Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID | |||||
| 1900701 | 08/03/2001 | 623172 | Information on new power steering fluid.*slc | 10/26/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 08/17/2011 | 135000 | ||
| Tl- the contact owns a 2002 chrysler 300m. the contact stated that while driving 5 mph, the inner tire rod bolts sheared off, causing the contact to lose control of the vehicle. the contact, who was a certified mechanic, repaired the vehicle with a grade a bolt. the failure occurred on an additional bolt six months later. the manufacturer was notified of the issue but offered no assistance. the vehicle was not repaired. the failure mileage was 135,000 and the current mileage was 172,000. kmj | |||
| 08/17/2011 | 135000 | ||
| Tl- the contact owns a 2002 chrysler 300m. the contact stated while driving 5 mph the inner tire rod bolts sheared off causing the contact to lose control of the vehicle. the contact, a certified mechanic, repaired the vehicle with a grade a bolt. six months later another bolt needed to be replaced. the manufacturer was notified but offered no assistance. the vehicle had not been repaired. the failure mileage was 135,000 and the current mileage was 172,000. dt | |||
| 05/26/2011 | 83000 | ||
| Tl*the contact owns a 2002 chrysler 300m. the contact stated while driving approximately 30 mph she heard a loud banging noise and the steering wheel became very stiff. the vehicle was shut off and towed to her home. an independent mechanic examined the vehicle and informed the contact that one of the bolts within the steering column was dislodged. the vehicle was in the process of being repaired. the failure and current mileages were 83,000. | |||
| 05/26/2011 | 83000 | ||
| Tl-the contact owns a 2002 chrysler 300m. the contact stated while driving approximately 30 mph she heard a loud bang and the steering wheel became very stiff. the vehicle was shut off and towed home. an independent mechanic examined the vehicle and informed the contact one of the bolts within the steering column was dislodged. the vehicle was in the process of being repaired. the failure and current mileages were 83,000. sm. | |||
| 07/06/2009 | 1 | ||
| My steering wheel tightened and made this grinding, scrapping sound turning left or right, then something popped where my airbag is and my airbag light came on and my horn will not work. you can still hear the scrapping sound while driving or backing up. *tr | |||
| 09/17/2008 | 98000 | 1 | |
| I, like many other, have a dangerous problem with my 2002 chrysler 300m steering. i am told the inner tie rod bushing is bad and after doing some internet research i guess i am not alone. *tr | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 01/12/2002 | 1 | 01/01/2002 | |
| 01/12/2002 -three hours after i picked up the car from the dealer, at about 45-50 miles/hour, could not stop the car, lost control of the car , and hit frontal the concrete divider on the highway. the car has been totaled. 03/18/2002 - received letter from daimler chrysler saying that the car has been manufactured with defective engine. chrysler proposes to replace the car or give me the money back. | |||
| STEERING - LINKAGES | |||
| 03/06/2007 | 82105 | 1 | 11/30/2002 |
| Vehicle was driven on 02/06/07 approximately 60 miles on the highway at 65 miles per hour. vehicle was then parked in a shopping center parking space. wife went shopping returned to the vehicle started vehicle began backing up turned the steering wheel to the left and a clunking sound was heard. this lead to a sudden loss of steering and the vehicle could not be controlled. fortunately the vehicle was barely moving and she was able to stop without damage or injury. i am concerned that if this had happened moments before on the highway at 65 miles per hour the outcome would have been much different. the vehicle was towed to michael chrysler/ kia i9n new london connecticut 06320. roy the supervisor in vehicle maintenance / service indicated the bolts holding both ends of the control arms were snapped off but still intact. to fix the mechanical problem would cost $1,200.00 and new parts. he attributed the damage causation as a hard impact such as pothole. he agreed the damage did not show any impact with a foreign object and was unusual in occurrence. vehicle was removed from chrysler premises for further inspection and investigation. no repairs have been done at this time. vehicle is available for inspection at padgett and sosn automotive repair 61 truman street new london, ct. 06320 phone 442-5134. *jb | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 03/06/2007 | 82105 | 1 | 11/30/2002 |
| Vehicle was driven on 02/06/07 approximately 60 miles on the highway at 65 miles per hour. vehicle was then parked in a shopping center parking space. wife went shopping returned to the vehicle started vehicle began backing up turned the steering wheel to the left and a clunking sound was heard. this lead to a sudden loss of steering and the vehicle could not be controlled. fortunately the vehicle was barely moving and she was able to stop without damage or injury. i am concerned that if this had happened moments before on the highway at 65 miles per hour the outcome would have been much different. the vehicle was towed to michael chrysler/ kia i9n new london connecticut 06320. roy the supervisor in vehicle maintenance / service indicated the bolts holding both ends of the control arms were snapped off but still intact. to fix the mechanical problem would cost $1,200.00 and new parts. he attributed the damage causation as a hard impact such as pothole. he agreed the damage did not show any impact with a foreign object and was unusual in occurrence. vehicle was removed from chrysler premises for further inspection and investigation. no repairs have been done at this time. vehicle is available for inspection at padgett and sosn automotive repair 61 truman street new london, ct. 06320 phone 442-5134. *jb | |||
| 09/19/2006 | 83000 | 1 | 03/07/2000 |
| My 2000 chrysler 300m with aprox 83,000 miles, began to experience a loose feel to the steering, clunks upon turning, suspension rattle over bumps. odd front tire tread wear pattern. took to shop for alignment and inspection. shop informed me that car was unalignable due to impending failure of inner tie rod bushing. small tire and alignment shop was unwilling to do the repair to to complexity. to to my main mechanic who confirmed the problem, and altough he wouldn't have the part for a day cautioned aganst driving any further do to its near failure which if happened while driving could result in total steering failure. repaired at a cost of $665. mostly labor. *nm | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 02/10/2003 | 15000 | 1 | |
| The steering wheel had rotted, which caused the metal to show. dealer notified. *jb | |||