Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
190020602/16/200610019533Moan/groan sound heard at idle. *tt03/24/2006
190080511/02/20051900805A10017651Revised power steering system bleeding procedures. *sc11/14/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
08/17/2012870001
 Upon driving on the highway the legal speed limit is always 70mph. while following the flow of traffic individuals ahead of me started slowing down to a cruise speed of 40-50mph abruptly. while paying attention to the change in pace i slowed down as well to feel comfortable with the flow of traffic. when checking my rearview mirror to see if there was a opening to change lanes i noticed a ford truck coming from behind at a excelled pace. with seconds before the contact i braced myself for the wreck. without paying attention suddenly the driver from behind ran into my rear of my car. this impact not only shattered my entire rear window, but my truck caved in, both my tail lights were knocked out, and i was knocked into the next far right lane. during the impact i braced myself and hit the steering wheel, my driver side rear mirror was knocked down and the hazard wheel alignment lights came on. while all of this occurred i was shocked my driver side airbag didn't employ. i am a male, 5?8, 160 pounds so i am sure the electronics could tell a person was visibly in the seat. had i not seen the truck come from behind i could've been thrown out the window. i am surprised of the malfunction and wanted to report it. *tr
08/17/201287000
 Upon driving on the highway the legal speed limit is always 70mph. while following the flow of traffic individuals ahead of me started slowing down to a cruise speed of 40-50mph abruptly. while paying attention to the change in pace i slowed down as well to feel comfortable with the flow of traffic. when checking my rearview mirror to see if there was a opening to change lanes i noticed a ford truck coming from behind at a excelled pace. with seconds before the contact i braced myself for the wreck. without paying attention suddenly the driver from behind ran into my rear of my car. this impact not only shattered my entire rear window, but my truck caved in, both my tail lights were knocked out, and i was knocked into the next far right lane. during the impact i braced myself and hit the steering wheel, my driver side rear mirror was knocked down and the hazard wheel alignment lights came on. while all of this occurred i was shocked my driver side airbag didn
05/01/201249300
 The engine started ticking noticeably on the upper right side of the engine. the noise was typical of a lifter or worn rocker arm. about a month earlier the car had a shifting problem with the automatic transmission on an interstate highway under acceleration. the car was checked for the transmission problem at a chrysler dealership but nothing was found after diagnositic testing was completed they did advise they found the strut bushings were in need of replacement. after hearing the engine noises the car was again taken to the chrysler dealership. both sides of the engine had the rocker arm assemblies replaced. the bushings for the struts were replaced. both of the tie rod ends were found to be in need of replacement while they were trying to realign the front end. the alignment was needed after replacing the strut bushings. the car was well maintained and oil changes & lubes were done at or near every 3,500 miles. there are a massive amount of replacements/repairs being done for these particular parts failing at a low mileage.these parts are failing prematurely and chrysler should take the initiative & recall these components. reimbursing customers that have become dissatisfied with their cars and it's manufacturer are being burdened with unnecessary repair costs. i was fortunate enough to have purchased an extended warranty which covered all the costs (over $2,000.00) . i still had to pay the deductable.nhtsa needs to find out what is happening and hold the manufacturer accountable. this was the first time i had to have repairs done since purchasing the car in 2008 with about 30,000 miles on the odometer.dependabilty is one of the most important parts of owning a car and we all pay a lot of money to purchase/lease them. paying for routine maintence is expected but exorbitant repair costs are unacceptable when a car is properly cared for and not abused.
07/01/201177179
 Tl-the contact owns a 2006 chrylser 300. the contact stated he cannot remove the vehicle out of park to any other gears. after parking the vehicle and then trying to shift the gear out of park the shifter will not move. the vehicle was towed to the home. the dealer was contacted and stated they have to replace the entire gear box that goes around the little plastic section to engage the gear shifts. this will be a cost of $344 to the contact due to no recalls or warranty. also the steering wheel does not lock it is easily movable from let to right when the key is not in the ignition. the manufacturer was contacted but offered no assistance. the failure mileage was 77,179...mw
04/22/201169564
 I have a 2006 chrysler 300 limited the tie rod ends goes fast like every 9 to 10 months i check the car regularly an i notice that each wheels i jacked up had movement so i replace them again before it got worse er never had a car with this problem tie rod end last some times for 9 years or so if your in the country or city an no pot holes this problem need to be addressed
01/07/201142000
 I recently had new tires mounted on my vehicle and was told that the tire rods were worn badly. i just passed 42,000 miles on my vehicle. i was told by my mechanic that this has been an issue on many chrysler 300 models around the same mileage. there are even two options for repair. you can have the tie rods replaced with standard equipment but will most likely have the same issue or chrysler came out with an upgraded replacement with a lifetime warranty. obviously chrysler knows that this is an issue and should be an actual recall. i will be having the tie rods replaced tomorrow.
11/24/201039000
 I have a 2006 chrysler 300 and on nov 24 2010 my tie rod end broke and had to be towed to the shop for repairs, it has been others with the same problems with these type of cars and i think this should be looked into by someone
09/26/2009320001
 At 36,000 miles the inner tie rods are worn and very loose. outters are worn but not as badly. car is out of warranty (over 36 months). when i called the dealer they said this is a common problem and they have seen it happen at less than 36,000 miles. failure consequences will be complete loss of steering control and accidents. this a serious and dangerous manufacturing defect and should be addressed immediately. *tr
06/30/2009680001
 The strut tension arms and tie rod ends had to be replaced at 68,000 miles. they were rusted due to there was no nipple to lubricate them. the mechanic said in another 60,000 miles the same thing will happen. this was an $800 repair. *tr
08/17/2007310311
 Tie rods failed at 31,512. *tr
08/29/2008490001
 Took car in for oil change and to have front end shaking checked out. was informed that the front tie rod was defective. since i had an extended chrysler warranty i took it to the local dealership for repair and found that it needed replacement but was not covered under the warranty. this is a 2006 vehicle with under 50,000 miles. never had a tie rod go bad in anything else i've owned--and it looks like i'm not the only one. *tr
02/04/2007112/17/2006
 Since i purchased my 2006 chrysler 300 touring the idle has been very rough and you hear a moaning sound coming from the engine. *jb
STEERING - LINKAGES - TIE ROD ASSEMBLY
06/12/200839325
 Tl*the contact owns a 2006 chrysler 300. the contact took the vehicle to a local auto body shop for routine maintenance. at that time, he was informed that the tie rods failed and were potentially defective. the contact is in the process of having the vehicle inspected by a technician at an authorized dealer to determine the cause of the failure, and to have it repaired. the failure and current mileages were 39,325.
02/27/200636000109/20/2003
 On feb. 27,2008 i had to have both tie rod ends replaced on my 2006 chrysler 300. during my auto shop's search for replacement parts we discovered that the dodge dealer in worcester ma. had 174 tie rod ends on backorder. this leads me to believe that if there is no recall maybe there should be. *tr
STEERING - RACK AND PINION
04/11/200610000105/01/2005
 Dt*: the contact stated while the vehicle was parked, the clutch was depressed and all the transmission fluid leaked out of the vehicle. the dealership replaced a transmission seal. also, the power steering fluid was leaking and the dealership has ordered a new rack and pinion assembly. there has also been a noise under the dash, but the dealership was unable to determine a problem.
STEERING - WHEEL AND HANDLE BAR
06/19/20060
 I rented a chrysler 300 and discovered what i feel are two potential safety hazards. 1.) the cruise control is mounted just above the turn signal. when exiting the highway, i started to signal a right turn and realized that the lever felt too small. luckily i moved my hand to the signal indicator. if i had lifted the cruise control lever, the car would have tried to resume the speed i had been using on the highway (65 mph). 2.) the top of the steering wheel covers the speedometer. drivers need to duck down to look through the spokes to see their speed. the wheel is adjustable, i had it at the bottom. i am six feet tall. *nm