Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS
06V001000DAIMLERCHRYSLER CORPORATIONfrom 07/01/1998 to 07/31/2000V (Vehicle)21629904/10/2006ODICHRYSLER GROUP LLC01/05/200601/05/2006
Defect SummaryOn certain passenger vehicles equipped with 2.4 liter engines, the high pressure power steering hose may prematurely heat age and develop a leak.
Consequence SummaryPower steering fluid leakage in the presence of an ignition source may result in an underhood fire.
Corrective SummaryDealers will replace the high pressure power steering hose free of charge. the the recall began on april 10, 2006. owners may contact daimlerchrysler at 1-800-853-1403.
NotesDaimlerchrysler recall no. e23.customers may also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
190299REVA10/22/1999190198612149Vehicles may experience clunking or rattle in steering wheel/steering column. *mjs06/06/2000

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS
EA05019CHRYSLER GROUP LLC11/07/200501/12/2006POWER STEERING FLUID FIRES
 Odi has received 29 reports of engine compartment fires that appear to be related to power steering hose leakage in model year (my) 1999 and 2000 chrysler cirrus, dodge stratus and plymouth breeze vehicles (ja-cars) equipped with 2.4l engines.these reports indicate that the fire resulted from a power steering hose leak or that it occurred after an extended drive and shortly after being parked - conditions consistent with ignition of power steering fluid on a hot engine or exhaust surface during the vehicle hot soak period. on january 6, 2006, daimlerchrysler corporation (dcc) notified nhtsa of a safety defect on my 1999 and 2000 ja-cars built from july 1, 1998 to july 31, 2000 and equipped with 2.4l engines (recall 06v-001).the notification stated that

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
08/31/20081270001
 2000 chrysler cirrus lx 2.4 liter engine. car parked, with engine off. fire starts in engine compartment, started by either the fuel lines on the top of the engine or the power steering unit on the rear left of the engine by the reservoir. there were no signs of overheating, no smoke and no strange noises prior to the fire. the fire started approximately 10 mins after i got out of the vehicle. *tr
1
 The driver noticed that the power steering fluid was leaking. while driving the vehicle caught on fire without warning . the driver pulled over and called the fire department who extinguished the fire. the vehicle was towed to a body shop. the cause has not been determined at this time. please provide further details. *nm
STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS
06/01/20112
 2000 chrysler cirrus. consumer request reimbursement for recall repairs *tgw the consumer stated he complied with the recall notice instructions. at the time, he was convinced the dealer rectified the condition, but apparently they did not. the power steering hose had to be replaced again. *jb
06/19/20051
 Letter from senator mcconnell on behalf of constituent re his 2000 chrysler cirrus lx (defect in the high pressure power steering hose which resulted in a fire and destroyed the vehicle) *nj recall# 06v001000. *jb
06/19/20051
 2000 chrysler cirrus lx caught on fire due to leaking power steering fluid**cc the consumer stated there was a recall regarding the high pressure steering hose. *jb
03/15/20061
 2000 chrysler cirrus recall for high pressure steering hose. consumer states that her vehicle caught fire under the hood due to the power steering fluid leak. *kb the consumer stated the night before the repairs were to be made, the vehicle caught on fire. the consumer learned a recall had been issued for the exact problem he experienced. the consumer received the recall notice in may 2006, two months after the fire. *jb
03/15/2006110/18/2004
 I parked the subject vehicle in the driveway taking notice that the steering wheel was much harder to turn. just exiting the car i noticed smoke coming from under the hood i approached the car, prepared to open the hood to investigate but soon found the car bursting into flames. far from any extinguisher i called 911. firefighters came shortly after the flames totalled the car in a matter of minutes. the fire report stated of an underhood fire. the failure of the vehicle cost me my transportation from work and in turn my job were lack of funds later led to the loss of my apartment. in short nothing was done to correct the failure, it happened without notice. i reported a claim to my insurance company only having them tell me they must deny my claim since it was considered an act of god after i reported the information to the manufacturer they told me they must deny my claim even after the fact that the car was indeed totalled based on the recall regarding the power steering hose. *tr
01/01/19011
 2000 chrysler cirrus safety recall e23- high pressure power steering hose customer feels unsafe in the car**cc the consumer made an appointment to have the repair done. the dealer had the vehicle for over 7 hours. one mechanic told the consumer the vehicle had not been repaired and then another mechanic told her it was ready to pick up. the consumer took the vehicle to her own local mechanic, and he told her it looked as though the hose had not been replaced. *jb
07/12/2007134980103/01/2002
 Tl*the contact owns a 2000 chrysler cirrus. while driving 10 mph, the power steering failed. the contact pulled over, raised the hood, and a fire ignited. the vehicle was towed to a mechanic and a repair was performed. when the contact arrived to pick up his vehicle, the mechanic stated that the high pressure power steering hose had prematurely heated and developed a leak. the failure resulted in an underhood fire. days after the vehicle was repaired, the contact received a recall letter. chrysler stated that they would reimburse him for the repairs. weeks later, chrysler refused to provide reimbursement. the same day he picked up the vehicle from the dealer, it caught fire again after being driven approximately 20 miles. chrysler advised him to leave the vehicle and that they would tow it and take care of the situation. it has currently been six weeks and nothing has been done. a police report was filed. the failure mileage was 134,980. before the fire, the consumer had other work performed on the vehicle such as: a new water pump and timing belt. updated
12/12/200610000103/30/2006
 I had just parked my car in my friends driveway. while getting out i noticed there was smoke coming from under the hood. it smelled like it was about to catch fire and a few seconds later i saw flames. i called 911. before they could get there my friend and a neighbor put the fire out. the fireman made a report and took pictures. the fire damaged the electrical wiring, piping and hoses,and anything else that was a composed of plastic melting in the vehicle. i feel like the fire should be covered under nhtsa campaign id #06v001000.
12/12/2006100000103/30/2006
 Tl* - the contact stated that while vehicle was parked in the driveway it caught on fire under the hood. the contact stated that the neighbors put the fire out before firefighters came. the fire damaged the electrical wiring, piping and anything that was composed of plastic melted in the vehicle. the contact felt that the vehicle should be covered under nhtsa campaign id number: 06v001000. *ak updated 01/29/07. *jb
10/01/2006112000112/01/1999
 Tl* - the contact while vehicle was parked in the driveway the vehicle caught on fire under the hood. the contact stated that there was no need for intervention since the fire stopped on its own. the fire damaged the electrical wiring, piping and anything that was concerning plastic melted in the vehicle. the contact stated that she spoke with the manufacture r, and they sent her a letter stating that they would compensate her $3,000 for the damage done to the vehicle. the contact felts that vehicle should be covered under nhtsa recall: 06v001000. *ak
07/06/200686143111/01/2001
 I received a recall notice in the mail from chrysler. the recall was for a high pressure power steering hose. smith chrysler made the repair on 07-06-06. when i started the car i noticed that the drive belts were slipping and making a strange sound. later that night i jacked up the vehicle and inspected the work that was performed. i found power steering fluid on numerous parts pf my engine and frame. there was also fluid on the belts which was causing them to slip. on 07-07-2006 , i returned to the dealer to have the fluid cleaned. when i arrived at my home later that day i noticed that there was still power steering fluid on some parts of my car. i called the general manager and made a complaint. the manager interviewed the mechanic and found out that there was a lot of fluid lost while replacing the hose. i was never told why they parked my car on the ready line with so much flammable liquid on it that my belts were slipping. the general manager now wants me to return a third time. i am concerned that the fluid might catch on fire. i have been cleaning it up for over one hour now. can you help me with these people ........the very least that needs to be done is a engine wash............thank you. *nm
04/02/2006112/26/2000
 2000 cirrus had a internal fire. *ts ***nar*** the vehicle was totaled as a result of the fire. the fire occurred prior to the consumer receiving recall (06v001000) for the high pressure steering hose. the consumer contacted the manufacturer and request reimbursement. *nm
06/03/20061
 I received a letter in the mail about the safety recall on my vehicle. the safety recall number is e23 (06v001000) for the 2000 chrysler cirrus. i brought my vehicle into a local dealership to have the problem fixed on saturday june 3, 2006 at the courtesy chrysler jeep of sanford located at 1100 rhinehart rd, sanford, fl, 32771. i scheduled an appointment for 10 am and my car was not ready until 2:30 pm (4 1/2 hours later). later that evening i checked my power steering fluid to make sure it had been properly filled. i discovered that there was no power steering fluid at all on the dip stick and that my air filter compartment was undone. i looked inside the air filter compartment and found a wrench laying on top on the air filter. i brought my vehicle in to resolve a safety issue but instead another safety issue was created. that was my first time having my car serviced at a chrysler dealer and will be the last! i would like to be informed of what actions are taken upon receiving this letter of complaint about the inexcusable service i received. thank you. *nm
06/19/20051
 Consumer 2000 cirrus caught on fire due to a faulty power steering hose. *ts ***nar** * the power steering hose was recalled. *jb
STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID
03/31/200771649210/20/2000
 Tl*the contact owns a 2000 chrysler cirrus. the contact stated that the vehicle caught on fire under the hood. the vehicle was towed, and the dealer has not diagnosed the cause of failure. the contact received recall # 06v001000, and the vehicle has not been repaired. the current and failure mileage were 71,649.*ak
STEERING - HYDRAULIC POWER ASSIST - PUMP
01/13/2007870001
 I bought a car from a dealership in birmingham, al not knowing the car had a recall concerning the hydraulic poqwer assist pump, and it burned after having it for only 2 months. *ak
STEERING - HYDRAULIC POWER ASSIST SYSTEM
06/23/2002201/01/2000
 Front disc brakes began making noise, mechanic checked and found the rotor surface was delaminating and informed me that this happens on all chrysler cirrus's they have worked on this year. this may answer some of the other complaints listed in this section. also, the 15 wheels mounted on the lxi model cirrus's, take 14 brakes. the suspension on the lxi is only designed for the 14 wheels, due to this effort on chrysler's part to save money, the lxi owners are driving vehicles with incorrect suspension and wheels. this is on all chrysler cirrus vehicles, that is why there are steering, suspension and brake problems.*ak
11/02/200103/01/2000
 Noise and rattling from rear smell of rubber burning steering lost lots of play
05/12/200104/01/2000
 When driving felt the car lost control and veered to the right hitting a concret light pole. manufacutrer stated was done on impact. but car lost control. please check any other cars. there is a car in st louis with the same problem, through merdian mutual please contact me for information. also please do a nation wide search if any more... i did not just drive into a light pole. *ak
STEERING - LINKAGES - TIE ROD ASSEMBLY
06/01/2006137000101/15/2005
 Dt*: the contact stated while driving 50 mph the front of the vehicle dropped causing loss of control. the vehicle was moved off the road and towed to an independent mechanic who determined the driver side tie rod fractured. both front tie rods were replaced.
07/28/20041
 While parking consumer heard a loud noise coming from the front. at the same time, passenger's tire separated from the vehicle due to tie rod failure.*ak