Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
08270009/29/20006092304Subject regarding non-deployed airbag handling procedures. *tt12/04/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
08/05/200552000109/01/2004
 The vinyl on the passenger side of the dash in my 2001 chrysler 300m has cracked. the crack is about four inches long, and based on information from other 300m owners, is in the vicinity of the passenger-side air bag. there is concern that repair of this crack is unsafe due to its proximity to the air bag, and that the crack may affect deployment of the air bag. *nm
02/23/20041
 I have a 2001 300m with 26,000 miles on it, and last week i heard a pop-and the airbag light went on. after paying for a diagnostic, i was told that the clock spring needed to be replaced. something isn't right! is there a recall on this car?????*ak
650001
 Dashboard cracked. vehicle was taken to the dealer, where the mechanic determined that passenger side air bag caused the dashboard to crack. dashboard along with the air bag were replaced. *ak
AIR BAGS - FRONTAL
06/10/2005170000102/10/2002
 Paaenger side dahboard splitting open along underlying air bag tear line. split getting longer.
07/11/2004112/14/2002
 Yesterday i noticed that a small crack near the passenger side airbag had appeared. i couldn't imagine why being that my car is not that old and i keep my car clean and the dashboard moisturized. i started doing research on the problem and have found that nothing can be done about the crack because my vehicle is out of warranty. and, i cannot repair the crack because it might compromise the airbag deployment! i have read that serveral other people have experienced the same problem. is there anything that can be done? *la
03/01/200465000112/20/2001
 I have a 2001 chrysler 300m with a crack along the left side of the passenger airbag. this is a very common problem on 300 miles and has been happening since the 1999 model. chrylser has done nothing to rectify the issue and will not even consider speaking to you about repairing it unless your car is under warrenty. repair shops will not fix it due to its proximity to the airbag and the only option is to have the dealer replace the entire dash which will cost $1200. not only is this a poor quality issue, but a safety issue as well as i have been told by the dealership that this could affect the way the airbag deploys -- if it will deploy at all. chrylser should be responsible for fixing this issue regardless of whether car is under warranty. mine is 3 months past warrenty and they refuse to even talk to me about the issue. they also deny knowing anything about the problem. i find this hard to believe since it has been happening since 1999. *ak
09/29/2002207/01/2001
 While driving at 40 mph the consumer was involved in a head on collision and none of the front air bags deployed. the cost of damages to the vehicle is about 7-8 thousand dollars. contacted dealer. *mr the consumer states that the driver was turning in front of him while the consumer was entering an intersection with a green light. the consumer hit the other vehicle at about 40 mph. neither front air bag inflated, even though the vehicle was impacted in the front. the other driver was taken to the hospital. *scc