Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRONIC STABILITY CONTROL
02/01/201048189
 Driving on highway during cold winter day (20 degrees or below) when the cars computer system shut down and a few seconds later re-booted. the car continued to do so during the drive home and during the next week until i could get an appointment with local dealership. took to dealership and they were unsure of the issue. showed them a video that was taken while driving on the highway (very unsafe to have your car totally shut down while going 70 mph). they replaced the ignition switch -- not warrantied, $300 repair. this has happened every year with the exception of 2012 (weather in region was warmer and didn't meet conditions as previous years). now it's 2013 and the same thing happened during a recent blizzard. dealership says their hands are tied, but i think this is a chrysler defective part issue. something in very cold weather is causing the computer system to shut down, which could cause a driver to lose control of the vehicle. this is a scary situation, especially if you don't know what's happening. i have video of the issue from a recent commute, as well as the documentation of the on-going issue starting back in 2010. chrysler was contacted on 2/21/2013 with the details. my utmost concern is that this will (or has) caused a fatality and chrysler seems unwilling to acknowledge the problem with this defective part. .
12/27/201088230
 The abs light is on when driving and the brake pedal seems stiff and jumps back up when applying the brakes,found possible recall f50 may be related, but is not applicable to this vehicle
01/24/200995001
 Vehicle appears to have a faulty esp (assume it stood for emergency skid protection) or anti-lock brake system. the car will slid on minor downward slops when snow is on the ground even when moving at a very slow speed (10-20mph). it doesn't have to be much snow on the ground either for this to occur. it occurs also rather the esp feature is on or off. the brakes feel like they are pumping themselves and have a grinding sound when pressed on. i am unable to control the car from sliding or shifting. it once slid into an intersection. another time during a slide on a very minor slop, had it not been for the car in front of me being at least 2-3 car lengths ahead of me, i would have slid right into the back of it. i have taken it to keystone chrysler where i purchased it. they ran a diagnostics on it but indicated that nothing showed up. however, they refuse to actually drive the car in snow conditions to see what i am experiencing and is reporting. i am uncomfortable and extremely fearful to drive the car any longer in snow like conditions. i have a truck which i drive the majority of the winter months which is why this was not detected sooner. additionally, the car shifts when encountering bumps in the road, especially if you're going in a downward direction and brakes are being applied. this occurs during wet or dry conditions. *tr