Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | ||||||||||||||||
| 10E059000 | FEDERAL-MOGUL CORPORATION | E (Equipment) | 22689 | MFR | CHRYSLER GROUP LLC | 12/27/2010 | 12/27/2010 | |||||||||
| Defect Summary | Federal-mogul is recalling certain replacement control arm assemblies, part numbers k7425, 10945, fa4510x, k7427, 10946, and fa4611x, sold for use on various passenger vehicles listed above. the ball joint on the control arm assembly can fail causing the ball stud to wear through the control arm housing resulting in noise and/or separation of the ball stud from the housing. | |||||||||||||||
| Consequence Summary | If there is a separation of the ball stud from the housing, the driver can loose steering control, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Federal-mogul will notify owners of record and replace the affected control arms free of charge. the safety recall is expected to begin during january 2011. owners may contact federal-mogul at 1-877-489-6659. | |||||||||||||||
| Notes | This recall only pertains to replacement control arm assemblies and has no relation to any original equipment installed on vehicles manufactured by chrysler llc.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | ||||||||||||||||
| 97V201000 | CHRYSLER CORPORATION | from 07/31/1994 to 07/10/1997 | V (Vehicle) | 599000 | 12/15/1997 | ODI | CHRYSLER GROUP LLC | 11/13/1997 | 11/20/1997 | |||||||
| Defect Summary | Vehicle description: passenger vehicles. the lower control arm ball joint can separate due to loss of lubrication. | |||||||||||||||
| Consequence Summary | Separation of the ball joint could cause a loss of steering control increasing the risk of a vehicle crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect the ball joint end housing cover seal for leakage with a high pressure air tester and the rubber boot will be visually inspected for damage. if the cover seal leaks or the boot is damaged, the lower control arm will be replaced. | |||||||||||||||
| Notes | Owner notification began december 15, 1997.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-992-1997.also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393. | |||||||||||||||
| 09E056000 | QUALIS AUTOMOTIVE LLC | E (Equipment) | 5787 | 11/09/2009 | MFR | CHRYSLER GROUP LLC | 10/09/2009 | 10/13/2009 | ||||||||
| Defect Summary | Qualis automotive is recalling certain aftermarket ball joints sold for use on certain passenger vehicles. the socket may have been excessively hardened which could cause it to crack near the retaining ring groove allowing the ball stud to separate under impact load. the subject ball joints were sold as four part numbers, d10945, d10946, g10945, and g10946. the affected control arms, d10945 and d10946, are stamped with the following dates on the ball joints: 134308, 135708, 100109, 102709, 104109, 105509, 107609, 108909, 110309, 113209, and 116609. the g10945 and g10946 are the same part as the d10945 and d10946 respectively. they are labeled differently depending on the aftermarket customer. | |||||||||||||||
| Consequence Summary | Separation of the ball stud from the socket of the ball joint housing would allow the control arm to collapse and the wheel to fold in causing loss of steering control, possibly resulting in a crash. | |||||||||||||||
| Corrective Summary | Qualis automotive will replace the ball joints free of charge. the safety recall began on november 9, 2009. | |||||||||||||||
| Notes | This recall only pertains to aftermarket ball joints and has no relation to any original equipment installed on vehicles produced by chrysler.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 020598 | 05/29/1998 | 601679 | Intermittent popping sound coming from the front of the vehicle may be heard from either side. *yc | 11/09/1999 | |
| SUSPENSION - FRONT | |||||
| 021295 | 10/01/1995 | 46369 | Vehicle may drift or lead left or right at highway speeds during straight ahead driving. may be more pronounced on crowed roads. bulletin involves adjusting the front suspension camber. | 04/25/1996 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SUSPENSION | ||||||
| EA97016 | CHRYSLER GROUP LLC | 09/29/1997 | 11/20/1997 | LOWER CONTROL ARM BALL JOINT FAILURE | 97V201000 | |
| Alleged front suspension may collapse due to failure of lower control arm ball joint; loss of vehicle control may result. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 12/05/2011 | 118000 | ||
| Tl* the contact owns a 1996 chrysler cirrus. the contact stated that the rear lateral link fractured, causing the rear driver side tire to fold inward while driving 10 mph. the contact did not take the vehicle to the dealer or local mechanic for repairs or diagnostics. the failure mileage was 118,000. | |||
| 12/05/2011 | 118000 | ||
| Tl- the contact owns a 1996 chrysler cirrus. the contact stated that the rear lateral link fractured, causing the rear driver side tire to fold inward while driving 10 mph. the contact did not take the vehicle to the dealer or local mechanic for repairs or diagnostics. the failure mileage was 118,000. kmj | |||
| 12/05/2011 | 118000 | ||
| Tl-the contact owns a 1996 chrysler cirrus. the contact stated rear lateral link broke causing the rear driver side tire to fold-in while driving 10 mph. the contact did not take the vehicle to the dealer or local mechanic. the failure mileage was 118,000. jo | |||
| 04/09/2002 | |||
| Front lower ball joint broke, and front right ball joint went outwards to the ground. dealer stated it was a problem with lateral arms. please provide any further information.*ak | |||
| 06/01/2001 | |||
| When turning wheel in either direction there is a loud clicking sound, metal to metal. vehicle has been at dealer for 4 months, replaced swaybar/ wheel bearings, and lower control arm. did not remedy problem.*ak | |||
| 01/14/1999 | 11/01/1996 | ||
| Thanks to your web site the cirrus is now at the dealers for recall (6) checks, i received a call today that while checking this vehicle the sway bar links are worn, cost to replace $266.00. i called dealer/service and was told this is a potentially dangerous situation, and if not replaced immediately could snap. i asked if this is normal for a car two years old, answer was no. i asked if they have seen any other cases of this. the answer was yes, a few. service rep told me that prior to 1996 models this part could be greased and no problems ocurred, beginning with the 1996 model there is no way to grease this part, therefore the wearing occurs | |||
| 09/19/1997 | 1 | 01/30/1995 | |
| Consumer states that there is excessive road noise in the suspension, and there was problems with the steering. the dealer fixed the streering under a recall. the dealer and the manufacturer has been contacted about the suspension. *ak *jb | |||
| SUSPENSION - FRONT | |||
| 05/01/2010 | 180000 | ||
| Tl- the contact owns a 1996 chrysler cirrus. the contact stated that the driver was traveling 42 mph when the steering wheel became excessively loose. this made it difficult for the driver to maintain control of the vehicle. the vehicle independently veered off the road, and crashed into a electric pole, yet the vehicle did not stop. she then crashed into a second pole, jumped a creek and crashed into a tree as the vehicle came to a stop. the air bags did not deploy. the seat belts did not restrain the driver as she plunged into the steering wheel. she then exited the vehicle through the driver side window. the driver sustained injuries to the neck, shoulder, chest and a minor concussion. she also suffered short-term memory loss as a result. a police report was available. the manufacturer was contacted and advised that the vehicle was previously repaired under nhtsa campaign id number: 97v201000 (suspension: front: control arm: lower ball joint) which could potentially cause a loss of steering control. the contact was unaware that the vehicle was ever repaired in regards to the recall. the vehicle was destroyed. the failure and current mileage was approximately 180,000. *kmj | |||
| 02/15/2009 | 136000 | 1 | |
| The car started making a creaking sound in like the axles and then it became a grinding sound . we were driving down the road and the tire just came off we slid like 20 feet before coming to a stop. *tr | |||
| 07/24/2000 | 5 | ||
| Intermittent popping noise coming from front of vehicle while driving. noise could be heard when turning steering wheel. had taken vehicle to dealership, and mechanic could not locate cause of popping noise to repair it. *ak | |||
| 03/01/1999 | 3 | 12/01/1997 | |
| No crash; severe rattling as though joints were disconnected | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| 11/30/2001 | 0 | ||
| While driving and making a turn to either side vehicle will make a clicking noise because ball joints had separated. please provide more information.*ak | |||
| 01/09/1999 | 1 | 06/01/1998 | |
| Ball joint failed (shattered with loud pop) causing loss of control when wheel locked up. | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 10/13/2009 | 100000 | ||
| Tl*the contact owns a 1996 chrysler cirrus. while driving approximately 25 to 30 mph on normal road conditions; the front driver side tire disengaged from the vehicle. the contact was able to safely drive into the emergency lane. roadside assistance towed the vehicle to the residence. an authorized dealer and manufacturer were notified of the failure. nhtsa campaign id number 09e056000 (suspension; front control arm: lower ball joint) is related to the failure. the vin was included in the recall defect; however, the dealer refused to repair the vehicle per the recall remedy. the vehicle is inoperable and has been not repaired. the contact had concerns of the safety risk involved. the failure and current mileages were 100,000. | |||
| 06/20/2008 | 80000 | 1 | |
| Tl*the contact owns a 1996 chrysler cirrus. while driving 30 mph, the driver's side lower tie rod dropped from the vehicle and the tire turned at a ninety degree angle. the contact left the vehicle to get a tow and, when he returned, the police removed the vehicle. chrysler stated that the vehicle had previously been repaired according to nhtsa campaign id number 97v201000 (control arm: ball joint separation). the current and failure mileages were 80,000. update 09/10/08 *cw updated 09/16/08*jb | |||
| 09/24/1999 | |||
| While driving at 70 mph and without prior warning front control arm lower ball joint broke, causing the vehicle to drop to the ground. *ak | |||
| 07/30/1999 | |||
| Was having problems with vibration. had aa a check & mechanic found problem with left/lower front ball joints. the vehicle was rolling off suspension ball rollers. took vehicle to dealer & was informed by mechanic, no problem was found with front lower ball joints. *ak | |||
| 1 | |||
| Dealer replaced lower control arm/ball joint due to recall. but dealership did not realign suspension, causing the vehicle to pull to the right. dealer refuses to do this. *ak *slc | |||
| 3 | |||
| Front lower control arm ball joint failed three times prior to recall notice. | |||