Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
07/30/200722400103/27/2004
 I own a 2004 chrysler crossfire. as i was driving through the city yesterday 07/30/07 i made a right hand turn onto a cross street and suddenly my steering locked. i was able to stop just inches from a parked car. the steering wheel would only move slightly to the left. i exerted some force to the wheel in the left hand direction and suddenly it broke loose and became free again, at the same time the airbag warning light on the dashboard came on. i carefully drove the car to a dealer where i was informed that the clockspring had broken and jammed the steering column. the dealer says they have never seen a clockspring break on this type of car. the car is to be repaired 08/01/07, at a cost to me of $350.00, and i have requested that they give me the old parts. this car is one of very few produced and it only has about 22,000 miles on it. it scares me to think what might have happened had this occurred at highway speeds, and i would like to know if this could happen again, or if it has happened to others. *tr
AIR BAGS - FRONTAL
07/24/200535000104/01/2004
 I was in a car accident on july 24, 2005 where i rear-ended a buick rendezvous in my chrysler crossfire. i did extensive damage to the front end of my crossfire and there was no airbag deployment on the crossfire. i sustained minor seat belt injuries on my shoulder and across my stomach. i did call chrysler to let them know that the airbags did not deploy on the car and they stated they would have the car and accident investigated. i learned later that the reason the airbags did not deploy on the crossfire was that the release for the front airbags is in the frame of the vehicle and the only way to deploy them is to bend the frame of the vehicle. this is a major failure in that the crossfire has such a low profile that there are very few cars that you could be in an accident with and then have the airbags to deploy. *jb
10/12/2004100001
 After being involved in a front end collision the passenger side air bag deployed striking the window. the driver side air bag did not deploy. *jb there was no passenger in the vehicle at the time of the accident. *tc
12/07/2003107/27/2003
 2004 chrysler crossfire my son was driving this car, lost control and hit a pole. he suffered a concussion and facial lacerations because his head hit the steering wheel before the airbags deployed.*ak