Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - TRUNK LID - LOCK | |||||
| 230200 | 02/04/2000 | 232099 | 610007 | Daimlerchrysler corporation is now offering internal emergency trunk releases for selection vehicles. *tt | 04/13/2000 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 01/04/2011 | 48512 | ||
| Buzzing noise from drivers side front/rear doors when pressing the locking mechanism. this also occurrs when the doors automatically lock after reaching a certain speed. this noise does not occur when unlocking the vehicle, only when locking | |||
| 12/17/2006 | 80000 | ||
| The unlock mechanism on both of the passenger side doors is stripped. in order unlock either of those doors, i must first cycle the automatic lock button - either from the driver's side door or the automatic button on the key fob, then get inside the car and manually raise both of those locks by hand. neither door will open without this process. when using the autolock button to unlock the doors, there is a horrible, loud, grating noise, which leads me to believe that the gears are stripped inside the door. there is a definite safety hazard, as anyone inside the car cannot exit the vehicle without first using the button, which does not work. | |||
| 12/01/2004 | 2 | 04/06/2002 | |
| The consumer stated that the rear passenger automatic door lock burned out. *tc the consumer would have to hit the front auto lock and the buzzer, then go around and open the door manually. there were several other makes and models that had the same problem. *sc *jb | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 11/29/2006 | 65408 | 1 | 04/01/2000 |
| The inside drivers door latch broke where the latch mechanism connecting the rod attaches. i can only open the door from the outside. the handle assembly is molded i can't open the door quickly in the event of an emergency. the repair has not been completed, the door panel is on backorder. *jb | |||
| 02/11/2005 | 84000 | 2 | 05/24/2003 |
| My wife purchased her 300m in 2003 within the first year the driver side rear door lock would make a loud noise and not unlock. now a year later the front passenger side door is making the same noise and cannot be unlocked unless you cycle the lock switch and manually raise the lock. i consider this a very unsafe condition and with the number of complaints i've read so far it is far from a isolated incident. | |||
| 01/05/2005 | 2 | ||
| The passenger's rear door locks will not lock or unlock on their own. consumer took vehicle to the dealer, and mechanic replaced the lock mechanism. consumer informed the mechanic that the driver's door lock problem occurred more than once, and problem had not been resolved. *ak | |||
| 11/26/2004 | 62000 | 2 | 03/06/2000 |
| The rear door locks failed. the 1st right rear at 46000 and the next left rear at 62000. the first time the lock actuator became very noisy,k and i had it replaced before total failure at a cost of 220.00 at the dealer, off warranty. the next was this past week at 62000. this time the lock completely failed and made it impossible to open the door from inside or out. this time it cost 340.00 i consider both failures at fairly low mileage as a sign that this lock mechanism is very defect prone and the fact that the door would not open in any way a huge safety hazard in case of an accident or fire.*ak | |||
| 03/01/2004 | 47515 | 110 | 03/01/2000 |
| Right front and left rear door lock/release selanoid went out at the same time. once locked, the passenger(s) cannot manually unlock the door to normally exit, escape a fire or drowning, etc. the driver or front passenger has to use the front door electric release button to get the malfunctioning (selanoid) lock to unlock to the halfway position. this then allows the passenger to manually unlock the locking button fully and open the door. a passenger inside the vehicle can not use manual force to open his/her door, especially women or children who may try to exit the vehicle. the locked door may be open externally by use of the key. the automatic keyless entry device will not work (open) on these defective door locks. i have an extended warranty they will cover the repair, with a deductible, however i thought you should know about this since the passenger or a driver will definitely be trapped in the vehicle if they need to get out. also, i am a retired police supervisor and have had extensive accident investigations experience and have never seen a lock malfunction in this manner. if you have had any similar complaints, i would appreciate it if you would let me know prior to getting my locks repaired. *la | |||
| 04/02/2003 | 43398 | 1 | 03/28/2000 |
| When my chrysler 300m was less than 2 years old, the lock on the front passenger door began making horrible grinding noises, and no longer opened electronically. i ultimately had to replace the entire locking mechanism at a cost of $228.99. less than a year later, the rear passenger door lock began making the same grinding noise, and stopped working electronically. it's about time chrysler recalled this and fixed it once and for all as i see that i'm far from the only person being inconvenienced. in addition, should there be an accident and immediate need to evacuate the vehicle. precious moments would be wasted trying to get the back door lock released to the button can be manually raised, and the door opeed. *ak | |||
| 12/13/2003 | |||
| 2000 chrysler 300m defective door latch actuator. i have a small child and fear the hook-up connection between the speed cables and door latch actuator may create a deadly situation. on december 13, 2003 cowles nissan chrysler replaced the right rear door lock actuator latch assembly due to it malfunctioning. three weeks later the left front lock actuator assembly malfunctioned and requires replacing. my dealer cowles nissan chrysler, woodbridge, va refused to address this safety issue or assist with contacting the manufacturer with the replacement of the remaining defective door lock actuators. the n.h.t.s.a office of defects report on the 2000 chrysler 300m found the following problems: vehicle speed control: 1.linkage 2.cables 3.accelerator pedal | |||
| 02/06/2004 | 60000 | 3 | |
| Rear driver side door lock failed. consumer was unable to lock/unlock the door to enter/exit the vehicle. *ak | |||
| 12/14/2003 | 46500 | 1 | 05/24/2000 |
| The door lock on the passenger side door has stopped working correctly. there is a buzzing sound when the power lock is pressed as well as when the car reaches 15 mph and locks automatically. the door cannot be opened with the door handle and in the event of an accident the front passenger would be denied an immediate exit. the dealer says it appears to be actuator failure at a cost of $250.00 to repair. this is a significant safety issue and a threat to the welfare of anyone riding in the front passenger seat. recall should be immediate.*ak | |||
| 09/23/2001 | 1 | 10/10/2000 | |
| Door lock buzzing and failure to unlock door. occasionally door will not open from the inside until the electric lock is toggled a few times and then the manual button is pulled up. often times the button will not pull up unless the electric switch is toggled first. i have exited car on occasion to have the door still be locked when i attempt to open it (door should unlock upon opening from inside). talked to dealer and dealer stated it was due to possibly playing with the locks by my children first failure occurred less then one year after purchase. *la | |||
| 10/10/2003 | 456650 | 2 | 02/20/2000 |
| When my 2000 chrysler 300m was under warranty, my drivers side door would not unlock. there was a buzzing or screeching sound when you tried to lock the doors manually, with the remote, or while driving with the 15 mph auto lock feature. the drivers side front actuator was replaced. on 10/10/03, the same thing happened with the passenger side door which was not covered under warranty and cost me $220.96 to replace the passenger side front actuator. others have complained about the same issue, when is chrysler going to recall these faulty components? *la | |||
| 04/20/2003 | 4 | 02/02/2002 | |
| 3 inch centers of wheels corroded off. chrome door handles chrome peeling off driver & passenger door. weather stripping hanging off rear doors. door lock actuator motor malfunction. *nlm | |||
| 02/11/2003 | 4 | ||
| The actuators for the door of my 2000 chrysler 300m has been replaced three or four times. the part itself seems faulty, and there should be a recall so that the part gets fixed. *jb | |||
| 10/25/2001 | 2 | 03/01/2000 | |
| Not able to totally lock all doors. system is electrically controlled. very noisy when automatically activated at 15 mph. necessary to deactivate, thus having to manually lock doors. because this was a standard option, it should work for reasonable length of time. when ordering replacement part, was informed of a two week wait because of local back order on like part, indicating many other owners were having same problem. this was second failure. first time was on driver front door, second time was on passenger front door. can the back doors be far behind? dt | |||
| LATCHES/LOCKS/LINKAGES - TRUNK LID - LOCK | |||
| 09/01/2002 | 40000 | 1 | 02/21/2000 |
| Automatic door lock motor making loud buzzing noise. failure soon to follow. common problem with many other owners. why is this not beong repaired by manufacturer? | |||