Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 09/18/2012 | 77914 | 1 | |
| Rear glass window is peeling away from convertible top. *tr | |||
| 07/28/2012 | 1 | ||
| The rear window has become unglued from the convertible top. the top is brand new has no leakage. all shops are telling me that i will have to spend $2500 on a new top. i googled this issue and numerous other drivers of the exact same make and model are having the exact same problem. why hasn't this car been recalled? this is such an inconvenience and completely unfair considering my top is still in good condition. *tr | |||
| 06/30/2012 | 43650 | 1 | |
| Rear window in convertible top is separating from the fabric. called chrysler customer assistance and they have been of no help at all. they are refusing to fix it and tell me it is not covered under my extended service contract. there is a service bulletin on this year car for this exact same problem. i feel strongly that this is a safety issue, if window falls out while i'm driving it could cause me to have an accident or window could hit someone behind me. will cross my fingers that this does not happen! *tr | |||
| 05/22/2012 | 29000 | 1 | |
| One night parked my car in perfect condition, next morning 5/22/2012, came out and the back window is becoming unglued! i immediately contacted two dealerships and they said they would have to send it out for a new soft top and glass window which would be about $3,000. are you kidding me! then i looked on line and there are multiple complaints of the rear window in the 2005 crossfire. contacted chrysler and they will not assist you. you reach a customer service person that takes the info and we will get back to you after investigation. each time they call to say they are still checking into the situation, frustrates you more and more. i ended up ordering the window and top from a place the dealership gave me and am waiting for it to come in. in the meantime, i drive the car with a towel placed between the metal and loose window to prevent rattling and hope the window doesn't unstick from the top of which 20 are still glued! never again, chrysler should stand behind their products! *tr | |||
| 03/31/2012 | 35400 | ||
| While parked in my driveway, the rear glass separated from the convertible top on the left, right and bottom. the glue used to bind the two together seems to have failed. after researching the problem the internet, it appears that this is a common problem to this model/year car. | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 10/02/2012 | 47921 | 1 | |
| While driving at 15mph, i heard a rattle and noticed that the rear window had detached on three sides. this is a known safety issue to chrysler and has been addressed by a tsb. however, this tsb is limited to only certain states. when i purchased my, i was not informed of its origin. my car was originally sold in a state not covered by the extended warranty included in the tsb dated 9/8/11. however, i bought and have driven the car in a state which is included in the extended warranty. i have owned the car for six years and it was one year old when purchased. all of the crossfires made in this year were made in germany. chrysler has declined to honor the x31 extended warranty included in the 2011 tsb in my case. i do not understand how chrysler can refuse to correct a known safety issue. i feel chrysler should be ordered to recall all 2005 crossfire roadsters. i am asking the nhtsa to order such a recall. *tr | |||
| VISIBILITY/WIPER | |||
| 10/19/2012 | 68000 | 1 | |
| The rear window is separating for the convertible top..reading on line it seems to be a very common problem with this year vehicle. i called chrysler like many other people and they are not will to do anything to correct the problem..again many, many people are have the exact issue with the car and chrysler is no help. *tr | |||
| 10/19/2012 | 68000 | ||
| The rear window is separating for the convertible top..reading on line it seems to be a very comman problem with this year vehicle. i called chrysler like many othe rpeople and they are not will to do anything to correct the problem..again many, many people are have the exact issue with the car and chrysler is is no help | |||
| 06/11/2012 | 48000 | ||
| Tl* the contact owns a 2005 chrysler crossfire convertible. the contact stated that the rear window became detached. as a result, the trunk would become filled with water whenever it would rain. the contact spoke with the manufacturer and was told that the component was not under warranty, but wanted the vehicle inspected to see what caused the failure. the contact referenced nhtsa item number: 10042531 (visibility) that was supposed to cover and correct the problem for 10 years and 100,000 miles, but the manufacturer advised that the vehicle was not covered because it was not registered in a southern state. the vehicle was not repaired. the failure mileage was 48,000 and the current mileage was 51,000. | |||
| 06/11/2012 | 48000 | ||
| Tl- the contact owns a 2005 chrysler crossfire convertible. the contact stated that the rear window became detached. as a result, the trunk would become filled with water whenever it would rain. the contact spoke with the manufacturer and was told that the component was not under warranty, but wanted the vehicle inspected to see what caused the failure. the contact referenced nhtsa item number: 10042531 (visibility) that was supposed to cover and correct the problem for 10 years and 100,000 miles, but the manufacturer advised that the vehicle was not covered because it was not registered in a southern state. the vehicle was not repaired. the failure mileage was 48,000 and the current mileage was 51,000. kmj | |||
| 06/11/2012 | 48000 | ||
| Tl- the contact owns a 2005 chrysler crossfire. the contact stated the vehicle is a convertible and the rear window had become detached. the contact explained that the rear window almost fell out. the contact spoke with the manufacturer and was told it was not under warranty, but wanted the vehicle inspected to see what caused the failure. the contact found technical service bulliten sb-23035-11reva that was supposed to cover and correct the problem for 10 years and 100,000 miles, but the manufacturer stated the vehicle was not covered because it was not in a southern state. the contact stated that the failure causes the trunk to fill with water whenever it rains. the failure mileage was 48000 and the current mileage was 51,000.rl | |||
| 06/15/2012 | 50000 | 1 | |
| Rear window separated from top. leaks water in rain and is a safety issue at any speed. dealer had me call chrysler for details on warranty code x31. tsb sb-23035-11rev a chrysler indicated even though this vehicle's problem is consistant with all other complaints being addressed by warranty x31 and the vehicle is currently being utilized in the state of tennesee where the recall is active the problem is that the vehicle was not originally purchased in one of the covered states and therefoe is not covered. this policy is not fair and consisitant. all 2005 crossfires were built in germany, therefore origination point or us state of initial sale should not be the indicating factor. if the failure occurs during the x31 warranty extension period then the repair should be covered. this is a $3000.00 problem. *tr | |||
| 06/15/2012 | 50000 | ||
| Rear window separated from top. leaks water in rain and is a safety issue at any speed. dealer had me call chrysler for details on warranty code x31. tsb sb-23035-11rev a chrysler indicated even though this vehicle's problem is consistant with all other complaints being addressed by warranty x31 and the vehicle is currently being utilized in the state of tennesee where the recall is active the problem is that the vehicle was not originally purchased in one of the covered states and therefoe is not covered. this policy is not fair and consisitant. all 2005 crossfires were built in germany, therefore origination point or us state of initial sale should not be the indicating factor. if the failure occurs during the x31 warranty extension period then the repair should be covered. this is a $3000.00 problem. | |||
| 05/07/2012 | 70000 | 1 | |
| The back window of the convertible is coming unglued. *tr | |||
| 06/15/2012 | |||
| Tl* the contact owns a 2005 chrysler crossfire convertible. the contact stated that the rear glass was falling out of the vehicle. the contact took the vehicle to the dealer and was told that because of a design flaw, the window would become detached from the convertible top. the contact stated the dealer advised him that the manufacturer issued a recall however, his vehicle was not included. the vin was not available. the failure mileage was unknown but the current mileage was 50,000. | |||
| 05/07/2012 | 70000 | 1 | |
| The back window of the convertible is coming unglued. *tr | |||
| 06/15/2012 | |||
| Tl* the contact owns a 2005 chrysler crossfire convertible. the contact stated that the rear glass was falling out of the vehicle. the contact took the vehicle to the dealer and was told that because of a design flaw, the window would become detached from the convertible top. the contact stated the dealer advised him that the manufacturer issued a recall however, his vehicle was not included. the vin was not available. the failure mileage was unknown but the current mileage was 50,000. | |||
| 05/07/2012 | 70000 | 1 | |
| The back window of the convertible is coming unglued. *tr | |||
| 06/15/2012 | |||
| Tl- the contact owns a 2005 chrysler crossfire convertible. the contact stated that the rear glass was falling out of the vehicle. the contact took the vehicle to the dealer and was told that because of a design flaw, the window would become detached from the convertible top. the contact stated the dealer advised him that the manufacturer issued a recall however, his vehicle was not included. the vin was not available. the failure mileage was unknown but the current mileage was 50,000. kmj | |||
| 05/07/2012 | 70000 | ||
| The back window of the convertible is coming unglued. | |||
| 06/15/2012 | |||
| Tl- the contact owns a 2005 chrysler crossfire convertible. the contact stated that the rear glass is falling out of the vehicle. the contact took the vehicle to the dealer and was told that because of a design flaw the window becomes detached from the convertible top. the contact stated the dealer told them chrysler had done a recall for this issue, but that their vehicle was not included. the vin was not available. the failure mileage was unknown, but the current mileage was 50,000.rl | |||
| 06/27/2012 | 137000 | ||
| Was driving down a city street and started hearing banging from the back of the car. pulled over and saw that rear window had disengaged from the convertible rag top. have read hundreds of the same complaints pertaining to the 2005 only. supposedly chrysler has admitted it was a defect. unfortunately my vin # does not quality and i have 137,000 miles on the car. i have been advised that the window cannot be reglued and the only answer is a brand new top costing thousands of dollars. chrysler knew of this defect years ago and did not notify anyone. it seems to happen where the weather is warm. it was close to 100 degrees when this happened. i was getting ready to get on the highway and who knows the damage it would have caused my car and another car driving behind me if the window had come off. if i had been made aware, i would have had it checked. why has there not been a recall? | |||
| 06/04/2012 | 54000 | ||
| Tl* the contact owns a 2005 chrysler cross fire convertible. the contact stated that the rear window was dangling from the roof. the contact took the vehicle to the dealer to get the window repaired but they informed the contact that the vehicle would have to be taken to a glass shop for the repair. the vehicle was taken to a glass shop but was not repaired. the manufacturer was not notified of the failure. the failure mileage was 54,000. the vin was unavailable. | |||
| 06/04/2012 | 54000 | ||
| Tl- the contact owns a 2005 chrysler cross fire convertible. the contact stated that the rear window was dangling from the roof. the contact took the vehicle to the dealer to get the window repaired but they informed the contact that the vehicle would have to be taken to a glass shop for the repair. the vehicle was taken to a glass shop but was not repaired. the manufacturer was not notified of the failure. the failure mileage was 54,000. the vin was unavailable. kmj | |||
| 06/04/2012 | 54000 | ||
| Tl- the contact owns a 2005 chrysler cross fire convertible. the contact stated that the rear window had came apart and was dangling from the roof. the contact had taken the vehicle to the dealer to get the window repaired but they informed the contact that they do not replace windows and he should take the vehicle to a glass shop. the vehicle was taken to a glass shop and they informed that the glass that needed to be sown back in. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 54000. the vin was unavailable. ap | |||