Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SEATS - FRONT ASSEMBLY - RECLINER | ||||||||||||||||
| 03V035000 | DAIMLERCHRYSLER CORPORATION | from 09/01/1997 to 04/27/2002 | V (Vehicle) | 1066000 | 04/23/2003 | MFR | CHRYSLER GROUP LLC | 02/05/2003 | 02/12/2003 | |||||||
| Defect Summary | On certain passenger vehicles, seat back recliner bolt breakage can occur resulting in the seat back reclining unexpectedly. | |||||||||||||||
| Consequence Summary | If the seat back unexpectedly reclines while the car is being driven, it could result in loss of vehicle control, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the recliner bolts. owner notification began on april 23, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Daimlerchrysler recall no. c04. customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SEATS | |||||
| 2301901 | 08/10/2001 | 623210 | Some vehicles may have a power seat adjuster loose fore/aft.*slc | 10/26/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 09/25/2012 | 140000 | 1 | |
| I was stopped at a red light vehicle behind me did not stop and rear ended me. both front seats in my car let loose and the seat backs went fully reclined. my wife and i were both laying on our backs with heads on the back seat. the car was still moving, it was hard for me to get upright and stop the car. chrysler told me the seats are designed this way. here is what they said the seats in your vehicle. our design to progressively tilt just during a rear impact collision. the idea behind that, is that it does lesson injuries to the front seat vehicle occupants once that happens so that would be a normal occurrence for your vehicle in a rear end collision. i say bullshit. if someone was in the back the seat would have broken their legs. it was not aprogressive tilt, they flew back. they air bags did not deploy. *tr | |||
| 09/25/2012 | 140000 | ||
| I was stopped at a red light vehicle behind me did not stop and rear ended me. both front seats in my car let loose and the seat backs went fully reclined. my wife and i were both laying on our backs with heads on the back seat. the car was still moving, it was hard for me to get upright and stop the car. chrysler told me the seats are designed this way. here is what they said the seats in your vehicle. our design to progressively tilt just during a rear impact collision. the idea behind that, is that it does lesson injuries to the front seat vehicle occupants once that happens so that would be a normal occurrence for your vehicle in a rear end collision. i say bullshit. if someone was in the back the seat would have broken their legs. it was not aprogressive tilt, they flew back. they air bags did not deploy. | |||
| 05/15/2004 | 55000 | ||
| Tl-the contact owns a 2003 chrysler 300m. the contact received recall notice nhtsa campaign id number: 03v035000 (seats:front assembly:recliner) in 2003 from the manufacturer. he took the vehicle to the dealer to perform the recall and the recall work was performed. after the recall work was performed the driver's seat recliner bolt failed and the seat back collapsed. the contact stated the dealer repaired the seat a second time. later the seat bolt failed again while driving 60 mph going around a curve. the vehicle was taken to the dealer a third time for the repair. the dealer again repaired the seat bolt and the seat bolt failed a fourth time. the contact stated now the seat bolt has failed for the fifth time. he contact the dealer for the fifth failure on march 15,2011 and he was advised that the part would be in on april 7, 2011. he contacted the manufacturer and they advised him they would rush the part. the approximate failure mileage was 55,000 and the current mileage was 145,000. vwb | |||
| 03/18/2011 | 48934 | ||
| Tl* the contact owns a 2000 chrysler 300m. the contact stated that the driver side seat was no longer attached to the vehicle and was able to move while the vehicle was in motion similar to the failure described in nhtsa campaign id number: 03v035000 ( seats:front assembly:recliner). the vehicle was taken to the dealer who advised that the two brackets that held the seat in place were disintegrated and that the part needed to repair the failure was no longer available. the manufacturer advised the contact that because the vehicle was no longer under warranty, that they would not be able to provide any additional assistance. the vehicle was not repaired. the current and failure mileage was 48,934. the vin was unavailable. | |||
| 03/18/2011 | 48934 | ||
| Tl- the contact owns a 2000 chrysler 300m. the contact stated that the driver side seat was no longer attached to the vehicle and was able to move while the vehicle was in motion similar to nhtsa campaign id number: 03v035000 ( seats:front assembly:recliner). the vehicle was taken to the dealer who advised him that the two brackets that hold the seat in place had desinergrated and the part that would repair the failure was no longer available. the manufacturer advised the contact that since the vehicle was no longer under warranty that they would not be able to provide any additional assistance. no repairs were performed. the current and failure mileages were 48,934. the vin was unavailable. bw | |||
| 05/30/2010 | 59000 | ||
| Tl-the contact owned a 2000 chrysler 300m. while driving at approximately 65 mph the the front driver seat involuntarily reclined resulting in a crash that destroyed the vehicle. a police report was filed and one person was reported injured. the vehicle was towed to an insurance company lot and was not examined for cause of failure. the failure and current mileages were 59,000. sm. | |||
| 01/01/1901 | 1 | ||
| Consumer heard a grinding sound while trying to adjust the seat. as a result, the seat broke and the consumer fell backwards. *ph | |||
| 08/11/2002 | 1 | 10/10/2000 | |
| Seat wobbles and leans forward / after when accelerating decelerating. *la | |||
| 03/30/2002 | 1 | 06/04/2000 | |
| While driving, was rearended by another vehicle, and upon impact driver's seat broke. driver was in a flat position. trunk was pushed into backseat. vehicle totaled, passenger and driver were injured.*ak *jg | |||
| SEATS - FRONT ASSEMBLY - POWER ADJUST | |||
| 5 | 10/16/2001 | ||
| The drivers power seat is not stable, during slight acceleration the seat lurches backward slightly, dealer was unable to remedy problem. *slc | |||
| SEATS - FRONT ASSEMBLY - RECLINER | |||
| 12/06/2006 | 72000 | 1 | 09/29/2000 |
| Dt*: the contact stated while the vehicle was parked, the front driver side seat adjuster failed and the seat back fell backwards. the vehicle was taken to the sales/service dealer. the manufacturer was notified. | |||
| 10/02/2003 | 1 | ||
| Consumer received a recall notice for driver's side recliner. however,it was the passenger's side recliner that broke. consumer's husband sustained back injury when he sat in the passenger's side seat after having back surgery and the bolts broke. *ak | |||
| 1 | |||
| Ltr of complaint re customer service with employee of stone mountain chrysler...*mr the dealer failed to contact the consumer to schedule recall# 03v035000. the consumer will hold chrysler accountable and liable for damages and injuries associated with their defective bolts. scc *tt *jb | |||
| 91000 | 1 | ||
| After slamming on brakes the force of impact caused consumer's back to slam against the back of the seat. seatback broke off on one side. consumer feels it may be a bolt. please provide any further information. *ak | |||
| When applying abs brakes pedal went to the floor, causing extended stopping distance, and resulting in a collision. also, rear passenger's seat belt did not lock up, seatback collasped, and the air bags did not deploy. please give any furher details. *ak | |||
| SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER | |||
| 01/01/2004 | 59082 | 1 | 09/12/2000 |
| A fire started under the driver's side of the vehicle while driving at 40 mph. the vehicle was taken to the dealer. the cause of fire was unknown. the manufacturer agreed to share half of the cost to repair the seat. *jb the heat mechanism in the leather seat burned through the seat and through the consumer's jacket. *sc *jb | |||