Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
06/09/2005709001
 (1)a 1999 chysler cirrus was run to near empty on gas. the gauge read between a quarter tank and empty on the way to the gas station. upon arriving at the gas station the tank was filled. after filling with gas, i proceeded to try after start my car and it failed to function. my husband who is a self-employeed mechanic thought it to be a problem with the fuel pump. (2)upon removal of the gas tank unit and the fuel pump assembly, we found there to be a possible hazard with the wiring harness located inside of the gas tank unit itself. the wires actually began to melts together instead of disturbing the fuel pump fuse located nuetrally on the fuse panel in another area of the car. we feel that if the melting of the wires had been more intense that there could have been an explosion due to the mixture of heat and combustable gases/fumes. (3)the fuel pump was replaced with a new unit and installed.
05/05/2001608/17/1999
 Consumer states while driving home, vehicle decelerated and stopped running while being driven under cruise control, incident continued to happen on several occasions where vehicle would decelerate and cut off repeatedly, consumer took vehicle to dealership and was informed that problem could not be duplicated, the vehicle stalled again, consumer contacted dealership and was advised to bring vehicle in for inspection, consumer was then told that the fuel pump was replaced which seemed to have solved the problem.*jb
04/01/200108/01/1999
 Consumer states that the check engine light in the vehicle came on. the dealership examined the vehicle and informed the consumer that the vehicle was safe to drive if the window is kept open. the dealership ordered a new fuel pump and replaced the component two weeks later. upon examination of the old fuel pump, the wires of the pump looked as if they were burned. consumer feels that this is a safety defect. please provide any additional information. *ak
03/01/20011
 When consumer applied gas, vehicle would hestitate. when consumer took off gas tank and fuel pump he found burning wire inside and outside of gas tank. dealership was aware of problem. *ak consume rreplaced the fuel pump and the problem has ceased. *slc
05/14/2001
 When consumer was changing electrical fuel pump in vehicle noticed that wires in fuel pump were burned. these wires go approximately 2 inches into fuel tank. please provide any additional information/attachments.*ak
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
02/17/200482601301/01/2004
 While driving the engine light illuminated. the vehicle was taken to the dealer, who found that fuel vapors were leaking from the gas tank. the dealer replaced the fuel tank seals, but the engine light continued to illuminate. the vehicle was taken back to the dealer where the mechanic determined that the vehicle should not be driven because of safety precautions and recommended replacing the fuel tank. *ak the seal was replaced again however there was a small indentation where tank seal fit. *sc *jb
09/01/2002
 Plastic piece that is attached to gas tank is melting inside of gasoline pump, causing vehicle to stall. dealership is aware of problem.*ak
03/01/20011
 When consumer applied gas, vehicle would hestitate. when consumer took off gas tank and fuel pump he found burning wire inside and outside of gas tank. dealership was aware of problem. *ak consume rreplaced the fuel pump and the problem has ceased. *slc
12/01/2000104/01/1999
 I just felt this problem needed to be reported since it involved gas leakage. my vehicle started by leaking a small amount of gas and then progressed to larger volumes. i beleived this was possibly a problem that needed to be reported since it could involve injuries if left undetected and unrepaired.*ak
FUEL SYSTEM, OTHER
04/18/20081340001
 1999 chrysler cirrus, will not start after rain. there is no distributor and i feel that it could be a problem with the fuel system. i pump the gas and try to turn it over it just cranks sometimes it does eventually start. i have missed days of work. so when ever it rains i am always worried, this happens often. *tr
09/01/2098
 Gas guage stated well over a fourth , service manager said the gas tank concaved giving a false reading. car had to be towed and gas lines had to be flushed out. tow bill plus repair bill over $200.00. service manager said it was a defect with the gas tank. (hot weather made it concave) said to replace gas tank cost would cost over $600.00. i orginally bought this car in winston salem, nc at northpoint chrysler but i took it for service to the mount airy , nc location, patterson chrysler.*ak