, causing a badly bent rim, that caused the bolts under the car to become sheared off, causing a accident. just and fyi i purchased the car 12/04 and the parts broke off on 3/19/2005 | |||
| SUSPENSION - REAR | |||
| 05/17/2006 | 585 | 1 | |
| This is for a 2005 gem (global electric vehicle) e4 - failure of weld on bracket of the lower, passenger-side, rear control arm. bracket was only welded on one side to the rear axel and failed. the other side bracket was welded correctly on two sides and confirmed with the manufacturer. such a condition at speed could have proven to be extremely dangerous. *jb | |||
| 12/23/2005 | 35000 | 1 | |
| Purchased used 300 touring chrysler on april 2005 with about 25000 miles already we notice ever since we purchased our vehicle it has made a loud bang noise everytime we go on reverse and it seems it lags before getting in gear and lately it was starting to make that bang noise going forward mostly when accelerating fast, we were thinking of taking it in but have been putting it off due to our work schedules, well this 23rd of december 2005 while going to a friends b-day party the whole back axle broke off we were in a red light as it turn green i accelerated and we felt the car drop completely on the rear at first i thought i blew out the tires or something but as we pulled to the side we notice the tires were way inside the fenders. when i met the tow truck driver the next day in the morning we both notice the axles completely broken off from the chassis at that point i thanked god that it did not happened on the freeway when i had my children with me, on the way to the babysitter. *jb | |||
| 04/01/2005 | 5000 | 1 | 01/15/2005 |
| Loud noise in rear of car everytime i accelerate between 30 & 50 mph. replaced rear differential bearings to try and fix problem and it did not work. problem was 1st reported in april 2005 and dealership ignored until october 2005. *jb | |||