Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 190299REVA | 10/22/1999 | 190198 | 612149 | Vehicles may experience clunking or rattle in steering wheel/steering column. *mjs | 06/06/2000 |
| 190395 | 03/01/1995 | 39970 | Vehicles equipped with speed proportioning steering are experiencing shuuder in steering when making slow speed turns. *tw | 11/01/1995 | |
| STEERING - WHEEL AND HANDLE BAR | |||||
| 190198 | 02/06/1998 | 600302 | Condition with clunking or rattling in steering/wheel column. *yc | 05/06/1998 | |
| 190195 | 01/01/1995 | 39047 | Steering column scraping noise. *tw | 03/02/1995 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING - COLUMN | ||||||
| DP03002 | CHRYSLER GROUP LLC | 05/07/2003 | 07/22/2003 | STEERING COLUMN SEPARATION | ||
| Mr. larry a. sackey submitted a petition to the national highway traffic safety administration (nhtsa) by letter dated april 18, 2003, requesting that nhtsafurther investigate the defective collapsible steering shaft system on 1987-1995 vehicles manufactured by the daimlerchrysler corporation.in part because of 49 cfr | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 01/01/1901 | 1 | ||
| 1995 chrysler cirrus experienced problems which caused the engine to stop.*mr a lug nut on the driver's side steering unit fell off. *nm | |||
| 08/15/2003 | 0 | ||
| I bought this car 08/12/03. i paid 8800.00 for the car. i bought an extended warranty plan for 1 year. due to all the problems i was having i ran a carfax report and found out this was a rental vehicle when pro car bought it at the auction. the manager denied knowing this. i took the car in on 8/15/03 because the steering was tightening up and power steering was nonexistent when going under 10mph. service man told me steering rack but then they took that back. car was overheating, and something wrong with idle. the dealer could not replicate the problem and said that overheating was normal unless it was going in the red. took in 08/21..same problems as before but now transmission problem. car would not down shift and would pop out of gear traveling down the hwy doing 65mph..car would instantly slow down and had to immediately pull over almost getting in an accident twice. now was overheating into the red. called 08/25 once again they said they could not replicate problems. went in 08/26 drove the car with service manager. overheating occurred again. they said a fan was unplugged...showed them idle they sprayed wires down with water. showed steering problem, they replaced power steering rack. transmission did not act up at times but nothing was done with that. 09/18/03 took care in while transmission was out of gear. they fixed a solenoid pack. picked up on the 19th on the way home car slipped out of gear again. called them and they said they would send to transmission shop. 10/14/03 took to ricks transmission shop. repairs done on transmission. picked up car on 10/15. 10/17/03 car broke down in parking lot. turned key nothing happened at all. passerby said due to work on transmission this was most likely a neutral switch that they should have replaced. 10/20 took car into pro car again. explained transmission problem and lemon law and that i was tired of the car and did not want it. manager not willing to do anything. | |||
| 12/17/1999 | 1 | 06/01/1998 | |
| Complete steering failure at left frt wheel, luckily i was backing when it occurred. abs light on braking system indicates a problem, pulls when brake is applied | |||
| 11/03/1998 | |||
| The consumer was driving on the highway and she came to the traffic stop light all of sudden she lost control of her car . the steering wheel was going around and around. *ak | |||
| 02/11/1998 | |||
| The vehicle was taken to dealer to repair defect that was on lower control arm recall. the dealer pumped air into the ball joints. later the consumer developed steering problems, and contacted dealer again. the dealer stated that the steering problem was not associated with the recall. while driving on highway the front lower control arm completely separated from the ball joint at 25mph. no accident or injuries occurred . (97v-201). *ak | |||
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||
| 04/05/2001 | 1 | 03/01/1998 | |
| Red light come on does'nt blink car just shuts off after 10-15 attempts to start once car is moving it cuts off again due to factory installed alarm that won't disarm. *ak | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 03/14/1998 | 1 | ||
| Power steering gear failed causing creaking noise when turning either direction. | |||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| 12/27/1999 | |||
| While driving on highway heard a rubbing noise. pulled over, and two rear tires were turned in. contacted dealer, and was told that upper control arm broke because they were not properly lubricated. was also told that this vehicle was not designed where consumer could reach to lubricate. in addition, vehicle was making noise when putting it in reverse, and was not able to steer car because power steering pump seal went out and fluid leaked onto the ground. *ak | |||
| 5 | |||
| Abs brakes lock up and occasionally grind when stopping; also, premature wear of front brake pads. in addition, vehicle experienced power steering fluid leakage;insufficient lighting from heaflights and check engine light constantly comes on due to wiring problems. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 01/14/2000 | 5 | ||
| Power steering failed. nlm | |||
| 01/12/1999 | 1 | 08/01/1995 | |
| Chrysler wants us to be responsible for 50% of charges to repair only the transmission; which was already overhauled at 35,000 miles. we need help in getting chrysler to take responsibility for a possible lemon. the power steering pump is going out and the dealer said it is premature; chrysler will not even acknowledge. the abs brake light comes on and stays on at different times, the front of the car jumps upon slowing to stop. the car has been nothing but trouble. | |||
| 12/09/1994 | 1 | 11/30/1994 | |
| Power steering failure causing noise. | |||
| 06/01/1996 | 2 | 01/13/1995 | |
| Power steering malfunctioned. yh | |||
| 02/14/1996 | 4 | ||
| Power steering failure. *sd | |||
| STEERING - LINKAGES | |||
| 01/01/1996 | |||
| This form is not user friendly. you are precluded from going back to previous screens without losing information. i just filled out a form completely, and was cut off before i could add comments! please cross reference my information. my additonal comment is that given that my car is less than 4 years old, i feel that i have had major repair items, such as a/c compressor/ brake rotors/tie rods). if a car is made to last, these problems should not arise. the dealerships view is that a 4 year car with 27,000 miles is worn out and that's just the way it is. my other car is a saturn and after 6 years i have had zero repairs aside from normal maintenance. chrysler makes bad products, and doesn't stand behind their cars. please be on alert that there are way too many problems arising with cirrus models. i have dealt with tamiami chrysler in miami 305 266-5500 who are incompetent, liars and crooks. come down hard on chrysler. *ak | |||
| STEERING - LINKAGES - ARM - IDLER AND ATTACHMENT | |||
| 08/10/1996 | |||
| Failure of the cruise control, was driving with the cruise control on, applied force to the brakes and the vehicle suddly accelerated.*ak | |||
| STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM | |||
| Right rear wheel failed while consumer was driving due to a knuckle joint that broke, causing a loss of steering capability. *ak | |||
| STEERING - LINKAGES - ROD - RELAY - CONNECTING | |||
| 12/04/1996 | 1 | ||
| Tie rod failed causing wheel to collapse from steering arm. | |||
| 12/04/1997 | 1 | ||
| Tie rod failure resulting in steering loss. | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| While driving vehicle shut down. managed to turn vehicle off. vehicle was always being towed due to not being able to shift into gear to move it. at dealership was informed that front tie rods needed to be replaced due to coming loose. also, transmission needed to be replaced/ distributor had failed to function properly. *ak | |||
| 07/15/2000 | 2 | ||
| Outr tie rods wore out, causing steering to become difficult, nearly no control. dealer has been contacted. *ak *ml | |||
| STEERING - RACK AND PINION | |||
| 09/10/2001 | 90000 | 5 | 02/01/1995 |
| While driving, the consumer heard a grinding noise in the steering wheel and it felt loose. the vehicle was taken to a body shop for inspection. the mechanic informed the consumer that the rack and pinion needed to be replaced which had already been replaced twice. it twice. *jb revised: the original rack and pinion had worn out. the steering was loose at 90k miles and the rack and pinion at 23k miles. both of the stabilizers had frozen in the lower control arms. *sc *jb | |||
| 09/14/1999 | |||
| Had noticed a grinding noise in the steering wheel whenever it was turned left/right. put power fluid in steering & problem returned. had noticed a leak in driveway & took to mechanic. informed by mechanic the rack & pinion had to be changed. had wheels aligned & was informed did not need it. *ak | |||
| STEERING - RACK AND PINION - RACK | |||
| 02/12/1996 | |||
| Loud grinding noise when turning the steering wheel, due to power steering fluid leaking, tighten cap, to no avail, replace power steering rack | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 12/14/1999 | 8 | 06/01/1996 | |
| I feel that it is important for the nhtsa to make an investigation to this matter for previews attempts to correct a known problem, they repalced defective part not getting rid of inicial problem. this is a problem that can cause real damage if not even possible fatalities please i urge you to take matters into your hand. no safety defect (s) mentioned in summary. *ak | |||
| 04/01/1995 | 4 | 12/01/1994 | |
| Constant knocking in steering wheel and column. (qcaw) | |||