Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 082700 | 09/29/2000 | 6092304 | Subject regarding non-deployed airbag handling procedures. *tt | 12/04/2000 | |
| AIR BAGS - ON-OFF SWITCH ASSEMBLY | |||||
| 083799 | 11/12/1999 | 081798C | 6089800 | Daimlerchrysler corporation is now offerinb airbag on / off switches for selected vehicles. *tt | 02/25/2000 |
| 081798 | 12/30/1998 | 603153 | Subject regarding airbag on - off switches. *yc | 02/05/1999 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 09/25/2011 | 55000 | ||
| Tl* the contact owns a 1999 chrysler 300m. the contact was attempting a turn when the vehicle abnormally accelerated and crashed into a residential home. the airbags did not deploy. neither the dealer nor the manufacturer was notified of the failure and crash. the vehicle was destroyed. both the driver and passenger sustained minor injuries. a police report was filed. the failure and current mileage was 55,000. | |||
| 09/25/2011 | 55000 | ||
| Tl- the contact owns a 1999 chrysler 300m. the contact was attempting a turn when the vehicle abnormally accelerated and crashed into a residential home. the airbags did not deploy. neither the dealer nor the manufacturer was notified of the failure and crash. the vehicle was destroyed. both the driver and passenger sustained minor injuries. a police report was filed. the failure and current mileage was 55,000. kmj | |||
| 09/25/2011 | 55000 | ||
| Tl- the contact owns a 1999 chrysler 300m. the contact was in a crash. while making a turn, the contact stated that the vehicle accelerated and ran into a house head on. the airbags did not deploy. the dealer nor manufacturer were notified of the crash. the vehicle was destroyed. the driver and passenger suffered minor injury. a police report was filed. the failure and current mileage was 55,000. nw | |||
| 05/12/2008 | 1 | ||
| Crack developing over the passenger air bag this seems to be a very common problem with these cars and chrysler doesn't care. 99 chrysler 300m. *tr | |||
| 07/28/2007 | 150000 | 1 | |
| The dashboard cracks along the srs airbag enclosure. this crack can not be repaired without jeopardizing the integrity of the airbag. *tr | |||
| 11/23/2004 | 0 | ||
| I was recently in an auto accident and hit a driver who had turned in front of me when i had the right of way. i was traveling 55 mph when my 1999 chrysler 300m smashed into the man who tuned in front of me . to make a long story short, both of my front air bags did not go off during the crash. who can i contact or what can i do about this. *nm | |||
| 06/01/2003 | 56512 | 1 | 11/02/2002 |
| I have a crack in my dashboard above the passenger side airbag. the crack is approx. 10 long. i have learned from other owners that the crack is a defect in the dashskin material of my 1999 chrysler 300m. i am concerned that the crack may allow the airbag to deploy too strongly or that the repair of the dashskin my restrict the proper operation of my passenger airbag. the crack is also unsightly. | |||
| 11/20/2002 | 1 | 10/02/2002 | |
| A little under 50,000 miles when i got the vehicle. about a month later two vertical cracks appeared along the seams of where the airbag deploys.*ak a friend informed me that they knew someone who had cracks in their dash too...in the same location! i thought that this was unusal. i did a little research and found out that this wasn't an isolated incident. several other 300m owners experience the same problem. there is indeed a problem with the materials used. i called repair shops and they said they would not touch it (due to the proximity of the air bag/ legal issues) i'm afraid that in the event of an accident the air bag will not deploy properly and will cause bodily injury to a passenger if this issue is not resolved . | |||
| 06/20/2004 | 1 | ||
| I have a chrysler 300m- 1999 model. for no reason, the dash now has a 6 inch split over the passenger airbag. i talked with the dealer, and they said nothing has caused it, and chrysler refuses to fix the defect. i think this is a safety issue, and i believe chrysler should stand behind their product and fix their problem. *ak | |||
| 05/11/2004 | 152000 | 0 | 06/10/2003 |
| My dash has cracked on the passenger side of my veicle, over the airbag. i am concerned about safety issues since it is over my airbag. there was not impact to the dash. it was not there went i parked the vehicle on mondy night and on tuesday afternoon i noticed it. | |||
| 04/02/2002 | 1 | 06/01/2001 | |
| Split in dashboard where passenger airbag is. safety concern.*ak | |||
| 03/14/2004 | 45000 | 1 | 10/13/2000 |
| This is a huge problem with top of the line 300m cars. my car has only 60000 miles and the dash is cracked on both sides of the passenger side airbag. every dash repair person i called said this was their #1 complaint for 300m but they will not fix them due to liability issues. as consumers we are lead to think we are buying chryslers top of the line car. now they have a wide spread problem and are not willing to help loyal customers. the consumer must be protected with this terrible issue.*ak | |||
| 11/10/2001 | 45000 | 1 | 08/24/1999 |
| I have a 1999 300m. whan it was about 3 years old the dash board cracked in the air bag area on the passengar side. and a few months later another crack formed about 12 inches toward the driverside. both on the air bag seams. *ak | |||
| 12/30/2002 | 65000 | 1 | |
| The passenger side dashboard where the air bag is located is cracking. the consumer is concerned that the air bag will malfunction. *ak | |||
| 08/11/2003 | 0 | 06/15/2001 | |
| I own a 1999 chrysler 300m and the passanger side air bag is in the dash and has developed cracks around the air bag in the dash i have called and talked to chrysler customer service and complained about this and they basically told my out of warranty out of luck. basically i would like something taking care of from chrysler what if this problem happens and i happen to be in a car accident and the passanger side airbag doesnt deploy for this reason now whats going to happen lawsuit, los of life maybe something should be done about this and i know im not the only one who has this problem with there 300m and also the seal around the doors of the car have a problem of shrinking they have shrunk so much sometimes not able to open the door. theres another problem there if im in an accident and the car starts on fire and i cant get my door open because the weather gasket has shrunk so much i can't get the door open then what. i believe chrysler should take a look at the problems with there cars more and listen to the customers | |||
| 02/01/2001 | 34000 | 1 | 10/18/1999 |
| The dashboard on my 1999 chrysler 300m has split on the right side just to the left of the air bag. my car has 36,00 miles and has been in a garage most of the time. i am concerned the air bag will not work properly. chrysler is not willing to repair the dashboard because the year warranty is out. the dash should certainly outlast the first set of tires and the original battery. i also know of several other 300m's with splits in the same spot. is this a safety issue with right side airbag?*ak | |||
| 1 | 03/01/2000 | ||
| The dash board began to rip at the air bag component on the passager side of the car. the dealer will not cover it under warranty stating that it is cosmetic. dt | |||
| Consumer states the air bag module has a crack where you can see the air bag material. dealer was contacted. mr | |||
| 02/28/2001 | 09/01/2098 | ||
| The dash on my car is splitting in the seam of the passenger side airbag. there is obviously a manufacturer's defect with airbag system. chrysler has refused to repair the problem. i think that there is a possibility of the airbag not deploying properly.*ak | |||
| 07/05/2002 | 1 | ||
| Passenger airbag cover is cracked all the way around.*jb | |||
| AIR BAGS - FRONTAL | |||
| 04/14/2005 | 40000 | 1 | 04/18/2000 |
| Tl*the contact owns a 1999 chrysler 300m. the contact experienced air bag failure in the dashboard. the dealer stated that no repair would be performed because the vehicle was no longer under warranty. the failure mileage was 40,000 and current mileage was 56,000. updated 03/18/08. *lj updated 03/18/08 *tr | |||
| 09/01/2005 | 85000 | 1 | 09/13/2001 |
| I own a '99 chrysler 300m. the dash has develop a 10 vertical crack on the dash above the air-bag. i spoke with several other owners of similar 300m's, all have experienced this problem. i feel thesis a flaw in manufacturing and a major safety issue that needs to be corrected. *jb | |||
| 06/06/2005 | 81000 | 1 | 06/19/2001 |
| Dt: the contact was involved in a crash. the contact's vehicle was struck by an eighteen wheeler on the driver's side front and quarter panel. the vehicle went airborne and landed on all four wheels. however, the front airbags never deployed. the occupants in the vehicle were wearing seat belts. upon initial impact the passenger seat belt unbuckled, she was thrown around the vehicle and landed on top of the driver. the driver and passenger sustained injuries to the back and neck areas. the police filed a report at the scene. the vehicle was repaired. *ak updated 02/13/06. *jb | |||
| 04/11/2005 | 39000 | 1 | 12/16/1998 |
| Six to seven inch crack appeared in dashpad on left side of passenger airbag. appears that airbag could deploy or perhaps malfunction in the event of a frontal crash. | |||
| 03/01/2004 | 46000 | 1 | 03/28/2000 |
| Last spring when i pulled my car out of my heated garage that it was stored in all winter i noticed about a 3 crack on the left side of the passenger side airbag. since then, that crack has grown to over 7 long and another one appeared this winter on the right side of the airbag that is about 3 long. i am afraid that the airbag will deploy without provacation. i also found that this may be a common problem on this website: http://www.chelstyle.com/chelstyle_jeep_complaints_chrysler_complaints_300m_dashboard_complaints_before_you_buy_a_chrysler_jeep.htm i went to the dealer and he said there is nothing the dealership can do about it and he has seen others with the same problem.*ak | |||
| 09/26/2001 | 1 | ||
| Dashboard has cracked open around the outline of the passenger side airbag. separate cracks of 3,4, and 6 lengths. cracks began appearing right after expiration of warranty. according to manufacturer, only fix is to replace whole dash and they will not cover it. afraid of airbag deployment implications.*ak | |||
| 12/30/2003 | 85000 | 1 | 12/15/2003 |
| Noticed foot long crack above passenger side air bag shorlty after buying vehicle. 1999 chrysler 300m. more information can be found at: http://p209.ezboard.com/f300menthusiastsclubfrm8.showmessage?topicid=647.topic.*ak | |||
| 06/16/2004 | 1 | 06/16/2000 | |
| Took car in for recall on the stick replacement. dealership also replace speakers in front dashboard. dash since then is cracked alone the passengers side air bag. this is a very dangerous and serious crack that can lead to an unexpected air bag deployment, we have records to prove that the dealership crack the dash when (they) dealership remove the front speakers for replacment as well as the recall on the stick shift recall. *ak | |||
| 06/12/2004 | 84600 | 1 | |
| While vehicle was parked dual airbags deployed inadvertently. no injuries reported. *ak | |||
| 07/18/2004 | 54000 | 1 | |
| Cracks appeared on the front passenger's side air bag compartment. dealership was notified, but did not resolve the problem. *ak | |||
| 06/10/2004 | 68000 | 1 | 07/16/1998 |
| 2 inch vertical crack in dashboard over the passenger airbag. *ak | |||
| 02/10/2002 | 59252 | 1 | 06/23/2000 |
| 1999 chrysler 300m. 8 inch crack in dashboard following the seam of the passenger airbag. can not be repaiered only solution is to replace the entire dashboard cover.*ak | |||
| 09/08/2002 | 50000 | 1 | 10/20/1999 |
| I have a split over the passenger side air bag. the split started out 3 inches long and now is 8-9 inches in length. my vehicle was taking to the chrysler dealership and told this was not a warranty item and the car is out of warranty, so i would have to come up with 1500.00 plus installation for a new dashboard. there are at least 50 300m's in this area, that have the same problem and i wish i could get all of them to put in a complaint, but some people never do what needs to be done. this seems to be a material problem were the material is stretched over the air bag. i am not sure if the air bag will deploy or if it will deploy when not necessary startling me as i drive and cause an accident. i've looked on this web site and see where several others have complained and i complained previously. is this defect being investigated? this seems to be a safety issue and could cause serious problems. my vehicle was taken to a vinyl repair shop and the service man said he wouldn't fix it, because he would be afraid the air bag wouldn't deploy properly. *cb | |||
| 10/29/2003 | 1 | 10/26/2003 | |
| 10 inch vertical crack over passenger side air bag compartment. *cb | |||
| 09/15/2003 | 1 | ||
| While vehicle was at the dealer, the front air bags deployed after the mechanic pulled the release button for the hood. *ak *scc *jb | |||
| 08/15/2003 | 46470 | 2 | 12/15/1998 |
| Was struck on front passenger side of car by oncoming vehicle. airbags did not deploy on impact. *ak | |||
| 05/01/2003 | 08/12/1999 | ||
| Passenger side air bag has created enough pressure on the dashboard material so as to cause a 6 inch vertical split in the material. is this an indication that the air bag could prematurely discharge and possibly present a hazard to a passenger and/or startle the driven sufficiently so as the precipitate an accident. *nlm | |||
| 06/24/2002 | 68000 | 05/15/2001 | |
| 1999 chrysler 300m less than 3 years old has dash splitting where passanger side airbag is placed. dealer refered me to a vinyl repair place who had repaired several others for them. repairman refused to repair for fear of possible interference with proper operation of air bag. he stated that he had seen many with same problem. | |||
| 07/01/2002 | |||
| Consumer states that there is a crack on the passener side dash. consumer is concern that the vehicles airbag may or may not deploy. please provide any further information. ts | |||
| While driving hit median concrete and ran into some trees head-on, airbags did not deploy. vehicle totaled. dealer contacted. *ak | |||
| While waiting at a stop sign vehicle was involved in a head-on collision. upon impact, air bags not to deploy.*ak | |||
| 10/12/2001 | 1 | 08/01/1999 | |
| The car was in the park position with the engine running. when the car was shifted into the drive position, it suddenly surged forward at a great and uncontrolled rate of speed. the car struck the rear side of the recreational vehicle, becoming impaled on it. the recreational vehicle was hit with such force that it was turned about thirty degrees counterclockwise. the recreational vehicle then struck a neighbor's parked vehicle. all three vehicles sustained significant damage. additionally, both the driver and passenger airbags failed to deploy. *ak | |||
| 08/01/1998 | |||
| I am informing your office of a possible saftey issue regarding the air bag system. on my car, the dash board began to rip at the air bag component on the passager side of the car. i have brought up the rip to the chrysler serivce dept but to no avail. since contact other companies for the repair of the dashboard at the rip, i was told i should report this to your office because they had seen this rip on other vehicles as mine. they said the rip is due to the dash around the air bag was thinner for the air bag to deploy, but repairing the tear around the air bag was not possible becasue of a liability issue. the tear is right on the edge on the right side of the air bag system on the passenger side of the car. i felt when i first noticed a very small tear in the dash over a year ago, that the air bag would either deploy or would interfere with the deployement. over the year, the tear has gradually increased to the length of about 12 inches on the edge of the air bag system.*ak | |||
| While driving40 mph had head-n crash, and airbags did not deploy. contacted dealer. pleas add vin. *ak | |||
| 01/11/2001 | 02/01/1999 | ||
| Involved in a front end 50mph accident/airbags did not deploy. *ak | |||
| 08/17/2000 | 1 | 06/01/1999 | |
| While driving about 60 mph and changing line to the middle, both air bags deployed without a prior warning. manufacturer was contacted.*ak | |||
| AIR BAGS - SIDE/WINDOW | |||
| 08/08/2003 | 10 | 08/05/1999 | |
| I have replaced 7 goodyear tires on my 1999 300m as well as one chrome rim (several serious blowouts). the driver & passenger window motors required replacement. have mysterious 2 inch dashboard crack near passenger side airbag. replaced sensors (crank case?). chafing wires cause unexpected stalls & failures. local dealer trying to diagnose current problem-car stalls after shift into drive. afraid to keep a car with only 42,000 miles. love the look & room of the car but may be too dangerous to risk stalling on a highway at 65mph or missing an interview. *ak | |||
| 08/10/2001 | 1 | 07/01/1998 | |
| Passenger side air bag is not a separate unit in the dashboard area. there is a very large vertical tear/crack on the left hand side the entire length of the airbag. it is obvious this is a defect in the dashboard area where the airbag sits underneath. the crack is of concern because we are concerned the airbag could disengage and our safety is a factor. the cost to repair this is the cost of an entire new dashboard in the amount of $1200 plus. chrysler calls this cosmetic and will not cover the repair.*ak | |||