Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SEATS - FRONT ASSEMBLY - RECLINER | ||||||||||||||||
| 03V035000 | DAIMLERCHRYSLER CORPORATION | from 09/01/1997 to 04/27/2002 | V (Vehicle) | 1066000 | 04/23/2003 | MFR | CHRYSLER GROUP LLC | 02/05/2003 | 02/12/2003 | |||||||
| Defect Summary | On certain passenger vehicles, seat back recliner bolt breakage can occur resulting in the seat back reclining unexpectedly. | |||||||||||||||
| Consequence Summary | If the seat back unexpectedly reclines while the car is being driven, it could result in loss of vehicle control, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the recliner bolts. owner notification began on april 23, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Daimlerchrysler recall no. c04. customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SEATS | |||||
| 2301901 | 08/10/2001 | 623210 | Some vehicles may have a power seat adjuster loose fore/aft.*slc | 10/26/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 12/15/2008 | 148500 | 1 | |
| 2001 chrysler 300m suffered from seat recliner bolt breakage in december 2008 after 03v035000 campaign was supposedly completed by dealer in 2003. paid to have repaired again as dealer said it had been fixed. *tr | |||
| 05/22/2008 | 57000 | 1 | |
| Safety issue!! heated seat drivers side stopped working, other electrical components started malfunctioning brought in for service, dealer made diagnostic check, we were told heated seat circuit shorted and showed burn marks. not replaced too costly called chrysler customer service was told by senior supervisor they could not help us. our concerns are safety issues not only cost. asked senior customer service if other heated seat should be used and was told she could not advice us what to do that would be up to us and the service tech to decide. *tr | |||
| SEATS - FRONT ASSEMBLY - POWER ADJUST | |||
| 2 | 10/16/2001 | ||
| The drivers power seat is not stable, during slight acceleration the seat lurches backward slightly, dealer stated all the seats do this. *slc | |||
| SEATS - FRONT ASSEMBLY - RECLINER | |||
| 12/15/2008 | 148500 | 1 | |
| 2001 chrysler 300m suffered from seat recliner bolt breakage in december 2008 after 03v035000 campaign was supposedly completed by dealer in 2003. paid to have repaired again as dealer said it had been fixed. *tr | |||
| 04/24/2003 | 12800 | 1 | 11/13/2002 |
| The consumer received a recall notice. the consumer called the dealer and was told to come in on the 28th. upon arriving and waiting for over an hour, the consumer was told to call back in two weeks to check on parts. the recall was fixed on 5/15/03 *jb *nlm | |||
| SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER | |||
| 12/10/2005 | 90000 | 1 | 12/10/2001 |
| My wife was driving our 2001 300m when she smelled something burning in the car ,the lights started flashing,and it smelled so hot that she was afraid the car was going to catch on fire. she stopped and could not find the source at the time. after she got home we discovered that the heated drivers seat had shorted out and started to burn the seat back before power was cut off to the heating element. we took the car to the dealership to complain about a possible fire hazard. the service manager did not seem to concerned and would not cover repairs because it was out of warranty. it was never repaired. *jb | |||
| 08/05/2003 | 40000 | 1 | 09/22/2000 |
| I own a 2001 chrysler 300m. i bought the car september 2000 with 10 miles on it. i have had nothing but problems, at 40,000 miles my 4 disc cd changer/tape player/am-fm stereo with 12 speakers went completely out. it used to ding (like when the lights are turned on and you take the key out of the ignition, that annoying ding) constantly. i couldn't get it to stop. the i was told by the 5-star service technicians that it was an internal electrical problem but they could replace the stereo with another one at the tune of $450 plus $50 for labor. at 50,000 miles my transmission light came on and i called three different 5-star service departments i was told no problem, that light really doesn't mean anything, but you should get the car in so we can look at it, we can't get you in for a week, in the meantime, it's okay to drive. three different dealership service departments told me the exact same thing. i also told them the car wouldn't make it for another week because it felt like it was slipping, like it wouldn't stay in gear. finally, a dealership 40 miles away took me in, the car almost didn't make it there. by the time i got to the service department the engine was making a winding sound, and it wouldn't stay in gear at all. the next day i was told i needed a new transmission - at barely 50,000 miles. i was then told it would cost me at least $3500, maybe more. i called chrysler customer service and complained. chrysler said that if i paid the first $950, they would pick up the balance, but the stereo's internal electrical problem was still mine to deal with. i said okay and i got the transmission fixed - but as of today i'm still experiencing shifting problems, sluggishness, and hesitation. my heated leather seats don't work, my on-board overhead digital info center, none of that works. the brakes shake and shudder every time i slow down. the pads and rotors have been serviced, but to no avail. now i hear a loud clunk every time i turn the steering wheel to the right. *la | |||