Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | ||||||||||||||||
| 10E059000 | FEDERAL-MOGUL CORPORATION | E (Equipment) | 22689 | MFR | CHRYSLER GROUP LLC | 12/27/2010 | 12/27/2010 | |||||||||
| Defect Summary | Federal-mogul is recalling certain replacement control arm assemblies, part numbers k7425, 10945, fa4510x, k7427, 10946, and fa4611x, sold for use on various passenger vehicles listed above. the ball joint on the control arm assembly can fail causing the ball stud to wear through the control arm housing resulting in noise and/or separation of the ball stud from the housing. | |||||||||||||||
| Consequence Summary | If there is a separation of the ball stud from the housing, the driver can loose steering control, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Federal-mogul will notify owners of record and replace the affected control arms free of charge. the safety recall is expected to begin during january 2011. owners may contact federal-mogul at 1-877-489-6659. | |||||||||||||||
| Notes | This recall only pertains to replacement control arm assemblies and has no relation to any original equipment installed on vehicles manufactured by chrysler llc.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | ||||||||||||||||
| 09E056000 | QUALIS AUTOMOTIVE LLC | E (Equipment) | 5787 | 11/09/2009 | MFR | CHRYSLER GROUP LLC | 10/09/2009 | 10/13/2009 | ||||||||
| Defect Summary | Qualis automotive is recalling certain aftermarket ball joints sold for use on certain passenger vehicles. the socket may have been excessively hardened which could cause it to crack near the retaining ring groove allowing the ball stud to separate under impact load. the subject ball joints were sold as four part numbers, d10945, d10946, g10945, and g10946. the affected control arms, d10945 and d10946, are stamped with the following dates on the ball joints: 134308, 135708, 100109, 102709, 104109, 105509, 107609, 108909, 110309, 113209, and 116609. the g10945 and g10946 are the same part as the d10945 and d10946 respectively. they are labeled differently depending on the aftermarket customer. | |||||||||||||||
| Consequence Summary | Separation of the ball stud from the socket of the ball joint housing would allow the control arm to collapse and the wheel to fold in causing loss of steering control, possibly resulting in a crash. | |||||||||||||||
| Corrective Summary | Qualis automotive will replace the ball joints free of charge. the safety recall began on november 9, 2009. | |||||||||||||||
| Notes | This recall only pertains to aftermarket ball joints and has no relation to any original equipment installed on vehicles produced by chrysler.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 06/23/2002 | 2 | 01/01/2000 | |
| Front disc brakes began making noise, mechanic checked and found the rotor surface was delaminating and informed me that this happens on all chrysler cirrus's they have worked on this year. this may answer some of the other complaints listed in this section. also, the 15 wheels mounted on the lxi model cirrus's, take 14 brakes. the suspension on the lxi is only designed for the 14 wheels, due to this effort on chrysler's part to save money, the lxi owners are driving vehicles with incorrect suspension and wheels. this is on all chrysler cirrus vehicles, that is why there are steering, suspension and brake problems.*ak | |||
| 11/18/2001 | 03/01/2000 | ||
| After the car is driven for 30 or 40 minutes, a sharp tapping sound can be heard coming from the engine compartment. some sort of kick can also be felt through the steering wheel. the longer the car is driven, the louder the sound and the more pronounced the kickback in the steering wheel, at times fairly violent. the taps/knocks occur as many as several times per second, then stop for a few minutes, then return. the occurrence is nonrotational (ie, happens at equal intervals whether at highway speeds or in a parking lot) and has nothing to do with road surface conditions. chrysler technical service bulletin (tsb) 19-02-99 rev a, dated 10/99, describes this problem. i've brought the car to two chrysler dealers a total of four times, who mostly claim they can find nothing wrong. on one occasion, tenafly jeep... claims to have replaced the steering column (part #4690543-am) under warranty pursuant to the tsb, but the noise and kick returned within the first 2 hours i drove the car on the highway. note that the tsb applies to 69 different chrysler/plymouth/dodge configurations from 1995 to 2000. according to the dealership, the replacement steering column they installed carries the same part number as the old, meaning they continue to install known faulty replacement parts, perhaps hoping the car will be sold before the problem reappears. bottom line: i'm stuck with a car the dealer won't fix under warranty and which i can neither sell (without disclosing the material defect) nor drive comfortably (i don't want to be killed when the steering assembly flies apart one day).*ak | |||
| SUSPENSION - FRONT | |||
| 05/12/2001 | |||
| While pulling out of driveway car veered to right, like consumer has lost control. took vehicle to mechanic, and they can't find cause. *ak | |||