Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY/WIPER
10/19/2012680001
 The rear window is separating for the convertible top..reading on line it seems to be a very common problem with this year vehicle. i called chrysler like many other people and they are not will to do anything to correct the problem..again many, many people are have the exact issue with the car and chrysler is no help. *tr
10/19/201268000
 The rear window is separating for the convertible top..reading on line it seems to be a very comman problem with this year vehicle. i called chrysler like many othe rpeople and they are not will to do anything to correct the problem..again many, many people are have the exact issue with the car and chrysler is is no help
06/11/201248000
 Tl* the contact owns a 2005 chrysler crossfire convertible. the contact stated that the rear window became detached. as a result, the trunk would become filled with water whenever it would rain. the contact spoke with the manufacturer and was told that the component was not under warranty, but wanted the vehicle inspected to see what caused the failure. the contact referenced nhtsa item number: 10042531 (visibility) that was supposed to cover and correct the problem for 10 years and 100,000 miles, but the manufacturer advised that the vehicle was not covered because it was not registered in a southern state. the vehicle was not repaired. the failure mileage was 48,000 and the current mileage was 51,000.
06/11/201248000
 Tl- the contact owns a 2005 chrysler crossfire convertible. the contact stated that the rear window became detached. as a result, the trunk would become filled with water whenever it would rain. the contact spoke with the manufacturer and was told that the component was not under warranty, but wanted the vehicle inspected to see what caused the failure. the contact referenced nhtsa item number: 10042531 (visibility) that was supposed to cover and correct the problem for 10 years and 100,000 miles, but the manufacturer advised that the vehicle was not covered because it was not registered in a southern state. the vehicle was not repaired. the failure mileage was 48,000 and the current mileage was 51,000. kmj
06/11/201248000
 Tl- the contact owns a 2005 chrysler crossfire. the contact stated the vehicle is a convertible and the rear window had become detached. the contact explained that the rear window almost fell out. the contact spoke with the manufacturer and was told it was not under warranty, but wanted the vehicle inspected to see what caused the failure. the contact found technical service bulliten sb-23035-11reva that was supposed to cover and correct the problem for 10 years and 100,000 miles, but the manufacturer stated the vehicle was not covered because it was not in a southern state. the contact stated that the failure causes the trunk to fill with water whenever it rains. the failure mileage was 48000 and the current mileage was 51,000.rl
06/15/2012500001
 Rear window separated from top. leaks water in rain and is a safety issue at any speed. dealer had me call chrysler for details on warranty code x31. tsb sb-23035-11rev a chrysler indicated even though this vehicle's problem is consistant with all other complaints being addressed by warranty x31 and the vehicle is currently being utilized in the state of tennesee where the recall is active the problem is that the vehicle was not originally purchased in one of the covered states and therefoe is not covered. this policy is not fair and consisitant. all 2005 crossfires were built in germany, therefore origination point or us state of initial sale should not be the indicating factor. if the failure occurs during the x31 warranty extension period then the repair should be covered. this is a $3000.00 problem. *tr
06/15/201250000
 Rear window separated from top. leaks water in rain and is a safety issue at any speed. dealer had me call chrysler for details on warranty code x31. tsb sb-23035-11rev a chrysler indicated even though this vehicle's problem is consistant with all other complaints being addressed by warranty x31 and the vehicle is currently being utilized in the state of tennesee where the recall is active the problem is that the vehicle was not originally purchased in one of the covered states and therefoe is not covered. this policy is not fair and consisitant. all 2005 crossfires were built in germany, therefore origination point or us state of initial sale should not be the indicating factor. if the failure occurs during the x31 warranty extension period then the repair should be covered. this is a $3000.00 problem.
05/07/2012700001
 The back window of the convertible is coming unglued. *tr
06/15/2012
 Tl* the contact owns a 2005 chrysler crossfire convertible. the contact stated that the rear glass was falling out of the vehicle. the contact took the vehicle to the dealer and was told that because of a design flaw, the window would become detached from the convertible top. the contact stated the dealer advised him that the manufacturer issued a recall however, his vehicle was not included. the vin was not available. the failure mileage was unknown but the current mileage was 50,000.
05/07/2012700001
 The back window of the convertible is coming unglued. *tr
06/15/2012
 Tl* the contact owns a 2005 chrysler crossfire convertible. the contact stated that the rear glass was falling out of the vehicle. the contact took the vehicle to the dealer and was told that because of a design flaw, the window would become detached from the convertible top. the contact stated the dealer advised him that the manufacturer issued a recall however, his vehicle was not included. the vin was not available. the failure mileage was unknown but the current mileage was 50,000.
05/07/2012700001
 The back window of the convertible is coming unglued. *tr
06/15/2012
 Tl- the contact owns a 2005 chrysler crossfire convertible. the contact stated that the rear glass was falling out of the vehicle. the contact took the vehicle to the dealer and was told that because of a design flaw, the window would become detached from the convertible top. the contact stated the dealer advised him that the manufacturer issued a recall however, his vehicle was not included. the vin was not available. the failure mileage was unknown but the current mileage was 50,000. kmj
05/07/201270000
 The back window of the convertible is coming unglued.
06/15/2012
 Tl- the contact owns a 2005 chrysler crossfire convertible. the contact stated that the rear glass is falling out of the vehicle. the contact took the vehicle to the dealer and was told that because of a design flaw the window becomes detached from the convertible top. the contact stated the dealer told them chrysler had done a recall for this issue, but that their vehicle was not included. the vin was not available. the failure mileage was unknown, but the current mileage was 50,000.rl
06/27/2012137000
 Was driving down a city street and started hearing banging from the back of the car. pulled over and saw that rear window had disengaged from the convertible rag top. have read hundreds of the same complaints pertaining to the 2005 only. supposedly chrysler has admitted it was a defect. unfortunately my vin # does not quality and i have 137,000 miles on the car. i have been advised that the window cannot be reglued and the only answer is a brand new top costing thousands of dollars. chrysler knew of this defect years ago and did not notify anyone. it seems to happen where the weather is warm. it was close to 100 degrees when this happened. i was getting ready to get on the highway and who knows the damage it would have caused my car and another car driving behind me if the window had come off. if i had been made aware, i would have had it checked. why has there not been a recall?
06/04/201254000
 Tl* the contact owns a 2005 chrysler cross fire convertible. the contact stated that the rear window was dangling from the roof. the contact took the vehicle to the dealer to get the window repaired but they informed the contact that the vehicle would have to be taken to a glass shop for the repair. the vehicle was taken to a glass shop but was not repaired. the manufacturer was not notified of the failure. the failure mileage was 54,000. the vin was unavailable.
06/04/201254000
 Tl- the contact owns a 2005 chrysler cross fire convertible. the contact stated that the rear window was dangling from the roof. the contact took the vehicle to the dealer to get the window repaired but they informed the contact that the vehicle would have to be taken to a glass shop for the repair. the vehicle was taken to a glass shop but was not repaired. the manufacturer was not notified of the failure. the failure mileage was 54,000. the vin was unavailable. kmj
06/04/201254000
 Tl- the contact owns a 2005 chrysler cross fire convertible. the contact stated that the rear window had came apart and was dangling from the roof. the contact had taken the vehicle to the dealer to get the window repaired but they informed the contact that they do not replace windows and he should take the vehicle to a glass shop. the vehicle was taken to a glass shop and they informed that the glass that needed to be sown back in. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 54000. the vin was unavailable. ap