Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, HYDRAULIC
05/12/2002604/15/2002
 Faulty breaking system. *nlm
SERVICE BRAKES, HYDRAULIC - ANTILOCK
2
 Consumer heard a loud noise while traveling 65 mph. also, abs light was flashing consumer depressed the brakes and abs locked up, causing vehicle to go into a 180* turn, hitting a guard rail twice. *ak
07/10/2002206/01/2002
 This occurred two times in identical sinerios. as you go to park car you apply brake as you approach wheel stop. at aprox. 10mph the brake is released and then reapplied for final stop. i'ts then the car accelerates.when this happened i kept brake on and saw me tachometer showing 200rpm. within the next 5 seconds aprox,the engine returns back to idle. i hope this is clear to you and tommorrow 7/22/2002 i'm going to the dealer repair shop to make complaint.*ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
04/01/20055148506/29/2002
 The brakes and rotors continued to wear prematurely. the dealer stated that the rotors were warped. *ak the rotors were warping due to harsh composition of the brake pad. the front pads and rotors were replaced. the rotors were out of round. there was pulsation when the vehicle was driven at 60 mph, therefore the front pads and rotors were replaced again, the rotors were out of round again. on another occasion, the consumer felt as is he were going to get thrown from the vehicle due to the pulsation. the pads and rotors were changed on four different occasions. *sc
07/02/2003170002
 Vehicle was taken to the dealer for a routine check up, and mechanic determined that the rotors needed to be replaced due to worn out parts, and replaced them. however, a few months later vehicle was taken back to the dealer for a routine check up and was informed that the rotors needed to be replaced again. *ak
08/23/20037512105/19/2002
 Front brake rotor warped
02/07/20032260008/09/2001
 When having routine service performed on the vehicle at 22,000 miles, i was advised that the rotors on the front brakes were warped and required replacement. i was also advised that this was not covered by the bumper-to-bumper 36,000 mile warranty. rather, the warranty period for brake rotors is 12,000 miles. i paid for the replacement but note that i had a similar problem on a 1999 jeep grand cherokee at well over 12,000 miles and the rotors were replaced under warranty. it appears that chrysler knows that it has a problem with premature wear on disc brake rotors, but has chosen to address it by limiting the warranty rather than fixing the problem.