Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, AIR - SUPPLY - HOSES, LINES/PIPING, AND FITTINGS | |||
| 05/21/2002 | 1 | 07/01/2000 | |
| On monday, 5/20, i was exiting my 2000 chrysler 300m and as i pulled the interior driver's side door handle, the chrome plating on the handle split along the top seam, slicing a deep gash in my middle finger. after attending to the wound, i found that the center of the door handle now has a 2 section of the chrome finish that has torn away from the handle, leaving a horizontal, razor-sharp protrusion that could cut me again at anytime. fearing this hazard would cause further injury to me or members of my family, i contacted my dealer, brandywine chrysler jeep in wilmington, de about getting a replacement handle for the driver's door. the parts department told me that chrysler doesn't make replacement door handles; i would need to order a whole new interior door panel at a cost of $309, not to mention the $70/hour labor to install it. i went to their service department yesterday, 5/21, and the service guy remembered having a door panel in the shop and went to see if there's something he could do. he returned to tell me that there's no way to remove the handle from the panel without damaging it, and told me that the only option is to replace the door panel because the protruding strip of chrome finish cannot be repaired. even if it were possible to remove the treacherous 2 section of finish from the handle, that would leave two equally sharp and dangerous vertical edges running completely around the handle. today i contacted chrysler customer service via email about the defect, and they sent me a cursory response that said theres nothing they can do since the handle is part of the door assembly. they didnt even mention the injury or defective handle.*ak | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 07/22/2003 | |||
| While applying brakes consumer's vehicle hit the vehicle in front, causing an accident. *ak | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 1 | 11/24/2000 | ||
| While traveling 55-65 mph vehicle started to shimmy due to poor goodyear tires on chrysler, 300m, 2000. consumer is on second set. *ak goodyear eagle ls tires p225/55r17. the vehicle had rotors, brakes and sway bar replaced. *yh | |||
| 01/01/2000 | |||
| Cannot keep tires balanced. balanced 3 times in last 6 weeks. also had 2 tires replaced to try and correct. i was told by a friend in dayton ohio that he had same problem. according to goodyear dealer this is a recurring problem on the 300m with the 17 inch wheel package. every time i ask chrysler dealer if they know of such problem, they say no, but goodyear dealer says that i am not alone with this problem, and he has had many complaints, and this is just one goodyear dealer. he says there are no problems with these tire on anything else. only the 300m with 17 inch wheels.*ak (dot number: mk438mdr tiresize: p225/55r17) | |||
| 07/01/2000 | 1 | 06/01/2000 | |
| Vehicle has braking distance that is too long , accident 0n march 2, 2001 was due to this. $ 4500 damage to vehicle . vehecle had been taken to dealer prior to accident. dealer stated brakes were as they should be. *ak brakes were too soft and require too much response time. *yh | |||
| When applying abs brakes pedal went to the floor, causing extended stopping distance, and resulting in a collision. also, rear passenger's seat belt did not lock up, seatback collasped, and the air bags did not deploy. please give any furher details. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 1 | 11/24/2000 | ||
| While traveling 55-65 mph vehicle started to shimmy due to poor goodyear tires on chrysler, 300m, 2000. consumer is on second set. *ak goodyear eagle ls tires p225/55r17. the vehicle had rotors, brakes and sway bar replaced. *yh | |||