Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STRUCTURE - FRAME AND MEMBERS
01V273000DAIMLERCHRYSLER CORPORATIONfrom 11/25/1999 to 06/29/2001V (Vehicle)28247012/17/2001OVSCCHRYSLER GROUP LLC08/02/200109/10/2001571201
Defect SummaryVehicle description: certain passenger vehicles (non-sunroof only) fail to comply with the requirements of federal motor vehicle safety standard no. 201, occupant protection in interior impact.
Consequence SummaryIn the event of a crash, there is a potential for injury if the occupant's head were to contact the b-pillar.
Corrective SummaryOwners will be sent a storage bin accessory unit that can be attached to the b-pillar along with installation instructions. however, if an owner wishes, the dealer can perform the installation. owner notification began december 17, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
NotesAlso contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - BODY
230470205/04/2004230130410007922Interior front door handle/bezel replacement. *mj07/15/2004
230110305/09/200310002403Sag or rattle at rear of headliner. *tt08/27/2003
23070002/25/2000233098610012Experiencing wind noise heard from the sunroof or b-pillar forward in the vehicle while driving at highway speeds above 55 mph or at lower speeds into a headwind. *tt04/13/2000
23549912/17/19996089729Subject regarding flag speaker mounting screw may contact the body mounted door seals. *tt02/24/2000
STRUCTURE - BODY - DOOR
230130203/04/2002230799634080Subject regarding a snapping sound when opening or closing front door. *slc09/27/2002
STRUCTURE - BODY - TRUNK LID
232099A08/13/1999232099608371Daimler chrysler is now offering internal emergency trunk releases for selected vehicles. *tt11/23/1999
992606/23/1999607553Information pertaining to internal emergency trunk release dealer reimbursement. *tt09/28/1999
992506/03/1999607554Subject regarding the internal emergency trunk release. *tt09/28/1999
23209906/25/1999606174Diamler chrysler corporation is now offering internal emergency trunk releases for selected vehicles. *tt08/11/1999

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
06/01/200701
 Chrysler 200m front dash passenger area. vertical crack appeared at 2 and has increased in size to over 12 over time. passenger air bag is located in this area of the dash; appears as if internal pressure is causing crack to increase in size. unclear if passenger air bag has been compromised or will operate properly if deployed. multiple complaints of cracked passenger dash area have been documented with no apparent corrective action to resolve systemic issue. local dealerships are hesitant to repair/replace due to airbag liability and while i fully understand the age of the car should be taken in to consideration (normal wear and tear) this vehicle has been meticulously maintained. the car is still being manufactured and chryslers' quality control team should be engaged to evaluate number of complaints, risk analysis of passenger air bag functionality, and recommended corrective action plan. beyond cosmetic inconvenience, the crack in my dashboard continues to grow in size and i am uncertain if my passenger air bag is, or will be compromised. doing nothing does not resolve the question of air bag reliability, and i understand the financial implication of a bulletin for a nine year old car, however there is also the potential to offer some type of fix for the dashboard for those whose vehicle is still is good working order and who wish to keep the car. recommend engagement of chrysler quality control team and resulting bulletin to provide owners with an option to repair the dash. *tr
01/28/2008650001
 Dashboard is cracked on either side of passenger airbag - significant cracks approx. 8 inches long on each side, where the airbag is located. *tr
03/26/2006500001
 The dash pad is cracked approximately at the seam for the passenger side air bag. *tr
02/01/20071
 (1) my heater in my 2000 chrysler 300m comes on every 8 seconds automatically. i took it to a mechanic and after two days, he advised that he cannot fix the problem. what he thought would be the appropriate part -- wasn't. (2) my dashboard on my 2000 chrysler 300m has two long cracks in it. they are approximately 10 (or more) long. i am afraid that they may affect the deployment of the airbags, should they be needed. i believe this could be a safety hazard. *jb
01/02/20051
 The dash cover along the left side of the passenger air bag on my 2000 chrysler 300m has cracked. this crack has grown until it matches the entire length of the air bag compartment.
01/01/20051
 Dashboard padding began to split as a small 2 inch area on the right side of the air bag on the passenger's side compartment/cover area. over the course of the last 2 years dashboard padding finished splitting on right side and all of left side spontaneously. is now split on both right and left sides of the airbag compartment leaving only bottom side of padding left holding airbag in dash. clearly visable that dashboard padding spliced too deep around airbag compartment when manufactored. asked dealer-jack wolf to look at, told it would not be able to be replaced by manufactorer for free, unless risk of harm. how could it not be a risk of air bag deploying inadvertently? consumer concerned that it will cause a problem with air bag deploying improperly or inadvertently.*ak
03/01/2004106/10/2000
 Crack on dashboard - 2000 chrysler 300. *ak
05/05/200770000104/15/2007
 Crack in dashboard panel above passenger airbag.*ak
07/10/20052
 The dash cover along the left side of the passenger air bag on my chrysler 300m has cracked. this crack has grown until it matches the entire length of the air bag compartment. another crack has recently developed along the right side of the air bag. body shops refuse to repair this area because of the liability involved with the air bag deployment. *nm
01/01/200580000106/21/2000
 Front passenger air bag cover (on dashboard) is gradually splitting open. *nm
07/15/200579000107/01/2003
 2000 chrysler 300m developed a 10 crack over passenger airbag. *jb
04/18/200536900103/26/2005
 Dash is cracking along the lines of the passenger airbag; this appears to be a structural failure of the material; possibley due to internal scoring to provide directed air bag deployment.
02/08/2005102/14/2004
 My 2000 chysler 300m has a cracked dashboard along the seam of the passenger side airbag. this seems to be a common problem based on research i have conducted. the dealer has indicated that there is no recall on this item, even though this is a manufacturer fault that cannot be repaired short of replacing the dashboard.*ak
09/01/2004104/30/2004
 We recently bought a 2000 chrysler 300m. about a month after we purchased this car a crack started on the dash over the passenger side airbag. it has since grown to about 10 inches. we are concerned this may be a safety issue and could affect the deployment of the airbag when needed. this seems to be an overall problem with this car as we have seen in online message boards and believe chrysler should respond and fix this problem before someone gets injured because of this. *jb
08/01/200458000204/06/2002
 The passenger's side dashboard where the air bag was located cracked on both sides. consumer was concerned that the air bag will be affected. *ak *nm
10/01/20041
 Two lengthly cracks in the vinyl covering of the dash above the airbag on passenger side. *bf *jb
09/12/2004630001
 The consumer saw cracks on the front passenger air bag compartment. *jb
10/01/2004110/01/1999
 2000 chrysler 300 m ---cracked dashboad on passenger side of car. dealer not willing to replace known problem.*ak
08/07/200434000110/27/1999
 Dashboard crack over passenger side air bag. dealer will not repair under warranty/dealer cost. chrysler says dash must be replaced. concerned about additional cracking and airbag deployment problems.*ak
01/01/2004109/09/1999
 Crack on dashboard over passenger's airbag panel. *ak
01/07/20041
 Dashboard on the passenger side of my chrysler 300m is cracked on both sides of the airbag. *jb
01/02/200430000110/15/2001
 Dashboard padding cracked around the air bag on the passenger's side compartment/cover area. consumer had a concern that it may cause a problem with air bag deploying improperly or inadvertently. *ak
07/08/20011
 My dashboard of my 2000 chrysler 300m became cracked and couldn't be repaired because out of warranty. chrysler can't help me with it at all. it needs to be taken care of because this could result in injury. *ak
05/01/200461458009/02/2001
 Passenger side dash has a vertical crack that extends for about 4 where the passager side airbag is. the car was not in any kind of accident or situation that would have casued this problem. i am concerned about the functionality of the airbag in the passenger side due to the cracked dash. my son cut his finger on the edges of the crack when he was investigating it as small children tend to do. i called the dealer i purchased the car from because i bought the extended warrenty from chrysler. the dealer told me it was not covered and a new dash was approx. $1000.00 to replace. this incident is unacceptable and is concerning to the safety of my family. *ak
01/01/200449000108/03/2001
 The dashboard is starting to crack in three separate locations all surrounding the passenger side airbag creases. it appears this would be a safety issue since it compromises the airbag component where my wife sits everyday to and from work. if the three cracks continue all the way around the airbag will the airbag spontaneously deploy? if i decide to seal the three cracks will this effect the way the airbag deploys (or possibly make it not deploy) to the vehicle passenger?
450001
 There was a crack in the dashboard located over the passenger's side air bag compartment. consumer contacted chrysler online customer service which advised consumer to have the entire dashboard replaced. also, it was indicated that this procedure could modify the air bag's effectiveness. *ak
10/20/200357100105/23/2002
 One week ago a 3 split appeared in the passenger side dashboard vinyl near the air bag. my concern is that this is in someway related to, or is going to affect, the operation of the air bag deployment. i understand this is beginning to occur in many 1999 and 2000 300m's. four years seems much too early for a problem like this to occur. the vinyl is still resilient and pliable, not hard or brittle. my local chrysler dealer (allen jay) tells me they have never heard of it. they suggested i see about having repaired by someone who does vinyl repair. in my opinion this would further affect the deployment of the air bag. thank you for your time.*ak
720001
 The dashboard on passenger's side is coming apart. the driver is able to see the lining of the air bag. dealer has been contacted.*ak
08/30/200369000110/11/1999
 Year 2000 model chrysler 300m. dashboard cracking on passenger side. crack is vertical, and is not 2 long. the car has not been in any accidents that could account for this defect.*ak
STRUCTURE - BODY
08/15/20031
 Dash is cracking around the air bag on the passenger's side. dealer notified. *ak
STRUCTURE - BODY - DOOR
11/29/200665408104/01/2000
 The inside drivers door latch broke where the latch mechanism connecting the rod attaches. i can only open the door from the outside. the handle assembly is molded i can't open the door quickly in the event of an emergency. the repair has not been completed, the door panel is on backorder. *jb
10/12/200311909206/15/2000
 Dt*: the contact stated the molding around all 4 doors comes unglued and hangs down during hot weather. the molding hardens and chips when the weather gets cold. sometimes, the contact sustains minor injuries such as scratches on the head from the unglued molding when entering the vehicle. the contact had the molding replaced once in 2004. the problem reoccurred in 2005. the manufacturer was contacted but offered no resolution. updated 10/31/2006 - the consuemr has gotten small cuts when brushing against the hard molding. *nm
01/01/19011
 Nar 9-8-03. the consumer could not open the right front window or the right rear door. *cb
04/20/2003402/02/2002
 3 inch centers of wheels corroded off. chrome door handles chrome peeling off driver & passenger door. weather stripping hanging off rear doors. door lock actuator motor malfunction. *nlm
12/31/20020
 The weather stripping on three of four doors on my 2000 chrysler 300m (43,300 miles) has shrunk and is not covered under warranty. i researched several consumer websites and learned that this is an inherent problem on this model. i would like to know if this problem has been or can be investigated.
107/17/2000
 Consumer hears very loud noise in the inside of the cabin at speeds of 50-75 mph, the dealer replaced the front door seals. *slc