Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
03/14/20002120001
 My 2000 chrysler grand voyager (3.0l engine) has repeated issue with losing its power steering belt in wet conditions (driving through puddles as shallow as 2 inches). this makes the vehicle become difficult to control. since this happened to me twice in one week (and i had just had the system inspected and a new belt put on before it happened the 2nd time) i contacted several local dealers and asked if they were aware of and had a solution for this issue. one dealer told me stay out of puddles. all the dealers i contacted said this was a very common issue with the model and that they did not have any fix for the issue. i searched online and discovered that a large number of vans from the late 90s share this design issue. i also found some aftermarket products that may fix the issue. i feel strongly that the manufacturer should find a solution and provide this solution at their dealers before this issue causes further breakdowns and accidents. it is likely that many accidents have already resulted from a loss of power steering related to this issue, but may not have been linked to this issue because: speeds tend to be lower in wet conditions - especially when going through puddles. if colliding with fixed object often driver wouldn't report it to avoid ticket & insurance premium hikes. also, if the accident is reported they may blame the collision or belt wear as the cause for the steering loss. *tr