Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 02/09/2013 | 110458 | ||
| Tl - the contact owns a 2006 chrysler 300. the contact stated that while driving approximately 60 mph, a loud rattle noise was heard from the driver's side of the vehicle. in addition, the vehicle jerked abnormally and without warning. the vehicle was taken to a private mechanic where it was diagnosed that the rocker arm assembly needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure and current mileage was 110,458. kmj | |||
| 02/09/2013 | 110458 | ||
| Tl - the contact owns a 2006 chrysler 300. the contact stated that while driving approximately 60 mph, a loud rattle noise was coming from the left driver side and the vehicle jerked without warning. the vehicle was taken to a private mechanic where it was diagnosed that the rocker arm assembly needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure and current mileage was 110,458. dr | |||
| 09/21/2012 | 66000 | ||
| Tl- the contact owns a 2006 chrysler 300. the contact stated that the gear shifter had become stuck in park, causing the vehicle to become inoperable. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure and the current mileage was 66,000. kmj | |||
| 09/21/2012 | 66000 | ||
| Tl- the contact owns a 2006 chrysler 300. the contact stated that while the vehicle was parked the vehicle shift gear was stalled in the park gear and the became inoperable and was no able to changed to a different gear at all. no warning lights were illuminated. the dealer was not notified of the failure. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure and the current mileage was 66,000. lg | |||
| 05/01/2012 | 49300 | ||
| The engine started ticking noticeably on the upper right side of the engine. the noise was typical of a lifter or worn rocker arm. about a month earlier the car had a shifting problem with the automatic transmission on an interstate highway under acceleration. the car was checked for the transmission problem at a chrysler dealership but nothing was found after diagnositic testing was completed they did advise they found the strut bushings were in need of replacement. after hearing the engine noises the car was again taken to the chrysler dealership. both sides of the engine had the rocker arm assemblies replaced. the bushings for the struts were replaced. both of the tie rod ends were found to be in need of replacement while they were trying to realign the front end. the alignment was needed after replacing the strut bushings. the car was well maintained and oil changes & lubes were done at or near every 3,500 miles. there are a massive amount of replacements/repairs being done for these particular parts failing at a low mileage.these parts are failing prematurely and chrysler should take the initiative & recall these components. reimbursing customers that have become dissatisfied with their cars and it's manufacturer are being burdened with unnecessary repair costs. i was fortunate enough to have purchased an extended warranty which covered all the costs (over $2,000.00) . i still had to pay the deductable.nhtsa needs to find out what is happening and hold the manufacturer accountable. this was the first time i had to have repairs done since purchasing the car in 2008 with about 30,000 miles on the odometer.dependabilty is one of the most important parts of owning a car and we all pay a lot of money to purchase/lease them. paying for routine maintence is expected but exorbitant repair costs are unacceptable when a car is properly cared for and not abused. | |||
| 09/05/2007 | 9 | 1 | 04/26/2007 |
| What was done to correct the failure; i.e, parts repaired or replaced (and if old part is available). *tr | |||
| SUSPENSION - FRONT | |||
| 05/24/2010 | 40000 | ||
| Tl-the contact owns a 2006 chrysler 300. the contact stated that the vehicle was taken to an authorized dealer for a routine oil change and the technician detected that both front outer tie rod ends were worn and would need to be replaced. the vehicle was repaired for the defect. the failure mileage was 40,000. js | |||
| 09/10/2008 | 35000 | ||
| Tl-the contact owns a 2006 chrysler 300. the vehicle was taken to an authorized dealer for the rotation of the tires. the technician detected that the front left tie rod had broken. the vehicle was repaired under the service warranty. the front right tie rod broke on a separate occasion. the vehicle was repaired at the owner | |||
| 06/30/2009 | 68000 | 1 | |
| The strut tension arms and tie rod ends had to be replaced at 68,000 miles. they were rusted due to there was no nipple to lubricate them. the mechanic said in another 60,000 miles the same thing will happen. this was an $800 repair. *tr | |||
| 10/19/2007 | 62000 | ||
| 1. driving on an overpass. made a left turn toward ramp to get onto i5 north. 2. during the turn, i heard and felt a huge clunk sound from the right front of car. i continued to drive thinking i may have just run over a rock or something. after a few weeks the car began pulling to the right while driving and eventually began vibrating harshly when driving at highway speeds. 3. being a shade tree mechanic, i pulled the wheels and checked the suspension. i noted that the tie rod ends seemed to be shot. this is a 2006 chrysler 300 touring with only 62,000 miles! i purchased the parts and replaced the outer tie rod ends. i took note that the original equipment tie rod ends did not have any way of lubricating the tie rod ball joint. there were no grease points that would allow proper maintenance of this part. i removed the boot from one of the old ends and noticed there was very little grease in the joint and there was scarring on the ball where there had been metal to metal contact between the ball and the housing. this caused the ball to wear prematurely and eventually caused the part to fail completely. a part of my oil change ritual is to have the lubrication points greased. tie rod ends are moving parts which need lubrication in order to remain in good condition. the fact that chrysler is using parts with no provision for lubrication is insidious and smacks of extortion. | |||
| SUSPENSION - REAR | |||
| 07/06/2011 | 62230 | ||
| Tl- the contact owns 2006 chrysler 300. the contact stated they took the vehicle to have a new set of tires and an alignment and when the vehicle was placed on a lift, there was a snapping sound coming from the vehicle. the trailing arm snapped on the rear suspension. the trailing arm goes from the wheel base to the frame of the vehicle. the contact stated there was no rust on the vehicle when the failure occurred. the contact spoke to the dealer and was told the manufacturer started to use a stronger metal in 2009, but the cast iron that was used has been failing. the vehicle was repaired. the failure mileage and current mileages were 62,230.rl | |||
| 09/10/2008 | 35000 | ||
| Tl-the contact owns a 2006 chrysler 300. the vehicle was taken to an authorized dealer for the rotation of the tires. the technician detected that the front left tie rod had broken. the vehicle was repaired under the service warranty. the front right tie rod broke on a separate occasion. the vehicle was repaired at the owner | |||
| 05/20/2006 | 6400 | 1 | 08/11/2005 |
| Dt*: the contact stated while driving 40 mph the vehicle started shaking and veered to the left without warning. the vehicle was driven to the dealer where it was determined the rear passenger lower control arm fractured and needed to be replaced. | |||